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0.0 - 1.0 years
0 Lacs
Mohali, Punjab
On-site
Job Title: Performance Marketer Location: Mohali (On-Site) Company: MarTech Space Castle Reporting To: Marketing Manager / Founder About the Company MarTech Space Castle is a forward-thinking marketing technology consultancy that helps startups and SMEs grow through solution-driven digital strategies. We focus on solving real business challenges through customized digital solutions that deliver measurable ROI. About the Role We are looking for a data-driven and strategic Performance Marketer to manage and optimize paid advertising campaigns across platforms like Google, Meta, and LinkedIn. The goal is to generate quality leads, support sales, and maximize ROAS. Key Responsibilities Campaign Strategy & Management Plan, execute, and optimize paid ad campaigns for lead generation, funnel conversion, and retargeting. Manage platforms like Google Ads, Meta (Facebook/Instagram), and LinkedIn. Audience Targeting & Funnel Optimization Identify and target high-intent audiences. Optimize creatives, ad copies, CTAs, and landing pages. Implement retargeting strategies using pixels, UTMs, and custom audiences. Budget Planning & Bidding Allocate budgets effectively across campaigns. Adjust bids (manual/automated) to meet CPL, CPA, and ROAS goals. Analytics & Reporting Use GA4, Meta Business Suite, Tag Manager, and Looker Studio for performance tracking. Prepare reports with insights and optimization plans. Cross-Functional Collaboration Work closely with content and design teams for creatives. Coordinate with sales to ensure lead quality and alignment. Key Skills & Qualifications 2–5 years of experience in performance marketing/paid media. Proven results with ROI-positive campaigns on Google, Meta, or LinkedIn. Strong grasp of CPC, CTR, CPA, ROAS, conversion rates. Proficiency in: Google Ads Manager Meta Ads Manager GA4 Google Tag Manager UTM tracking Looker Studio Bonus Skills (Preferred) Experience with CRM tools like HubSpot or Zoho. Understanding of B2B funnels, especially in SaaS or consulting. Familiarity with automation workflows and local market campaigns. You’re a Great Fit If You: Are driven by performance metrics and business growth. Love solving campaign challenges with creative ideas. Own campaign results beyond just execution. Thrive in a fast-paced, high-responsibility environment. What We Offer A purpose-driven culture where your work makes real impact. Opportunities to work across industries and projects. Full ownership of campaign strategy and execution. A flexible, growth-focused work environment. How to Apply Send your CV, portfolio or case studies (if any), and a brief note on your favorite campaign to hr@martechspacecastle.com or you can call/Whatsapp at 9779324113 Subject Line: Application – Performance Marketer Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Paid sick time Schedule: Day shift Experience: Performance marketing: 1 year (Required) Location: Mohali, Punjab (Required) Work Location: In person
Posted 11 hours ago
3.0 - 6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description Digital Marketing is a vital cog in the success of inbound demand generation at Freshworks. The growth of Freshworks as a company rests majorly on the ability of our digital marketing team to create interest in our products among potential customers. Given the competitive environment that exists in the SaaS domain, digital demand generation provides us the ability to influence the top of the funnel in the acquisition journey. Roles & Responsibilities: As a digital marketer, your primary objective would be to facilitate our super hungry sales team through demand generation. Your work will involve managing our Youtube paid strategies, paid investments across channels and platforms, working with integrated marketing teams to drive content proliferation, reaching out to market influencers, working with product marketers in strategising on product led growth, planning & executing against our annual plans and most importantly crunching tons of data. Your work will have a fair amount of market research to understand and build strategies to beat competition. Plan, execute, and optimize YouTube ad campaigns across brand and performance goals (awareness, consideration, lead gen). Own end-to-end campaign management, including audience targeting, bidding, creatives, tracking, and reporting. Collaborate with brand and content teams to shape compelling video creatives and storyboards that align with campaign goals. Analyze performance data to generate insights, A/B test video creatives and placements, and drive continuous improvement. Work with internal analytics tools (and platforms like Google Ads, YouTube Studio, and DV360) to provide regular campaign performance reports. Support with creative and graphic design needs — thumbnails, static creatives for all paid ads incl. bumper or companion banners, etc. Plan and strategize on demand generation campaigns to drive traction, set targets & build strategies to help achieve them Perform comprehensive data analysis from web traffic all the way till revenue Monitor KPIs, and set up mechanisms to measure multiple campaigns across Ad platforms Create engaging ad content, manage ad placements and optimize for performance based on campaign metrics Track and analyze campaign results, provide regular performance reporting and make data-driven decisions to maximize ROI Draw meaningful conclusions from campaign data and identify potential opportunities for improvement Collaborate with sales and marketing teams to align paid advertising campaigns with broader business goals Collaborate with DM team members and other stakeholders on campaign developments, timelines, and results Qualifications Background in business, marketing, finance, economics, or mathematics 3-6 years of experience running online demand generation for B2B organization Profound expertise in digital paid media strategies (Organic, Paid Search, Social, Display & Video). Efficiency in running marketing campaigns at scale across multiple platforms/geographies Deep understanding of building and executing comprehensive campaign strategy to drive revenue Understanding of analytics tools and the ability to set up tracking/reporting mechanisms to capture key metrics Comfortable with driving analytics & measurement for complex inbound and outbound campaigns Measuring solutions backed with numbers should be a part of your DNA Excellent critical thinking skills - effectively weigh the strengths and weaknesses of different solutions and approaches Excellent judgment and decision making skills - effectively weigh the relative cost/benefit of actions Should have the persistence to drill-down into problems until a solution is found. Active listener – ability to process and understand the needs and goals communicated by stakeholders, and ask relevant questions Excellent communicator - be able to explain complicated information effectively and patiently Self starter who proactively looks for new initiatives and be open to taking smart risks Relevant B2B, SaaS marketing or tech marketing experience is a must Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less
Posted 11 hours ago
0 years
0 Lacs
India
On-site
About The Role We are seeking a dynamic and self-motivated Business Development Intern to support our growth initiatives. This internship is an exciting opportunity for individuals passionate about sales, marketing, and building professional relationships. The role offers performance-based incentives , rewarding you for successful lead generation, conversion, and partnerships. Key Responsibilities Research and identify potential leads and business opportunities in target markets. Assist in outreach via email, LinkedIn, cold calling, and other channels. Qualify leads and schedule meetings with prospective clients or partners. Maintain and update CRM tools with accurate information. Support proposal writing, pitch decks, and sales presentations. Follow up with leads and help in closing deals alongside the BD team. Report performance metrics and campaign results weekly. Skills: business development,marketing,crm tools,sales,communication,presentation skills,proposal writing,cold calling,lead generation Show more Show less
Posted 11 hours ago
3.0 - 5.0 years
0 Lacs
India
On-site
Primary Responsibilities The ideal candidate will work with multiple small agile teams to deliver solutions in data and analytics technologies. Serve as Scrum Master for Agile teams delivering data and analytics solutions for a large manufacturing company. Work closely with Product Owners to align on business priorities, maintain a clear and actionable backlog, and ensure stakeholder needs are met. Facilitate core Agile ceremonies: Sprint Planning, Daily Standups, Backlog Refinement, Reviews, and Retrospectives. Guide the team through data-focused sprints, including work on ingestion, transformation, integration, and reporting. Track progress, remove blockers, and drive continuous improvement in team performance and delivery. Collaborate with data engineers, analysts, architects, and business teams to ensure high-quality, end-to-end solutions. Promote Agile best practices across platforms like SAP ECC, IBP, HANA, BOBJ, Databricks, and Tableau. Monitor and share Agile metrics (e.g., velocity, burn-down) to keep teams and stakeholders aligned. Support team capacity planning, identify bottlenecks early, and help the team stay focused and accountable. Foster a culture of collaboration, adaptability, and frequent customer feedback to ensure business value is delivered in every sprint. Orient the team to focus on the objects that are to be built more so than the tasks required to build them. The point is to build things, not complete tasks. Guide the team to continuously break down efforts to smaller components. Smaller workpieces result in better flow. Having 8 stories of ½ day each is better than having 1 story of 4 days. Guide the team to always provide clarity on the stories by using detailed descriptions and explicit acceptance criteria. Bring the team’s focus in the daily standup meetings to completing things instead of working on things. You Must Have: 3-5 years of experience as Scrum Master with focus on SAP, HANA, Data & Analytics Solid understanding of standard scrum practices and “ceremonies”. Solid understanding of the core principles of being agile – that being truly agile is about more than walking through the “ceremonies” Ability to grasp the nuances of the team’s dynamics and nudge the team to better interactions Excellent organizational, interpersonal, time-management, analytical and critical thinking skills Ability to track team velocity and help the team set sprint goals that are both ambitious and doable. Excellent written and verbal communication skills, including clear articulation of business impact and technical constraints tailored to the audience. Flexibility to work occasional hours outside normal business, according to business needs. Ability to work with people across the globe. We Value Ability to create a positive atmosphere and a motivated team with a “will do” attitude. Experience with data and analytics, particularly using SAP data. Ability to operate and perform in a fast-paced environment guiding more than one agile team at a time. Experience in Agile-Scrum methodology, certification will be ideal. Comfortable dealing with ambiguity. Education • Bachelor’s degree or equivalent, preferably in Business or Information Management Competencies Values: Integrity, Accountability, Teamwork, Innovation, Agile practices, Lean thinking/processing Show more Show less
Posted 11 hours ago
4.0 years
0 Lacs
India
On-site
Job Title: Performance tester Experience: 4-7 Years Shift Timings: 2 to 11pm Work Mode: C2H Job Summary We are seeking a skilled Performance Test Engineer with strong experience in Oracle E-Business Suite (EBS) and Oracle Application Testing Suite (OATS) . The ideal candidate will be responsible for conducting performance testing across ERP systems to ensure high availability, scalability, and reliability of Oracle EBS applications. Required Skills 4+ years of experience with Oracle E-Business Suite (EBS) in a performance testing role. Strong hands-on experience with Oracle Application Testing Suite (OATS) including OpenScript and Load Testing modules. Solid understanding of ERP systems, performance metrics, and tuning strategies. Experience in writing SQL queries and working with Oracle databases. Familiarity with Oracle EBS modules like Financials, Supply Chain, HRMS, etc. Strong analytical and problem-solving skills. Show more Show less
Posted 11 hours ago
1.0 years
0 Lacs
India
Remote
Job title: HR & Recruitment Assistant School/Function: HR Location: India - Remote working Responsible to: Group Global Head of People Contract Term: 6-months with a potential to go perm after 1 year. Overall purpose We are seeking a proactive and detail-oriented HR & Recruitment Assistant with excellent spoken and written English, strong candidate engagement skills, and proven experience in CV screening. This is an excellent opportunity for someone looking to develop their career in HR, with a strong focus on recruitment and talent acquisition. While experience in the education sector is preferred, we welcome applications from other industries. Key Responsibilities Talent Acquisition & Recruitment (Primary Focus) Own and drive the CV screening, and shortlisting process for a wide range of roles. Liaise with hiring managers to understand staffing needs and candidate profiles. Engage confidently with candidates via phone, email, and in-person to ensure a positive recruitment experience. Coordinate and schedule interviews, provide feedback, and manage candidate communications throughout the recruitment lifecycle. Draft and issue offer letters, contracts, and onboarding documents. Draft and post engaging job adverts across relevant platforms to attract high-quality applicants. People Analytics Support the HR team in collecting, analysing, and presenting key recruitment and workforce metrics. Use data to identify recruitment trends and support process improvement. HR Systems Maintain and update HR systems with accurate employee and recruitment data. Support testing and feedback on system updates and improvements. Project Work Contribute to HR and recruitment projects, including employer branding, talent pipeline development, and onboarding improvements. Plan workloads effectively and provide regular updates to HR leadership and stakeholders. What We’re Looking For Skills & Experience Excellent verbal and written communication skills – a must-have for candidate engagement and professional interaction across teams. Demonstrated experience in CV screening, recruitment coordination, and candidate management. Previous experience in an HR or recruitment-focused role, ideally within the education sector or a similarly fast-paced environment. Strong interpersonal skills and ability to build relationships with internal and external stakeholders. Education & IT Proficiency High school diploma required; a degree in HR or a related field is desirable. Confident in Microsoft Office (Word, Excel, Outlook); experience with HR software/systems is a plus. Comfortable with data entry and generating basic reports. Show more Show less
Posted 11 hours ago
2.0 - 8.0 years
0 Lacs
India
Remote
About Straive:- Straive is a market leading Content and Data Technology company providing data services, subject matter expertise, & technology solutions to multiple domains. Data Analytics & Al Solutions, Data Al Powered Operations and Education & Learning form the core pillars of the company’s long-term vision. The company is a specialized solutions provider to business information providers in finance, insurance, legal, real estate, life sciences and logistics. Straive continues to be the leading content services provider to research and education publishers. Data Analytics & Al Services : Our Data Solutions business has become critical to our client's success. We use technology and Al with human experts-in loop to create data assets that our clients use to power their data products and their end customers' workflows. As our clients expect us to become their future-fit Analytics and Al partner, they look to us for help in building data analytics and Al enterprise capabilities for them. With a client-base scoping 30 countries worldwide, Straive’s multi-geographical resource pool is strategically located in eight countries - India, Philippines, USA, Nicaragua, Vietnam, United Kingdom, and the company headquarters in Singapore. Website: https://www.straive.com/ Designation: Data Scientist Job Location: Remote Qualifications: BE/ BTech/ ME/ MTech/ MSc Statistics Years of Experience: 2 to 8 years Role and Responsibilities: Marketing & Customer Analytics: Provide processes to measure, manage, and analyze marketing activities. Offer actionable insights and recommendations to optimize marketing ROI and performance efficiency. Use customer behavior data for market segmentation, predictive analytics, direct marketing, site selection, and customer relationship management. Data Science and Analysis: Apply scientific methods, processes, and systems to extract knowledge or insights from various forms of data (structured and unstructured). Employ multivariate statistical techniques such as regression, classification, and segmentation to analyze data. Machine Learning: Design, build, and deploy machine learning models focused on customer behavior, segmentation, churn prediction, recommendation systems, and lifetime value estimation. Collaborate with cross-functional teams (marketing, product, engineering) to identify business challenges and provide data-driven solutions. leverage machine learning techniques to extract insights from customer data, develop predictive models, and drive data-informed decision-making to improve customer engagement, retention, and lifetime value. Required Skills and Expertise: Proficiency in programming languages commonly used in data science such as SQL, Python R and Visualization tools like Power BI, Tableau etc. In-depth knowledge of multivariate statistical techniques, including regression, classification, and segmentation. Ability to analyze and interpret complex data sets. Expertise in handling structured and unstructured data. Skilled in SQL querying with data extraction, transformation, and loading (ETL) processes. Understanding of marketing metrics and the ability to analyze marketing activities. Experience in Consumer Analytics, Customer Analytics or Marketing Analytics working in CPG, FMCG industry would be an added advantage. Experience in providing insights for optimizing marketing strategies and operations. Ability to work effectively within a team, particularly in interdisciplinary settings. Experience in managing projects and delivering results within specified timelines. Strong analytical and problem-solving skills to address complex business and technical challenges. “Straive is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone. Show more Show less
Posted 11 hours ago
1.0 - 5.0 years
0 Lacs
Vadodara, Gujarat, India
Remote
📍 Location: Vadodara 📋 Position: 4 💼 Experience: 1 to 5 Years 🕒 Job Type: Full-time Please Note: (Only candidates with experience in Business Development Executive are encouraged to apply Freshers will not be considered. Also note that This is an on-site position only Work from home is not available.) Applications will only be considered from candidates with experience in AI. Role We are seeking a dynamic and talented Business Development Executive to drive business growth by identifying opportunities, building strategic relationships, and expanding our client base. The ideal candidate will have experience in all stages of the sales cycle, be confident in building new client relationships, and demonstrate strong negotiation and communication skills. This role requires a strong understanding of technology trends and a proactive approach to sales. Minimum Requirements ✅ Experience: At least 1-5 years in an IT company. ✅ Client Handling: Experience working with both local and international clients. ✅ Travel: Ready to travel locally or internationally. Key ResponsibilitiesMarket Research: 📌 Conduct thorough research to identify new IT markets, emerging technologies, and customer needs. 📌 Analyze industry trends, competitor activities, and market demands to guide strategy. Lead Generation: 📌 Generate and qualify leads through networking, cold calling, and digital marketing efforts. 📌 Develop a robust pipeline of potential clients in sectors like healthcare, finance, and technology. Relationship Management: 📌 Establish and maintain strong relationships with prospective and existing clients. 📌 Understand client requirements and propose tailored IT solutions that align with their business objectives. Sales Strategy: 📌 Develop and implement sales strategies to achieve revenue targets and business goals. 📌 Collaborate with the marketing team to create targeted campaigns and promotional materials. Proposal Development: 📌 Prepare and present detailed business proposals, technical solutions, and project estimates. 📌 Negotiate contracts and close deals effectively to drive revenue growth. Collaboration: 📌 Work closely with technical teams to meet client needs and deliver solutions effectively. 📌 Collaborate with product managers to align offerings with market demands. Performance Tracking: 📌 Monitor sales performance metrics and market trends, providing regular reports to management. 📌 Adjust strategies based on feedback and performance data. Networking: 📌 Attend industry conferences, seminars, and networking events to promote the company’s services and generate leads. 📌 Build a network of industry contacts to support business development efforts. Qualifications 🎓 Bachelor’s degree in Business Administration, Information Technology, or a related field. 📈 Proven experience in business development or sales within the IT industry. 💡 Strong understanding of IT products, services, and solutions. 🗣 Excellent communication, negotiation, and presentation skills. 💻 Proficiency in CRM software and Microsoft Office Suite. Preferred Skills ✅ Knowledge of project management methodologies. ✅ Ability to manage multiple projects simultaneously and meet deadlines. This is a fantastic opportunity for motivated professionals to grow with us in a supportive and dynamic environment. If you are passionate about sales and technology, we encourage you to apply! 🚀 Show more Show less
Posted 11 hours ago
4.0 years
0 Lacs
Hubli, Karnataka
On-site
Job Title: Full-Time - Digital Marketing & Business Manager | Social Santa Company – Social Santa Work-Location: Belagavi / Belgaum, Karnataka, INDIA Employment Type: Full-Time Mode : Work From Office Industry Background exp. - Digital marketing agency . APPLY To: hrstyleyardco@gmail.com WhatsApp: +27 657-330-260 , 0 898-270-3233 About Social Santa Social Santa is a leading Digital Marketing firm under Navisha Marketing and Media LLP . We are looking for candidates for our new office based in Belagavi, Karnataka. We are specializing in both online and offline advertising. We provide a full range of marketing services, including social media marketing, print and radio ads, and web and app development etc. Our clientele spans across the fashion, Hospitality, beauty, and FMCG sectors etc, and we pride ourselves on our creative and innovative approach to growing businesses through our quality work. Position Overview: We are seeking an experienced Marketing and Business Manager to join our team in Belagavi. This role is ideal for a professional with a strong background in marketing, who can strategically drive campaigns, build and manage client relationships, and oversee business operations to ensure efficient and successful project delivery. Key Responsibilities: 1. Strategic Marketing Planning and Execution o Develop and implement integrated marketing strategies that align with client objectives and industry trends. o Oversee the execution of multi-channel marketing campaigns, ensuring cohesive messaging and branding. o Monitor campaign performance and make data-driven adjustments to optimize results and meet KPIs. 2. Client Relationship Management o Build and maintain strong, lasting relationships with clients, ensuring high levels of client satisfaction and engagement. o Act as the primary point of contact for clients, providing updates, addressing queries, and ensuring projects meet client expectations. o Lead client meetings and presentations, providing insights and strategies that demonstrate value and expertise. 3. Business Operations and Team Coordination o Work closely with cross-functional teams to ensure smooth execution and timely delivery of marketing campaigns. o Lead weekly team meetings to review project progress, discuss KPIs, and refine strategies. o Oversee budget management for campaigns, ensuring financial goals and project requirements are met. 4. Data Analysis and Reporting o Analyze campaign metrics and business performance to assess effectiveness and identify areas for improvement. o Prepare detailed reports for clients and internal teams, showcasing the results, insights, and ROI of marketing initiatives. o Utilize data insights to inform and refine future marketing strategies for improved outcomes. 5. Revenue Growth and Business Strategy o Identify and pursue opportunities to increase revenue within existing client accounts. o Conduct market research to stay current on industry trends, competitor activities, and emerging marketing technologies. o Collaborate with the management team to set business goals, forecast revenue, and align strategies with company growth objectives. Qualifications: · Bachelor’s degree in Marketing, Business, or a related field- DIGITAL AND TRADITIONAL MARKETING . · 4+ years of experience in 360 marketing or business management role, preferably within a digital marketing agency. · Strong leadership and team management skills, with the ability to motivate and support cross-functional teams. · Proven expertise in campaign management, client relationship building, and revenue growth strategies. · Proficiency in digital marketing tools, CRM software, and data analysis. · Excellent communication, analytical, and problem-solving skills. Qualifications: · Bachelor’s/Master’s degree in Marketing, Business, or a related field. · Prior experience in marketing, especially within a digital marketing agency. · Familiarity with digital marketing tools and social media platforms. · Strong analytical skills and a creative approach to problem-solving. · Excellent communication and teamwork abilities. How to Apply: Please submit your resume with the subject line “Application for Marketing & Business Manager –DIGITAL- Belagavi.” At hrstyleyardco@gmail.com or drop a message on +27 657330260 , + 91 8982703233 ( whatsapp only ) Job Type: Full-time Pay: ₹9,594.48 - ₹31,762.01 per month Schedule: Day shift Ability to commute/relocate: Hubli, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): How many years of experience do you have in digital marketing or in similar profile ? Do you live in belgaum , or nearby area ? Are you a immediate joiner ? Have you ever worked in digital marketing agency ? Work Location: In person
Posted 11 hours ago
15.0 years
0 Lacs
Visakhapatnam, Andhra Pradesh, India
Remote
Hiring Alert: Director of Support Services (India) | Pro-Vigil Inc 📍 Location: Visakhapatnam 🕒 Shift: 6:00pm IST - 3:00am IST (9-hour shifts) 🗓️ Days: 5 days a week (Work From Office) Director of Support Services (India) POSITION DETAILS Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY The Director of Support Services is responsible for supporting and empowering a team of Technical Support Agents across multiple groups to provide an excellent end-to-end customer experience by ensuring proper design, onboarding, and resolving customer issues. In this role, you are accountable for supervising your teams and ensuring quality customer experience and accurate and timely resolutions. You will be empowered to leverage Pro-Vigil’s ticketing platform and analytics platform to manage ticket assignment, resolution metrics, and will perform ticket audits to ensure efficient and effective customer resolution. You will guide your teams to work with internal stakeholders to improve delivery and quality. In addition to this role, will be expected to identify management and team member development and training opportunities through direct and daily mentoring. You will also serve as a key conduit of communication for other groups such as project management, customer Success, production, and engineering. ESSENTIAL FUNCTIONS Responsibilities: Oversee the day-to-day technical support operations, supervising the teams and management responsible for resolving daily tickets. Oversee the day-to-day Site Design and Enablement operations, supervising the teams and management responsible for resolving daily tickets and work queues. Demonstrate a consistent commitment to customer experience through effective ticket resolution. Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. Predict and proactively anticipate customer needs. Work with internal teams to ensure complex and/or escalated issues are resolved. Proactively seek out customer feedback and insights, providing recommendations to the leadership team. Build productive relationships built on trust, patience, and results with internal staff & customers. Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. Seek to overcome challenges and accept failure as an opportunity for improvement. Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. Coordinates and schedules large-scale software and hardware releases. Provide data and reporting of KPI’s and trends to Management in ad-hoc, weekly, monthly and as needed. Support Team Leadership Set a clear team schedule, goals, and expectations. Manage timesheets, time-off requests, and capacity of the team. Delegate tasks and set deadlines. Conduct One-On-Ones Utilize our ticketing platform to manage team performance and report on metrics. Perform regular ticket audits to recognize success and identify opportunities for improvement. Participate in the interview process to vet qualified team members. Identify and resolve problems promptly. Gather and analyze information and develop alternative solutions. Listen to team members’ feedback and resolve issues or conflicts in a timely manner. Ability to make critical decisions while following company procedures. Ability to accept responsibility and account for own actions. Display original thinking and creativity. Develop innovative approaches and ideas and generate suggestions for improving work. Review outcomes to promote successful behaviors and provide feedback opportunities for growth. Identify team member development needs and coach accordingly. Provide new hire training and participate in 90 Day Introductory Evaluations. Recognize high performance and reward accomplishments. Technical Prowess In order to effectively lead and coach your Support Team, the following technical skills and experiences are voluntary but will assist in your success. The technology across our platform vary but are concentrated on hardware, software, and networking topics including. For example: Remote desktop support Desktop applications Enterprise level network architecture Complex LAN/WAN environments VPN technologies (L2TP, IPsec, OpenVPN, etc.) Network security (Cisco, SonicWall, Cradlepoint, etc.) Virtualization technologies (VMWare, Hyper-V, etc.) Various operating systems (Linux, MacOS, Windows) Security protocols (HTTPS, TLS/SSL, AES, etc.) Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls, etc.) Web technologies (XML, HTML, CSS) Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.) SKILLS & ABILITIES Education & Experience: 15+ years’ experience in a technical support, helpdesk, or network support management. 5+ years’ working for a technology service provider, security vendor, or similar business. 5+ years’ experience managing staff of more than 50 people. Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. Bachelor’s Degree preferred, or equivalent combination of education, training, and experience. About Pro-Vigil: With over 30 years of experience, Pro-Vigil is a leader in surveillance and vigilance solutions. Headquartered in San Antonio, Texas, we serve over 2000 clients globally, with a strong presence in India and US. Our innovative technology, combined with customer-centric solutions, empowers businesses with smarter decisions and enhanced visibility. Interested? Send your resume to: Prasannakumar.kagitha@pro-vigil.com Show more Show less
Posted 11 hours ago
1.0 years
0 Lacs
Surat, Gujarat, India
On-site
What You’ll Do: Plan, execute, and optimize performance marketing campaigns across Meta, Google, and other paid channels. Work on scaling revenue for D2C brands through data-driven strategies. Analyze ad performance metrics, identify growth opportunities, and ensure high ROI. Collaborate with the creative team to develop compelling ad creatives and landing pages. Implement A/B tests to improve performance and stay ahead of digital trends. What We’re Looking For: Minimum 1 year of experience in performance marketing. Prior hands-on experience managing paid campaigns for D2C brands. Strong knowledge of Facebook Ads Manager, Google Ads, and analytics tools. Understanding of customer acquisition funnels, pixel tracking, and retargeting strategies. Analytical mindset with the ability to translate data into actionable insights. Why Join Us? Join a fast-growing digital marketing agency working with top-tier D2C brands. Be part of a collaborative and ambitious team that thrives on performance. Opportunity to lead and scale impactful campaigns from day one. Flat hierarchy, fast decision-making, and room for experimentation. How to Apply: Ready to drive performance and be a part of D2C brand success stories? Send your resume and recent campaign portfolio to info@twixtdigital.com / 8160143684 We’re excited to see how you can contribute to our mission! Show more Show less
Posted 11 hours ago
3.0 years
0 Lacs
Thiruvananthapuram, Kerala, India
Remote
Push Protocol is ‘The communication protocol of web3’. Push protocol enables native messaging, notifications, spaces and video for wallet addresses through a secure, encrypted, and open network for web3 protocols, dapps and crypto wallets.Being an open communication middleware, Push is building a suite of products to enable notifications, chat, group chat, and more. We currently have three major products, Push Notifications, Push Chat, Push Spaces and Push Video / Audio. Push is backed by top VCs / Angels in the space including Balaji Srinivasan, Jump, Tiger Global, Binance Labs, ParaFi, Sino Global Capital, Polygon Studios, Woodstock Ventures, True Ventures, iOSG, Sandeep Nailwal (Polygon), Scott Moore (Gitcoin), DeFiDad, Mariano Conti, Anthony Sassano, Ravindra (Frontier), Preethi Kasireddy along with 40+ equally awesome folks. As the Growth Marketing Manager you will be focused on analytical driven marketing and include all quantitative areas of marketing. Requirements Formulate product metrics based campaign strategies. Should focus on moving key metrics in an ROI-focused manner Collaborate, plan and execute campaigns with internal and external partner teams Understand demand generation and lead generation and convert leads to customers With key focus on driving customer acquisition, you should be aware of email marketing, SEO/content marketing, viral marketing and funnel optimization Responsible for utilizing analytics tool to track key performance indicators, analytics and campaign effectiveness and readjust strategies accordingly Create content short-form (blog posts, social content, emails, memes) and long-form (in-depth blog posts, guides, and tutorials) that effectively communicates our products to build awareness and demand Stay on top of their crypto Twitter game, industry trends, competition and relevant market narratives Our Ideal Candidate Has 3-5 years of experience in Product Marketing or Growth Hacking Prior experience in building communities and operating social media platforms for an organization Excellent knowledge of Web3 infrastructure, consumer apps and on top of popular cultural trends Excellent copywriting skills Ability to lead and execute time-sensitive and cross-functional campaigns Self-motivated with the ability to work in a fast-paced environment and flat organization Extremely proactive and has experience working with limited oversight to drive projects Nice to haves: You work in web3 and the blockchain space as a Product Marketing or Growth Hacking Manager You’re excited about Push Protocol’s mission and the future of web3 space You’re actively involved with the developer communities You speak more than one language Benefits A creative, versatile job role with lots of independence and responsibility Full time, work from home Enthusiastic and motivated colleagues from around the world Fixed monthly salary in crypto based on experience and suitability Interested candidates can apply @ Growth Marketing Manager Show more Show less
Posted 11 hours ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking a Scrum Master who will play a crucial role in fostering a Lean-Agile mindset and implementing the Optum Financial Value Delivery Principles across the organization. The Scrum Master will be responsible for facilitating cross-team collaboration and promoting a product-oriented approach to achieve customer satisfaction and differentiation. Primary Responsibilities Act as a Scrum Master for multiple teams, providing organization-focused cross-team consulting and coaching on team maturity Empower teams to take ownership of their daily efforts, product roadmap, and alignment with the broader organization Anticipate and manage team conflicts, guiding teams through healthy conflict resolution and fostering collaboration Coach teams in handling chaos and uncertainty, promoting a culture of understanding and considering different perspectives Model and promote Optum Financial Value Delivery Principles, including working agreements, team empowerment, customer engagement, and continuous improvement Continuously develop knowledge and skills aligned with Optum Financial Value Delivery through internal Agile and culture trainings, self-study resources, and external certifications Seek feedback proactively and use it to improve individuals and teams Communicate effectively across multiple teams and roles, using active listening and questioning techniques Create transparency within and across teams, utilizing tools and practices that bring transparency to work management and knowledge management Guide delivery team members, mentoring and coaching them in Optum Financial Value Delivery principles and practices Identify and address blocking issues, protect teams from outside distractions, and track progress and team health using lean-agile practices and metrics Collaborate with Product Owners and other team leadership to articulate a clear, compelling shared product vision and ensure backlog health and alignment Support program-level product demand and capacity management Prioritize and organize cross-team work effectively, handling work pressures and taking ownership of responsibilities Demonstrate alignment with company values and Optum Financial Value Delivery principles, being approachable and a team player Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Experience as a Scrum Master or Agile Coach, preferably in a cross-team or program-level role Knowledge of Optum Financial Value Delivery Principles and practices is preferred Solid understanding and application of SaFe and/or Lean-Agile principles and practices Proven excellent coaching and facilitation skills, with the ability to guide teams through conflict resolution and foster collaboration Proven solid communication and interpersonal skills, with the ability to convey thoughts and ideas effectively across multiple teams and roles Proven ability to create transparency and promote continuous improvement within teams and across the organization Proven ability to handle work pressures, prioritize effectively, and take ownership of responsibilities Preferred Qualification Relevant Agile certifications, such as Certified Scrum Master (CSM) or Professional Scrum Master (PSM) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Show more Show less
Posted 11 hours ago
3.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Position: Government Sales Specialist Experience : Minimum 3 years of experience in sales, preferably within the government or public sector. The Government Sales Specialist is responsible for driving sales strategies and initiatives within the public sector. This role focuses on building and maintaining relationships with government entities to promote and sell the company's products or services. Sales Strategy and Execution: Develop and implement sales strategies targeting government agencies. Identify and pursue new business opportunities within the public sector. Relationship Management: Establish and nurture relationships with key decision-makers in government organizations. Act as the primary point of contact for government clients, addressing their needs and concerns. Proposal and Bid Management: Prepare and submit detailed proposals and bids in response to government RFPs, GEM, E-tender and other tender processes Collaborate with internal teams to ensure compliance with government procurement processes and regulations. Market Analysis and Intelligence: Conduct market research to identify trends and opportunities within the government sector. Stay informed about changes in government policies and regulations that may impact sales strategies. Sales Reporting and Forecasting: Track and report on sales performance and pipeline activities. Provide accurate sales forecasts and performance metrics to senior management. Collaboration and Cross-functional Coordination: Work closely with marketing, product development, and customer support teams to align strategies and ensure customer satisfaction. Coordinate with legal and finance teams to manage contracts and compliance issues. Qualifications : Education: Bachelor's degree in business administration, Marketing, or a related field (preferred). Skills : Strong understanding of government procurement processes and regulations. Excellent communication, negotiation, and interpersonal skills. Proven track record of meeting or exceeding sales targets. Ability to analyse market trends and develop strategic plans. Proficiency in CRM software, Tender Sites, GEM portal and Microsoft Office Suite. Additional Requirements: Ability to travel as needed to meet with government clients and attend industry events. Strong problem-solving skills and the ability to work independently as well as part of a team. Kindly share your resume on WhatsApp/Email. Contact: 9289345544 Email: Siddharth.s@helloboon.com #sales #tenderexecutive #governmentsales #Governmentsalesexecutive Show more Show less
Posted 11 hours ago
0.0 - 2.0 years
0 Lacs
Kalkaji Devi, Delhi
On-site
Manager Job description Job brief Responsible for managing activities for the tele sales and ensuring customer service objectives are well supported. Oversees the training of new personnel. Ensures professional relations exist with customers and reporting and informational needs are met. Attends and participates in meetings as assigned and keeps management well informed of activities and significant problems. Responsibilities Supervise agents, with responsibilities related to sales, customer relations, trouble reporting, policies Communicate expectations, monitor results, manage performance Mentor agents in effective selling techniques (how to recognize selling opportunities, convert calls into sales, save the sale, increase average order value and order conversion, effective use of pricing and discounts, maintain proper margins, upsell/cross-sell, consultative selling, promote product value) Foster customer loyalty and retention; resolve customer complaints effectively Provide client support as needed Function as subject matter expert; knowledgeable about products and procedures Monitor queues and address real time workforce issues Evaluate phone calls, chats and emails Coach, train, and develop agents Administer attendance, policies, job aids, training materials Conduct employee corrective action and performance improvement plans Keep contact center manager informed on all open or unresolved issues Ensure that call center team members adhere to company policies Conduct agent reviews Report system, web and phone problems to appropriate parties Keep contact center operations manager informed on all open or unresolved issues Foster a positive teamwork environment; function as a role model Flexibility to assist with scheduled shifts and at times be on-call on weekends Other duties or projects as assigned Requirements · Bachelor’s Degree in IT, Computer or Networking preferred · 5+ years’ experience in a call center environment · 3-5 years of Call Center Managerial experience · Must have previous knowledge of Call Center operations and functions, as well as business processes · Highly developed interpersonal and people management skills, including ability to interact with and · influence people at all levels · Strong customer focus and a good telephone manner; · A desire to help others work towards targets and develop their skills · Understanding of the metrics (KPIs). Able to be honest about metrics when someone asks and is willing to · take the hit when the metrics are in the tank. · Excellent problem solving and analytical skills. Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Overtime pay Ability to commute/relocate: Chittaranjan Park, Kalkaji Devi - 110019, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Education: Diploma (Preferred) Experience: Sales: 5 years (Preferred) Team management: 2 years (Required) Language: Hindi (Preferred) English (Required)
Posted 11 hours ago
40.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Vestas Global Talent Management Department is essential in identifying, developing, and retaining skilled employees within our organization. As a member of this progressive team, you'll contribute to enhancing our workforce by implementing strategic human resource initiatives and facilitating a culture of growth and quality. People & Culture > Global Talent Management > Global Talent Partnering Responsibilities Responsible for coordinating talent management strategies Act as a strategic partner, advising on talent-related matters and providing insights to enhance business performance Collaborate with business leaders and HR partners to assess skills, analyze data, and create actionable development plans Support talent acquisition efforts, including sourcing strategies, external partnerships, and employer branding activities Strengthen Succession Planning Create individualized development plans for employees and senior leaders in the region Schedule regular check-ins to review progress and adjust goals, assign leadership training, and stretch assignments Conduct quarterly Talent Action Review/Talent snapshot meetings with the Regional Leadership team to ensure readiness for transitions of key talent Enhance Performance Management Metrics Implement a quarterly performance and organizational health review process Use key talent data to identify strengths and areas for improvement Provide actionable feedback and set specific, measurable goals for the next quarter Strengthen Stakeholder Engagement Develop a stakeholder engagement strategy for Regional/Functional Leadership Teams and Regional P&C Business Partners Schedule regular meetings with key stakeholders to understand talent needs and encourage collaborative initiatives Qualifications Educational Background: A bachelor's degree in human resources, Business Administration, or a related field Experience: Several years of experience in talent partnering, recruitment, talent acquisition, or HR roles Competencies Understanding of talent management best practices, including talent acquisition, employee development, succession planning, performance management, and retention strategies Experience in developing and implementing talent management programs and initiatives in a global organization Practical mindset to assess skill needs, track progress, and make data-driven decisions Business insight to align talent strategies with organizational goals Effective communication and relationship-building skills to collaborate with stakeholders at all levels What We Offer Vestas provides an open, respectful global culture, an attractive compensation package, and long-term career development. Choose us, choose a good future! To meet business growth needs, Vestas needs a lot of professionals to join us. We value all employees and will offer attractive benefits which include: A broad program of on-the-job training, an ideal platform for professional and personal development, a Bonus Program, colorful team activities, etc. We put the emphasis on developing both personal and professional skills. In return, we expect you to contribute to our team's progress. Choose us, choose a solid future! Additional Information Your primary workplace will be Chennai, IN or Manila, Philippines We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date. Please be advised to apply on or before the 30th of June 2025. Additional Benefits Fitness Subsidy Retirement Benefit Plan BEWARE – RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process DEIB Statement At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future. About Vestas Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings. Show more Show less
Posted 11 hours ago
5.0 years
0 Lacs
Greater Chennai Area
On-site
About our team: We are a dynamic, dedicated team that provides management and support for a global guarding services account that spans across 30+ countries. Our client is an industry-leading datacenter organization, and we pride ourselves in delivering best-in-class solutions through our teams made up of Security Operations, Shared Services, Threat and Incident Management, Environmental Health and Safety, and Human Resources. As part of this team, you’ll work alongside a group of professionals that are committed to excellence and innovation. About the role: We’re seeking a strategic and experienced HR Business Partner (HRBP) to support sub-regions across the Asia-Pacific (APAC) region for a global, multi-million-dollar datacenter client spanning 30+ countries. Reporting to the Lead HRBP APAC , this role is instrumental in driving people and organizational effectiveness. You’ll partner directly with senior field leaders to align HR strategies with rapid business growth, while also serving as a key link between the business and the central Program Management Office (PMO). Key Responsibilities Partner with senior leaders to design and deliver strategic HR initiatives that improve team performance and support business goals across APAC. Serve as the main HR contact for assigned sub-regions, advising on all people matters while aligning with global standards. Lead initiatives in succession planning, performance management, leadership development, and workforce planning. Use data to identify workforce trends and drive improvements in areas such as turnover, time-to-fill, overtime, and staffing efficiency. Oversee and report on HR metrics, supporting monthly and quarterly reviews, SLAs, and business dashboards. Collaborate with local Securitas branches and affiliated entities to ensure consistent HR service delivery across countries. Partner and collaborate closely with functional counterparts across Finance, EHS, Training and Compliance to achieve business outcomes. Provide training and guidance on recruitment, wage analysis, performance evaluations, and client-specific HR requirements. Drive cross-functional HR projects focused on process innovation, service delivery, and operational excellence. What We’re Looking For 5+ years of progressive experience in HR business partnering or generalist roles. Bachelor’s degree in Human Resources or a related field. Solid expertise across core HR areas: recruitment, employee relations, compensation, and talent development. Strong knowledge of employment law in India; regional APAC knowledge is a plus. Experience in operations-driven industries (e.g., datacenter, contract security) is highly desirable. Proven ability to manage complexity, influence stakeholders, and lead with professionalism and discretion. Strong analytical and communication skills, with the ability to present to diverse audiences across cultures. Highly organized, detail-oriented, and passionate about collaboration and service improvement. What You’ll Gain Be part of a high-performing, collaborative team supporting a global client. Highly competitive remuneration on offer Exposure to international operations and cross-border HR work. Real opportunities for career development , ongoing learning, and international travel. Join a dynamic, high-growth environment where your impact is visible and valued. Additional Requirements Must be at least 18 years old and legally eligible to work in India. A valid passport or ability to obtain one immediately is required. Willingness to undergo background and drug screening as part of pre-employment checks. Must be flexible and able to travel up to 25% across domestically and internationally, sometimes on short notice. Show more Show less
Posted 11 hours ago
0 years
0 Lacs
New Delhi, Delhi, India
On-site
Overview The Customer Support Executive plays a crucial role in maintaining the company's relationship with its customers by providing exceptional service and support. This position is important as it acts as the frontline representative of the organization, ensuring that customer inquiries and issues are resolved efficiently. Job Location - Dwarka Sector 13 Key Responsibilities Handle customer inquiries through phone, email, or live chat. Provide accurate information about products and services. Resolve customer issues and complaints in a timely manner. Assist customers with product navigation and troubleshooting. Collaborate with other departments to resolve complex issues. Educate customers about new products and features. Maintain a positive, empathetic, and professional attitude toward customers at all times. Meet performance metrics, including response time and customer satisfaction scores. Participate in training sessions to enhance product knowledge. Contribute to teamwork by sharing insights and best practices. Stay informed about company updates, changes, and industry trends. Required Qualifications High school diploma or equivalent; degree preferred. Proven experience in a customer support role. Strong verbal and written communication skills. Ability to listen actively and understand customer needs. Experience with CRM software or similar tools. Strong problem-solving skills and patience. Ability to handle difficult customer interactions with diplomacy. Capable of working in a fast-paced environment. Team player with an aptitude for collaboration. Strong organizational skills with attention to detail. Desire for continuous learning and development. Skills: customer,skills,resolve,customer support,crm,crm software,chat,communication,communication skills,calls,emails,customer management,problem solving Show more Show less
Posted 11 hours ago
12.0 years
0 Lacs
New Delhi, Delhi, India
On-site
Summary: Seasoned TA leader with 8–12 years’ experience, including 5+ years in financial services and 3–4 years in private/wealth banking recruitment. Spearheading a global hiring project focused on Private Bankers and Team Heads across key international markets. Core Competencies: Global Talent Strategy & Market Mapping Multi-country Project Management & Execution CXO-Level Stakeholder Engagement Recruitment Analytics & Executive Dashboards Vendor Management & SLA Optimization Key Achievements: Led end-to-end hiring for 3 regions, achieving time-bound delivery Built competitive intelligence & market maps for private wealth hiring Streamlined recruitment processes with strong reporting metrics Managed global and regional stakeholder alignment Ensured quality of hire, time-to-fill, and budget adherence Education: MBA / Postgraduate in HR (Preferred) Certified in Recruitment / Project Management (e.g., PMP, RPR) Show more Show less
Posted 11 hours ago
2.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About Us We are the largest and most active online platform for international education! Yocket was established in 2015 with a mission to connect people to the world's best learning opportunities. Today, Yocket is the largest community-driven online platform for international education. We help study abroad aspirants by connecting them to the best universities across the world. To date, we have helped more than 10,00,000 students pursue higher education. Every day, thousands of students use our products to explore universities and connect with peers and alumni from renowned institutions. Recently, we were chosen as one of the *Top 100 Indian Startups by Google and MeitY’s Appscale Academy Initiative* and ranked *#18 on App Store Top Charts - Education!* At Yocket, we strive to help our employees find passion and purpose. If you wish to create impact and help students get the best education while taking our vision forward, we would love to have you on our team! Responsibilities : Revenue Generation & Growth Strategy: Develop and execute strategies to drive revenue growth through digital marketing campaigns. Optimize customer acquisition channels and ensure marketing efforts exceed business goals. Campaign Management: Lead end-to-end campaign management across platforms like Google Ads, Facebook, Instagram, Email Marketing, SEO, and SEM. Continuously track and refine campaigns. Performance Analysis: Analyze campaign metrics to enhance conversion rates, reduce acquisition costs, and improve ROI. Customer Acquisition & Retention: Attract new customers and retain existing ones through loyalty programs, personalized communication, and lifecycle marketing. Cross-functional Collaboration: Work with design, product, and sales teams to align marketing with product launches and overall goals. Budget Ownership & Optimization: Manage marketing budgets, monitor KPIs and ROI, and report performance to senior management. Conversion Rate Optimization (CRO): Improve user experience across landing pages, email flows, and creatives to increase conversion. Customer Segmentation & Targeting: Use data to build customer personas and segmentation strategies for better targeting. Competitive Analysis: Track industry trends and competitor strategies to identify new opportunities and drive market share. Requirements : 2+ years of project management experience or ~3+ years of sales experience Studying abroad and industry knowledge is preferred Strong project leadership and completion ability Understanding of formal project management methodologies Excellent internal and client-facing communication Attention to detail, problem-solving, multitasking, and critical thinking Strong analytical and negotiation skills Experience with project management software Ability to deliver projects on time Benefits : Medical insurance for you and your family “No boss” culture – your ideas matter Access to psychological counseling – we care for your mental wellbeing Show more Show less
Posted 11 hours ago
12.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Title : Managed Detection and Response Practice Lead Location : Mumbai (Travel Required) Role Overview As our MDR Practice Lead, you’ll own the end-to-end MDR service line, defining strategy and playbooks, building a world-class SOC team, and ensuring top-tier delivery across marquee accounts. You’ll also cultivate and manage partnerships with leading threat-intelligence providers to supercharge our detection and response capabilities. Key Responsibilities Business Ownership: Own the P&L, drive the growth and maturity of the MDR practice, including revenue contribution, profitability, and operational efficiency. Collaborate with sales and leadership to align service offerings with market demand. Practice Strategy & Roadmap Craft and evolve the MDR service model, aligning to market demands and business goals Set SLAs, KPIs and success metrics; drive quarterly business reviews with stakeholders Threat Intelligence Partnerships Identify, evaluate and onboard high-quality threat-intelligence feeds (commercial and open source) Manage vendor relationships and negotiate data-feed agreements (TTPs, indicators, context) Integrate threat feeds into SIEM and SOAR workflows for real-time enrichment Collaborate on joint threat research, co-branded webinars and industry briefings Delivery Excellence Lead solution design, onboarding and 24×7 operations for enterprise clients across key verticals including fintech, retail, and government sectors Develop and maintain incident-response runbooks, threat-hunting playbooks, and investigative templates Team Leadership & Growth Recruit, mentor and upskill analysts, hunters and engineers Foster a culture of collaboration, continuous learning and blameless post-mortems Demonstrate strong interpersonal and change management skills to navigate complex organizational dynamics and inspire teams Technology & Automation Oversee SIEM (including cloud and hybrid environments such as AWS Guard Duty, Azure Sentinel) tuning, threat-intelligence integration and alert-en Partner with engineering to automate repetitive tasks, reduce manual toil, and scale the operation efficiently Champion the adoption of generative AI tools and automation to optimize threat detection, incident response, and SOC workflows Pre-Sales & Go-To-Market Collaborate with sales and presales to develop compelling MDR proposals and demos Represent the practice in customer workshops, RFP responses and industry forums Innovation & Continuous Improvement Champion a mindset of innovation and adaptability by encouraging adoption of emerging detection technologies and refining methodologies to stay ahead of evolving threats Must-Have Qualifications 12+ years in SOC leadership, MDR delivery or security operations Deep expertise with leading SIEM platforms and SOAR tooling, including cloud and hybrid SIEM management Deep expertise with a leading SIEM platform and SOAR tooling Proven track record scaling a 24×7 MDR service or SOC practice Strong stakeholder management; able to present at executive level Certifications such as CISSP, CISM or equivalent Nice-to-Haves Experience forging and managing threat-intelligence partnerships Masters in Cybersecurity or Information Security Exposure to cloud-native detection (AWS/Azure/GCP) Show more Show less
Posted 11 hours ago
4.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Summary: We are looking for a proactive and detail-oriented ORM & Social Listening Manager to join our Brand Reputation & Strategic Communication team, to manage and protect our Client's online presence. This role will be responsible for monitoring digital conversations, identifying reputation risks and opportunities, and providing actionable insights to strengthen customer engagement and trust. The ideal candidate will possess a keen sense of digital brand behaviour and be comfortable utilising social listening and ORM tools. Key Responsibilities: Online Reputation Management (ORM): Monitor, track, and respond to customer feedback, reviews, and complaints across platforms (Google, Facebook, Twitter, Instagram, LinkedIn, YouTube, Quora, Forums, App Stores, etc.) Craft and manage timely, empathetic, and brand-aligned responses to customer concerns. Flag high-risk issues or potential crises to internal stakeholders in real-time. Maintain response templates and escalation protocols for different scenarios. Analyze trends in negative sentiment and suggest strategies to mitigate them. Social Listening: Set up keyword-based queries and dashboards to track brand mentions, competitors, industry trends, and sentiment across digital platforms. Analyze conversations and create reports that uncover emerging issues, feedback trends, influencer activity, and public perception shifts. Identify potential PR, campaign, or product issues before they escalate. Work with internal teams to improve communication strategies based on listening insights. Analytics & Reporting: Create weekly/monthly dashboards highlighting key insights, sentiment trends, conversation spikes, and ORM metrics (SOV, SoN, response time, resolution rate). Share actionable insights with marketing, PR, customer care, and leadership teams to drive data-backed decisions. Conduct comparative analysis with competitors and industry benchmarks. Key Skills & Requirements: 4+ years of experience in ORM, social listening, or digital customer engagement roles. Hands-on experience with tools like: Sprinklr, Brandwatch, Talkwalker, Meltwater, Hootsuite Insights, Reputation.com, Radian6 , or equivalent. Strong written communication and empathy skills—must be able to write customer responses across tones. Basic understanding of brand communication, sentiment analysis, and crisis communication. Ability to work with data: derive insights, identify anomalies, and recommend strategic actions. Comfortable with high-tempo environments and managing multiple platforms. Familiarity with customer care processes and escalation protocols is a plus. Preferred Qualifications: Bachelor's degree in Marketing, Communications, Public Relations, or related field. Experience working with cross-functional teams—PR, digital marketing, customer service. Exposure to crisis management or campaign amplification is an added advantage. What We Offer: Opportunity to shape brand perception in a fast-moving digital ecosystem. Collaborative and growth-oriented work environment. Access to industry-leading tools and training. Chance to work closely with communications, content, and analytics teams. Show more Show less
Posted 11 hours ago
12.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Description Summary Job Description Summary This position will be responsible for managing all aspects of sales strategy and execution within the assigned accounts in order to achieve budgeted sales targets by developing key customer relationships and working closely with cross-functional teams such as marketing, product management, supply chain, and technical support to ensure we are meeting our customers’ needs and exceeding their expectations. Responsibilities Deliver annual revenue targets by meeting monthly & quarterly budgets : develop and implement the annual business plan including strategic objectives, tactical actions, and financial goals/targets for assigned territory. SFDC Funnel Management : Identify new opportunities through continuous dialogue with key decision makers within the target accounts. Ensure appropriate follow up on these opportunities with timely and accurate information and effective use of CRM system. Add new customers and new projects from existing accounts Maintain regular contact with assigned accounts ensuring strong relationship exists between BD and all levels of administration. This includes understanding organizational structure, dynamics, and identifying key influencers and decision makers. Provide guidance to cross functional groups to help them understand customer requirements, expectations, and feedback. Communicate status updates and changes within the account. Build strong internal relationships across various functions such as Marketing, Supply Chain, Finance, Technical Support etc., to effectively coordinate activities, share knowledge and ensure consistent messaging. Participate in monthly Operations planning ,ncluding forecasts, pipeline review , Market insights, competitive landscape, pricing strategies, promotional effectiveness, and other relevant metrics. Qualifications Education: Master’s degree Experience: Minimum of 12 years’ experience in sales or related field. Mandatory Experience : In Pharma or API or medical device industry Competencies: Excellent verbal and written communication skills. Strong negotiation skills. Proven ability to build and maintain high level relationships internally and externally. Demonstrated success in leading cross functional teams. Ability to manage multiple priorities simultaneously. Must possess strong analytical and problem solving skills with attention to detail. High level of integrity, ethics, and honesty. Demonstrates passion and commitment towards work and personal growth. Self-motivated and self driven. Ability to travel extensively both domestically and internationally. Travel Requirements: > 50% Required Skills Optional Skills Primary Work Location IND Mumbai - CHub Town Solaris Additional Locations Work Shift Show more Show less
Posted 11 hours ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Join our Team About This Opportunity The role is to assure the best value at procurement of resources and services cross Service Lines from ARPs, SPs, ASPs and FSOs in accordance to related scope. Have all needed information on supplier base in Network rollout and acts on supplier performance issues. Secure the accurate contractual prices according to agreed scope. Ensure OHS competence and statutory compliance of supplier. Owner of SoW and Price models. Part of supplier evaluation, selection and KPI requirements. Responsible for forecasting and (A)SP Operational Governance Framework. Key Job responsibility Define strategy for (A)SP / FSO Delivery Mix and assist sourcing in defining site award plans! Support Solution Engineering to build Scope of Work, Purchasing price items. Define supplier performance requirements for sourcing including OHS performance monitoring! In agreement with the Customer, Implementation Management and Project Manager plan the Network rollout & ASP teams’ requirement. Based on the rollout plan forecast the ASP demand and secure the necessary capacity. Secure call-off process to issue purchase orders towards suppliers and orders for internal resources. Secure supplier progress reporting and information flows. Ensure compliance with local safety regulations and OHS Guidelines. Drive regional organization/coordination and act as SPOC to circle interfaces. Together with Sourcing and OHS make cost estimation of implementation services. Establish (A)SP Operational Governance with regular meeting to follow-up OHS, quality and performance progress. Secure the continuous application on contracted prices. Based on the Project forecast the ASP demand and secure the vital capacity Competence Secure ASPs have all required licenses, specific tools, permits and certification before commencement of project Secure ASP Management ways of working, processes, performance requirements and governance model Act on ASP s Service Delivery, OHS, Quality and performance issues Responsible for ASP metrics and score card reporting on efficiency, quality, competence and OHS performance Follow-up and control of ASP readiness and capacity according to delivery needs Must Required B.E. Degree with 10+ Yrs, Experience in Telecom Domain with ASP management is Plus Entrepreneurial & Commercial Thinking Knowledge of Management systems and processes, preferably as initiator Writing and reporting, Analysing, Planning and organizing Skills Very Good experience in sophisticated Microwave & Radio Transport Network rollouts, swaps, or modernizations. Very good technical knowledge about Ericsson RAN, Microwave related products Services. Awareness of Project financials, Costing Budgeting for ASP service area Very good Knowledge of Local OHS Regulation, requirement Ensuring compliance Additional Skills: Planning Organizing Working with People Leading Supervising Coping with Pressures Setbacks Delivering Results Meeting Customer Expectations Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us We are proud to announce Ericsson India is ranked 19th among all 50 countries and is once again officially Great Place to Work Certified™ in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. Primary country and city: India (IN) || Pune Req ID: 762333 Show more Show less
Posted 11 hours ago
2.0 years
0 Lacs
Gurugram, Haryana, India
Remote
About Upthrust Upthrust is a dynamic B2B SaaS marketing agency dedicated to driving rapid growth for businesses through data-driven strategies, conversion optimization, and innovative marketing solutions. We specialize in helping SaaS companies scale efficiently by delivering tailored digital marketing services such as PPC, Paid Social, and growth hacking. Our customer-centric approach leverages cutting-edge tools & techniques to ensure measurable results and accelerated business growth. The opportunity Before you read another word, take a quick peek at who we really are: https://bit.ly/4igeveS What you'll actually be doing As our Sales Development Representative (SDR), you'll play a crucial role in our expansion and revenue growth. Your key responsibilities: Reaching out to the B2B SaaS prospects in North America through cold-calls, emails, and LinkedIn, to initiate conversations and qualify leads Identify customer needs and decision-making processes to generate qualified opportunities and set demo meetings Accurately record and track all sales activities, leads, and opportunities in the CRM system Convert cold prospects into opportunities and meet your targets of 30 demo calls per month and 10 opportunities per month TimeZone: CST/EST We're interested in the people who: Have at least 2 years of relevant work experience Communicate with clarity and persuasion Can spot promising prospects quickly Work autonomously with clear metrics Show genuine interest in our solutions If you are hungry, smart, persistent , we want to hear from you! What we offer: CTC: 9 - 12 LPA Fully remote Health insurance Fast-paced startup environment with plenty of learning & growth opportunities You'll be working directly with the founders with rich industry experience across Investment Banking, B2B SaaS leadership, Corporate Strategy, ISB, and IIT. If you are eager to learn, thrive in a dynamic & goal-oriented environment, and enjoy connecting with people, we want to hear from you! Show more Show less
Posted 11 hours ago
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The job market for metrics professionals in India is growing rapidly as companies across various industries realize the importance of data-driven decision-making. Metrics jobs are in high demand, with opportunities available for individuals at different experience levels.
The average salary range for metrics professionals in India varies based on experience level: - Entry-level: INR 4-6 lakhs per year - Mid-level: INR 8-12 lakhs per year - Senior-level: INR 15-20 lakhs per year
In the field of metrics, a typical career path may look like: - Data Analyst - Business Analyst - Data Scientist - Analytics Manager
In addition to proficiency in metrics, professionals in this field are often expected to have skills such as: - Data visualization - Statistical analysis - Programming (e.g., Python, R) - Database management
As you navigate the metrics job market in India, remember to showcase your skills and experience confidently during interviews. With the right preparation and a passion for data-driven insights, you can excel in this dynamic field. Good luck on your job search journey!
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