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6.0 - 10.0 years
0 Lacs
hyderabad, telangana, india
On-site
About NomiSo India: Nomiso is a product and services engineering company. We are a team of Software Engineers, Architects, Managers, and Cloud Experts with expertise in Technology and Delivery Management. Our mission is to Empower and Enhance the lives of our customers through simple solutions for their complex business problems. At NomiSo, we encourage entrepreneurial spirit - to learn, grow and improve. A great workplace thrives on ideas and opportunities. That is a part of our DNA. Were in pursuit of colleagues who share similar passions, are nimble, and thrive when challenged. We offer a positive, stimulating, and fun environment with opportunities to grow, a fast-paced approach to innovation, and a place where your views are valued and encouraged. We invite you to push your boundaries and join us in fulfilling your career aspirations! What You Can Expect From Us We work hard to provide our team with the best opportunities to grow their careers. You can expect to be a pioneer of ideas, a student of innovation, and a leader of thought. Innovation and thought leadership is at the center of everything we do at all levels of the company. Lets make your career great! Position Overview The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Key Responsibilities Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming months and quarters based on the forecast pipeline Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and identify areas for improvement Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines and their impact to revenue realization and cost Delivery governance in the account Monitor and review dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Monitor Leakage across the lifecycle and implement improvements to reduce Ensure accurate, timely submission of invoices and compliance in line with client agreements and internal policies. Provide information required and resolve any invoicing issues raised by the client Monitor and track collections Budgeting, Expense Tracking and Process Optimization Assume responsibility of budgeting and tracking expenses Review and refine operational workflows to reduce inefficiencies and enhance Conduct variance analysis to explain deviations between forecasted and actual revenue. Collect and analyze statistics (costs, customer service metrics etc.) Develop dashboards, reports, and KPIs to measure revenue performance and trends. Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Must Have Skills Experience: 6 - 10 years in Revenue Operations, Sales Operations, or Financial Operations, preferably in the IT/Technology sector. Technical Skills: Proficiency in any CRM and analytics tools (Excel Sheet, etc.) including designing reports Strong knowledge of revenue / cost recognition policies and compliance requirements. Exceptional analytical and problem-solving skills, with attention to detail. Proven ability to communicate effectively with cross-functional teams and senior Education: Bachelors degree in Finance, Accounting, Business Administration, or a related field (MBA preferred). Location : This role in Hyderabad will be a good plus to filling some space there. (ref:iimjobs.com)
Posted 10 hours ago
5.0 years
0 Lacs
delhi cantonment, delhi, india
On-site
The Manager - Treasury is to effectively manage and assess the organization's liquidity requirements, supporting bank structure management in India and contributing to risk management activities. This includes producing liquidity reports to forecast cash flow needs and supporting the overall liquidity management strategy. The role involves evaluating the organization's liquidity position, identifying potential risks, and preparing reports for the Asset and Liability Committee (ALCO). The candidate must possess a strong understanding of the Liquidity Coverage Ratio (LCR) and the Internal Liquidity Adequacy Assessment Process We're looking for someone who's a self-starter, has great attention to details and is willing to get stuck in on a variety of tough problems. The candidate will be responsible for global cash and liquidity management. Responsible for preparing short-term cash flow forecasting, and reporting on liquidity and NSM metrics to the FP&A. Responsible for coming up with investment recommendations for surplus long term and short-term liquidity by considering factors like Liquidity risk. Evaluate variances in cash flow reports Forecast, monitor and track cash flow (monthly) Preparing and sharing monthly lending forecast to the Operations Team Weekly reporting on contractual gaps to the management Weekly review of Treasury Ops file related to cash transactions Develop high quality and thoughtful analytics that ensure that the bank's Liquid Asset Portfolio is effectively managed. The output from the quantitative/statistical analysis will form a critical part of OakNorth Bank's Asset Liability Management ('ALM') and will be a key data source for Asset-Liability Committee ('ALCO') The candidate will be responsible for all Liquidity information in ALCO packs Required Experience Outstanding academic background in a financial or quantitative degree e.g. CA/MBA Finance/CFA/FRM/CQF Prior experience working in Banking / Financial Services 5+ years of experience working within FP&A / Treasury / Risk / ALM / Analytics The candidate should be able to think logically and is driven to find solution to tough problems, come up with recommendations for senior management and is able to articulate solution to influence the relevant audience The candidate needs to very proficient in excel and PowerPoint Ability to work cooperatively with all stakeholders and broader team, in a rapidly changing, demanding, and rewarding environment Clear thinker with research and analytical abilities; capacity to learn quickly Strong interpersonal and communication skills (written as well as verbal) Resourceful problem solver with a focus on delivery (ability to multitask is also crucial) (ref:iimjobs.com)
Posted 11 hours ago
2.0 years
0 Lacs
gurgaon, haryana, india
On-site
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Machine Learning Engineer II An established performer who consistently applies software an data engineering principles to business contexts, proactively identifies inefficiencies in existing systems, leads small, well-defined projects and supports complex projects. Experience Who you are: 2+ years for Bachelor's 0-2 years for Master's Developed software in a team environment of at least 5 engineers (agile, version control, etc.). Built and maintained a software project/product in production environments in public/hybrid cloud infrastructure. Has knowledge of or has worked in products using streaming technologies. Bachelor's Or Master's Or Equivalent Experience. Technical Degree Preferred. Demonstrates strength in a language, moderate familiarity in other applicable languages (Scala, Java, etc.). Is familiar with more than one data stores or API access patterns and integration such as Kafka, Hive, ElasticSearch, Redis, PostgreSQL, etc. Is familiar with associated technologies within their specialization as part of the wider ecosystem. Understands how to build REST endpoints and has knowledge of Python web services. Knows how to build, publish and deploy Docker images. Understands how projects fit together within their team. Understands moderately complex systems. Tests and monitors their own code. Understands testing and monitoring tools. Debugs applications. Is familiar with creating Airflow DAGs. Is familiar with Kafka and how to produce or consume messages on EGSP from an application such as Python, Kstreams, etc. Is familiar with advanced machine learning libraries such as PyTorch and Tensorflow/Keras. Is familiar with a variety of common packages in various domains (NLP, vision, forecasting) such as spaCy, OpenCV, CausalML, Prophet, etc. Is familiar with hyperparameter tuning. Has an intuition for different approaches for model training, parameters to use, optimization approach, etc. Is familiar with basic model performance evaluation metrics such as how to interpret a RoC curve. Is familiar with the bias-variance tradeoff. Understands how team goals fit a business need. What You Will Do Collaborates with team members to co-develop and solve problems. Proactively reaches out to meet peers across environment and collaborate to solve problems. Takes advantage of opportunities to build new technical expertise in a specific engineering area. Seeks knowledge from subject matter experts when needed. Understands the importance of system and technology integration and the basic features and facilities involved in the integration process. Develops and tests standard software applications and related programs and procedures to ensure they meet design requirements. Applies software design principles, data structures and/or design patterns and computer science fundamentals to write code that is clean, maintainable, optimized, and modular with good naming conventions. Applies knowledge of database design to solve data requirements. Develops data applications using distributed ETL frameworks. Helps coordinate stakeholder input and collaboration efforts when developing solutions to issues. Thinks broadly and understand how, why and when policies/processes are standardized and when they differ across the organization. Executes tasks and/or provides data to support implementation of holistic solutions that forge linkages between structure, people, process and technology. Applies formal training methods to current workload. Feels comfortable challenging authority/the status quo. Maintains awareness of advancements, innovations and changes in technologies (specifically relating to machine learning engineering, ML platforms, DS models, enterprise information management, business intelligence and data science). Reports clearly on current work status. Asks challenging questions when empowered to do so. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Posted 11 hours ago
0.0 years
0 - 0 Lacs
kochi, kerala
On-site
Job Title : Social Media Executive Job Role: Creative Content Creation & Management, Strategy Development, Community Engagement and Communication, Analytics & Reporting, Campaign Management. Job Summary: We are looking for a creative and data-driven Social Media Executive to develop, manage, and optimize our social media presence. You will be responsible for content creation, community engagement, strategy development, campaign execution, and performance tracking across all platforms. The ideal candidate is a storyteller, trend-spotter, and analytics expert who can drive brand awareness and engagement. Key Responsibilities: 1. Creative Content Creation & Management Develop high-quality, engaging content (videos, graphics, reels, blogs, etc.) tailored for each platform (Instagram, LinkedIn, Facebook, TikTok, X, etc.). Maintain a consistent brand voice and visual identity. Schedule and publish posts using tools like Meta Business Suite, Hootsuite, or Buffer. 2. Social Media Strategy Development Research trends, audience behavior, and competitor strategies. Define KPIs and execute data-backed social media strategies. Optimize content for reach, engagement, and conversions. 3. Community Engagement & Communication Monitor and respond to comments, DMs, and mentions to foster engagement. Build relationships with followers, influencers, and brand advocates. Handle customer queries and escalate issues when needed. 4. Analytics & Reporting Track performance metrics (engagement, reach, conversions, etc.) using Google Analytics, Meta Insights, etc. Generate monthly reports with actionable insights. A/B test content and adjust strategies based on data. 5. Campaign Management Plan and execute paid/organic social media campaigns (giveaways, ads, collaborations). Work with designers, copywriters, and influencers for cohesive campaigns. Monitor campaign ROI and optimize budgets. Job Type: Full-time Pay: ₹15,000.00 - ₹50,000.00 per month Ability to commute/relocate: Ernakulam, Ernakulam - 682017, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person
Posted 11 hours ago
3.0 years
0 Lacs
india
Remote
Hi, we’re TechnologyAdvice. At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology. Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 500 global team members in the US, UK, Singapore, Australia, and the Philippines. We’re proud to have been repeatedly recognized as one of America’s fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO. All positions are open to remote work unless otherwise specified in the requirements below. The opportunity The Paid Search Specialist will be an integral part of our Paid Media Team. This team member will provide support for many critical aspects of the campaign planning & launch process across our Paid Search advertising campaigns, ranging from audience & keyword research, campaign & ad builds, 3rd party integration setups, ongoing optimization, reporting & analysis, and more. Employment Level : Mid-Level Employment Type : Contract Location: India Working Hours : 6:30pm - 3:30am IST What You'll Do Own the building and day-to-day management of paid campaigns across Google Ads and Microsoft Ads, including but not limited to Paid Search, Performance Max, and Demand Gen campaign types. Execute rigorous keyword management - initial keyword research, expansion, refinement, and negative keyword-sculpting to ensure high relevance and low wasted spend. Adjust and refine bid strategies based on performance trends, seasonal shifts, and market competition. Confidently navigate campaign types, attribution models, conversion tracking, audience targeting, and bidding strategies to drive continuous account improvements. Identify tracking needs or issues for current campaigns and assist other teams in setting up new conversion events or troubleshooting when necessary. Improve Quality Scores, ad relevance, and landing page experience through ongoing optimizations and best practice implementation. Initiate and manage creative requests to get necessary ad assets from our design team based on channel requirements. Query, manipulate, and analyze data from multiple sources both within ad channels and externally, using Google Sheets, Looker Studio, and Tableau. Analyze campaign data to generate actionable insights, highlighting wins, gaps, and opportunities for deeper investment or cost-saving. Stay ahead of industry trends and platform updates, proactively testing new ad formats, betas, and automation tools, and making strategic recommendations to scale growth. Who You Are 3+ years managing paid media campaigns in Google Ads and Microsoft Ads (Bonus: Meta, LinkedIn, others). Strong command of bid strategies and budget optimization to drive performance. Analytical mindset with a focus on metrics, outcomes, and continuous improvement. Ability to interpret data and communicate clear, actionable insights. Works well with cross-functional teams including creative, ops, BI, SEO, and engineering. Skilled at managing multiple campaigns, tools, and deadlines simultaneously. Quick to learn new tools with a blend of technical and creative curiosity. Fluent in English, U.S. hours availability, with video call access. Must have a working laptop/pc and internet and back-up connection Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward Please note that, as this is a contract position, no perks or benefits are included with this role. Work authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in India at hire and must maintain authorization to work in India throughout their employment with our company. Salary Range We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor. Hourly pay range ₹500—₹945 INR EOE statement We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law. Pre-employment screening required. TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. Any AI-generated or incomplete application answers will be auto-rejected.
Posted 11 hours ago
10.0 years
0 Lacs
india
Remote
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An Overview Of This Role GitLab is seeking an experienced Director of Support Experience and Strategy to help guide the evolution of our customer support organization. This role combines strategic vision with operational excellence to deliver world-class support experiences that drive customer satisfaction, retention, and business growth. You'll be responsible for working with the senior management team defining and executing the support strategy while championing innovative approaches to our customers' experiences. What You’ll Do Support Experience Innovation Design and implement innovative support experiences that exceed customer expectations and differentiate GitLab in the market Lead and guide the development of self-service capabilities, knowledge management systems, and community-driven support initiatives Champion emerging technologies including AI-powered support tools, chatbots, and predictive analytics to enhance customer interactions Establish feedback loops and voice-of-customer programs to continuously improve support touchpoints Drive omnichannel support strategy ensuring seamless experiences across all customer interaction points Partner with Product and Engineering teams to influence product development based on support insights Strategic Planning and Vision Develop and execute comprehensive support strategy aligned with GitLab's business objectives and customer goals Create long-term roadmaps for support transformation, including technology investments, process improvements, and organization evolution Define support experience metrics and KPIs that align with business outcomes and customer value Lead annual planning processes, budget allocation, and resource optimization across support functions Establish strategic partnerships with vendors, technology providers, and industry organizations Drive cross-functional alignment with Sales, Product, Engineering, and Customer Success teams Operational Excellence Design and implement quality assurance programs to maintain consistent support delivery standards Assist in definition of capacity planning and workforce management to ensure appropriate coverage across global time zones Drive continuous improvement initiatives through process automation, workflow optimization, and tool consolidation Data Analysis and Performance Management Develop comprehensive analytics framework to measure support performance, customer satisfaction, and business impact Create executive dashboards and reporting systems that provide actionable insights for leadership decision-making Conduct deep-dive analysis on support trends, customer behavior patterns, and operational metrics Implement predictive modeling to forecast support demand, identify at-risk accounts, and optimize resource allocation Establish data-driven decision-making culture within the support organization Partner with Business Intelligence and Data Science teams to leverage advanced analytics capabilities Team Leadership and Development Establish talent development programs, career progression frameworks, and succession planning Help drive diversity, inclusion, and belonging initiatives to build representative and inclusive teams Implement performance management systems that recognize and reward exceptional customer advocacy What You’ll Bring 10+ years of progressive leadership experience in customer support, success, or related customer-facing roles 5+ years of experience in director or VP-level positions with P&L responsibility Proven track record of building and scaling support organizations in high-growth technology companies Experience with DevOps, software development tools, or related technical products Strong analytical skills with experience in data-driven decision making and performance optimization Demonstrated expertise in support technology platforms, CRM systems, and analytics tools such as Zendesk, Salesforce, Tableau, and Snowflake Excellent communication and presentation skills with ability to influence at all organizational levels Preferably you’ll also bring Experience with open-source software communities and development workflows Background in SaaS, enterprise software, or developer tools Experience with GitLab or similar DevOps platforms Track record of successful digital transformation initiatives Experience with remote-first organizational models and global team management About The Team The Support team is distributed all over the world across AMER, EMEA, and APAC regions. Support Engineers and Managers work on Support Tickets and helping GitLab’s customers, but they also dig into the code and logs to find out why something is not working as expected. The Collaboration here at GitLab is extraordinary and exciting - Support Engineers solve complex problems together and participate in regular pairing sessions and 1:1s, as well as coffee chats and Slack conversations that help them stay connected. Support Team members are core contributors to our customer experience. We think a healthy customer experience is delivered by a healthy team. We focus on building processes at the intersection of our customer needs and our team’s wellbeing. GitLab Team Members have the opportunity for flexibility in their days to achieve that healthy balance. Thanks to our Transparency value, you can see what we are working on in our Support Team page. Additionally, you can see our company roadmap and listen to some of our meetings. How GitLab Will Support You Benefits to support your health, finances, and well-being All remote, asynchronous work environment Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and development budget Parental leave Home office support The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $153,000—$287,000 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
Posted 11 hours ago
4.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Key Responsibilities Collect, analyze, and interpret product and user data to identify trends, opportunities, and pain points. Partner with Product Managers to define and track KPIs for product performance and success metrics. Conduct competitor and market analysis to provide insights that inform product roadmap decisions. Collaborate with engineering and design teams to ensure data tracking and reporting are accurate. Build dashboards, reports, and ad-hoc analyses to share actionable insights with stakeholders. Support A/B tests, feature launches, and experiments by providing pre/post analysis. Translate complex data into clear, concise presentations and recommendations. Continuously monitor product adoption, retention, and engagement to uncover opportunities for optimization. Requirements Bachelor’s degree in Business, Economics, Statistics, Engineering, Computer Science, or related field. 2–4 years of experience in product analytics, business analytics, or a related role. Strong proficiency in SQL and data visualization tools (e.g., Tableau, Power BI, Looker). Experience with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude). Understanding of A/B testing, statistical concepts, and product metrics (DAU, MAU, retention, churn, etc.). Excellent problem-solving skills and ability to translate data into business insights. Strong communication and storytelling skills to present data clearly to technical and non-technical stakeholders. Nice to Have Experience in SaaS, e-commerce, or consumer tech products. Familiarity with Python/R for advanced data analysis. Knowledge of Agile/Scrum methodologies. Exposure to user research and qualitative data.
Posted 11 hours ago
0 years
0 Lacs
itanagar, arunachal pradesh, india
On-site
About The Role We are looking for a highly skilled Software Engineer to join our team and focus on the evaluation of Generative AI systems. In this role, you will design and build robust back-end services, implement evaluation pipelines for GenAI models, and work closely with data scientists to ensure our AI systems are reliable, scalable, and production-ready. This is an exciting opportunity for an engineer who thrives at the intersection of AI, back-end engineering, and system evaluation. Key Responsibilities Design, develop, and maintain scalable back-end services to support GenAI model evaluation and deployment. Collaborate with data scientists and ML engineers to design evaluation frameworks, pipelines, and metrics for GenAI systems. Implement APIs and services for automated model testing, benchmarking, and result reporting. Apply clean coding practices, design patterns, and distributed systems knowledge to build robust evaluation workflows. Integrate evaluation tools with FastAPI, LangChain, or agentic frameworks (where applicable). Troubleshoot, optimize, and scale back-end systems to handle large-scale evaluations. Document processes and ensure code quality through testing and peer reviews. Requirements Strong programming skills in Python with practical experience in building scalable services. Solid experience with Java (Spring Boot) for developing enterprise-grade back-end applications. Proven expertise in back-end engineering: clean code, design patterns, and distributed systems. Experience in building and deploying APIs, microservices, and evaluation pipelines. Strong problem-solving skills with a structured and analytical mindset. Nice To Have Experience with FastAPI for lightweight API development. Exposure to LangChain, agentic workflows, or GenAI frameworks. Familiarity with LLM evaluation methodologies (A/B testing, LLM-as-a-judge, etc.). Knowledge of cloud environments (AWS, GCP, or Azure) and containerized deployments (Docker, Kubernetes). (ref:hirist.tech)
Posted 12 hours ago
12.0 years
0 Lacs
gurugram, haryana, india
On-site
Project Role : Large Language Model Architect Project Role Description : Architect large language models (LLM) that can process and generate natural language. Design neural network parameters, trained on large quantities of unlabeled text data. Must have skills : Large Language Models Good to have skills : NA Minimum 12 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Large Language Model Architect, you will be responsible for architecting large language models that can effectively process and generate natural language. Your typical day will involve designing neural network parameters and working with extensive datasets to ensure the models are trained on large quantities of unlabeled text data. You will collaborate with various teams to refine model performance and contribute to innovative solutions in natural language processing. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor and evaluate the performance of language models to ensure optimal functionality. Professional & Technical Skills: - Must To Have Skills: Proficiency in Large Language Models. - Strong understanding of neural network architectures and their applications. - Experience with natural language processing techniques and tools. - Familiarity with data preprocessing and augmentation methods. - Ability to analyze and interpret model performance metrics. Additional Information: - The candidate should have minimum 12 years of experience in Large Language Models. - This position is based at our Bengaluru office. - A 15 years full time education is required., 15 years full time education
Posted 12 hours ago
8.0 years
0 Lacs
gurugram, haryana, india
On-site
Corporate Development – Financial Due Diligence Manager Job Description Corporate Development – Financial Due Diligence Manager plays a key role in Accenture’s inorganic growth strategies. Work closely with front-end APAC FDD teams on deals and attend/lead target meetings. Perform high quality FDD for acquisitions, joint venture, and equity investments. Focus on complex analysis like quality of earnings, operating metrics, debt and debt-like items and net working capital, which may influence the outcome of the transaction. Attend and Lead Net working capital discussions with the target companies. Review analysis and preparation of key financial documents from the virtual data room (Databook, data pack). Perform key operating and financial analysis, attend and lead sections of target meetings and status calls, be a part of NWC and SPA negotiations. Working closely to provide business advisory to the corporate development team and key deal stakeholders related to key deal issues impacting the business case and/or integration. Working closely to provide advice to the corporate development deal team related to purchase agreements and negotiation points, ensuring Accenture’s economics interests are protected, including debt and debt-like items. Provide continuity/transition to the post-merger integration and operational finance teams post-closing. Coaching and reviewing the work of specialists and AMs. Shift timings: Varies between 8am to 5pm (However this can change depending upon the deal) , Basic Qualifications: Minimum 8 years’ experience in professional services or consulting in major accounting/financial firm Prior financial due diligence experience of 5+ years in a Big 4 accounting firm is preferred. Degree in Accounting or Finance undefined Preferred Qualifications: Supported multiple financial due diligence projects. CA/CPA/MBA/CFA (preferred) Professional Skills: CA/CPA/MBA/CFA (preferred) Advanced financial analysis and Microsoft Excel & PowerPoint skills Demonstrated teamwork and collaboration in a professional setting.
Posted 12 hours ago
0 years
0 Lacs
gurugram, haryana, india
On-site
Corporate Development – Financial Due Diligence Associate Manager Job Description Corporate Development – Financial Due Diligence Associate Manager plays a key role in Accenture’s inorganic growth strategies. Works closely with North America and Europe FDD teams, performing high quality diligence and analysis for acquisitions, joint venture, and equity investments. Focus on analyzing the quality of target company earnings, operating metrics, debt and debt-like items and net working capital, which may influence the outcome of the transaction. Review, analysis, and preparation of key financial documents from the virtual data room (data book, data pack) Perform key operating and financial analysis, attend target meetings, negotiation calls along with Europe and NA teams (whenever time zone permits). Assist North America and Europe FDD team in reviewing Share Purchase Agreements.. Working closely with regional financial due diligence team to provide advice to the corporate development team related to key deal issues impacting the business case and/or integration. Provide continuity/transition to the post-merger integration and operational finance teams post-closing. Coaching and reviewing the work of Senior Analysts and Specialists. Shift timings: Varies between 11am to 8pm and 9am to 6pm (Depending upon the deal) Professional Skills: This highly visible position requires exceptional drive and energy, strong financial and analytical skills, hands-on experience with mergers and acquisitions (including financial due diligence), project management skills, highly effective verbal and written communications skills and familiarity with merger and stock purchase agreements. Advanced financial analysis and Microsoft Excel skills Demonstrated teamwork and collaboration in a professional setting
Posted 12 hours ago
7.5 years
0 Lacs
chennai, tamil nadu, india
On-site
Project Role : Scrum Master Project Role Description : Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics. Must have skills : Agile Program Management Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Scrum Master, you will act as an enabler for the effective functioning of a software development team using Agile methodologies. Your typical day will involve coaching and mentoring the Scrum Team, facilitating various Agile ceremonies, and ensuring that the team remains focused on their tasks. You will work closely with team members to identify and remove any barriers that may hinder progress, while also tracking and reporting on the team's performance through appropriate metrics. Your role is crucial in fostering a collaborative environment that promotes continuous improvement and high-quality deliverables. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate communication between team members and stakeholders to ensure alignment on project goals. - Encourage a culture of continuous improvement by promoting Agile best practices and methodologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Agile Program Management. - Strong understanding of Agile frameworks such as Scrum, Kanban, and Lean. - Experience in coaching teams on Agile principles and practices. - Ability to facilitate meetings and discussions effectively. - Proficient in using Agile project management tools such as Jira or Trello. Additional Information: - The candidate should have minimum 7.5 years of experience in Agile Program Management. - This position is based in Chennai. - A 15 years full time education is required.
Posted 12 hours ago
7.5 years
0 Lacs
chennai, tamil nadu, india
On-site
Project Role : Scrum Master Project Role Description : Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics. Must have skills : Agile Program Management Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Scrum Master, you will act as an enabler for the effective functioning of a software development team using Agile methodologies. Your typical day will involve coaching and mentoring the Scrum Team, facilitating various Agile ceremonies, and ensuring that the team remains focused on their tasks. You will work closely with team members to identify and remove any barriers that may hinder progress, while also tracking and reporting on the team's performance through appropriate metrics. Your role is crucial in fostering a collaborative environment that promotes continuous improvement and high-quality deliverables. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate communication between team members and stakeholders to ensure alignment on project goals. - Encourage a culture of continuous improvement by promoting Agile best practices and methodologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Agile Program Management. - Strong understanding of Agile frameworks such as Scrum, Kanban, and Lean. - Experience in coaching teams on Agile principles and practices. - Ability to facilitate meetings and discussions effectively. - Proficient in using Agile project management tools such as Jira or Trello. Additional Information: - The candidate should have minimum 7.5 years of experience in Agile Program Management. - This position is based in Chennai. - A 15 years full time education is required.
Posted 12 hours ago
7.5 years
0 Lacs
chennai, tamil nadu, india
On-site
Project Role : Scrum Master Project Role Description : Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics. Must have skills : Agile Program Management Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Scrum Master, you will act as an enabler for the effective functioning of a software development team using Agile methodologies. Your typical day will involve coaching and mentoring the Scrum Team, facilitating various Agile ceremonies, and ensuring that the team remains focused on their tasks. You will work closely with team members to identify and remove any barriers that may hinder progress, while also tracking and reporting on the team's performance through appropriate metrics. Your role is crucial in fostering a collaborative environment that promotes continuous improvement and high-quality deliverables. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate communication between team members and stakeholders to ensure alignment on project goals. - Encourage a culture of continuous improvement by promoting Agile best practices and methodologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Agile Program Management. - Strong understanding of Agile frameworks such as Scrum, Kanban, and Lean. - Experience in coaching teams on Agile principles and practices. - Ability to facilitate meetings and discussions effectively. - Proficient in using Agile project management tools to track progress and metrics. Additional Information: - The candidate should have minimum 7.5 years of experience in Agile Program Management. - This position is based in Chennai. - A 15 years full time education is required.
Posted 12 hours ago
7.5 years
0 Lacs
chennai, tamil nadu, india
On-site
Project Role : Scrum Master Project Role Description : Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics. Must have skills : Agile Program Management Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Scrum Master, you will act as an enabler for the effective functioning of a software development team using Agile methodologies. Your typical day will involve coaching and mentoring the Scrum Team, facilitating various Agile ceremonies, and ensuring that the team remains focused on their tasks. You will work closely with team members to identify and remove any barriers that may hinder progress, while also tracking and reporting on the team's performance through appropriate metrics. Your role is crucial in fostering a collaborative environment that promotes continuous improvement and high-quality deliverables. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate communication between team members and stakeholders to ensure alignment on project goals. - Encourage a culture of continuous improvement by promoting Agile best practices and methodologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Agile Program Management. - Strong understanding of Agile frameworks such as Scrum, Kanban, and Lean. - Experience in coaching teams on Agile principles and practices. - Ability to facilitate meetings and discussions effectively. - Proficient in using Agile project management tools like Jira or Trello. Additional Information: - The candidate should have minimum 9 years of experience in Agile Program Management. - This position is based in Chennai. - A 15 years full time education is required.
Posted 12 hours ago
7.5 years
0 Lacs
chennai, tamil nadu, india
On-site
Project Role : Scrum Master Project Role Description : Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics. Must have skills : Agile Program Management Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Scrum Master, you will act as an enabler for the effective functioning of a software development team using Agile methodologies. Your typical day will involve coaching and mentoring the Scrum Team, facilitating various Agile ceremonies, and ensuring that the team remains focused on their tasks. You will work closely with team members to identify and remove any barriers that may hinder progress, while also tracking and reporting on the team's performance through appropriate metrics. Your role is crucial in fostering a collaborative environment that promotes continuous improvement and high-quality deliverables. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate communication between team members and stakeholders to ensure alignment on project goals. - Encourage a culture of continuous improvement by promoting Agile best practices and methodologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Agile Program Management. - Strong understanding of Agile frameworks such as Scrum, Kanban, and Lean. - Experience in coaching teams on Agile principles and practices. - Ability to facilitate meetings and discussions effectively. - Proficient in using Agile project management tools such as Jira or Trello. Additional Information: - The candidate should have minimum 7.5 years of experience in Agile Program Management. - This position is based in Chennai. - A 15 years full time education is required.
Posted 12 hours ago
0 years
0 Lacs
hyderabad, telangana, india
On-site
Job Title: Marketing Operations Manager 🏢 Organization: Dreamtime Learning Pvt. Ltd. 📍 Location: Hyderabad (near Madhapur Metro Station) – Work from Office 💼 Job Type: Full-time (Monday to Saturday, 10:00 AM – 7:00 PM) 💰 Salary: Up to ₹4.8 LPA 💻 Requirement: Laptop is mandatory Key Performance Indicators (KPIs) Physical School Operations Lead Generation: Number of qualified leads and conversion to enrollments. Local Outreach Campaigns: ROI from ads, fairs, and parent meetups. Event Attendance: Participation rates at offline open houses and tours. Brand Visibility: Growth in inquiries from local campaigns. Franchise Business Marketing Operations Lead Generation: Number of franchise inquiries generated. Campaign ROI: Cost per franchise lead and conversion rate to qualified prospects. Brand Visibility: Growth in franchise-related impressions, mentions, and traffic. Franchisee Marketing Support: Satisfaction scores from franchisees on marketing support. Localized Campaigns: Success of region-specific franchise campaigns. Online School Marketing Operations Lead Generation: Number of inquiries through digital campaigns. Enrollment Conversion: Percentage of leads converted to enrolled students. Campaign ROI: Cost per Lead (CPL) and Cost per Acquisition (CPA). Content Engagement: Performance of blogs, webinars, and resources (CTR, time spent, shares). Community Building: Growth and engagement in online communities/social forums. Retention Metrics: Student retention rates and parent satisfaction ratings. General Marketing Operations Event Success: Attendance & engagement rates for online/offline events. Integrated Campaign Performance: Efficiency of multi-channel campaigns (CTR, CPL, conversions). Brand Awareness: Growth in social mentions, website traffic, and inquiries. Market Research: Competitor analysis, insights, and trend identification. International Expansion: Execution of entry strategies & localization. Collaboration & Influencer Opportunities: Partnerships, influencer campaigns, sponsorship ROI. Tool Utilization: Effective use of CRM, marketing automation, and analytics platforms. 👉 Interested candidates can share their CV with us at talent@dreamtimelearning.com or contact 9966099521.
Posted 12 hours ago
0 years
0 Lacs
india
On-site
Key Responsibilities: Establish structured Service Level Agreements (SLAs) and vendor governance (SIAM framework) for Service Desk and providers Manage and promote development of Service Desk team members Ensure Service Desk operations meet the agreed SLAs and KPIs Implement Service Desk processes and continuous improvement initiatives Monitor customer satisfaction and implement improvement actions Coordinate with other service teams for seamless issue resolution Maintain Service Desk knowledge base and self-service capabilities Analyze Service Desk metrics and trends for operational insights Support major incident management and communication activities Implement tools and technologies to improve Service Desk efficiency Ensure Service Desk alignment with the overall service delivery strategy
Posted 12 hours ago
5.0 years
0 Lacs
delhi, india
On-site
As CPTO, you will lead the end-to-end product and technology strategy of the company. You will own the vision, roadmap, engineering architecture, and execution of our digital learning platforms, ensuring best-in-class performance, scalability, and impact across a massive B2C user base. Key Responsibilities Product & Growth Strategy : Own and define the product vision and roadmap aligned with business and learning outcomes. Deliver product-led growth (PLG) by optimizing user journeys from free to paid. Build and scale high-impact products like mock test platforms, gamified learning experiences, analytics dashboards, and video delivery systems. Drive user engagement, retention, and monetization through continuous experimentation and feedback loops. Technology Leadership Architect and manage a scalable, secure, and high-performance technology stack across mobile and web. Lead adoption of AI/ML for personalization, content recommendation, and learning analytics. Implement best practices in DevOps, cloud infrastructure (AWS/GCP), microservices, data security, and automation. Ensure platform stability, uptime, and regulatory compliance. People & Culture Hire, develop, and manage high-performing engineering, product, data, QA, and design teams. Instill a culture of ownership, innovation, velocity, and experimentation. Set OKRs and lead execution with an agile mindset. Cross-Functional Collaboration Partner closely with the founders, content, sales, and marketing teams to align product with business goals. Collaborate with external tech vendors and key strategic partners. Key Success Metrics DAU/MAU growth & engagement Retention & completion rates Funnel conversion to paid Time-to-market for product releases Platform uptime & system scalability Hiring & team productivity metrics Qualifications & Background Bachelors/Masters degree, preferably in Engineering Engineering background preferred (IITs/NITs/NSIT/BITS Pilani) MBA is a plus, especially from IIM A/B/C or ISB (not mandatory) At least 5 years of experience in Product Management Proven experience scaling B2C digital products (app + web ecosystem) 10+ years overall experience, with recent experience in a CPO, CTO, or CPTO-level leadership role Strong analytical and data-driven mindset Experience working in EdTech, consumer internet, or mobile-first tech products is highly desirable (ref:hirist.tech)
Posted 13 hours ago
4.0 years
0 Lacs
mumbai, maharashtra, india
On-site
About The Role As a Product Marketing Manager, we are looking for a strategic and customer-focused professional to lead the positioning, messaging, and go-to-market strategy for DoubleTick. You will play a pivotal role in translating product capabilities into compelling value propositions, driving product adoption, and enabling sales teams with high-impact content and tools. This role requires a blend of market insight, creative storytelling, and cross-functional collaboration. You will work closely with the product, sales, engineering, and customer success teams to enhance the user journey, reduce friction in adoption, and ensure customers clearly understand and realize the value of DoubleTick. Your contribution will directly influence product growth, customer engagement, and brand visibility. Key Responsibilities Develop and execute go-to-market strategies for new features and product launches. Create clear, compelling messaging and positioning tailored to different customer segments. Collaborate with Product and Engineering to understand features and translate them into customer-centric benefits. Create marketing assets such as landing pages, one-pagers, sales decks, demo scripts, and product videos. Support the Sales and Customer Success teams with enablement tools that improve conversion and engagement. Conduct competitive analysis and market research to guide positioning and content strategy. Track user feedback and adoption metrics to inform messaging and product improvements. Drive awareness and engagement through product-focused email campaigns, webinars, and customer communications. Be the internal voice of the customer, advocating for their needs across teams. Required Skills & Qualifications 4+ years of experience in Product Marketing, preferably in SaaS or B2B tech. Strong writing, communication, and storytelling skills. Ability to translate technical features into clear business value. Analytical mindset with familiarity in tools like Google Analytics, Mixpanel, or similar. Experience collaborating across departments in a fast-paced environment. Basic understanding of CRM tools, WhatsApp Business API, or conversational commerce is a plus. Creative thinker with a hands-on approach to content creation and campaign execution. Why Work With Us? Accelerated Career Growth – Fast-track your way into leadership roles with a clear growth path. Challenging Work Environment – Collaborate with large enterprises and solve complex technology problems. Career Flexibility – Explore transitions into roles like Product Manager and beyond. Supportive Culture – Work with a friendly, approachable team and management that values people. Founder-Led Exposure – Get a front-row seat to the startup journey and work closely with the founding team. Sharpen Customer-Centric Skills – Gain hands-on experience and build strong customer-facing and problem-solving skills. Hands-On Innovation – Be directly involved in AI bot creation, prompt engineering, and cutting-edge customer engagement solutions. About Us Apport Software Solutions Private Limited is a dynamic SaaS-based product company, powering conversational commerce and helping brands build meaningful customer relationships through WhatsApp. With over 7000+ customers in 140+ countries, including MakeMyTrip, GRT Jewellers, Panna Jewellers Exclusive, Admit Card, Amity University, Cutting Edge Salon, Raheja Developers, Sabyasachi, ICRA, RS Brothers, Tupperware, and more — we’re helping brands grow faster using technology that feels personal and powerful. DoubleTick is our flagship product — a mobile-first conversational CRM built on top of the WhatsApp Business API. It empowers businesses with features like broadcasting, analytics, chatbots, commerce tools, and a unified team inbox. Explore more at: https://doubletick.io
Posted 13 hours ago
0 years
0 Lacs
gurugram, haryana, india
On-site
About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for developing and running end-to-end program for managing the security incident life-cycle of all kind of Information Security Incidents including Information Governance & Security , getting routine investigation, forensics & eDiscovery etc. done in association of in-house team and service partners. Role Accountability Oversee the monitoring, identification and resolution of security incidents to detect threats through analysis, investigations and prioritization of incidents based on risk exposure Develop and manage Incident Management program including monitoring, review, triage, assessing impact, diagnostic and data collection, troubleshooting and remediation, interacting with requestors etc. Develop and maintain an incident response management program that includes incident detection, analysis, containment, eradication, recovery and chain of evidence/ forensic artifacts required for additional investigations Lead the implementation and sustenance of security incident response plan and associated playbooks for all security related incidents Oversee SBIC incident response tools and processes, covering proactive planning and prevention, as well as reactive detection and remediation Manage Information Security Incidents including assessment, quantification, investigation and mitigation including liaison with IT teams and other business function Record and classify received Incidents and undertake an immediate effort in order to restore a service/reach resolution stage as quickly as possible Report incidents to the regulator (RBI) as per the mandate Develop and manage metrics and reporting on the effectiveness of the security incident response program which includes reports to leadership Identify trends in security incident response and regulatory requirements for the necessary changes in the program Work with multiple internal and external stakeholders to drive triage, analysis, containment, and eradication of the incidents and provide leadership in high risk incidents Participate in various internal and external audits in context of security incident response program Drive continuous improvements in people, process, and technology as it relates to the efficiency and effectiveness of the security incident response program Define Policy and process for Security Incident Management including defining roles and responsibilities Define Cyber Crisis management plan and conduct Cyber Crisis management drills at regular intervals involving IT and business stakeholders Monitor, respond, and report compliance to SLA's and managing security incidents related to IT systems covered under security programs like SIEM, DLP, Anti-Phishing Brand and Dark-Web Monitoring. Assess Security Incidents and lay down strategies to reduce the likelihood of future occurrences Ensure process documentation and compliance adherence Measures of Success Incident Management Program as per approved policy and regulatory requirements Timely and accurate reporting of Incidents to regulator (RBI) Logging, responding and closure of Incidents as per agreed SLA No adverse observation in Internal/external audits No of improvement opportunities identified in Security Incident Management processes/procedures Increase in maturity of Security Incident Management operating model Effective root cause analysis and remediation for identified security incidents Timely and accurate publication of MIS / Business dashboards Publication of Incident report as per the prescribed format within the agreed timeframe Process Adherence as per MOU Technical Skills / Experience / Certifications In-depth knowledge of security concepts such as cyber attacks, threat vectors, best practices, risk and incident management etc. Information security experience, with a very strong technical background and significant security Incident response experience Understanding of Security Terminology i.e. Network Security, Vulnerability, Anti-Virus, Virus/Trojans/Spam/Attack Pattern Understanding of configuration and security controls of various information technology and security infrastructure components deployed on prem and cloud Experience in handling various types of incidents like phishing, denial of service, malware, and unauthorized access etc. Understanding of Security Information and Event Management (SIEM), Data Loss Prevention (DLP) and security incident response workflow management technologies. Understanding of related BFSI regulations and its relevance to security incident management Experience with and confidence to develop and socialize security operations playbooks across infrastructure and applications teams in IT Strong understanding of security incident management lifecycle including CERT/SIRT and/or MITRE attack framework At least one Industry-standard certifications such as CEH, CHFI, GIAC etc. Competencies critical to the role Stakeholder Management Analytical ability Process Orientation Teamwork and Collaboration Problem Solving Qualification Bachelor degree / B.tech in Computer Science / IT or any other relevant discipline Preferred Industry BFSI / NBFC /E-commerce/IT & ITES / Telecom
Posted 13 hours ago
1.0 - 3.0 years
1 - 2 Lacs
chennai, tamil nadu, india
On-site
Skills: Communication Skills, Customer Service, Lead Generation, Outbound Calling, Sales Pitching, Target Achievement, Telemarketing, Role- Telecaller / Telesales Experience - 1 to 3 Years Location- Madhavaram ,Chennai Call : HR - ABBAS - 6382220612 Job Summary We're seeking a highly motivated and results-driven Tele Sales Representative to drive sales growth and revenue for our company. The successful candidate will be responsible for contacting potential customers, presenting our products or services, and closing sales deals over the phone. Key Responsibilities Prospecting and Lead Generation: Identify and contact potential customers through phone calls, emails, and other channels Qualify leads and determine customer needs and interests Sales Presentations: Deliver persuasive sales presentations to potential customers Effectively communicate the features, benefits, and value of our products or services Closing Sales Deals: Negotiate and close sales deals with customers Meet or exceed sales targets and performance metrics Customer Relationship Management: Build and maintain relationships with customers and prospects Ensure customer satisfaction and resolve any issues or concerns Requirements Experience: Previous experience in telesales or a related field Proven track record of sales success and meeting targets Skills: Excellent communication, interpersonal, and negotiation skills Strong persuasion and closing skills Ability to work in a fast-paced environment and meet deadlines Technical Skills: Proficiency in CRM software and other sales tools Familiarity with sales metrics and performance tracking What We Offer Competitive salary and commission structure Opportunities for career growth and development Collaborative and dynamic work environment Recognition and rewards for outstanding performance If you're a motivated and results-driven sales professional looking for a new challenge, please apply for this exciting opportunity. Website-https://www.ababilhealthcare.com/
Posted 13 hours ago
4.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Description Job Description Are you excited about expanding Fire TV with major brands to deliver an integrated and seamless Fire TV experience on any of their Smart TVs? Do you enjoy working with partners to create products that consumers would love? If you do, then come join our team. Our vision is that customers will be able to access content and enjoy the Fire TV experience whenever and wherever they want. We are looking for a highly motivated, customer centric Quality Assurance Engineer (QAE) with a deep experience in testing methodologies and automation, who is enthusiastic about the new technology offered to consumers. You should seize this opportunity if you have a passion for customer needs, a deep understanding of web applications and mobile apps and proven automation experience.They should also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests and driving the software development process towards quality-centric methodologies. Key job responsibilities Quality Assurance Engineers at Amazon test applications and products at the user level and code level, both manually and with automated tools. Our QAEs are not pure black box testers, they are able to understand software internals, debug problems using log files, and write automated tests with Scripting tools and/or user-level automated tools. QAEs at Amazon are excellent individual contributors capable of taking up tasks from start to completion with minimal help. QAEs would be responsible for understanding the domain and the product in detail and coming up with the test strategy/planning, coming up with the test cases, driving the test case sign-off processes with the stakeholders, contributing to code level tests, test execution and reporting. About The Team Amazon FireTV products are revolutionary consumer devices that have become the #1 best-selling Amazon products. They are among the most innovative and fastest growing businesses at both Amazon and the entire consumer electronics industry. We are looking for talented software engineers to join our team in building application software. This is an enormous opportunity to lead the design, architecture, and implementation of products used every day by people you know. Basic Qualifications 4+ years of quality assurance engineering experience Experience in manual testing Experience in automation testing Experience scripting or coding Experience as QA lead on medium to large sized projects Preferred Qualifications Experience with at least one automated test framework like Selenium or Appium Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 12 SEZ Job ID: A3062022 Job Details Role Level: Mid-Level Work Type: Full-Time Country: India City: Chennai ,Tamil Nadu Company Website: https://www.aboutamazon.com/ Job Function: Engineering Company Industry/ Sector: Software Development What We Offer About The Company Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand. Report Similar Jobs Area Manager Fullfillment Centre Operations Amazon Logistics Coordinator UAE Direct Imports Amazon Project Manager - Lead Sprinklr Senior Account Executive FSI UAE And Oman OpenText Manager System Engineering Talentmate Software Dev Manager III Grocery Talentmate Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
Posted 13 hours ago
7.0 years
0 Lacs
pune, maharashtra, india
On-site
We are searching for a Technical Scrum Master who thrives in SaaS environments, especially in QMS and DMS domains. Responsibilities If you're a natural leader with expertise in healthcare compliance, exceptional facilitation skills, and a knack for optimizing workflows, this role is for Responsibilities : Scrum Facilitation : Lead agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring effective communication and collaboration among team members. Sprint Management : Oversee sprint execution, ensuring tasks are prioritized, assigned, and completed on time while maintaining quality. Team Coaching : Mentor team members on agile best practices, fostering a culture of accountability, continuous improvement, and delivery excellence. Product Backlog Management : Collaborate with the Product Owner to refine and prioritize the product backlog, ensuring alignment with business goals and technical feasibility. Impediment Removal : Proactively identify and resolve roadblocks to maintain team productivity and project timelines. Process Improvement : Analyze team performance metrics and implement strategies to enhance workflow efficiency and delivery speed. Cross-Functional Collaboration : Facilitate communication between development, QA, and other teams to ensure cohesive project execution. Technical Guidance : Leverage experience with SaaS platforms, especially QMS (Quality Management Systems) and DMS (Document Management Systems), to guide technical discussions and decisions. Healthcare Compliance Awareness : Ensure that all processes and deliverables adhere to healthcare industry standards and regulations, maintaining compliance and data security. Stakeholder Communication : Act as a liaison between technical teams and stakeholders, providing regular updates on progress, risks, and delivery status. Risk Management : Identify potential risks early and develop mitigation strategies to ensure smooth project execution. Team Onboarding : Support the onboarding process for new team members, ensuring they are well-acquainted with agile practices, tools, and team dynamics. Adaptability Across Projects : Flexibly transition between projects and products as business needs evolve, ensuring seamless support and leadership for various : 7+ years of experience as a Scrum Master in SaaS environments, with hands-on experience in QMS and DMS (essential). Proven experience in healthcare-related projects, ensuring compliance with industry regulations like HIPAA or ISO standards : Training in advanced agile practices, DevOps methodologies, or CI/CD workflows (preferable). Ongoing professional development in healthcare compliance and data security Knowledge and Skills : Strong understanding of SaaS platforms, QMS, DMS, and healthcare regulations. Exceptional facilitation, problem-solving, and team-building skills. Proficiency in agile tools and a solid grasp of technical concepts to support team Competencies : Strong leadership and interpersonal skills to motivate and guide cross-functional teams. Effective communication skills to liaise with technical and non-technical stakeholders. Adaptability to manage multiple projects and changing priorities. Commitment to fostering a culture of continuous learning and improvement (ref:hirist.tech)
Posted 13 hours ago
10.0 years
0 Lacs
pune, maharashtra, india
On-site
hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Chase Travel, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job Responsibilities Define and execute the product vision and strategy for the entire Application Platform portfolio Partner with engineers and peers within Chase Travel to align initiatives with overall business objectives Build and maintain relationships with key technology stakeholders Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives Establish metrics and KPIs to measure developer satisfaction, adoption, and business impact Oversee the entire product lifecycle from ideation to launch Required Qualifications, Capabilities, And Skills As a senior software contributor, technical product owner, or software architect, possess 10+ years of experience or equivalent expertise. Extensive knowledge of the product development life cycle, technical design, and data analytics Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Advanced experience with APIs, SDKs, CLIs, and developer ecosystems Experience driving change within organizations and managing stakeholders across multiple functions Expertise in executive stakeholder management Preferred Qualifications, Capabilities, And Skills Background in software engineering or technical architecture Active participation or familiarity with modern developer environments Active participation in open source software communities Architectural knowledge of complex distributed systems, including eventually consistent, and event-sourcing Knowledge or experience of secure PCI environments Knowledge or experience of UI component libraries and frameworks. Expansive knowledge of data patterns, stores, queues, and streaming systems Experience in any of the following languages & frameworks; .NET, Java, Spring, JavaScript, Typescript, Angular, React About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
Posted 13 hours ago
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