Location: Noida, Uttar Pradesh, India Posted Date: 05/30/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Predictable and consistent attendance is an essential function of this position. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 06/17/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Predictable and consistent attendance is an essential function of this position. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 06/12/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary Develops, codes, tests, debugs, documents, maintains, modifies and installs programs. Responsibilities Writes programs that involve formatted output and basic reporting. Prepares technical specifications and test plans. Develops/maintains computer programs to store, locate, and retrieve specific documents, data and information. Devises sample input data to test accuracy of program. Resolves questions of program intent, input data acquisition, time sharing, output requirements, coding use and modification, and inclusion of internal checks/code reviews for system integrity. Observes or runs test of program using sample or actual data, assist in user acceptance training. Participates in roll out and on time delivery of developed applications. Maintains and develops documentation for responsible area. Prepares and provides status updates of assigned project plans and schedules. Maintains positive relations with all employees encouraging them to suggest ways of improving IT systems. Recommends/conducts training. Serves as escalation point for troubleshooting issues. Organizes verbal and written ideas clearly, use appropriate business style. Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems). Drives continuous improvement through trend reporting analysis and metrics management. Offers new ideas and suggestions for improvement. Identifies and implements new practices and processes that are “best in field”. Exchanges knowledge and information with other iQor facilities to ensure best practices are shared throughout the organization while maintaining discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to iQor or customer specific. Ability to work effectively under pressure with constantly changing priorities and deadlines. Must be proficient and knowledgeable in all areas related to the IT department functions. Provides off-Hours 24/7 Support as required. Performs other duties as assigned. Skills Requirements 3 or more years of experience. Must be knowledgeable in 1 or more of iQor's software programs or packages. Knowledge of RDMS and SQL. Organizational skills. Good logical, analytical and mathematical skills. Effective communication skills both verbal and written. Good working knowledge of standard computer operating systems, i.e. Microsoft, Unix. Understands object oriented concepts. Understanding of database objects, tables, views, keys, indexes, stored procedures. Understands software design methodologies. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/16/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary Develops, codes, tests, debugs, documents, maintains, modifies and installs programs. Responsibilities Writes programs that involve formatted output and basic reporting. Prepares technical specifications and test plans. Develops/maintains computer programs to store, locate, and retrieve specific documents, data and information. Devises sample input data to test accuracy of program. Resolves questions of program intent, input data acquisition, time sharing, output requirements, coding use and modification, and inclusion of internal checks/code reviews for system integrity. Observes or runs test of program using sample or actual data, assist in user acceptance training. Participates in roll out and on time delivery of developed applications. Maintains and develops documentation for responsible area. Prepares and provides status updates of assigned project plans and schedules. Maintains positive relations with all employees encouraging them to suggest ways of improving IT systems. Recommends/conducts training. Serves as escalation point for troubleshooting issues. Organizes verbal and written ideas clearly, use appropriate business style. Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems). Drives continuous improvement through trend reporting analysis and metrics management. Offers new ideas and suggestions for improvement. Identifies and implements new practices and processes that are “best in field”. Exchanges knowledge and information with other iQor facilities to ensure best practices are shared throughout the organization while maintaining discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to iQor or customer specific. Ability to work effectively under pressure with constantly changing priorities and deadlines. Must be proficient and knowledgeable in all areas related to the IT department functions. Provides off-Hours 24/7 Support as required. Performs other duties as assigned. Skills Requirements 3 or more years of experience. Must be knowledgeable in 1 or more of iQor's software programs or packages. Knowledge of RDMS and SQL. Organizational skills. Good logical, analytical and mathematical skills. Effective communication skills both verbal and written. Good working knowledge of standard computer operating systems, i.e. Microsoft, Unix. Understands object oriented concepts. Understanding of database objects, tables, views, keys, indexes, stored procedures. Understands software design methodologies. Education Requirements Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Computer Science, Information Systems or computer related discipline required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/06/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary The Marketing Project Manager will serve as a critical connector across iQor’s Brand Marketing and broader Marketing teams, ensuring seamless project management, operational efficiency, and strategic prioritization across a diverse portfolio of initiatives. Reporting to the Head of Brand Marketing, the Marketing Project Manager will implement and manage processes that optimize workflows, drive accountability, enhance collaboration, and align project execution with evolving business priorities. The ideal candidate will have strong project management skills, familiarity with marketing operations, and a proactive, solutions-oriented approach to managing complex cross-functional workstreams. Responsibilities Serve as the primary project manager across Brand Marketing, coordinating deliverables, timelines, resources, and approvals across multiple workstreams. Implement and manage intake, prioritization, and tracking processes for marketing projects, ensuring requests are properly scoped, documented, and assigned. Manage marketing project plans and schedules using tools such as Wrike, SharePoint, Excel spreadsheets, and other project management platforms. Monitor project milestones, dependencies, and risk factors to ensure deadlines and deliverables are met. Facilitate regular project status meetings, issue trackers, and cross-functional updates to maintain alignment among content, creative, digital, and communications teams. Work closely with marketing leads and cross-functional stakeholders to gather requirements, set expectations, and deliver solutions aligned with business needs. Optimize workflows by identifying bottlenecks, proposing improvements, and documenting standard operating procedures for recurring processes. Support budget tracking and resource allocation where applicable, ensuring projects are executed within scope and on budget. Partner with the broader Marketing team on key initiatives that impact Brand Marketing. Provide reporting on project performance metrics, resource utilization, timelines, and outcomes to support leadership visibility and continuous improvement. Champion the use of project management systems (Wrike, SharePoint, Excel tracking) and promote best practices for adoption across the marketing organization. Skills Requirements 5–7+ years of experience in project management, marketing operations, or a related role, preferably within a marketing, creative, or communications environment. Excellent command of the English language. Proven success managing multiple projects simultaneously in a fast-paced, deadline-driven environment. Proficiency with project management platforms such as Wrike or similar systems; experience with SharePoint and Excel essential. Strong organizational, planning, and prioritization skills with a high attention to detail. Ability to manage cross-functional projects, align stakeholders, and drive execution while anticipating potential roadblocks. Exceptional communication skills—both written and verbal—with the ability to summarize complex information clearly and influence outcomes. Familiarity with marketing workflows, creative development processes, and digital content production best practices. Experience with reporting and tracking project metrics; ability to identify insights and recommend optimizations. Process-driven mindset with the ability to balance structure and flexibility in a dynamic, high-growth environment. PMP, Agile, or other formal project management certifications are a plus but not required. Education Requirements Bachelor’s degree required, preferably in marketing, communications, business, project management, or a related field. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

JOB_POSTING-3-71474-2 Job Description Role Title : Manager, Business Intelligence Process (L09) Company Overview Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India’s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India’s Best Workplaces for Women in 2022. We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore. Organizational Overview Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth. Role Summary/Purpose Manager, Business Intelligence Process (Individual Contributor) role is a part of India Analytics Hub & Business Intelligence (IAH & BI) Org. The role will deliver on business and organizational priorities for enterprise focusing on business intelligence solutions, that are powered by data and analytics. The candidate will play a crucial role in developing, testing and maintaining a robust business intelligence platform for the business and recommending best practices and solutions that will help drive better user experience, process efficiency and deliver faster business insights. through a variety of analytical reporting & visualization tools. The candidate will also collaborate with internal Synchrony platform teams, cross-functionally and with our partners to enhance overall customer experience and help guide in making more informed decisions. Key Responsibilities Hands-on deliver on assigned business intelligence and analytical project/process, by building or leveraging appropriate data, analytics and business intelligence tools Extract and analyze data, derive insights and share recommendations in line with project objective Partner on strategic business ideas and POCs targeting process efficiency, standardization & larger business adoption of business intelligence solutions Adherence to timely delivery, accuracy and documentation in line with Audit Procedures Increase productivity by replacing manual outdated reports/processes with automated modern solutions Present complex analytical information to a varied audience in a clear and concise manner Drive continuous improvement in the reporting packages for the broader audience Design, implement and manage best in class visualizations and data models/structures using business intelligence tools Collaborate with Analytics teams (US and India), mentor and train team members to upskill and expand overall expertise Support leaders across all pillars of Analytics organization to make data driven decisions Communicate and meet with clients regarding new and existing project updates Perform other duties and/or special projects as assigned Required Skills/ Knowledge Bachelor’s Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 2+ years of hands-on relevant analytics/business intelligence experience, or in lieu of a degree 4+ years of relevant analytics/business intelligence experience 2+ years of hands on Experience in SQL, SAS, Business Intelligence tools, well versed with MS-Office tools like Excel, Word, Power-Point, Open Source Tools with ability to independently build queries for data extraction & aggregation Comprehend key concepts & processes in Analytics domain and translate them into quantitative attributes/metrics Ability to define methodology, present insights to larger teams and influence decision-making Desired Skills 3+ years of analytics/business intelligence experience in Financial Services Industry Experience in working with Tableau, Power BI, Birst etc. BI tools Advanced skills in MS-Excel, PowerPoint and Word Experience with Python and R, preferably in a Linux-based cloud environment such as AWS Experience in Unix scripting and cronjob scheduling Good working knowledge of report and dashboard creation, including end to end process automation Deep understanding of data warehouse and data structures, especially Financial Services domain data warehouse, like Synchrony if possible Ability to accurately condense large amounts of information and present in a simple, cogent manner to management and clients Experience working with multiple complex data sources and large data integration assignments Good understanding of credit card industry, financial P&L drivers and key sensitivities, with business performance reporting experience Experience in operating as part of a cross-functional team Good project management, communications, multi-tasking, relationship management and influencing skills and the ability to work independently are critical to success Eligibility Criteria Bachelor’s Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 2+ years of hands-on relevant analytics/business intelligence experience, or in lieu of a degree 4+ years of relevant analytics/business intelligence experience Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal, PIP) L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible L4+ Employees can apply Grade/Level: 09 Job Family Group Information Technology Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/06/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary As the Internal Communications Manager, you will lead the development and execution of iQor’s global internal communications initiatives, ensuring consistent, impactful messaging across all channels. This role demands a self-starter with exceptional English language proficiency and a strong command of writing, editing, and storytelling. As part of the Global Administrative Services team, this individual will ensure consistent and impactful messaging that aligns with iQor’s mission, values, and strategy. The successful candidate will work autonomously to manage complex projects, collaborate across departments, and drive innovative communication strategies aligned with iQor’s mission and values. The Internal Communications Manager will also work closely with iQor’s external Marketing and Communications team to coordinate company-wide marketing strategy and the shared creative services to leverage their expertise in producing high-quality graphics, videos, and related media assets. The ideal candidate will bring extensive experience in internal and crisis communications, employee engagement campaigns, and branding — all executed with minimal supervision. Responsibilities Internal Communications Strategy and Execution Develop and implement a comprehensive internal communications strategy to enhance global employee engagement and alignment with iQor’s mission and values. Independently create, edit, and distribute high-quality communication materials and internal communications content, including organizational announcements, handbooks, newsletters, intranet updates, video scripts, presentations, banners, and more. Collaborate with stakeholders across departments to gather information and ensure consistency in messaging; collaborate with the Marketing and Communications team to align messaging for campaigns that cross internal and external audiences. Employee Engagement Campaigns Lead and execute recurring campaigns (e.g., iQorian Values Week, Mental Health Awareness Month, and Customer Service Week) to foster employee connection and engagement. Partner with shared creative services to produce visually engaging materials, such as graphics, videos, and branded templates, tailored for internal use. Crisis Communications Craft and execute clear, empathetic, and timely crisis communication plans during incidents such as natural disasters, IT outages, or health emergencies. Collaborate with senior leadership, the Marketing and Communications team, and creative services to ensure seamless, cross-platform messaging. Develop and manage SOPs for incident response and escalation protocols. Branding and Content Creation Ensure all internal communications reflect iQor’s brand voice, values, and global identity. Oversee the creation of branded templates, infographics, and multimedia content with support from shared creative services. Organizational Announcements and Updates Independently draft, manage approvals, and distribute organizational announcements, including leadership changes, policy updates, and major milestones. Tailor communications for global and regional audiences to ensure relevance and clarity. Measurement and Continuous Improvement Develop metrics to assess the effectiveness of internal communication strategies, using data insights to refine approaches and improve engagement. Provide regular reporting to leadership on communication impact and employee engagement outcomes. Skills Requirements Required Experience 5+ years of experience in internal communications, corporate communications, or a related field, with demonstrated ability to work independently and lead initiatives. Exceptional English language proficiency, including advanced writing, editing, and verbal communication skills; expert grammar, spelling, and punctuation; familiarity with AP Style. Strong expertise in storytelling and adapting messaging to diverse audiences, ensuring alignment with iQor’s brand voice, values, and audience needs. Proven success in developing and executing internal communication campaigns that enhance employee engagement and deliver measurable results. Proactive problem-solver with excellent organizational and project management skills. Ability to manage deadline-driven projects with flexibility to shift priorities in a fast-paced environment while maintaining close attention to detail. Experience managing communication platforms and tools such as intranet systems, content management platforms, and email distribution systems. Preferred Experience Experience in crisis communications and change management. Familiarity with tools like Microsoft Office, WordPress, collaboration platforms (e.g., Wrike, HubSpot), and design tools (e.g., Canva, Adobe Creative Suite). Knowledge of employee engagement strategies and DEI-focused communication initiatives; knowledge of branding best practices and intranet content management Key Competencies Exceptional English Proficiency: Advanced skills in grammar, tone, and style for both written and verbal communications. Autonomy and Initiative: Able to identify opportunities, prioritize tasks, and execute projects with minimal oversight. Strategic Thinking: Proactively align communication strategies with organizational objectives. Collaboration and Influence: Skilled at building relationships across teams, including Marketing, Communications, and creative services, and influencing stakeholders at all levels. Attention to Detail: Ensures accuracy and consistency across all communications, even in fast-paced environments. Compensation The role offers a competitive salary and benefits package, commensurate with experience and skills. Education Requirements Bachelor’s degree required, preferably in communications, marketing, public relations, or a related field. Physical Requirements iQor.com Show more Show less

JOB_POSTING-3-71493-1 Job Description Role Title : AVP, Enterprise Logging & Observability (L11) Company Overview Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview Splunk is Synchrony's enterprise logging solution. Splunk searches and indexes log files and helps derive insights from the data. The primary goal is, to ingests massive datasets from disparate sources and employs advanced analytics to automate operations and improve data analysis. It also offers predictive analytics and unified monitoring for applications, services and infrastructure. There are many applications that are forwarding data to the Splunk logging solution. Splunk team including Engineering, Development, Operations, Onboarding, Monitoring maintain Splunk and provide solutions to teams across Synchrony. Role Summary/Purpose The role AVP, Enterprise Logging & Observability is a key leadership role responsible for driving the strategic vision, roadmap, and development of the organization’s centralized logging and observability platform. This role supports multiple enterprise initiatives including applications, security monitoring, compliance reporting, operational insights, and platform health tracking. This role lead platform development using Agile methodology, manage stakeholder priorities, ensure logging standards across applications and infrastructure, and support security initiatives. This position bridges the gap between technology teams, applications, platforms, cloud, cybersecurity, infrastructure, DevOps, Governance audit, risk teams and business partners, owning and evolving the logging ecosystem to support real-time insights, compliance monitoring, and operational excellence. Key Responsibilities Splunk Development & Platform Management Lead and coordinate development activities, ingestion pipeline enhancements, onboarding frameworks, and alerting solutions. Collaborate with engineering, operations, and Splunk admins to ensure scalability, performance, and reliability of the platform. Establish governance controls for source naming, indexing strategies, retention, access controls, and audit readiness. Splunk ITSI Implementation & Management - Develop and configure ITSI services, entities, and correlation searches. Implement notable events aggregation policies and automate response actions. Fine-tune ITSI performance by optimizing data models, summary indexing, and saved searches. Help identify patterns and anomalies in logs and metrics. Develop ML models for anomaly detection, capacity planning, and predictive analytics. Utilize Splunk MLTK to build and train models for IT operations monitoring. Security & Compliance Enablement Partner with InfoSec, Risk, and Compliance to align logging practices with regulations (e.g., PCI-DSS, GDPR, RBI). Enable visibility for encryption events, access anomalies, secrets management, and audit trails. Support security control mapping and automation through observability. Stakeholder Engagement Act as a strategic advisor and point of contact for business units, application, infrastructure, security stakeholders and business teams leveraging Splunk. Conduct stakeholder workshops, backlog grooming, and sprint reviews to ensure alignment. Maintain clear and timely communications across all levels of the organization. Process & Governance Drive logging and observability governance standards, including naming conventions, access controls, and data retention policies. Lead initiatives for process improvement in log ingestion, normalization, and compliance readiness. Ensure alignment with enterprise architecture and data classification models. Lead improvements in logging onboarding lifecycle time, automation pipelines, and selfservice ingestion tools. Mentor junior team members and guide engineering teams on secure, standardized logging practices. Required Skills/Knowledge Bachelor's degree with Minimum of 6+ years of experience in Technology ,or in lieu of a degree 8+ years of Experience in Technology Minimum of 3+ years of experience in leading development team or equivalent role in observability, logging, or security platforms. Splunk Subject Matter Expert (SME) Strong hands-on understanding of Splunk architecture, pipelines, dashboards, and alerting, data ingestion, search optimization, and enterprise-scale operations. Experience supporting security use cases, encryption visibility, secrets management, and compliance logging. Splunk Development & Platform Management, Security & Compliance Enablement, Stakeholder Engagement & Process & Governance Experience with Splunk Premium Apps - ITSI and Enterprise Security (ES) minimally Experience with Data Streaming Platforms & tools like Cribl, Splunk Edge Processor. Proven ability to work in Agile environments using tools such as JIRA or JIRA Align. Strong communication, leadership, and stakeholder management skills. Familiarity with security, risk, and compliance standards relevant to BFSI. Proven experience leading product development teams and managing cross-functional initiatives using Agile methods. Strong knowledge and hands-on experience with Splunk Enterprise/Splunk Cloud. Design and implement Splunk ITSI solutions for proactive monitoring and service health tracking. Develop KPIs, Services, Glass Tables, Entities, Deep Dives, and Notable Events to improve service reliability for users across the firm Develop scripts (python, JavaScript, etc.) as needed in support of data collection or integration Develop new applications leveraging Splunk’s analytic and Machine Learning tools to maximize performance, availability and security improving business insight and operations. Support senior engineers in analyzing system issues and performing root cause analysis (RCA). Desired Skills/Knowledge Deep knowledge of Splunk development, data ingestion, search optimization, alerting, dashboarding, and enterprise-scale operations. Exposure to SIEM integration, security orchestration, or SOAR platforms. Knowledge of cloud-native observability (e.g. AWS/GCP/Azure logging). Experience in BFSI or regulated industries with high-volume data handling. Familiarity with CI/CD pipelines, DevSecOps integration, and cloud-native logging. Working knowledge of scripting or automation (e.g., Python, Terraform, Ansible) for observability tooling. Splunk certifications (Power User, Admin, Architect, or equivalent) will be an advantage . Awareness of data classification, retention, and masking/anonymization strategies. Awareness of integration between Splunk and ITSM or incident management tools (e.g., ServiceNow, PagerDuty) Experience with Version Control tools – Git, Bitbucket Eligibility Criteria Bachelor's degree with Minimum of 6+ years of experience in Technology ,or in lieu of a degree 8+ years of Experience in Technology Minimum of 3+ years of experience in leading development team or equivalent role in observability, logging, or security platforms. Demonstrated success in managing large-scale logging platforms in regulated environments. Excellent communication, leadership, and cross-functional collaboration skills. Experience with scripting languages such as Python, Bash, or PowerShell for automation and integration purposes. Prior experience in large-scale, security-driven logging or observability platform development. Excellent problem-solving skills and the ability to work independently or as part of a team. Strong communication and interpersonal skills to interact effectively with team members and stakeholders. Knowledge of IT Service Management (ITSM) and monitoring tools. Knowledge of other data analytics tools or platforms is a plus. WORK TIMINGS : 01:00 PM to 10:00 PM IST This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L09+ Employees can apply. Level / Grade : 11 Job Family Group Information Technology Show more Show less

Location : Noida SEZ Job Title & Level: Sr. Executive, A2 Job Description Processing of Accounts Payable transactions (Invoices, Vendor set-up/updation, Query management, T&E audit etc.) within the agreed TAT and accuracy levels Ensure compliance to client and organizational policies and procedures / SOPs Achieving high levels of customer satisfaction Updating Different metrics, as per process/role requirement Eligibility Criteria A Commerce Graduate/Post Graduate 2+ years of experience in Finance & Accounts Should be open to work in night shift (USA) Competencies Required Good Accounting skills and an eye for detail Good Computer navigation skills and MS Office knowledge (MS-Excel, MS-Word etc.) Good communication skills both verbal and written Ability to work independently with strict deadlines Should exhibit high energy levels and willingness to learn Self-initiated and zeal for continuous improvement Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/06/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary As part of iQor’s global brand marketing team, the Social Media Coordinator supports the execution of our global social media strategy across corporate and country-specific channels. Reporting to the Communications Manager, this role plays a key part in growing our brand presence and audience engagement through creative, consistent, and timely content. The ideal candidate will have strong communication skills in English, a keen eye for detail, and the ability to coordinate multimedia content development across teams. This role requires close collaboration with designers, writers, and marketing colleagues to plan, schedule, and post content aligned with our brand voice and business goals. Responsibilities Support day-to-day social media content development and calendar execution across iQor’s corporate and local market channels (e.g., LinkedIn, Instagram, Facebook, Twitter/X, and others). Draft and schedule social posts that align with global brand messaging, campaigns, and events. Coordinate with designers and content creators to develop engaging multimedia assets, including graphics, short-form videos, animations, and more. Monitor engagement, trends, and performance metrics to help optimize content and inform strategy. Collaborate with the Communications Manager to support top-of-funnel sales, lead generation, employer branding, thought leadership, employee engagement, and broader marketing initiatives. Conduct competitive research and stay up to date on social media trends and best practices. Maintain alignment with global brand voice and style across all platforms. Assist in community management, including responding to messages and comments when appropriate and tracking/engaging with mentions of iQor. Help maintain a shared asset library and editorial calendar. Perform other communications-related tasks and administrative duties as needed. Skills Requirements 2+ years of experience managing or supporting brand social media channels (B2B or B2C). Strong written communication skills, with the ability to tailor tone and messaging for different platforms and audiences. Excellent command of the English language and AP Style. Familiarity with design collaboration (e.g., working with Canva, Adobe Creative Suite, or design teams). Experience using social media scheduling and analytics tools (e.g., Hootsuite, Sprout, Later, or native platform tools). Organized, detail-oriented, and proactive in managing deadlines and shifting priorities. Team-oriented with excellent collaboration and interpersonal skills. Understanding of social media trends and content strategies to drive engagement. Basic knowledge of SEO, analytics, or employer branding is a plus. Education Requirements Bachelor’s degree required, preferably in communications, marketing, journalism, or a related field. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. iQor.com Show more Show less

Job Title: Senior Quality Analyst – PPC Travel Location: [Insert Location] Experience: 1–3 years (Minimum 1 year in PPC Travel process) Job Type: Full-Time Department: Quality / Operations Industry: Travel & Tourism / BPO / KPO Job Summary: We are seeking a detail-oriented and proactive Senior Quality Analyst with experience in PPC (Pay-Per-Click) travel sales. The ideal candidate will be responsible for monitoring, evaluating, and enhancing the quality of calls, chats, and emails, ensuring that agents adhere to process standards and deliver exceptional customer experiences. Key Responsibilities: Monitor live and recorded calls/chats/emails of travel sales agents to assess quality. Evaluate agent performance against predefined quality metrics and provide actionable feedback. Conduct regular audits of PPC campaigns, sales processes, and compliance checks. Identify process gaps and recommend improvement initiatives to management. Deliver coaching and mentoring sessions to agents to improve quality and performance. Analyze trends and prepare quality reports and dashboards for the management team. Work closely with training and operations teams to drive performance improvements. Ensure adherence to company policies, compliance standards, and client requirements. Required Skills: Strong knowledge of PPC travel sales processes and tools. Good understanding of quality monitoring tools and audit techniques. Excellent communication, coaching, and interpersonal skills. Analytical mindset with attention to detail. Proficiency in MS Excel, QA tools, and CRM systems. Ability to handle multiple tasks and work in a fast-paced environment. Educational Qualification: Graduate in any stream (Travel or Quality certifications preferred). Minimum 1 year of experience in a QA role in a PPC travel sales process is mandatory. Job Type: Full-time Pay: ₹480,000.00 - ₹500,000.00 per year Benefits: Cell phone reimbursement Health insurance Paid time off Schedule: Night shift Experience: PPC Campaign Management: 1 year (Required) senior quality analyst: 1 year (Required) Location: New Delhi, Delhi (Required) Work Location: In person Speak with the employer +91 9176764451 Application Deadline: 21/06/2025 Expected Start Date: 19/06/2025

About the Company: Founded in 2019, Traya is one of India’s largest digital health-tech platforms for haircare and hair loss. Our mission is to use technology to scale healthcare solutions to 520M+ Indians that are suffering from hair loss with a holistic 360-degree solution, which includes clinically proven, doctor-backed medicines, access to Traya doctors, personal hair coach, customized diet plans, and more! Founded by Saloni Anand, a techie-turned-marketeer and Altaf Saiyed, a Stanford Business School alumnus, Traya sits at the forefront of the multi-billion-dollar hair care solutions category. Having raised institutional capital from marquee VCs like Fireside Ventures, Kae Capital, Whiteboard Capital, Traya has more than 2.5L+ customers, with a 93% success rate and 30% MoM growth over the past year. Brand Vision & Philosophy: Traya was created with a global vision to create awareness around hair loss, de-stigmatise it while empathizing with the customers that it has an emotional and psychological impact. Most importantly, to combine 3 different sciences (Ayurveda, Allopathy and Nutrition) to create the perfect holistic solution for hair loss patients. Role Overview: We are looking for a creative and performance-oriented Content Head to lead our content efforts at Traya. You will be responsible for developing and executing a content strategy that drives both brand engagement and conversion , while managing a team of writers and strategists across creative and performance marketing. Key Responsibilities: 1) Content Strategy & Planning Develop and lead the overall content strategy for the audience segment, aligned with brand goals and marketing objectives. Collaborate closely with product, design, and marketing teams to understand target personas and develop relevant content themes. Drive consistency in brand voice and storytelling across all content formats. 2) Creative Content Development Oversee ideation and execution of content for website, email, blogs, landing pages, product pages, and brand campaigns. Create engaging narratives around hair health, product education, and customer stories. 3) Performance Marketing Support Lead the creation of ad copies, scripts, and creatives for paid campaigns (Meta, Google, YouTube, etc.). Optimize messaging for different funnel stages (awareness to conversion) in collaboration with the performance marketing team. Monitor content performance metrics (CTR, CVR, engagement) and iterate accordingly. 4) Team Leadership & Management Lead and mentor a team of content writers, copywriters, and strategists. Establish content guidelines, review processes, and quality checks to ensure impactful and error-free output. Foster a culture of creativity, ownership, and performance within the team. 5) Cross-functional Collaboration Work closely with designers, video editors, performance marketers, and product managers to deliver high-impact campaigns. Provide content support for partnerships, influencers, CRM, and retention initiatives. Requirements: 7+ years of experience in content creation and strategy, preferably in D2C, health, wellness, or beauty brands. Strong understanding of both brand storytelling and performance marketing content. Proven experience in managing and scaling small to mid-sized content teams. Excellent writing, editing, and communication skills with a strong eye for detail. Analytical mindset with the ability to interpret content performance data and drive actionable insights. A creative thinker who understands how to speak to the modern consumer. Understanding of SEO principles, social trends, and email marketing. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Responsibilities : Should be able to drive functional & regression automation testing projects independently Owns the design, development, and execution of automated scripts, prepares automation test plans with clearly stated procedures and success criteria and provide the estimation Perform detailed analysis of test data and traceability matrix Analyse and mitigate complex problems/issues arising because of test failures or requirements gap, identify bottlenecks, and work with BA/developers to resolve issues. Determines how to meet growing capacity requirements while ensuring reliability within the platform. Report automation metrics on time with due diligence Qualifications: Must have a strong understanding of the software development life cycle as well as the business approach of the product in Agile/SAFe methodologies and functional testing Extensive experience in Azure DevOps/Jira and MTM, CI/CD Model Strong Experience in C#/Java Programming, Playwright with Java script/Typescript, Selenium WebDriver, JUnit /NUnit, and TestNG Must have a strong experience in GIT commands/activities(Branching strategy, scripts check-ins, conflicts resolving, merging etc) Experience in API Automation/Manual Testing using Postman/other tool Ability to Develop and enhance automation framework Experience in Database testing, with a strong aptitude for composing SQL scripts tailored to retrieve the necessary data. Experience in Excel macro, formulae Experience in Data-driven Testing, Cross browser testing, and Parallel Test execution Experience with defect tracking tools and trending Define the scope of testing for Manual and Automation within the context of each sprint/release and delivery. Ensure all development tasks meet quality criteria through test strategy/planning, test execution, quality assurance and issue tracking. Work with stakeholders to ensure that the quality metrics are reviewed, closed, and agreed upon Proven experience planning, developing, and collaborating on test automation frameworks and test suites. Ability to work with a multi-site / co-located multinational team Passion for aligning quality goals to business goals Proven success working collaboratively within cross-functional and intercultural teams based on strong team spirit, solid work ethic, and good communication Analyse and mitigate complex problems/issues arising because of test failures, identify bottlenecks, and work with developers to resolve issues. (already mentioned in responsibilities) Nice-to-have: Experience with Python, JSON, jQuery and XML Experience and Knowledge of Node package manager, cucumber, JavaScript & Gherkin language Experience in cloud services Experience in Power Apps/Power Automate Experience in Accessibility, UI/UX testing, and Localization testing Experience in Jmeter /Azure load test or Playwright Artillery IO Utilizing GitHub Copilot or equivalent AI tools to expedite script development. Proficient with generative AI technology for creating test scenarios, synthesizing test data, and performing data validation, UI comparison. Experience with AI model validation such as validating the performance and accuracy of AI models. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview The Global Financial Crimes Compliance (GFC) Investigator performs end-to-end investigations across one or more lines of business relevant to the Investigators specific area of responsibility. In the investigative role, the Investigator conducts routine to complex investigations, including money laundering, or terrorist financing. Job Description Responsibilities for this role include completing investigations while ensuring cases meet or exceed closure and quality metrics, reporting facts of the investigation to assist in identifying potential operational or compliance risks, and completing Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement. This role may partner with GFC Risk Management, front line units or other stakeholders to resolve investigations. This role may ultimately report to any number of investigations teams across consumer AML. Responsibilities Completes investigations while ensuring cases meet or exceed closure and quality metrics Reports facts of the investigation to assist in identifying potential operational or compliance risks Completes Suspicious Activity Reports (“SAR”) in a timely and accurate manner for submission to regulators and/or law enforcement Partners with GFC Management, front line units (“FLU”) or other stakeholders to resolve investigations. Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role Requirements : Experience Range Minimum Years Business & Functional Experience: 4-6 Years Minimum one year experience with, AML, Risk, or Compliance experience and/or knowledge of financial crimes typologies; financial services, investigative service, or law enforcement Certifications if Any : NA Foundational Skills BSA knowledge relative to AML Proficiency in Microsoft Excel / data analytics Strong analytical and problem-solving skills Strong attention to detail Excellent writing skills, with experience writing in a concise and understandable format Determine whether activity should be escalated for further review based on alert reviews. Ability to decision whether suspicious activity reports (SARs) should be filed based on case investigations. Desired Skills Additional Technical/Functional Experience (e.g. Industry type): Financial Services and/or related government entity Certifications: ACAMS – Association of Certified Anti-Money Laundering Specialists Knowledge related to retail and/or institutional brokerage products and services and applicable compliance rules and regulations Correspondent Banking Interaction with Front Line Units & Customers/Clients Willing to work on rotational shifts Work Timings 12:30 – 21:30 Job Location GIFT, Gujarat Show more Show less

We pride ourselves on being travel experts. Leading the way when it comes to providing unique travel experiences, our brands offer the world’s best polar expeditions, wildlife safaris, cultural tours, yachting adventures and more. Our ambition is to build the world’s leading experiential travel company. With over 2000 colleagues across 30 countries worldwide, we are working together to achieve this by sharing our knowledge and expertise to stay at the forefront of the travel industry. We are seeking a Talent Acquisition Partner with a Technology hiring background —a strategic hiring expert with a strong technical acumen—to collaborate closely with our Engineering, Product, and Tech teams. Are you ready to play a pivotal role in attracting and securing top tech talent, ensuring we build high-performing teams that drive innovation? What We’ll Offer: Competitive salary and annual review against performance 24 days leave per annum Flexible working hours and a hybrid working model from our Bangalore office International exposure working across global teams What You’ll Be Doing: Being responsible for sourcing and hiring senior-level developers, architects, DevOps engineers, and technical leads across Bangalore and global locations. There will also be occasions when there is a need to work non-technical roles. Going beyond resumes to assess candidates’ hands-on skills, technical depth, and ability to contribute to our engineering environment. Being as a trusted advisor to hiring managers, crafting hiring strategies and workforce planning. Applying sophisticated sourcing techniques, such as Boolean search, GitHub, Stack Overflow, LinkedIn Recruiter, and specialised tech communities. Driving inclusive hiring practices, ensuring our teams represent a range of perspectives and backgrounds. Demonstrating metrics and insights to optimize hiring strategies, track funnel efficiency, and improve candidate conversion rates. Positioning Travelopia as a tech employer of choice by crafting compelling narratives and bringing to bear social platforms to engage talent. What You’ll Bring: Demonstrable experience in technology recruitment, preferably in fast-paced product or SaaS environments. Technical Proficiency: While not a developer, you understand tech stacks, engineering workflows, and software development methodologies (Agile, CI/CD, Cloud, etc.). Demonstrable track record of hiring top-tier engineering talent in a candidate driven market. Proficiency in direct sourcing techniques—you thrive on building talent pipelines through networking and proactive outreach. Strong engagement skills, with the ability to influence senior leaders and hiring managers. Experience with Applicant Tracking Systems (ATS), recruitment analytics, and data-driven decision-making. Passion for candidate experience—you ensure every interaction reflects our company’s values. We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed. Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here: Talent@Travelopia.com Show more Show less

Company Description At NGIVD, we are reimagining disease diagnosis by aiming to provide accurate, timely, and affordable testing. We focus on creating diagnostic solutions that cater to local needs with global quality, harnessing the power of Made in India. Our manufacturing facility adheres to ISO 9001, ISO 13485, and ISO 14001 standards, ensuring high-quality outputs. We concentrate on infectious and lifestyle diseases, bridging the gap between state-of-the-art research and real-world patient care to improve health outcomes. Role Description This is a full-time remote role for a Senior Sales Executive. The Senior Sales Executive will be responsible for developing and implementing sales strategies, building and maintaining client relationships, and meeting sales targets. The role will also involve identifying market trends, analyzing performance metrics, and collaborating with the marketing and product development teams to ensure client satisfaction and retention. Qualifications Proven experience in sales, sales strategy development, and client relationship management Able to sell biochemistry semiautomated analyser, cell counter ( installation also) reagents, do application work . able to achieve monthly quarterly yearly targets candidate must be from Jodhpur area is a plus . Strong understanding of market analysis and performance metrics Excellent communication, negotiation, and presentation skills Ability to work independently and remotely Experience in the healthcare or diagnostics industry is highly desirable Bachelor's degree in science or a related field Show more Show less

What You’ll Do Works in Data and Analytics under the close supervision of the team manager or senior associates Leverage coding best practices to ensure efficient execution of code against large datasets Run standard processes to ensure metrics, reports and insights are delivered consistently to stakeholders Leverage knowledge of data structures to prepare data for ingestion efforts analysis, assembling data from disparate data sources for the creation of insights Integrate Equifax, customer and third party data to solve basic internal or customer analytical problems and report findings to managers and internal stakeholders Review output of code for anomalies and perform analysis to determine cause, and work with Data, Analytics, Product and Technology counterparts to implement corrective measures Supports discussion on impact and importance of findings on the business (either Equifax or external customer) Ensure proper use of Equifax data assets by working closely with data governance and compliance professionals What Experience You Need BS degree in a STEM major or equivalent discipline <2 years experience in a related analyst role Cloud certification strongly preferred Technical capabilities including SQL, BigQuery, R, Python, MS Excel / Google Sheets, Tableau, Looker What Could Set You Apart Cloud certification such as GCP strongly preferred Self Starter Excellent communicator / Client Facing Ability to work in fast paced environment Flexibility work across A/NZ time zones based on project needs Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 06/09/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary A Network Operations Center (NOC) engineer is responsible for monitoring, managing, and maintaining the network infrastructure of an organization. The NOC engineer plays a crucial role in ensuring the smooth operation and availability of network services and resolving any network-related issues that may arise. They work closely with other IT teams and stakeholders to ensure optimal network performance and reliability. Responsibilities Network Monitoring: Monitor network infrastructure, including routers, switches, firewalls, servers, and other network devices, to identify and resolve any network issues or anomalies promptly. Incident Management: Respond to network incidents, troubleshoot problems, and provide timely resolution to minimize downtime and restore network services. Network Maintenance: Perform regular network maintenance activities, including device configuration, firmware upgrades, and patch management, to ensure network stability and security. Network Performance Optimization: Analyze network performance metrics and implement measures to optimize network performance, capacity, and reliability. Documentation: Maintain accurate and up-to-date documentation of network configurations, diagrams, procedures, and troubleshooting steps. Collaboration: Collaborate with other IT teams, such as system administrators, security analysts, and application support teams, to address network-related issues and implement network changes. Change Management: Plan and implement network changes, adhering to established change management processes and ensuring minimal disruption to network services. Escalation Support: Provide technical support and escalate issues to higher-level support teams or vendors when necessary. Incident Reporting: Prepare incident reports, including root cause analysis, impact assessment, and recommendations for improvement. Proactive Monitoring: Set up and maintain proactive monitoring systems and alerts to identify potential network issues before they escalate. Skills Requirements Education and Certifications: A bachelor's degree in computer science, information technology, or a related field is typically required. Relevant certifications such as CCNA (Cisco Certified Network Associate) or equivalent are highly desirable. Technical Skills: Strong knowledge of networking principles and protocols, including TCP/IP, VLANs, routing, switching, and firewall technologies. Familiarity with network monitoring tools and technologies is essential. Experience: Previous experience in network operations or a similar role is preferred. Experience with network troubleshooting and incident management is highly valued. Analytical and Problem-Solving Skills: Ability to analyze complex network issues, perform root cause analysis, and implement effective solutions in a timely manner. Communication and Collaboration: Excellent communication skills to effectively interact with team members, stakeholders, and vendors. Ability to collaborate and work effectively in a team environment. Time Management and Prioritization: Strong organizational skills to manage multiple tasks and prioritize them based on urgency and impact. Attention to Detail: Meticulous attention to detail in network configurations, documentation, and troubleshooting steps. Adaptability: Ability to work in a fast-paced and dynamic environment, adapting to changing priorities and technologies. Continuous Learning: Willingness to stay updated with the latest networking technologies, trends, and best practices through self-study and professional development opportunities. Education Requirements A bachelor's degree in computer science, information technology, or a related field is typically required. Relevant certifications such as CCNA (Cisco Certified Network Associate) or equivalent are highly desirable. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 05/01/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary. Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes). Drives continuous improvement through trend reporting analysis and metrics management Offers new ideas and suggestions for improvement. Identifies and implements new practices and processes that are “best in field". Demonstrates a commitment to customer service; anticipates, meets and exceeds expectations by solving problems quickly and effectively; making customer issues a priority. Confers with reporting manager on complex or unusual situations. Exchanges knowledge and information with other iQor facilities to ensure best practices are shared throughout the iQor organization. Ensures 100% adherence to all company policies and procedures (i.e. Security, Health, Safety and Quality). Maintains discretion and confidentiality in all areas pertaining to systems, data and proprietary information, whether internal to iQor or customer specific. Interprets a variety of instructions furnished in written, oral, diagram or schedule form. Understands and embraces the business and call center operations strategic direction. Performs other duties as assigned. Skills Requirements 3 or more years of call center experience in collections/sales/customer service/technical support. 1 or more years of supervisory experience. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Job Description: Workday HCM Test Lead_Freelance_Full Time We are looking for a skilled Workday HCM Test Lead with 6–10 years of overall experience, including 3–5 years of focused experience in Workday HCM testing. Key Responsibilities: Lead testing initiatives for global Workday implementations, coordinating efforts across internal teams and external stakeholders to ensure seamless delivery. Collaborate with internal teams and implementation partners to define and execute robust test strategies that align Workday functionalities with business requirements. Work closely with functional teams and business stakeholders to define testing goals based on operational needs. Possess strong expertise in test execution, defect tracking, and resolution. Develop comprehensive test plans, create and maintain requirement traceability matrices (RTMs), and ensure complete coverage of Workday requirements. Generate and present detailed testing reports and performance metrics. Actively participate in project meetings, offering clear updates on testing status, progress, and identified risks. Hands-on experience with Workday configuration is an added advantage. Demonstrate excellent communication and problem-solving skills. Show more Show less

A digital marketing agency in India seeks a PPC specialist with 3-5 years of experience. You will manage paid ad campaigns and related activities, such as setup, keyword strategies, ad copies, social ads, and other digital marketing activities. The best candidate for this position is flexible, a self-starter, efficient, creative, and able to consider small details while looking at the big picture. Responsibilities Management of 35+PPC accounts and creating a strategy Strategically manage and optimize paid search campaigns for customers, create data-driven reports, and present insights to the customer success team Daily management and implementation of paid search campaigns across major search engines and social networks Communicate strategy and results to clients in reports and during meetings Suggest to the account management team theopportunities grow accounts Strategic communication and timely, detailed account audits and reviews on a daily/ weekly and bi-weekly basis as scoped Key Skills And Experience 3+ years in a paid advertising implementor role and working with clients Previous success in digital campaign management, working with clients and, client success managers, project managers to understand customers' business goals and create effective Paid ads strategies Proficient at keyword research, writing compelling and conversion-friendly ad copies, and building strategic campaigns Excellent communication skills and problem-solving skills Previous success in digital campaign management, working with clients and, client success managers, project managers to understand customers' business goals and create effective Paid ads strategy Able to stay on top of industry trends and advancements and understand how these can be applied to paid campaigns Strong ability to analyze data and high attention to detail A team player who enjoys working in a fast-paced environment Qualifications And Skills 3+ years of hands-on PPC experience In-depth knowledge of analyzing key metrics in Digital Marketing, conversion, and online customer acquisition in multiple industries and platforms Google AdWords Certified Advanced understanding and experience with website analytics tools (e.g., Google Analytics; GA4, Tag Manager, Search Console, and Looker Studio) Firm understanding and interest in all aspects of online campaigns from start to finish Working knowledge of popular content management systems (Joomla, WordPress) Knowledge of HTML, CSS, and JavaScript is a bonus Up to date with the latest trends and best practices inSEM and AI-driven tools Agency experience, Google Analytics, and AdWords certifications are required Previous experience with Moz, Ahrefs, SpyFu, or SEMrush is an asset Application information: We offer a friendly work environment competitive salary Please be sure to include a resume and cover letter and state your expected salary. We appreciate all applicants for their interest Only those selected for an interview will be contacted Job Type: Full–time Location: This is a Work from Home position Minimum Required experience: Paid Ads Management in an agency environment - 3+ years Minimum Education: Preferably a Bachelor's in Business, BBA, Economics, and/or Computer Science Powered by JazzHR XjOuRVnt9l Show more Show less

About the Role We are seeking a proactive and relationship-driven Account Manager to join our team at Subcontractor Hub. In this role, you will be responsible for ensuring the success, satisfaction, and retention of our B2B customers. From onboarding and support to identifying growth opportunities, you will serve as the strategic partner for assigned accounts and work cross-functionally to deliver a seamless and value-driven customer experience. Key Responsibilities Client Acquisition & Sales Development Identify and qualify potential B2B clients through email outreach, cold calls, LinkedIn, and other prospecting tools. Conduct discovery conversations to understand client needs and present tailored solutions. Manage inbound and transferred leads efficiently, ensuring high conversion rates. Maintain accurate, up-to-date records in CRM systems to ensure team alignment and pipeline visibility. Apply industry knowledge, especially in solar and BPO domains, to establish trust and relevance. Account Management & Customer Success Act as the primary point of contact for assigned accounts, fostering long-term relationships built on trust and value. Ensure timely issue resolution and continuously monitor client satisfaction. Align client goals with Subcontractor Hub’s product offerings, ensuring value realization. Client Retention & Growth Drive retention through regular engagement, strategic guidance, and customer advocacy. Identify upsell and cross-sell opportunities based on customer needs and business potential. Monitor account health and proactively mitigate risks of churn through early interventions. Onboarding & Support Lead the onboarding process for new clients, ensuring a smooth and comprehensive experience. Deliver product training and guidance to help clients achieve optimal results. Conduct periodic check-ins to assess progress, gather feedback, and refine strategies. Cross-Functional Collaboration Work with the sales team to ensure a seamless handoff from prospect to active client. Partner with the product team to channel customer feedback and prioritize feature enhancements. Collaborate with marketing to capture success stories and promote customer wins. Reporting & Insights Track and analyze key account metrics such as NPS, churn rate, revenue growth, and product usage. Leverage data to identify trends and provide actionable insights to internal teams. Prepare regular reports and contribute to strategic planning discussions. Qualifications Minimum 3 years of experience in account management, customer success or B2B Sales. Exceptional communication and interpersonal skills, with a passion for building strong client relationships. International client experience is a must. Proven track record of improving customer satisfaction and driving account growth. Strong organizational and problem-solving skills with a customer-first mindset. Proficiency in CRM tools (e.g., HubSpot, Salesforce) and other client engagement platforms. Experience in the solar and construction industry is a plus. Why Join Us? Subcontractor Hub is redefining how subcontractors and businesses collaborate. Join a fast-growing SaaS company where your contribution directly impacts client success and company growth. We value innovation, collaboration, and a customer-obsessed mindset. Show more Show less

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Payments Risk Supervisor at Coinbase, you will ensure the integrity and security of our payment systems by managing fraud risk, handling escalated cases, and implementing improvements in operational workflows. You will provide timely coaching to team members based on their performance against quality & productivity metrics. Additionally, you will work closely with Workforce Management to ensure scheduling optimization and adherence. This includes conducting in-depth analyses of any performance gaps among team members. You will become a subject matter expert in Coinbase's operational processes and workflows. To perform your duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data. What you’ll be doing (ie. job duties): Lead a team of high performing 15 Payments Risk analysts ​Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills A chieve SLAs, productivity and quality metrics for your line of business/team members C ollaborate cross-functionally with Program, Quality and Training teams to improve existing workflows and processes. M anage and support initiatives aimed at preventing chargebacks, customer appeals and balanced enforcement measures U tilize an in-depth understanding of Payments Risk metrics to drive data-backed business decisions E nsure compliance with fraud detection guidelines and conduct regular audits L everage data to identify product gaps and operational inefficiencies C ontinuously add value through effective project management, dedicated prioritization and efficient execution & nbsp; W hat we look for in you (i.e. job requirements): C ustomer obsessed, motivated by Coinbase’s mission and crafting a seamless support experience for our global customer base 6 + years combating fraud in e-commerce or financial services B A/BS degree or equivalent practical experience M inimum of 3 years of people management experience in an operations environment S trong analytical skills and functional knowledge of common fraud patterns E xcellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions A bility to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity E xceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines D rives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment. W illing to work from an office at Hyderabad, India N ice to haves: E xperience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. E xperience in project management, analytics or quality assurance. D egree in business, finance, customer experience and/or blockchain. U nderstanding of Google Workspace, JIRA, AWS, Salesforce Service Cloud. P 66296 P ay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision).P ay Range:: ₹2,454,000 INR - ₹2,454,000 INR P lease be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. C ommitment to Equal Opportunity C oinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice h ere. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.& nbsp; C oinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information.& nbsp; For quick access to screen reading technology compatible with this site c lick here to download a free compatible screen reader ( free step by step tutorial can be found here). G lobal Data Privacy Notice for Job Candidates and Applicants D epending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. B y submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. & nbsp; Show more Show less

Role Overview The Senior Manager – IEC and Documentation will be responsible for leading the design and execution of a state-wide Information, Education and Communication (IEC) strategy under the Indira Mahila Shakti (IMS) program. The role is central to enhancing public awareness, knowledge dissemination and visibility of the program’s key achievements and impact stories. This position involves conceptualizing and producing high-quality IEC materials across print, digital, AV and community-based platforms; coordinating with media, creative agencies, district teams and development partners. Building robust systems for documentation and knowledge management at the State Program Management Unit (PMU), SERP. The role reports to the Director – IMS and works closely with thematic specialists and communication leads at the district level. Mode Of Employment Contractual appointment for a fixed term of three years. Remuneration A consolidated monthly remuneration in the range of ₹1,00,000–₹1,25,000, depending on experience and qualification. Qualifications Postgraduate degree in Mass Communication & Journalism (or) Development Communication (or) Public Relations (or) Social Sciences. Experience Preferably 10 years of experience in IEC, public communication, or documentation in development/livelihood sectors. At least 5 years of experience in content development, campaign design and documentation. Preference is given to candidates with experience of working with government programs, SHGs, FPOs, or rural communities. Job Roles And Responsibilities Key responsibilities include: Lead the formulation and implementation of a robust IEC strategy to promote IMS program goals, outreach efforts etc. Coordinate design and production of IEC materials (print, audio-visual, social media) tailored to diverse audiences including rural women, partners, policymakers and the public. Build and operationalize systems for documentation of program Develop a state-wide campaign calendar aligned with key program milestones. Support capacity building of district staff and SHG leaders in community media, and content creation. Ensure media coordination, branding compliance and quality standards across all IEC outputs. Strategic Planning & Implementation Lead the design and implementation of a robust IEC strategy aligned with IMS objectives at state, district and Mandal levels. Support preparation of consolidated IEC budgets and annual IEC work plans. Serve as a strategic advisor for IEC to the Director – IMS and coordinate alignment with program plans. Content Development & Branding Oversee the development of high-quality communication materials including hoardings, posters, brochures, short films, digital creatives, case studies and toolkits. Guide the creation of culturally relevant messages tailored to rural audience in local languages. Ensure coherent and consistent messaging across IEC efforts. Community Outreach & Media Engagement Identify and engage multiple channels—print, radio, local TV, social media, community platforms—for awareness and outreach. Facilitate targeted communication campaigns to support social mobilization among SHG members. Monitor production and distribution of IEC materials across districts and ensure timely dissemination. Documentation & Knowledge Management Institutionalize systems for collection and aggregation of field-level data, photos and videos for program documentation. Develop regular reports, for internal and external dissemination. Digital Communication & Platforms Support development of content for digital platforms including websites, social media, WhatsApp outreach, YouTube, etc. Track digital engagement metrics and suggest improvements in outreach strategies. Monitoring & Reporting Monitor communication performance indicators—reach, engagement, visibility. Submit progress reports to the PMU Director on IEC activities and documentation initiatives. Administrative & Coordination Support Support in preparation of Annual Action Plans, policy briefs and event reports. Represent the IMS program at knowledge forums, communication conclaves and sectoral workshops. Any other IEC or documentation-related tasks as assigned by the Director – IMS. Work with district teams in collection and collation of high quality photos and videos Show more Show less

Job Title: HR Generalist – India Office Location: Hyderabad, Telangana, India (On-site) Bectran is looking for a driven and experienced HR Generalist to serve as the sole HR lead in our India office. This is a unique opportunity to manage the full scope of HR functions while partnering closely with our U.S. team. If you're a self-starter who thrives in a dynamic environment and understands the Indian labor landscape, we want to hear from you. What You’ll Do Act as the primary HR representative for Bectran’s India office, overseeing daily HR operations and serving as a strategic partner to leadership Develop and enforce HR policies that align with Indian labor laws and company standards Lead full-cycle recruitment efforts for technical and administrative roles, including onboarding and orientation Handle employee relations, address workplace concerns, and drive engagement initiatives to promote a positive and inclusive culture Support performance management processes, including evaluations, feedback, and improvement planning Administer local compensation and benefits programs, working with vendors and internal teams to ensure accurate and timely support Maintain employee records and deliver HR reporting and metrics to support strategic planning Ensure workplace compliance with health, safety, and labor regulations What We’re Looking For 5–7 years of progressive HR experience, ideally in tech or SaaS environments Strong understanding of Indian labor laws, compliance requirements, and HR best practices Proven ability to work independently in a stand-alone HR role while collaborating effectively with global teams Skilled in handling employee relations, policy implementation, and full-cycle recruitment Excellent communication, organizational, and problem-solving abilities Bachelor's or Master's degree in Human Resources or a related field; HR certifications such as SHRM-CP or PHR are a plus Comfortable using HRIS platforms, Microsoft Office, and HR data tools for reporting and decision-making Why Bectran? At Bectran, you’ll be part of a fast-growing fintech leader, playing a vital role in building and shaping our India team. If you’re ready to make a direct impact, lead HR initiatives independently, and grow with a global organization, we want to hear from you. Show more Show less