1148 Metrics Jobs - Page 27

Job Requirements About the Role As a Customer Service Executive, you’ll be the voice of the brand — resolving customer queries, driving satisfaction, and creating memorable service experiences. If you love helping people and thrive in a fast-paced environment, this is your chance to shine. Key Responsibilities Primary Resolve customer queries promptly and efficiently. Own customer issues end-to-end. Improve service metrics like productivity and first contact resolution. Promote use of alternate service channels. Implement service policies and standards. Secondary Lead service initiatives and process improvements. Engage with customers on social media. Collaborate internally for quick complai...

Job Requirements Job Requirements Job Title – Associate Relationship Manager-LAP Place of work - Rajasthan/Gujarat/Karnataka/Madhya Pradesh/Chhattisgarh/Odisha/Andhra Pradesh Business Unit - Rural Banking Function - Retail Assets Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify mortgage needs of customers and provide appropriate lending solutions ( Loan Against Property) . The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organ...

Company Overview Reliance Retail is India's largest and fastest-growing retailer, offering an extensive omni-channel shopping experience through an integrated network of 15,000+ stores. With a strong focus on value, quality, and customer satisfaction, we serve over 193 million loyal customers across major retail categories nationwide. Job Overview The Store Manager Footprint position at Reliance Retail is a full-time, mid-level role based in Kota. The successful candidate will oversee store operations, drive exceptional customer experiences, and deliver on key business objectives, ensuring smooth functioning and growth of the footwear section. Qualifications And Skills Customer Service (Mand...

Company Overview Reliance Retail, Indias largest and fastest-growing retailer, offers an unmatched omni-channel shopping experience with superior products and outstanding value. With a presence in 7,000+ cities and a strong digital and physical store network, we excel in delivering excellence through continual innovation and commitment to our customers and partners. Job Overview The Department Manager GAP at Reliance Retail is a mid-level, full-time position based in Jaipur. This role requires 4 to 6 years of relevant work experience in retail management and is crucial in driving store operations, sales performance, and customer engagement. The ideal candidate will be a proven team leader, f...

Location: Employees will work from office and field all 5 days in a week (Bangalore/Delhi/Mumbai/Chennai/Jaipur/Pune/Kolkata/Hyderabad). About the team: Swiggy Dineout is building India’s largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app. We are on a mission to change the way India dines o...

Job Description Job Role: Maintenance Engineer Instrumentation Job Role ID SECTION I: BASIC INFORMATION ABOUT THE JOB ROLE Job Role Variant: Engineer Maintenance - Instrumentation Manager Job Position: Senior Engineer Instrument Job Position ID Value Stream: Asset Operations Job Family: Manufacturing Sub-Job Family: Maintenance Grade/Level: J Location: SECTION II: PURPOSE OF THE ROLE To perform job planning related to applicable instrumentation system maintenance activities at site in order to ensure seamless and smooth operations while adhering to statutory compliance and organisation's policies SECTION III: JOB ACCOUNTABILITY Execute Instrumentation Maintenance tasks of DCS ,PLC, Analysers...

Minimum qualifications: Bachelor's degree in Business Management, Public Policy, Finance, Real Estate, Technology, Engineering, or equivalent practical experience. 6 years of experience in negotiating real estate and infrastructure agreements. Experience managing project delivery, including project scope, time, and budget. Preferred qualifications: Experience in economic development policy, financial modeling, infrastructure development, agreement drafting, and presentation development. Experience in power transmission and distribution, telecommunications infrastructure, data center technology, and electrical and cooling technology. Experience with real estate markets within Asia Pacific reg...

Customer Retention Specialist | Remote (Loyalty Architect) At TalentPop App , we are dedicated to helping high-growth e-commerce brands maximize profit by turning first-time buyers into lifelong customers. We firmly believe that retention is the ultimate driver of sustainable growth. We are looking for a highly strategic and results-driven Customer Retention Specialist . This vital role focuses on reducing churn, increasing repeat purchase rates, and boosting the Customer Lifetime Value (CLV) for the brands we partner with. If you are a talented self-starter who excels at segmentation, personalization, and creating loyalty programs in a fast-paced e-commerce environment, we want to hear from...

At TalentPop App , we are dedicated to helping high-growth e-commerce brands turn website traffic into maximum revenue. We firmly believe that data-driven experimentation is the ultimate path to explosive growth. We are looking for a highly analytical and results-driven E-commerce Conversion Specialist . This vital role focuses on optimizing the entire customer journey, from first click to final purchase, to boost the conversion rate and profitability of the brands we partner with. If you are a talented self-starter who excels at analyzing user behavior and driving measurable results in a fast-paced e-commerce environment, we want to hear from you! Key Responsibilities: Analysis, Optimizatio...

Location : Mohali City : Mohali State : Punjab (IN-PB) Country : India (IN) Requisition Number : 39444 Job Description Business Title Senior Manager - OTC Global Job Title Mgr II Customer Services Global Function Business Services Global Department Customer Services (DEP_BBS2) Organizational Level 7 Reporting to Size of team reporting in and type 7 to 10 Role Purpose Statement Position will be responsible for service delivery management and transformation of Customer Service & Sales Support function from BBS MOH; individual will be leading a team engaged in service delivery of Customer Service & Sales Support, Controls adherence and period end closing & reporting for different regions within...

DESCRIPTION Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced ML systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning team for India Consumer Businesses. Machine Learning, Big Data and rel...

DESCRIPTION The Transportation Specialist acts as the primary interface between Amazon and our external stakeholder partners such as carriers/transporters, so to our partners- you ARE Amazon. A Trans Rep at RO facilitates flow of information between different stakeholders (Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. The specialists are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. The Transportation Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An id...

Sales Enablement Specialist | Remote (Productivity Architect) At TalentPop App , we are dedicated to helping high-growth e-commerce brands optimize every aspect of their revenue funnel. We firmly believe that well-equipped, highly-trained sales teams are the ultimate driver of sustained commercial success. We are looking for a highly organized and results-driven Sales Enablement Specialist . This vital role focuses on providing our sales and brand concierge teams with the content, training, and resources needed to increase efficiency, accelerate deal closure, and ensure a consistent, high-quality sales experience. If you are a talented self-starter who excels at content creation, training de...

Customer Support and Sales Specialist | Remote (E-commerce Success Specialist) Be the Strategic Face of the Brand: Support, Retain, and Grow Revenue. TalentPop App is the strategic partner to high-growth e-commerce brands, helping them optimize every customer interaction. We are looking for a hybrid, results-driven Customer Support and Sales Specialist —a role where you own the customer experience from initial contact through retention and expansion. This is a vital, dual-focus position for a professional who is equally adept at solving complex problems (Support) and identifying commercial opportunities (Sales). If you are motivated by providing world-class service while actively contributin...

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Kyndryl’s Security & Resiliency is one of our most critical practices, ensuring enterprises, regardless of their size and complexity, remain secure, available, ...

Sales Growth & Order Management Proactively generate business enquiries through market research, networking, to expand the customer base. Develop and implement strategies to achieve assigned sales targets for building materials Manage existing customer accounts by facilitating repeat orders and upselling opportunities. Ensure efficient order processing through digital tools and support customers with pre-order inquiries. Manage customer accounts to ensure timely collection of all receivables. Customer Acquisition & Relationship Management Develop and execute a strategic plan to identify and target retailer, wholesalers, contractors, builders in the construction materials sector. Build strong...

DESCRIPTION About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management- Brand Specialist As a Brand Spe...

DESCRIPTION About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management- Vendor Consult...

DESCRIPTION Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reas...

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify tre...

DESCRIPTION About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management- Brand Specialist As a Brand Spe...

DESCRIPTION About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management- Vendor Consult...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology serv...

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify tre...

DESCRIPTION About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management- Brand Specialist As a Brand Spe...