Embark on a transformative journey as a Product and Proposition Manager at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. The Product and Proposition Manager is responsible for supporting and shaping the management and development of existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys. The role holder will contribute to the development of the product strategy, support in driving change through Barclays execution teams, give their input into key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls. To be a successful product and proposition Manger you should have experience with: Excellent analytical skills. Sound understanding of risks and controls associated with product management. Excellent interpersonal skill. Good Understanding of MI & automation. Some Other Highly Valued Skills May Include Good Communication skills Experience in co-ordination of governance forums and pack production Strong customer focus and drive to the right thing for customers and the bank Be able to work to deadlines and adhere to business SLA's You may be assessed on essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The job location is Pune. Purpose of the role To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls. Accountabilities Development of customer level strategies & solutions that are tailored to customers’ needs. Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys. Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities. Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey. Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product. Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch. Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively. Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance against set goals. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Show more Show less

Envint is a young and fast-growing sustainability & ESG services firm, founded with the purpose of shaping a more liveable planet for the coming generations. Envint helps businesses progress on their sustainability goals with offerings across multiple service lines, sectors, and themes. We are currently working with a diverse set of clients in India and overseas, on sustainability integration, responsible investment, and climate action. About the Role: We are looking for a dynamic and enthusiastic HR intern to join our team in Mumbai. This is a full-time, paid internship opportunity ideal for recent graduates or final-year students who are passionate about Human Resources and looking to gain hands-on experience in a professional setting. Selected Intern's Day-to-day Responsibilities Include Assist in end-to-end recruitment processes, including sourcing, screening, and scheduling interviews Support HR operations such as documentation, onboarding, and maintaining employee records Help coordinate employee engagement initiatives and internal communications Assist in tracking HR metrics and preparing reports Work closely with the HR team on day-to-day administrative tasks About Company: Envint is a sustainability, climate change & ESG services firm, founded with the purpose of shaping a more liveable planet for the coming generations. Our mission is to drive sustainability into mainstream thought and action, with the belief that green makes sense beyond conscience. Envint helps businesses progress on their sustainability goals. Our services are organized across corporate sustainability, responsible investment, research & analytics. We are currently working with a diverse set of clients in India, Europe, and North America across all the above domains. Show more Show less

We are looking for a dynamic and data-driven Consultant – Supply Chain Finance (SCF) to drive research, analysis, and strategic planning for our SCF vertical. You will collaborate with leadership across product, credit, and strategy functions to help build scalable, innovative SCF offerings for MSMEs. Selected Intern’s Day-to-day Responsibilities Include Conduct primary research on market trends, industry benchmarking, and emerging models in Supply Chain Finance Assist in preparing strategy decks, competitive landscaping, and investor presentations Work closely with the SCF and Strategy teams to generate actionable insights for go-to-market and pricing models Assist in reporting key metrics, dashboards, and ad hoc data requests Document research findings and prepare concise briefing notes for internal stakeholders About Company: FlexiLoans is a technology-based digital financing platform that started with an endeavor to solve the problems that small businesses face in accessing quick, flexible, and adequate funds for growing their businesses. Our vision is to give financial access at a click. We are a pioneer in ecosystem-based digital lending for small businesses in India. To date, we have disbursed over 45,000 loans worth over Rs. 1600 crores to small-sized businesses across 1,600+ cities without having a single branch. We are the leaders in using technology and risk models that focus on alternate/surrogate methods for scoring customers. Show more Show less

(Life Insurance Domain) Designation: Director level (Hybrid – Kolkata, India) Overview Join Cognizant as an inspiring leader within the global program management community. This key role is responsible and accountable for Program Management activities associated with large-scale, complex, multi-service (Application Development and Maintenance, Infrastructure, Business Process, and Digital) programs. Successful candidates will not only manage delivery objectives but will also have responsibility for customer satisfaction and the client relationships required for successful program delivery. Key Responsibilities Establishes, executes, and oversees program governance (i.e., stakeholder management, communication ceremonies, benefits management, change management, scope management). Establishes, executes, and oversees delivery estimation and planning (team resource and timeline) across Cognizant organization (pursuit through sprints/PIs) Ensures tracking/measurement and progress against established measures and metrics (e.g., bid vs did, SLA, and any other operational or contractual measures) Provides insights on improvements while ensuring adherence to operational best practices Drives optimal business value though scope management, change management, and communication ceremonies. Supports pursuits (and/or runs them as programs) as required Collaborate with Commercial/Account Team to grow the business by identifying and defining business value opportunities for the client Establishes and builds relationships with client and other stakeholders for the program Leads team by supporting and driving career growth, personal/team development, well-being, diversity, and inclusion Leads and personally contributes to the continuous improvement of the program management community (i.e., best practices, networking, standards, training, tools) Owns the "activation" (or instantiation) for the MSA and SOW by knowing and monitoring compliance and adherence to these terms and their intent Required Qualifications 15+ years in strategy, operations, process consulting, stakeholder management, project/ program delivery within legacy modernization or digital transformations Project/Program training and certifications (PMI/SAFe 5.0/Prince II) Experience in delivering at least 3 or more complex programs involving teams across multiple geographies; team size 140+ In-depth knowledge of Life and Annuities Insurance with a thorough understanding of industry standards and regulations Experience in senior stakeholder management, communication, and relationship Experience being part of deal solutioning and identifying relevant risks Can present solutions from the Program Management standpoint Experience in managing client stakeholders across IT, VMO, and business Adept with multicultural; multi-geo working teams and stakeholders, including CXO Experience in contract management Program delivery experience involving 3 or more service lines Experience in delivering Transformational commitment, productivity goals, offshoring commitment Experience in delivering domain capability services or niche technology capabilities or new technologies to the market Show a strong understanding of industry standards and best practices in portfolio and project management. Experience in leading/managing structured deals, takeover/acquisition, or divesture programs Required Education: MBA or Master’s degree strongly preferred; Bachelor’s degree required Show more Show less

Location: Noida, Uttar Pradesh, India Posted Date: 06/18/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Predictable and consistent attendance is an essential function of this position. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less

Contribute to the development and enhancement of our flagship software. As an intern, you will work on full-stack features, AI agent workflows, and real-time systems while collaborating closely with experienced engineers and keeping proprietary details confidential. Selected Intern's Day-to-day Responsibilities Include Collaborate with full-stack developers to implement features in a React/Next.js frontend and Node.js backend. Develop and maintain AI agent workflows and vectorization pipelines for B2B client data, leveraging embedding frameworks (e.g., FAISS, Pinecone). Deploy and optimize MCP server configurations to support scalable, low‑latency AI interactions and continuous learning loops. Implement robust cybersecurity measures, secure authentication, and login capabilities using OAuth2/JWT. Build backend services for internal insight generation and data analytics, integrating metrics collection and visualization. Integrate real‑time audio transcription with Whisper AI and video avatar SDKs in a secure, privacy‑aware manner. Contribute to reusable, industry‑agnostic agent templates and fine‑tune agents based on user feedback. Join us to pioneer the next evolution in AI-driven collaboration. About Company: At NextCrest, we don't just create ads – we create impact. As a leading ad agency, we specialize in premium placements that ensure brands stand out at the right place, at the right time, with data-driven advertising that delivers real results. We position brands at the forefront of the consumer journey, using an optimized, performance-driven approach for maximum engagement and conversions. As an exclusive Zepto partner, we unlock high-intent consumer moments to capture and convert customers, turning attention into action. We help brands scale and maximize advertising ROI. If you're passionate about marketing and digital strategy, explore exciting internship opportunities with us and be part of the future of advertising. Join us and create impact! Show more Show less

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for managing the collection portfolio (One or Multiple Dues Stages) performance through a team of Vendor Managers, Team Leaders & Tele calling Agents. Role Accountability Formulate strategies for low performing segments/markets and implement the same with vendor sites Guide vendors to design a competitive incentive plan to ensure performance improvement Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region/Channel level in order to identify gaps/issues/red flags and design solutions to fix root causes and highlight the same to relevant teams Share initial advisory with Strategy team on quality of overall portfolio or a particular segment thereof Liason with Strategy and Dialer teams to design appropriate call-service campaigns to cater to the changing needs in the portfolio with a view to ensure overall improvement in the portfolio-performances Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and Arbitration in order to extract on identified accounts and attend all camps as required Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning and portfolio balancing amongst various channel partners Review all vendor productivity metrics to ensure accuracy in vendor payouts Ensure adherence to BCP guidelines and DR drill schedules across all channel partner sites Ensure necessary training /certifications for tele calling staff in line with compliance requirements Ensure adherence to cost targets in tele collections operations Stay abreast of any sudden actions (taken by regulator/Govt/any entity) which may have impact on portfolio performance and update concerned stakeholders in a timely manner Scan the market for industry best practices and analyze internal processes to identify and recommend enhancement opportunities Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Ensure necessary training /certifications for tele calling staff in line with compliance requirements Measures of Success Flow rates as per MOU (into X to 150) Money collected Settlement Loss FTE/NFTE productivity PLI Penetration Tele Retention Rate FTE/NFTE training coverage Budget adherence in tele calling operations Customer complaints volume Cost reduction as per MOU Vendor SLA Adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Analytical Ability Process Orientation Market Awareness Problem Solving Skills Qualification Post-Graduate / Graduate Degree in any discipline Preferred Industry FSI Show more Show less

Job Title : Digital Marketing Manager Company : 7xgrowth (A Unit of Shivaay) Location : Zirakpur,Punjab Shift : Night Shift (10 PM - 7 AM) Working Days : Sunday to Friday (Saturday Off) Job Description: The Shivaay Group is seeking a skilled and results-oriented Digital Marketing Manager to spearhead and optimize our online advertising efforts. The ideal candidate will have a deep understanding of Facebook Ads and Google Ads, with a proven track record of driving strong ROI through data-driven strategies. Key Responsibilities: Develop, execute, and continuously optimize Facebook Ads & Google Ads campaigns to maximize performance. Monitor, analyze, and adjust campaigns to improve ad performance, ensuring maximum ROI. Conduct keyword research, audience segmentation, and targeting for effective ad strategies. Manage budgets effectively and analyze key performance metrics. Stay up-to-date with the latest trends, tools, and best practices in digital marketing to ensure campaigns remain competitive. Requirements: Proven experience in managing and optimizing Facebook & Google Ads campaigns. Strong analytical skills with the ability to interpret campaign data and improve performance. Self-motivated and capable of working independently during night shifts. Previous experience in a similar digital marketing role is a plus. Ability to thrive in a fast-paced environment and meet deadlines. If you are passionate about digital marketing and ready to make an impact, apply now to join 7xgrowth! Job Type : Full-time, Permanent Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Paid sick time Paid time off Schedule: Night shift Application Question(s): Apply only if you are willing to work from the office during night shifts in Zirakpur. Type "yes" if you accept. Experience: total work: 3 years (Required) Work Location: In person

Position Overview Job Title- QA & Testing - Senior Technology Analyst, AVP Location- Pune, India Role Description: DWS QA team is responsible for the testing of all applications owned by DWS IT and provides expertise of testing to the projects and application owners. The Test function supports the individual teams with expertise around various tools and frameworks in order to keep the manual effort behind the testing at a minimum. The QA & Testing - Senior Technology Analyst will participate in the hands-on test creation, manual and automated execution, analysis and reporting of functional and non-functional testing activities. Will work on tasks identified in the testing strategy and plan. Will be responsible for the accurate recording of defects and the collation of metrics and KPI information for reporting purposes. The QA & Testing - Senior Technology Analyst will work alongside various project stakeholders to ensure that specific streams of work are progressing, provide guidance by example and act as an escalation point for the QA & Testers and Analysts. The successful candidate is expected to have at least 12-15 years’ experience in IT projects, preferably with Asset Management Business Applications and Processes. What we’ll offer you: As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities: You will drive the ‘hands on’ execution of the test strategy and plan, including the test preparation, execution, analysis and reporting activities. You will be responsible for the accurate recording of defects and the collation of metrics and KPI information for reporting purposes. You will provide product/business expertise to drive and support the testing approach You will support to develop and implement technical solutions for the testing process, like test automation, performance testing or test data provisioning You will identify the tasks and resources needed to ensure that their specific portion of the testing process meets software quality requirements prior to release into a live environment. You will review and implement test process improvement regularly Alternately the QA Tester will demonstrate specialist Business Testing knowledge or exceptional business/functional expertise. The QA & Testing - Senior Technology Analyst will work alongside various project stakeholders to ensure that specific streams of work are progressing, provide guidance by example and act as an escalation point for the QA & Testers and Analysts. Your skills and experience: Must be a professional Graduate with at least 12-15 years’ experience in IT projects, and of that minimum 3 years with Asset Management Business Applications and Processes testing Should gave Strong hands-on experience with manual and automation testing methodologies and Software Testing life cycle including experience in IT Quality Assurance processes. Able to write Test Cases for End-to-End Asset Management business process flows involving integration of different Applications Candidate Should have hands-on experience on tools like JIRA and HP-ALM and should understand automation frameworks like Jenkins and TeamCity Strong knowledge in Asset Management domain and good experience in industry leading applications like BRS-Aladdin and SimCorp Dimension is preferred. Experience in i-Croci application will be an added advantage. A Very Good communication skills in English language Willingness to Learn new technologies and flexible to get cross trained whenever required. How we’ll support you: Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

Key Responsibilities Email Marketing: Plan, create, and manage engaging email campaigns to nurture leads and drive conversions. Campaign Marketing: Assist in the execution of digital campaigns across various platforms, ensuring alignment with marketing goals. Content Creation: Develop clear and compelling content for emailers, social media, and ad creatives. Analytics & Reporting (Preferred): Track campaign metrics and suggest actionable improvements. About Company: Internship Studio is a platform designed to help students build their profiles by offering the right exposure to develop essential skills in their respective domains. By logging in, students can immerse themselves in both the technical and organizational aspects of the industry. Internship Studio provides local industry exposure, allowing students to work and learn from professionals, applying the skills they gain toward creating a learning-based ecosystem. To further this mission, Internship Studio strives to: encourage students to work on projects and learn from professionals, infuse a spirit of learning through top-tier mentorship, and bridge the gap between theoretical knowledge and practical experience by providing both training and internship opportunities. Show more Show less

Position Overview In Scope of Position based Promotions (INTERNAL only) Job Title: Vendor Management Specialist Location: Pune, India Role Description DB Vendor Management (VM) are responsible for maintaining a bank wide end to end VM framework. The Infrastructure Vendor Management Office (iVMO) is responsible for implementing key elements of the framework, therefore ensuring the most efficient and effective execution of any sourcing event in full compliance with the groups policies and standards. The iVMO partners with the business functions to maintain a full understanding of business priorities and requirements to lead to the best sourcing outcomes across the Bank. The iVMO manages the divisional contract and Vendor legal governance and contributes to the required group wide transparency on our key vendor partners to drive informed management decisions. The iVMO Divisional Vendor Risk Manager is responsible and acts as the interface between the IT division, iVMO Vendor Management, divisional control officer, global procurement and 2LoD risk type controllers to ensure the most efficient and effective way of delivering intra-group outsourcing profile risk transparency and driving of divisional residual risks mitigation. The iVMO divisional Intra Group Risk manager is also responsible for ensuring business function adherence to bank wide policies and processes. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Implement divisional intra group sourcing governance framework and process across Infra divisions. Ensure appropriate intra group sourcing agreements are set up, updated and governed and the appropriate risk assessment processes are completed. Maintains strong network and partnerships within the respective Infra division, Global Procurement, Divisional Control Officers and 2LoD risk Type Controllers Drive implementation of remediation projects in support of regulatory/DB policy adoption into business divisions Partner with iVMO Vendor Management function to establish intra group risk profiles and measurements to Key Risk Indicators Your Skills And Experience Significant IT Domain and business management experience Solid understanding of policies and regulatory requirements on outsourcing based on industry standards Relationship building and stakeholder management skill set Experience in change execution Experienced of RFP/RFI process is valued Business case and benefits management Ability to diagnose improvement areas across processes, tools and systems Fully conversant with Vendor Service Delivery metrics (SLA/KPIs/KRIs) How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

Position Overview Job Title: SQL Developer Location: Pune, India Corporate Title: AS Role Description This role is specifically within the Legal CIO sub-domain for the DExTR programme. The DExTR is an Enterprise Contract Management system to support the legal department in negotiating, drafting, managing and storing their body of contracts. The project objective is to Streamline the creation and amendments of legal documents and Automate contract generation, enrich metadata and enforce data quality through simple Document Assembly technology and Integrate negotiation workflow, document assembly and document automation with standard desktop applications (MS Word, MS Outlook) to enhance the user experience, and streamline user adoption of the application. Deutsche Bank is a client-centric global universal bank. One that is leading change and innovation in the industry – championing integrity, sustainable performance and innovation with our clients, and redefining our culture and relationships with each other. The CIO Chief Administrative Office (CAO) function brings together the IT services for the Group CAO functions, Human Resources, Legal, and Corporate Communications & CSR. Legal is the Principal Manager of legal risk of the Deutsche Bank Group and guardian of Deutsche Bank Group’s culture, integrity and reputation. DB’s Legal Department is fully independent from the Business Divisions and has a direct reporting line into the Management Board and not into any Business Division. The Legal CIO department has a broad change portfolio, that is in some cases regulatory driven and therefore visible to Board Level. The Legal department has been undergoing significant business and technology transformation in recent years, covering critical aspects of the departments; Risk Advisory, Litigation, and COO. A range of technology change initiatives are now running, that cover critical topics; Legal Document Management, Reference Data Distribution, Enterprise Legal Management, Spend Analytics, Global Governance, and Contract Management. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Design, Develop and optimize complex SQL queries, procedures and views for data extraction and transformation. Develop and maintain dashboards and reports to track key performance metrics using advanced analytical tools like Tableau and SAP BO and generate actionable insights. Collaborate with business analysts and stakeholders to understand reporting requirements and translate them into technical solutions. Build and manage Query pipelines and ETL processes as needed for Tableau and SAP BO data sources. Perform Data Validation and quality assurance on SQL Outputs and Visualizations. Troubleshoot and resolve issues related to data inconsistencies, data quality or performance. Support ad-hoc reporting requests and provide documentation to end users. Your Skills And Experience Strong analytical, problem-solving and communication skills. Extensive experience in SQL development, relational databases (Oracle) and data distribution techniques. Strong understanding of data modelling, normalization and query performance tuning. Hands-on experience in creating data visualization and reports in Tableau and SAP BO. Knowledge on Cloud technologies preferably GCP. Good Knowledge on Java Programming is a plus. Working with Agile methodologies such as Scrum and Kanban. Working experience on version controlling tools like GIT, VCS and cloud Code repository like GitHub/Bitbucket. How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

We are seeking a creative and analytical Content Brand Strategist to join our marketing team. In this role, you will be responsible for developing and executing content strategies that elevate our brand, engage our target audience, and drive business growth. You will collaborate closely with marketing, design, and product teams to ensure brand consistency and impactful storytelling across all channels. Key Responsibilities Develop and implement comprehensive content strategies aligned with brand goals and business objectives. Conduct market research and audience analysis to identify content opportunities and trends. Create and manage editorial calendars, ensuring timely delivery of high-quality content. Create and implement content strategies aligned with overall business goals, focusing on video content, web content, case studies, ebooks, and marketing collateral. Collaborate with writers, designers, and other stakeholders to produce engaging content for web, social media, email, and other platforms. Ensure brand voice, tone, and messaging are consistent across all content. Analyze content performance metrics and adjust strategies to optimize reach and engagement. Stay up-to-date with industry trends, competitor activities, and emerging platforms. Guide and mentor content creators to maintain brand standards and best practices. Develop video content strategies that align with brand objectives and resonate with target audiences. This includes concept development, scripting guidance, and performance analysis. Track and analyze the performance of content initiatives, providing regular reports and recommendations for optimization. Qualifications Bachelor’s degree in Marketing, Communications, Journalism, or a related field. 6-7 years of experience in content strategy, brand management, or a similar role, preferably within the tech industry. Proven track record of developing and executing successful content strategies that drive brand awareness and customer engagement. Excellent written and verbal communication skills, with the ability to translate complex technical concepts into clear and engaging content. Proficiency with content management systems (CMS), analytics tools, and social media platforms. Strong understanding of SEO principles and digital marketing best practices. Creative thinker with strong project management and organizational skills. Ability to thrive in a fast-paced, collaborative environment. About Us TechAhead is a global digital transformation company with a strong presence in the USA and India. We specialize in AI-first product design thinking and bespoke development solutions. With over 15 years of proven expertise, we have partnered with Fortune 500 companies and leading global brands to drive digital innovation and deliver excellence. At TechAhead , we are committed to continuous learning, growth and crafting tailored solutions that meet the unique needs of our clients. Join us to shape the future of digital innovation worldwide and drive impactful results with cutting-edge AI tools and strategies! Show more Show less

Key Responsibilities Plan and run Meta and Google Ads campaigns Strategize and schedule engaging social media content Execute on-page and off-page SEO activities Track performance metrics like CTR, CPC, ROAS, and keyword rankings Collaborate with the design and content team for digital campaigns Requirements 1–3 years of hands-on digital marketing experience Proficiency in Meta Ads, Google Analytics, SEMrush, and Search Console Strong copywriting, analytical, and execution skills Ability to multitask, meet deadlines, and deliver performance About Company: At Value4media, we specialize in crafting dynamic marketing strategies that elevate your brand presence. With expertise spanning across social media, influencer marketing, content creation, and business consultancy, we tailor solutions that deliver measurable results. Whether you’re looking to build a strong digital footprint, engage influencers, or refine your business strategy, we are your trusted partner in growth. Show more Show less

Selected Intern's Day-to-day Responsibilities Include Data preparation and management: Collect, clean, and organize datasets from multiple sources Maintain data accuracy and integrity throughout the analysis process Analysis and insights: Perform exploratory data analysis to uncover trends and actionable insights Develop visualizations and dashboards to communicate findings effectively Collaboration and support: Work with cross-functional teams to address data-related business challenges Support the team in designing data models and predictive tools where necessary Reporting: Create regular and ad-hoc reports to track key performance metrics (KPIs) Present insights and recommendations to stakeholders clearly and concisely About Company: We are at the forefront of the new media revolution, offering the most exciting opportunities in popular culture to a diverse range of clients. We're the ultimate plug for creative artists, global brands, and entertainment leaders who want to tap into what's next. From cinema and OTT to music, sports, and digital, we have unmatched access to India's most influential talent. As the curators of Cool, we're not just part of the culture, we create it. We're here to set trends, break barriers, reshape the media landscape, and pioneer fresh ideas that drive India's evolving entertainment experience. Show more Show less

Job Description Summary Job Description Summary This position will be responsible for managing all aspects of sales strategy and execution within the assigned accounts in order to achieve budgeted sales targets by developing key customer relationships and working closely with cross-functional teams such as marketing, product management, supply chain, and technical support to ensure we are meeting our customers’ needs and exceeding their expectations. Responsibilities Deliver annual revenue targets by meeting monthly & quarterly budgets : develop and implement the annual business plan including strategic objectives, tactical actions, and financial goals/targets for assigned territory. SFDC Funnel Management : Identify new opportunities through continuous dialogue with key decision makers within the target accounts. Ensure appropriate follow up on these opportunities with timely and accurate information and effective use of CRM system. Add new customers and new projects from existing accounts Maintain regular contact with assigned accounts ensuring strong relationship exists between BD and all levels of administration. This includes understanding organizational structure, dynamics, and identifying key influencers and decision makers. Provide guidance to cross functional groups to help them understand customer requirements, expectations, and feedback. Communicate status updates and changes within the account. Build strong internal relationships across various functions such as Marketing, Supply Chain, Finance, Technical Support etc., to effectively coordinate activities, share knowledge and ensure consistent messaging. Participate in monthly Operations planning ,ncluding forecasts, pipeline review , Market insights, competitive landscape, pricing strategies, promotional effectiveness, and other relevant metrics. Qualifications Education: Master’s degree Experience: Minimum of 12 years’ experience in sales or related field. Mandatory Experience : In Pharma or API or medical device industry Competencies: Excellent verbal and written communication skills. Strong negotiation skills. Proven ability to build and maintain high level relationships internally and externally. Demonstrated success in leading cross functional teams. Ability to manage multiple priorities simultaneously. Must possess strong analytical and problem solving skills with attention to detail. High level of integrity, ethics, and honesty. Demonstrates passion and commitment towards work and personal growth. Self-motivated and self driven. Ability to travel extensively both domestically and internationally. Travel Requirements: > 50% Required Skills Optional Skills Primary Work Location IND Mumbai - CHub Town Solaris Additional Locations Work Shift Show more Show less

Description Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company. Within SPS, Global Process Management (GPM) strives to make Amazon the best way for Partners to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. GPM focuses on both preventing Selling Partner (Seller, Vendor and Brand Registry) contacts based on knowledge obtained during our support interactions, and for handling those contacts with quality and efficiency. Key job responsibilities Key job responsibilities Interfacing between Amazon business teams and Selling Support Operations to facilitate changes. Collaborating with operational, training, product, and software development teams to identify, define and specify solutions that create the conditions for Selling Partner and Associate success and satisfaction. Establish collaborative relationships with business teams to build roadmaps that will identify and reduce contacts (both incoming and productivity efforts) and reduce effort and/or improve SP experience. Problem-solving, strategic to real-time, requiring extensive use of data collection and analysis, and preparing and executing regular program updates to senior management. Being a visible and vocal role model across the wider business for Amazon’s customer-centric culture, championing Selling Partner needs and using data and technology to anticipate and exceed them. Basic Qualifications 3+ years of program or project management experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience using data and metrics to determine and drive improvements Experience working cross functionally with tech and non-tech teams Basic Qualifications 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 20 SEZ Job ID: A3011829 Show more Show less

Description As a Business Analyst of the Seller Partner Identity Verification team, you will be responsible for driving actionable inputs that helps the team ensure assessing risk, keeping bad actors from impacting our customers, and ensuring Amazon is compliant with regulations. The ideal analyst should have proven experience in business analysis and product development; should be able to work across teams and should be able to lead leadership reviews. Our ideal candidate is a self-starter, comfortable working through ambiguity, conceptualizing and leading complex initiatives from end to end, and has an entrepreneurial spirit. In addition to collaborating with many stakeholders internally and externally, this role requires working through ambiguity, demonstrating good judgment and adaptability to thrive in a fast-paced, dynamic environment. Key job responsibilities Support and maintain data related requirements for the team ensuring high data accuracy and reliability. Partner with investigations teams to analyze complex seller account relationships and patterns. Drive data-informed decisions through detailed analysis and reporting. Develop and optimize processes for detecting related seller accounts at scale. Provide critical insights through ad-hoc analysis to support business leaders and stakeholders. Monitor and evaluate the effectiveness of existing detection mechanisms. Create actionable recommendations based on data analysis findings. Build dashboards, visualizations and reports to track weekly, monthly and quarterly goals metrics. A day in the life Use a deep understanding of data sources to solve specific business problems. Design, build, and automate SQL reporting and dashboards, to scale and support evolving business needs. Work closely with teams to gather data and metric requirements, then drive analytics projects to address complex challenges. This includes the trends with the Operational metrics, maintaining reports for weekly, monthly and quarterly reviews. Identify problems and opportunities, perform root cause analysis, and develop recommendations that can significantly impact the business. Maintain performance dashboards that encompass key metrics. Innovate to reduce manual effort as part of efficiency goals. Basic Qualifications 3+ years of tax, finance or a related analytical field experience 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience 3+ years of business or financial analysis experience Bachelor's degree or equivalent Experience defining requirements and using data and metrics to draw business insights Experience with Excel Experience with SQL Experience making business recommendations and influencing stakeholders Preferred Qualifications 3+ years of business analyst, data analyst or similar role experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 16 SEZ Job ID: A3012208 Show more Show less

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card Show more Show less

Description Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company. Within SPS, Global Process Management (GPM) strives to make Amazon the best way for Partners to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. GPM focuses on both preventing Selling Partner (Seller, Vendor and Brand Registry) contacts based on knowledge obtained during our support interactions, and for handling those contacts with quality and efficiency. Key job responsibilities Key job responsibilities Interfacing between Amazon business teams and Selling Support Operations to facilitate changes. Collaborating with operational, training, product, and software development teams to identify, define and specify solutions that create the conditions for Selling Partner and Associate success and satisfaction. Establish collaborative relationships with business teams to build roadmaps that will identify and reduce contacts (both incoming and productivity efforts) and reduce effort and/or improve SP experience. Problem-solving, strategic to real-time, requiring extensive use of data collection and analysis, and preparing and executing regular program updates to senior management. Being a visible and vocal role model across the wider business for Amazon’s customer-centric culture, championing Selling Partner needs and using data and technology to anticipate and exceed them. Basic Qualifications 3+ years of program or project management experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience using data and metrics to determine and drive improvements Experience working cross functionally with tech and non-tech teams Basic Qualifications 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 20 SEZ Job ID: A3011829 Show more Show less

As a Digital Marketing Executive at THRM Digital Marketing Agency, you will have the exciting opportunity to utilize your expertise in Social Media Marketing, Search Engine Marketing (SEM), Digital Marketing, Search Engine Optimization (SEO), Facebook Marketing, Creative Writing, Email Marketing, English Proficiency (Spoken), English Proficiency (Written), and Instagram Marketing to drive our clients' online presence to new heights. Develop and implement innovative digital marketing strategies to increase brand awareness and drive traffic to client websites. Manage and optimize social media channels to engage with audiences, increase followers, and drive conversions. Conduct keyword research and optimize website content for search engines to improve organic search rankings. Create and execute Facebook and Instagram advertising campaigns to reach target audiences and generate leads. Write compelling and engaging content for blogs, social media posts, email campaigns, and website copy. Monitor and analyze digital marketing performance metrics to track progress and make data-driven decisions. Stay up-to-date on the latest trends and best practices in digital marketing to ensure clients' success in the ever-evolving online landscape. If you are a passionate and results-driven digital marketer with a strong command of the English language and a knack for creativity, we want to hear from you! Join our team and help our clients achieve digital marketing success. About Company: THRM Digital Marketing Agency is your full-service partner for all things digital! We specialize in social media marketing, website development, account management, Meta & Google ads, graphic designing, content creation, and influencer marketing. Our mission is to help businesses grow their online presence through strategic campaigns and organic growth. From crafting creative solutions to executing high-impact strategies, we ensure your brand stands out in the digital landscape. Let's transform your digital journey together! Show more Show less

Key Responsibilities Plan and run Meta and Google Ads campaigns Strategize and schedule engaging social media content Execute on-page and off-page SEO activities Track performance metrics like CTR, CPC, ROAS, and keyword rankings Collaborate with the design and content team for digital campaigns Requirements 1–3 years of hands-on digital marketing experience Proficiency in Meta Ads, Google Analytics, SEMrush, and Search Console Strong copywriting, analytical, and execution skills Ability to multitask, meet deadlines, and deliver performance About Company: At Value4media, we specialize in crafting dynamic marketing strategies that elevate your brand presence. With expertise spanning across social media, influencer marketing, content creation, and business consultancy, we tailor solutions that deliver measurable results. Whether you’re looking to build a strong digital footprint, engage influencers, or refine your business strategy, we are your trusted partner in growth. Show more Show less

At Beyond, we power the business of Short Term Rentals through our cutting-edge, full-stack Revenue Management System. Venture-backed, we pioneered this space and have grown to be the globally dominant leader - obsessed with delivering value and performance to our customers. And the way we've been able to achieve those heights is our belief that People are the most important part of any business - starting with ours. We employ over 180 Beyonders across the globe who share in our commitment to making Beyond the best place to work. It's with that in mind that Beyond is looking to add a Customer Support Specialist to join our growing Support Team. We pride ourselves on providing an outstanding customer experience and as the world and travel landscape shift around us, so too do the needs of our customers. This role plays a key component in ensuring that our customers not only survive but thrive in this environment. Before reading further... Beyond is passionate about diversity and cultivating our team's potential. If you're hungry for a good opportunity, but don't meet every point in this job description, please apply anyway! As our Customer Support Specialist, you'll be responsible for: Providing thoughtful, empathetic, and personalized email and chat communication to Beyond users Responding to technical inquiries efficiently and concisely, while following the appropriate escalation process to ensure customers' needs are met in a timely manner Documenting learnings to assist troubleshooting efforts of other team members Troubleshooting integration-related questions and inquiries Managing the requests/questions of our clients in a timely manner adhering to SLA policies Proactively create expert customer content (e.g. support center articles, videos, webinars) to guide our customers Further developing customer support processes as our customer base continues to grow Owning performance to goal on customer satisfaction metrics (CSAT, SLA) and suggest ways to drive improvements in our metrics Providing live support over Zoom Assisting our Customer Support Generalist as needed So what kind of person are we looking for in this role? The person who will be successful in this role will: Strive to reinforce our expertise, professionalism, and thoughtfulness in each interaction with customers and partners Have a natural curiosity and desire to find the root cause of a problem Like working with people and can use your strong interpersonal skills to communicate clearly and effectively with clients Be comfortable fielding inquiries from enterprise-level customers and handling integration-related question Be interested in personal and professional growth. The role will provide cross-functional business exposure and experience with the day-to-day operations of startup life, with the potential to grow in multiple areas of the company including Customer Success, Integration Support, Product, etc. Now that we've told you what the job looks like, here are the qualifications we're looking for in a candidate: 2+ years of experience working in Customer Support or Service Willing and able to work Monday - Friday in the US PST Time Zone Located in Bangalore A passion for outstanding customer support and the role it plays in making the larger team successful Strong communication skill and experience communicating difficult, technical concepts with customers in a professional and thoughtful way An empathetic approach with the ability to understand customer pain points and genuine desire to help our customers resolve issues A drive to identify creative ways to improve the customer experience and don't hesitate to suggest new, out-of-the-box ideas The desire to dive into issues and understand what is going on beneath the surface. You know when something is over your head and are not afraid to ask for help Experience balancing multiple tasks and customer needs simultaneously. Ability to prioritize your workday independently Ability to handle working in a fast-paced work environment Experience working with software or the ability to learn a wide variety of tools. Clear, concise, and effective written and oral communication skills. Experience with Kustomer, Jira, Slack Familiarity with Property Management Systems and/or the vacation rental market a plus So what can you expect after you apply? Your application will be personally reviewed by a member of the Beyond hiring team and if there is a match in your experience and the role, you will: Have a video conversation with someone on our Recruiting team. This is a high-level conversation about your experience and interest, but also an opportunity for you to learn more about us Complete a short assignment relevant to the role Meet with our Senior Manager of Global Support for a deeper dive video conversation Meet with a few additional members of the Customer Experience team Meet with our Director of Customer Success, SMB Meet with our Chief Revenue Officer Company Values: We are serious about our core values: We Care, We Are On the Same Team, We Inspire Trust, We Go Beyond, We Ship It, We're Curious. If those resonate with you, and you're ready to work with a team that lives and breathes those values, we want to hear from you. Benefits: Beyond offers a wide variety of benefits like: stock options, unlimited PTO, private health insurance and more! You can learn more about our benefits by visiting our careers site! We Care about Diversity, Equity and Inclusion: Beyond is committed to building a workplace that attracts humans of all genders, ethnicities, backgrounds, statuses and lifestyles. At our core, we care about our people and encourage every employee, partner and applicant to share their whole self with us. We are respectful of and empathetic towards different viewpoints, and believe that our ability to help short term rental managers succeed relies on us building a dynamic and diverse team. Whoever you are, you can Belong @ Beyond. Any communication regarding job openings, interviews and/or offers will come from our @beyondpricing.com email domain Please review our GDPR Statement here. Show more Show less

Position Overview Job Title: QA & Testing - Senior Analyst, Assistant Vice President Location: Bangalore / Pune, India Role Description: DWS QA team is responsible for the testing of all applications owned by DWS IT and provides expertise of testing to the projects and application owners. The Test function supports the individual teams with expertise around various tools and frameworks in order to keep the manual effort behind the testing at a minimum. The QA & Testing - Senior Analyst will participate in the hands-on test creation, manual and automated execution, analysis and reporting of functional and non-functional testing activities. Will work on tasks identified in the testing strategy and plan. Will be responsible for the accurate recording of defects and the collation of metrics and KPI information for reporting purposes. The QA & Testing - Senior Analyst will work alongside various project stakeholders to ensure that specific streams of work are progressing, provide guidance by example and act as an escalation point for the QA & Testers and Analysts. The successful candidate is expected to have at least 12-15 years’ experience in IT projects, preferably with Asset Management Business Applications and Processes. What we’ll offer you: As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities: You will drive the ‘hands on’ execution of the test strategy and plan, including the test preparation, execution, analysis and reporting activities. You will be responsible for the accurate recording of defects and the collation of metrics and KPI information for reporting purposes. You will provide product/business expertise to drive and support the testing approach You will support to develop and implement technical solutions for the testing process, like test automation, performance testing or test data provisioning You will identify the tasks and resources needed to ensure that their specific portion of the testing process meets software quality requirements prior to release into a live environment. You will review and implement test process improvement regularly Alternately the QA Tester will demonstrate specialist Business Testing knowledge or exceptional business/functional expertise. The QA & Testing - Senior Analyst will work alongside various project stakeholders to ensure that specific streams of work are progressing, provide guidance by example and act as an escalation point for the QA & Testers and Analysts. Your skills and experience: Must be a professional Graduate with at least 12-15 years’ experience in IT projects, and of that minimum 3 years with Asset Management Business Applications and Processes testing Should gave Strong hands-on experience with manual and automation testing methodologies and Software Testing life cycle including experience in IT Quality Assurance processes. Able to write Test Cases for End-to-End Asset Management business process flows involving integration of different Applications Candidate Should have hands-on experience on tools like JIRA and HP-ALM and should understand automation frameworks like Jenkins and TeamCity Strong knowledge in Asset Management domain and good experience in industry leading applications like BRS-Aladdin and SimCorp Dimension is preferred. Experience in i-Croci application will be an added advantage. A Very Good communication skills in English language Willingness to Learn new technologies and flexible to get cross trained whenever required. How we’ll support you: Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

About The Role The Technician will play a crucial role in ensuring the smooth operation and maintenance of tracker system, testing, prototype development in CSTAAR. This position involves installation, testing, troubleshooting, repairing, and performing routine maintenance. By collaborating with other team members, the Technician will contribute to the development of best practices and standard operating procedures. Ultimately, the goal of this role is to ensure that all technical systems are functioning optimally to support the overall objectives of the organization. Minimum Qualifications High school diploma or equivalent. Proven experience in a technician role or similar position. Responsibilities Prototype and testing of tracker components in CSTAAR Diagnose and troubleshoot technical issues, providing timely repairs and solutions. Document all maintenance activities, repairs, and equipment performance metrics. Collaborate with team members to develop and implement standard operating procedures. Assist in the training of junior technicians and provide guidance on best practices. Skills The required skills for this position include strong problem-solving abilities, which are essential for diagnosing and resolving technical issues efficiently. Attention to detail is crucial, as the Technician must accurately document maintenance activities and equipment performance. Effective communication skills are necessary for collaborating with team members and providing training to junior staff. Familiarity with technical tools and software will enhance the Technician's ability to perform repairs and maintenance tasks. Additionally, having a proactive approach to learning new technologies will benefit the Technician in adapting to evolving equipment and systems. Show more Show less