Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Job Summary: Optum is seeking a highly skilled, experienced and knowledgeable ED (Ambulatory and Acute) Coding Trainer to lead training initiatives for coding professionals. The ideal candidate will be responsible for training and mentoring coding staff in accurate and compliant emergency department coding practices, ensuring adherence to current guidelines, payer-specific requirements, and regulatory standards. Primary Responsibilities Create and deliver comprehensive training programs for outpatient coding professionals, covering CPT, ICD-10-CM, HCPCS, NCCI edits, and payer-specific guidelines Stay conversant with changes in coding guidelines (CMS, AMA, AHA, ACEP guidelines) and integrate them into training materials and team communication. Prepare training content, SOPs, reference guides, and maintain accurate training records. Provide one-on-one coaching and group instruction on CPT, ICD-10-CM, and HCPCS coding for emergency services. Responsible for new transitions, tracking coding performance through audits, quality reviews, providing constructive feedback and guidance. Support coders with complex case resolution, documentation improvement education, and coding clarification Collaborate with coding leadership to implement training strategies based on audit outcomes and performance metrics. Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so. #NTRQ Required Qualifications AAPC or AHIMA Certification: CPC, COC, CCS Additional certifications such as CEDC (Certified Emergency Department Coder) 8+ years of hands-on outpatient ED medical coding experience, with at least 4-5 years in training, mentoring or quality role Solid knowledge of US healthcare RCM system Skills Familiarity with EMR/EHR, compliance standards, auditing platforms Excellent attention to detail and accuracy in coding and documentation Effective communication skills for provider interactions, strong analytical skill, presentation skill Ability to work independently and meet tight deadline Preferred Qualification Bachelor’s degree in health information management, life science or a related field At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. Show more Show less

Role: Business development Executive Location: Noida/Bangalore/Mumbai Interview mode- Face to face Experience: 3+ years of experience in inside sales, telesales, or business development, preferably in the telecommunications or IT industry. Education: Bachelor's degree in Business, Marketing, or a related field. We need to look for 4+ years of work experience. We can also consider candidates who are only looking for Inside Sales. The candidate should either have a good personality or good communication skill. Job Description: The Inside Sales Executive will be responsible for driving sales growth by identifying, qualifying, and converting leads into customers. This role involves engaging with prospects through phone calls, emails, and online channels to promote products or services, build customer relationships, and achieve sales targets. The Inside Sales Executive will also be responsible for maintaining a robust sales pipeline, following up on leads, providing product information, and collaborating with the sales team to meet organizational goals. This role requires strong communication skills, a customer-focused approach, and the ability to work in a fast-paced, target-driven environment. Key Responsibilities: Actively engage in generating leads through outbound calls (cold-calling), emails and LinkedIn Research accounts, identify key players and generate interest Research and identify potential leads through various channels, including online research, social media, Sales Navigator and networking events Develop and maintain a database of leads and prospects. Analyze and report on lead generation metrics to track progress Fix meetings and Route qualified opportunities to the appropriate sales executives for further development and closure Leads Management and achieve optimal conversion rates from lead nurturing process Implement and refine lead scoring models. Effectively use lead gen tools and technologies Collaborate with sales and marketing teams to develop effective lead generation strategies. Ensure the accuracy and completeness of the lead database. Regularly update CRM Accurately record all interactions with customers in the CRM System. Set up and deliver sales presentations, product/service demonstrations, and other sales actions Perform Effective Online demos to prospects Make outbound follow-up calls to clients via telephone and email. Cross-sell and upsell. Handle inbound, unsolicited prospect calls and convert into sales. Requirements and qualifications Proven experience as an Inside Sales Executive or similar sales role. Excellent communication skills (both verbal and written). Strong negotiation and persuasion abilities. Ability to build and maintain client relationships. Familiarity with CRM software (e.g., Salesforce, HubSpot). Goal-oriented with a strong drive to meet and exceed sales targets. Self-motivated and proactive with a strong attention to detail. Ability to work in a fast-paced, target-driven environment. Bachelor’s degree in Business Administration, Marketing, or related field (preferred). 1-3 years of experience in inside sales, telesales, or business development. Experience in telecom industry is a plus Show more Show less

About Company: Our Client is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. About Client: Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations. Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines. Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries. Job Title: Python Developer Location: Pan India Experience: 5+ yrs Job Type : Contract to hire. Notice Period: Immediate joiners. Mandatory Skills: Python, Angular, AWS Key Responsibilities: Develop highly efficient and scalable software solutions using Python Microservices and RESTful APIs with proficiency in JavaScript good to have and SQL Enhance and maintain on prem and internal PAAS applications and actively rework these to AWS along project timelines Help to design and implement serverless patterns from containerized applications Build industry standard APIs and help with establishing consuming routing calls connectivity protocols and policy Design develop and implement architecture patterns that are optimized for SLAs reliability and cost Look upstream and downstream to see around corners and anticipate future consequences for immediate technical choices Help to establish and grow a culture of software craftsmanship best practices including TDDBDD and Test Automation both Unit and Integration Continuous Integration and Continuous Deployment Drive performance improvements including monitoring detailed metrics problems trends and costs in order to determine solutions required process changes etc that will make the function more efficient Ensure adherence to security standards and compliance with privacy rules and regulations early in the development Be aggressive to resolve and prevent technical debt Actively engage in Agile software development activities including sprint planning daily standups and retrospectives with an aim to continuously improve Collaborate frequently to share ideas and gain perspective Communicate critical information in a clear and timely manner listen to others and seek clarification to confirm shared understanding Initiate and lead code reviews and continuous improvement efforts Create usable documentation playbooks Effectively analyze tradeoffs between usability and performance needs communicate these across the team Optimize pace and meet deadlines Administer product upgrades and patches Provide assistance and support other team members where required including troubleshooting and maintenance of production systems programs applications Seniority Level Mid-Senior level Industry IT Services and IT Consulting Employment Type Contract Job Functions Business Development Consulting Skills Python Angular AWS Show more Show less

About the Role: We are looking for a proactive and skilled HR Specialist focused on training and development to join our dynamic HR team. The ideal candidate will have strong expertise in designing, delivering, and managing training programs that align with business objectives. Knowledge of the Dutch language and culture is preferred to support our Dutch-speaking workforce effectively. Key Responsibilities: Develop, implement, and manage comprehensive training programs and learning initiatives tailored to organizational needs. Conduct training needs analysis to identify skill gaps and learning opportunities. Design engaging training materials, including e-learning modules, workshops, and seminars. Facilitate training sessions, both in-person and virtually, ensuring high participation and effectiveness. Collaborate with department heads and managers to ensure training aligns with business goals. Monitor and evaluate the effectiveness of training programs and recommend improvements. Maintain training records and produce reports on training metrics and outcomes. Support employee onboarding and continuous development initiatives. Provide guidance and support on HR policies related to learning and development. Utilize knowledge of Dutch language and culture to customize training content and communication for Dutch-speaking employees. Stay updated on HR and training best practices, trends, and compliance regulations. Qualifications: Bachelor’s degree in Human Resources, Business Administration, or related field. Proven experience in HR training and development or a similar role. Strong understanding of instructional design and adult learning principles. Excellent communication, presentation, and interpersonal skills. Proficiency in Dutch language (preferred) and English. Familiarity with learning management systems (LMS) and e-learning platforms. Strong organizational and project management abilities. Ability to work independently and as part of a team. What We Offer: A supportive and inclusive work environment. Opportunities for professional growth and development. Competitive salary and benefits package. The chance to contribute to meaningful employee development programs. Show more Show less

About The Opportunity A dynamic player in the sales and services industry, we specialize in enabling urban development through innovative solutions. Our commitment to excellence and customer satisfaction drives our dedicated team in pursuit of challenging goals and fostering strong relationships with clients across India. Role & Responsibilities Develop and execute effective sales strategies to drive revenue growth and achieve sales targets. Lead, mentor, and coach a team of inside sales representatives to maximize performance and enhance customer satisfaction. Utilize CRM tools to manage and analyze sales data, ensuring accuracy and timeliness in reporting. Identify and engage potential customers through lead generation strategies, nurturing relationships to convert prospects into clients. Conduct market analysis to identify trends, competitive landscape, and potential growth areas. Negotiate contracts and close sales, ensuring that client expectations are met while achieving company objectives. Skills & Qualifications Must-Have Proven experience in inside sales or related field. Strong leadership abilities with a track record of meeting sales goals. Proficiency in CRM software and MS Office. Excellent communication and interpersonal skills. Ability to analyze data and market trends for informed decision-making. Preferred Experience in urban development services or related industries. Familiarity with sales performance metrics and KPIs. Knowledge of digital sales techniques and tools. Benefits & Culture Highlights Collaborative and innovative work environment fostering teamwork. Competitive salary and performance-based bonuses. Opportunities for professional growth and development. Skills: ms office,sales performance metrics,data analysis,crm software,inside sales,interpersonal skills,lead generation,performance metrics,customer engagement,leadership,digital sales techniques,market analysis,communication,market trends,sales strategy,team leadership,negotiation skills Show more Show less

CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. JOB TITLE: BILLING & COLLECTION EXECUTIVE - INDIA Overall Mission: Responsible for the company's India Invoicing & Collection procedures Main Contribution: Oversee end-to-end credit control operations, focusing on timely collections, AR analysis, and effective risk management to support business cash flow and reduce DSO. Monitor customer accounts and aging reports, conduct AR reviews, and analyze payment trends to identify overdue accounts and initiate proactive recovery actions. Resolve payment delays through effective communication and dispute resolution, ensuring customer satisfaction while safeguarding company interests. Maintain strong coordination with Sales, Operations, and Finance teams to ensure accurate and timely billing in accordance with contractual agreements. Supervise the preparation and verification of draft and final invoices, credit notes, and supporting documentation for completeness and accuracy. Ensure compliance with internal controls, SOX norms, and audit requirements for both credit control and billing processes. Train and support the AR team in collection procedures, customer communication, and reporting tools; assist in onboarding of new team members. Organize and maintain accurate records of invoices, payments, credit notes, and customer correspondence for audit readiness. Provide regular updates and performance reports on key metrics such as DSO, collections efficiency, billing accuracy, and dispute resolution timeframes. Contribute to process improvement initiatives in billing and collections, ensuring high-quality service delivery and compliance with legal and company policies. Experience & Education: Graduate in any stream with more than 5-10 years and above experience in Credit control. Language: English, Hindi or any other regional language will be an added advantage. Specific Experience & Knowledge Required Excel (advanced skills). Operational & Geographical Knowledge. Invoice Knowledge MIS Report Interpersonal skills ("Essential") Ability to communicate by e-mail. Ability to lead a team. Analytical skills. Good communication Strong interpersonal Show more Show less

We are looking for a Director of Sales who can take charge of our sales team and is enthusiastic about working in a fast-paced, high-growth company. This role is part of the B2C sales function, ensuring target enrollments are achieved for our courses (India/International business). Reporting directly to management, the role involves driving new customer acquisition and motivating sales teams to perform beyond targets. Work experience with EdTech is required. Job Function: Sales Target Achievement: New Customer Acquisition Conversion of leads received through various marketing channels Direct, manage, and coach sales counselors in the team to generate revenue through direct sales and telesales Deliver targeted top-line as per the business plan by meeting sales targets. Sales Strategy: Develop and implement comprehensive sales strategies and other promotional activities for various products to achieve targeted sales Understand students’ requirements and pass on insights toward product improvement based on student interaction/feedback Team Management: Manage a team of 60+ sales personnel Provide training on calls, sales pitches, and objection handling Set team targets and ensure they are achieved Ideate for cross-selling and upselling Strategize and plan incentive structures based on monthly targets Recruit and select new team members, including interviews and hiring Reporting and Audits: Continuously monitor team members based on performance metrics Report the overall performance of the team on different parameters like weekly/bi-weekly revenue per salesperson, average revenue per salesperson, etc. Conduct regular audits in LeadSquared (CRM) to ensure proper lead utilization by team members Requirements Required Experience and Qualifications: 10 years of work experience in sales Must have managed a team of 30+ Excellent communication and management skills Deep understanding of conversion rates Strong sales orientation and customer focus Working knowledge of CRMs and Sales automation tools Must be proficient in MS-Office Great objection handling skills Expected KPIs Maintaining hygiene in lead funnel to arrive at desired sales Improving and maintaining sales conversion rates Monitoring calls and sales counselors’ productivity. Ensuring team productivity is at its highest to achieve monthly targets Show more Show less

We are seeking a dynamic and proactive Team Lead with prior experience in the EdTech industry and strong expertise in CRM . The ideal candidate will be responsible for managing and mentoring a team, driving performance, and ensuring achievement of organizational goals. Key Responsibilities: *Lead, manage, and mentor a team to ensure performance targets are met. *Monitor team KPIs and provide timely feedback and coaching. *Utilize CRM strategies to qualify and nurture leads effectively. *Collaborate with cross-functional teams for seamless workflow and productivity. *Conduct regular team meetings, performance reviews, and training sessions. *Ensure a high standard of customer engagement and satisfaction. *Drive improvements in lead conversion and follow-up processes. *Maintain reporting and documentation on team metrics and achievements. Key Requirements : * 2 to 3 years of total work experience with minimum 2 years in team handling. * Proven experience with CRM Tools. * Experience in EdTech industry is highly preferred. * Strong communication, leadership, and problem-solving skills. * Ability to work in a fast-paced, target-driven environment. * Bachelor’s/Master’s degree in any discipline. Work Location: Kochi Working Days: 6 Days a Week Employment Type: Full-Time Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Internet reimbursement Leave encashment Provident Fund Work from home Schedule: Day shift Morning shift Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have hands-on experience with CRM Tools? Education: Bachelor's (Required) Experience: Inside sales: 5 years (Required) Team management: 3 years (Required) Language: English (Required) Malayalam (Required) Location: Kochi, Kerala (Required) Work Location: In person Application Deadline: 22/06/2025 Expected Start Date: 23/06/2025

Company Description Red Dash Media is an agency focused on Innovation, Strategy, Branding, Social Media, and Digital Marketing. We believe in changing the way businesses market themselves in a rapidly evolving digital world. Our customized strategies help clients win in their markets by creating engagement buzz through our channel expertise. Job Summary: We are seeking a talented and result-driven Digital Marketing Executive with strong expertise in Paid Marketing to join our team at Happily Trade. The ideal candidate must have hands-on experience in managing and optimizing paid campaigns across platforms like Google Ads (AdWords), Facebook Ads, LinkedIn Ads, etc. Key Responsibilities:  Plan, create, execute, and monitor paid ad campaigns across various platforms (Google, Facebook, LinkedIn, etc.)  Manage budgets, optimize ads, and achieve ROI goals  Conduct keyword research, create ad copies, and design effective landing pages  Perform A/B testing, monitor analytics, and adjust strategies accordingly  Generate weekly and monthly performance reports  Stay updated with the latest trends and updates in the digital ad ecosystem  Collaborate with the design and content team to create ad creatives  Recommend growth strategies and handle marketing automation (if applicable) Required Skills & Qualifications:  Minimum 3 years of experience in Digital Marketing with core expertise in Paid Marketing  Proven experience managing Google Ads (AdWords), Meta Ads (Facebook/Instagram), and LinkedIn Ads  Strong knowledge of Google Analytics, conversion tracking, and campaign optimization  Excellent understanding of CPC, CPA, ROAS, and related metrics  Certification in Google Ads or Meta (preferred)  Excellent communication, analytical thinking, and reporting skills  Strong understanding of both online and offline marketing strategies and their implementatio Show more Show less

House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals. Currently House of Shipping is recruiting for a Data Analyst to join our team. Job purpose We are hiring a Data Analyst to join our GSC/Enterprise Analytics team. You will work alongside other business analysts and report directly to the Manager - BI and Reporting. Your main tasks will include performing detailed requirements analysis and developing weekly and monthly management dashboards for multiple business units. To succeed in this role, you should have natural analytical as well as conceptual ways of thinking and be able to interact and explain difficult metric measurement concepts to the business/non-technical users. Gathering business requirements and designing data models to convert raw data into meaningful insights. Identify KPIs with clear objectives and monitor them consistently through dashboards and visually interactive reports created using Power BI or other BI technologies. Develop qualitative and quantitative KPIs and metrics to track performance and provide actionable insights. Evaluating business processes, gathering requirements, uncovering areas for improvement, and developing and implementing solutions. Performing requirements analysis and effectively communicate your insights and plans to cross-functional teams and management. Gathering critical information from meetings with various stakeholders and producing useful reports and ensuring solutions meet business needs and requirements. Monitoring deliverables, setting priorities, and ensuring timely completion of projects. Responsible for Power BI Administration, Solutions, Design and Implementation, Migration, DevOps, Security solution end to end services. Keeping current on the industry's best practices, latest processes, and IT advancements for automating and modernizing systems. Background and experience Bachelor’s degree in Analytics, Computer Science, or Data Science; Mathematics or in a related field and 5+ years of industry experience in data analysis. Previous experience in transportation, warehousing, or a related industry is a bonus but not a must. Competencies and skills Experience in Azure Cloud Solutions, Big data technology stack implementation, supporting cloud services. In-depth understanding of on-prem and cloud database management systems, and ETL and ELT frameworks. Strong Power BI development, Data modeling, Calculations, Conversions and Scheduling skills are mandatory. Familiarity with BI technologies, advanced Excel, and Office 365 technology stack Show more Show less

Key Responsibilities Guide students with their overseas education options after understanding their profile and desired course. Assist students in deciding on the universities/colleges and programs to opt for. Help students build their profile (SOP/LOR/Resume). Advise students on budgeting, expenses and financial planning for their education abroad. Meet monthly and Intake level targets. Qualifications Minimum 1+ years of relevant experience in Study Abroad counselling. Counselling students for overseas education in countries like UK, Australia, USA, Canada & France. Good in MS Office, CRM, Analytics/Numbers, and metrics. What We Offer Competitive compensation Professional development opportunities A vibrant and supportive work environment. We are currently looking for a passionate and experienced Study Abroad Counselor. If you have a strong background in overseas education and a genuine desire to guide students on their global academic journeys, we want to hear from you Show more Show less

Job Ad We are looking for a Product Manager to join our Technology Standardization team within our Product Management organization. We are looking for a dynamic Product Manager to drive the development and evolution of critical platform services that empower scalable, secure, and flexible solutions that adhere to compliance standards set at Athena. This role will also lead critical initiatives focused on driving the modernization of cloud-based services. In this role, you'll work closely with engineering, security, infrastructure and operations teams to facilitate smooth transitions, ensuring that services evolve seamlessly while maintaining reliability, security, and performance. The role also requires defining and roll out of robust platform capabilities that enhance application reliability, governance, and feature management at scale. You will do so in an exciting environment driven by a desire to enable more efficient and effective solutioning. The Opportunity: As a Product Manager for SaaS platform core capabilities, you will play a pivotal role in shaping scalable, secure, and adaptable frameworks that underpin critical platform services such as secrets management, configuration management, and controlled feature rollouts. Your work will directly impact how applications and infrastructure maintain stability, security, reliability, and agility, ensuring seamless operational execution in a dynamic and evolving landscape. This is an opportunity to future-proof foundational platform services, empowering developers and stakeholders to efficiently manage configurations, protect sensitive data, and strategically release features—all while enhancing user experience and compliance standards. Your role will be instrumental in optimizing workflows and creating scalable processes that enhance developer experience and service resiliency. While initial efforts may require hands-on guidance in migration strategies, your long-term vision will focus on automation, ensuring future scalability and efficiency in managing cloud workloads. This position provides a unique opportunity to shape platform practices, define automation pathways, and influence cloud infrastructure evolution within a dynamic and fast-paced environment. This position will work daily within scrum teams, defining and refining user stories, prioritizing product backlogs, and making trade-off decisions between scope, schedule, and business impact. Enough about us, let’s talk about you! You are an outcome-oriented Product Manager You have experience collaborating with Developers/Engineers/Architects and cross functional stakeholders. You have demonstrated the ability to propose the most appropriate approach for the need at hand; and can quickly pivot if this approach fails. You proactively identify opportunities for optimization, automation, and self-service, ensuring sustainable improvements in platform capabilities. You excel in navigating fast-paced environments, balancing competing priorities, and driving measurable results through structured decision-making. You thrive in leading initiatives that drive foundational improvements, balancing short-term execution with long-term scalability. You have a track record of working with teams to refine problem scope, enabling actionable insights and manageable efforts toward execution. You are interested in industry developments and trends. The Team: The Internal Developer Platform team provides the tools and patterns to enable users to interact with the appropriate tools and data at the right time and place to provide high-quality, accessible care for all. We believe this role is a key driver of scalable innovation driving critical platform evolution and service modernization. This role ensures seamless solution integration, governance, and automation, enhancing security, operational efficiency, and reliability. By optimizing platform capabilities and leading key initiatives at athena, this position enables teams to innovate with confidence—supporting growth, compliance, and long-term scalability. Job Responsibilities Define and execute the product strategy, ensuring continuity with team goals. Continue driving self-service capabilities, to minimize developer friction. Enhance core platform services, refining security, scalability, and governance for secrets management, configuration management, and controlled feature rollouts. Strengthen collaborations with engineering, DevOps, and security teams to ensure smooth evolution and seamless integration of platform capabilities. Lead enablement initiatives to optimize cloud migration efforts, facilitating the transition of workloads from ECS to EKS while laying the groundwork for automation. Define and refine key platform and migration metrics, driving data-informed decisions that optimize reliability, performance, and long-term scalability. Advocate for interoperability across configuration management, policy enforcement, access control, and developer experience in distributed and hybrid environments. Contribute to the product vision, develop business cases, ensure a product (or set of product features) meets business requirements, and drive the creation and delivery of the product. Define epics and user stories- clearly articulating business requirements for the problems we’re trying to solve, with a strong focus on outcomes and end user value. Drive ongoing backlog allocations and prioritization of opportunities. Typical Qualifications 4–6 years of total experience, including at least 3 years in a Product Management role. Experience working with stakeholders in a dynamic, environment across cross-functional groups Understanding of product management best practices, including agile development environments Strong analytical, problem-solving, and decision-making skills. Excellent communication skills with the ability to understand and engage on highly technical details of a problem – you should be able to hold your own as a technical SME with architects and engineering stakeholders. Partner with Product Management leaders to drive portfolio and product strategy Exposure to cloud-native environments, containerization technologies (ECS, EKS, Kubernetes), and automation tools is highly desirable. Understanding of regulatory and compliance considerations in cloud infrastructure for health care and AI-driven automation, is a plus. Show more Show less

About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. About Jetpac]: Jetpac, from Circles, is the coolest tech startup you will find, dedicated to making Travel super convenient and 100% hassle free. We're a bunch of rebels, renegades, and sometimes misfits, working together to change the Travel Universe. We grew 10x last year, with customers in >150 countries and availability in 10 different languages and currencies. At Jetpac, we take ownership and we lead! We are ambitious and resourceful Jetpac cadets, who would stop at nothing to get to the desired end outcome! If you think you've got the guts, the smarts, and the hustle to join us, then keep reading! Job Overview We’re hiring a Motion & Creative Designer focused exclusively on high-performing digital ad creatives . You’ll conceptualize, design, and animate video and static assets for platforms like Meta, YouTube, and beyond. This isn’t just about looking good—it’s about creating visual content that sells . You’ll work alongside performance marketers, copywriters, and UGC creators to build a high-volume, high-impact creative engine. If you thrive at the intersection of design, motion, and performance—you’ll love this role. Key Responsibilities Performance Creative Production Design and animate engaging, high-converting ads for Meta, YouTube, and display Translate briefs and concepts into performance-first creatives that drive CAC down and ROAS up Turn UGC/raw content into polished ad units optimized for multiple formats and placements Build multiple iterations of creatives to support A/B testing at scale Creative Strategy & Experimentation Work closely with the growth team to interpret campaign data and optimize creatives accordingly Develop rapid prototypes to test hooks, formats, layouts, CTAs, and design systems Stay up-to-date on visual trends and platform-specific design best practices for Meta and Youtube Maintain a pulse on competitor ad trends and the creator economy Collaboration & Workflow Collaborate with performance marketers, copywriters, and external creators/editors Work within tight feedback loops to iterate fast and meet creative velocity targets Maintain a well-organized file structure and asset library for ongoing campaigns Contribute to building a global performance design system with reusable elements Requirements 2–5 years of experience in graphic and motion design, ideally in a performance-driven environment Strong portfolio of ads or growth creatives for DTC, tech, or mobile products Advanced proficiency in Photoshop, Illustrator, Figma, AI Tools and beyond Familiarity with Meta ad formats, and the principles behind high-converting motion graphics Excellent visual storytelling and editing instincts, especially in short-form formats Ability to handle fast-paced timelines and high creative volume Experience working with cross-functional growth or marketing teams Preferred Experience Prior work with UGC-based ad production Experience in travel tech, telecom, DTC, or app-based businesses Understanding of performance metrics like CTR, CVR, ROAS, and how they connect to creative outcomes Familiarity with tools like Canva for scalable asset generation Desired Skills Strong grasp of visual hierarchy, pacing, and storytelling in performance marketing Ability to convert briefs into multiple creative variants with rapid turnaround Self-starter mindset with a passion for testing, learning, and iterating What We Offer Competitive salary and excellent performance-based incentives. Comprehensive benefits package, including health, dental, and vision coverage. Flexible work arrangements with remote or hybrid options. Opportunity to work with a dynamic and innovative global team. Career growth and professional development opportunities Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS. Show more Show less

Job Description (JD): Position Title: Asso Program Assistant (Grade 1) Department: Product Development / Agile Program Management Reports To: Scrum Master / Agile Program Manager/CPO/CTO Position Overview: The Grade 1 Associate Program Assistant in the Product Team supports product program management efforts. This role involves assisting with Agile/Scrum ceremonies, tracking tasks in Jira, creating reports, maintaining product documentation, and facilitating stakeholder communication. The individual will help ensure that product development stays on schedule, product backlogs are well-managed, and sprint goals are met efficiently. Support the Agile Program Management team by assisting in Scrum activities, organizing sprint-related documentation, and coordinating with cross-functional teams. This role involves maintaining accurate sprint records, coordinating Scrum ceremonies, and tracking the progress of sprint tasks. Candidate will work closely with the Chief Product Officer/CTO/Scrum Master to ensure the smooth execution of Agile practices and facilitate project deliverables in alignment with Scrum methodology. Key Responsibilities: Sprint Coordination and Tracking: Assist in tracking sprint progress, updating the Scrum board, and ensuring task status is current. Documentation and Reporting: Maintain sprint documentation, track metrics, and support report generation for retrospectives. Scrum Ceremony Support: Help organize and facilitate Scrum ceremonies, including daily stand-ups, sprint planning, and retrospectives. Stakeholder Communication: Communicate sprint updates to team members and stakeholders, ensuring alignment on sprint goals and progress. Administrative Support for Agile Practices: Provide administrative assistance to the Scrum team, coordinating tasks, and managing tools to ensure smooth Scrum operations. Skills Required:Basic Scrum Knowledge: Understanding of Scrum fundamentals and Agile principles. Organizational Skills: Ability to manage sprint tasks, prioritize work, and meet deadlines. Documentation and Reporting Skills: Familiarity with Agile tools (e.g., Jira, Trello) for task tracking and reporting. Communication Skills: Effective written and verbal communication to liaise with team members and stakeholders. Attention to Detail: Strong accuracy in documentation and task tracking. Certifications:Project Management Fundamentals: CAPM (Certified Associate in Project Management) by PMIGoogle Project Management Certificate (Coursera) Collaboration and Productivity Tools: Microsoft Office Specialist (MOS) for Excel, Word, PowerPoint Agile & Scrum Practices: Certified Scrum Master (CSM)Scrum Fundamentals Certified (SFC) by SCRUMstudy Communication and Interpersonal Skills: Professional Communication Certification (by LinkedIn Learning or Udemy)Conflict Management and Negotiation Certification (offered by reputable institutions) IT/Technology Basics: ITIL Foundation Certification for understanding IT service management.Digital Transformation and Technology Basics (by Coursera/EdX). Organizational Tools: Jira Basics Show more Show less

OnGrid is a leading digital trust platform offering digital KYC, verifications, and background checks for onboarding employees, contractors users, merchants, customers, etc. Founded by IIT-B alumni, OnGrid has completed more than 500+ million checks across 3000+ happy clients . At OnGrid, we are focused on redefining and reimagining trust, safety, compliance and accountability through our platforms OnGrid , eLockr , and Gridlines . Having built these basic pillars of trust (and creating a profitable venture with 300+ full-time people in the process), we now want our imagination to be let loose and think of avenues never explored, and execute in ways never implemented before. About Role In this pursuit, we are looking for a motivated Executive- Business Development with experience in designing and implementing a strategic sales plan that covers a wide customer base and helps in establishing a strong market presence. The Inside Sales Business Development Specialist is responsible for generating new business opportunities, building relationships with potential clients, and driving sales growth through effective outreach. This role focuses on understanding customer needs, qualifying leads, and converting prospects into long-term customers. The ideal candidate is a self-starter with strong communication skills and a passion for sales. Roles & Responsibilities 1. Lead Generation & Prospecting: ○ Identify and research potential clients using various sources such as online tools, databases, and networking. ○ Reach out to leads via cold calls, emails, and social media to generate new business opportunities. ○ Qualify leads by understanding their needs and determining fit with company offerings. 1. Sales Pipeline Management: ○ Manage and update the sales pipeline using CRM tools, ensuring all leads and interactions are tracked. ○ Follow up on leads promptly and regularly to ensure they move through the sales funnel. ○ Maintain a high level of activity, including making multiple touchpoints per day to prospective clients. 2. Client Engagement & Relationship Building: ○ Build and maintain relationships with key decision-makers within target organizations. ○ Present and articulate product offerings in a clear and compelling manner to prospective clients. ○ Conduct product demos and virtual meetings to address client questions and showcase solutions. 3. Target Achievement & Revenue Growth: ○ Achieve monthly, quarterly, and annual sales targets through consistent effort and strategic planning. ○ Work collaboratively with the sales team to create strategies for closing business deals. ○ Provide accurate sales forecasts and regularly report on sales performance and activity metrics. 4. Market & Industry Research: ○ Stay updated on industry trends, competitors, and market developments to identify potential opportunities. ○ Gather and share feedback from prospects to help improve product offerings and sales strategies. ○ Participate in ongoing training and development to enhance sales skills and product knowledge. Key Requirements: Up to 1 year of experience in IT/platform sales with direct client-facing/business development exposure. Strong English communication skills (written & verbal) and a structured approach to sales. B2B sales experience to CHROs/CXOs preferred; background in BGV or recruitment platforms is a plus. Hands-on with CRM tools (e.g., Salesforce, HubSpot) and Google/Microsoft Office tools. Experience in product demos and handling complex solutions; digital marketing knowledge is an added advantage. Show more Show less

Company: Leena.ai Location: Gurgaon - Work from office Job Type: Full-Time About Leena.ai Leena.ai is a leading enterprise platform designed to enable companies to maximize employee experience through automation, conversation, and a human-centric approach. Our platform helps Fortune 500 companies and growing enterprises streamline their operations across HR, IT, Finance, and more — delivering faster service, reducing manual workloads, and freeing up team members to do their best work. Job Summary We are looking for a hands-on, process-driven QA Manager to address critical product stability challenges and build our QA function from the ground up. This is a pivotal role for a leader who thrives on transforming chaos into quality and is passionate about embedding a 'quality-first' mindset in a fast-growing B2B SaaS company. You will be empowered to define, implement, and own the processes that will make our platform reliable, reduce production defects, and delight our customers. What You'll Do Build the Foundation: Define, implement, and own the company's end-to-end QA strategy. You will establish robust processes, standards, and metrics from scratch to significantly improve product quality. Lead & Mentor: Lead, mentor, and upskill our team of Quality Engineers. Provide hands-on technical guidance and training to bridge process gaps and foster a culture of high performance and continuous improvement. Drive Testing Excellence: Actively lead the design and execution of comprehensive test plans, test cases, and automated test suites. Ensure thorough coverage for API testing, UI/UX testing, regression, load, and stress testing. Champion a Quality Culture: Be the primary advocate for quality across the entire software development lifecycle. Partner closely with Product, Development, and Support teams to embed quality checks at every stage, enabling faster, more reliable releases. Manage & Report on Quality: Establish and manage a rigorous defect-tracing process and bug lifecycle. You will track and report on key quality metrics to give all stakeholders clear visibility into our progress, bottlenecks, and successes. Optimize & Innovate: Continuously identify opportunities to improve testing processes, eliminate bottlenecks, and enhance team productivity. You will stay current with new tools and innovations to keep our quality practices best-in-class. What You'll Bring A Bachelor's degree in Computer Science, Information Technology, or a related discipline. 6+ years of experience in Software Quality Assurance, with at least 2+ years in a lead or management role. Proven, hands-on experience building and scaling QA processes and teams, preferably in a fast-paced B2B SaaS or startup environment. Demonstrated expertise in establishing QA methodologies from the ground up, including creating test strategies, plans, and implementing robust defect management lifecycles. Strong, hands-on experience with both manual and automated testing for web applications. Deep familiarity with modern testing tools and frameworks (e.g., Jira, Selenium, TestNG, Postman, JMeter). A natural leader and mentor with a passion for upskilling teams and a demonstrated ability to drive cultural change. Excellent problem-solving, interpersonal, and communication skills, with the ability to influence and collaborate effectively with cross-functional teams. Skills: postman,test plans,jira,automated testing,api testing,testng,stress testing,qa processes,jmeter,defect management,manual testing,qa methodologies,ui/ux testing,b2b saas,selenium,software quality assurance,testing,test strategies,quality assurance,load testing,regression testing Show more Show less

Job Title: Sr. Executive- Training Support and Excellence Location: Gurugram Job Type: Full-time Job Summary: We are seeking a dynamic and results-driven individual to support the execution and coordination of aviation-related training and client programs. The ideal candidate will be responsible for managing client relationships, liaising with customers, and ensuring smooth day-to-day operations. A strong foundation in aviation and proficiency in Microsoft Excel are essential. Key Responsibilities: Program Management ● Plan, coordinate, and oversee aviation training and development programs. ● Manage timelines, deliverables, and resources to ensure successful program delivery. ● Collaborate with internal departments and training teams to align on goals and schedules. Client Handling ● Serve as the primary point of contact for key clients. ● Build and maintain strong client relationships through consistent communication and service. ● Understand client needs and deliver tailored program solutions. Training Coordination ● Address customer queries and concerns promptly and professionally. ● Ensure high levels of customer satisfaction throughout the program lifecycle. ● Collect and act on customer feedback to improve service delivery. Reporting & Documentation ● Maintain organized records of program activities, client communication, and performance metrics. ● Utilize Microsoft Excel for data management, reporting, and tracking project milestones. Requirements: ● Aviation experience is mandatory (Maximum 2-3 years) ● Bachelor's degree (preferably in Aviation, Business Administration, or a related field) ● Basic understanding of aviation concepts ● Excellent communication and interpersonal skills ● Proven experience in client handling and customer-facing roles ● Proficiency in Microsoft Excel ● Strong organizational and multitasking abilities ● Experience in the aviation or training industry preferred Show more Show less

Lead Generation & Cold Calling Specialist (US/Canada Market) Job Summary: We are seeking a dynamic and results-driven Lead Generation & Cold Calling Specialist with proven experience in selling IT services, specifically AI solutions , to clients in the US and Canada . The ideal candidate will be responsible for identifying potential clients, initiating contact via cold calls/emails, and qualifying leads to support the sales pipeline. Key Responsibilities: Conduct outbound cold calls and emails to prospects in the US and Canadian markets. Identify, generate, and qualify leads for AI and IT services through research, calls, LinkedIn, and other digital channels. Develop and maintain a strong understanding of the company’s AI offerings to clearly articulate value propositions to potential clients. Set up appointments and demos for the sales team with qualified leads. Maintain accurate records of interactions and follow-ups in CRM tools (e.g., HubSpot, Zoho, Salesforce). Collaborate closely with marketing and sales teams to refine targeting strategies and messaging. Track, analyze, and report lead generation metrics and conversion data. Stay updated with market trends, competitive landscape, and emerging technologies in AI. Required Skills & Qualifications: 2+ years of experience in lead generation and cold calling for IT services , preferably AI-related solutions. Strong understanding of AI concepts and their applications in business environments. Proven track record of generating qualified leads and setting appointments in the US and Canadian B2B markets. Excellent communication and interpersonal skills with a neutral or North American accent preferred. Proficiency in CRM systems and outreach tools (e.g., LinkedIn Sales Navigator, Apollo, ZoomInfo). Self-motivated, goal-oriented, and able to work independently in a remote environment. Bachelor's degree in Business, Marketing, IT, or a related field is preferred. Show more Show less

At Airtel , we’re not just scaling connectivity—we’re redefining how India experiences digital services. With 400M+ customers across telecom, financial services, and entertainment, our impact is massive. But behind every experience is an opportunity to make it smarter . We're looking for a Product Manager – AI to drive next-gen intelligence for our customers and business. AI is a transformational technology and we are looking or skilled product managers who will work on leveraging AI to power everything from our digital platforms to customer experience. You’ll work at the intersection of machine learning, product design, and systems thinking to deliver AI-driven products that create tangible business impact—fast. What You’ll Do Lead and contribute to AI-Powered Product Strategy Define product vision and strategy for AI-led initiatives that enhance productivity, automate decisions, and personalise user interactions across Airtel platforms. Translate Business Problems into AI Opportunities Partner with operations, engineering, and data science to surface high-leverage AI use cases across workforce management, customer experience, and process automation. Build & Scale ML-Driven Products Define data product requirements, work closely with ML engineers to develop models, and integrate intelligent workflows that continuously learn and adapt. Own Product Execution End-to-End Drive roadmaps, lead cross-functional teams, launch MVPs, iterate based on real-world feedback, and scale solutions with measurable ROI. What You Need to be Successful Influential Communication - Craft clarity from complexity. You can tailor messages for execs, engineers, and field teams alike—translating AI into business value. Strategic Prioritisation - Balance business urgency with technical feasibility. You can decide what not to build, and defend those decisions with data and a narrative Systems Thinking - You can sees the big picture —how decisions in one area ripple across the business, tech stack, and user experience. High Ownership & Accountability - Operate with a founder mindset. You don't wait for direction — you can rally teams, removes blockers, deal with tough stakeholders and drives outcomes. Adaptability - You thrive in ambiguity and pivot quickly without losing sight of long-term vision—key in fast-moving digital organizations. Skills You'll Need AI / ML Fundamentals Understanding of ML model types: Supervised, unsupervised, reinforcement learning Common algorithms: Linear/logistic regression, decision trees, clustering, neural networks Model lifecycle: Training, validation, testing, tuning, deployment, monitoring Understanding of LLMs, transformers, diffusion models, vector search, etc. Familiarity with GenAI product architecture: Retrieval-Augmented Generation (RAG), prompt tuning, fine-tuning Awareness of real-time personalization, recommendation systems, ranking algorithms, etc Data Fluency Understanding Data pipelines Working knowledge of SQL and Python for analysis Understanding of data annotation, labeling, and versioning Ability to define data requirements and assess data readiness AI Product Development Defining ML problem scope: Classification vs. regression vs. ranking vs. generation Model evaluation metrics: Precision, recall, etc. A/B testing & online experimentation for ML-driven experiences ML Infrastructure Awareness Know what it takes to make things work and happen. Model deployment techniques: Batch vs real-time inference, APIs, model serving Monitoring & drift detection: How to ensure models continue performing over time Familiarity with ML platforms/tools: TensorFlow, PyTorch, Hugging Face, Vertex AI, SageMaker, etc. (at a product level) Understanding latency, cost, and resource implications of ML choices AI Ethics & Safety We care deeply about our customers, their privacy and compliance to regulation. Understand Bias and fairness in models: How to detect and mitigate them Explainability & transparency: Importance for user trust and regulation Privacy & security: Understanding implications of sensitive or PII data in AI Alignment and guardrails in generative AI systems Preferred Qualifications Experienced Machine Learning/Artificial Intelligence PMs Experience building 0-1 products, scaled platforms/ecosystem products, or ecommerce Bachelor's degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics Masters degree in Business Why Airtel Digital? Massive Scale : Your products will impact 400M+ users across sectors Real-World Relevance : Solve meaningful problems for our customers — protecting our customers, spam & fraud prevention, personalised experiences, connecting homes. Agility Meets Ambition : Work like a startup with the resources of a telecom giant AI That Ships : We don’t just run experiments. We deploy models and measure real-world outcomes Leadership Access : Collaborate closely with CXOs and gain mentorship from India’s top product and tech leaders Show more Show less

· Conduct quality audits on customer interactions (calls, chats, emails) and identify improvement areas. · Collaborate with operations and training teams to drive quality excellence across the floor. · Prepare and analyze daily/weekly/monthly quality reports and share actionable insights. · Facilitate quality calibration sessions and feedback sessions with agents and stakeholders. · Create and maintain knowledge documents, SOPs, and e-learning modules for internal use. · Assist in content development for refresher trainings and new hire programs. · Monitor training metrics like TNI (Training Need Identification), training effectiveness, and performance improvement post-training. · D eliver engaging training for new hires, refreshers, and upskilling batches across voice/chat/blended processes · Conduct TNI and design targeted learning solutions to bridge skill gaps · Evaluate training impact via assessments, floor metrics, and stakeholder input · Collaborate with Ops, Quality, and WFM to drive learning initiatives · Maintain accurate training logs, attendance, and feedback documentation · Support seamless nesting, floor readiness, and certification of trainees · Stay updated on process/product changes and ensure knowledge transfer · Prepare and present training performance dashboards and reports · Promote a learning culture that nurtures growth and performance ownership Show more Show less

Who We Are We are a leader in secure, intelligent wireless technology for a more connected world. Our integrated hardware and software platform, intuitive development tools, unmatched ecosystem and robust support make us the ideal long-term partner in building advanced industrial, commercial, home and life applications. We make it easy for developers to solve complex wireless challenges throughout the product lifecycle and get to market quickly with innovative solutions that transform industries, grow economies, and improve lives. www.silabs.com About the team The IoT Digital Design team is a state-of-art IC design team focused on producing world class Wireless MCU SoCs. The architecture specification, design, verification, emulation, and implementation of the Wireless MCU SoCs is the responsibility of the IoT Digital team. These SoCs include an embedded CPU system with analog and digital peripherals, advanced security, advanced power management, and best in class radios to support a wide range of wireless IoT applications and standards. We strive to provide best in class technology solutions through innovation in custom RISC-V Cores and AI/ML components. What we’re looking for: Silicon Labs is seeking a Lead Engineer for the Emulation and Prototyping Platform (EPP) team. The position requires a thorough FPGA development and deployment background with focus on automation to efficiently deliver an emulation platform. Technical leadership and Mentorship experience preferred. Skills you’ll need: Deliver emulation platforms to internal groups to enable pre-silicon verification, validation, and software development. Provide hands-on technical leadership and training for staff. Schedule development, task assignment, and tracking to meet project milestones. Robust quality assurance metrics defined, documented, measured, and reported. Collaboration with internal teams and external vendors to define needs and set expectations. Identify and execute strategic initiatives to advance team delivery. Coordinate emulation and prototyping activities with a global engineering team. Communicates technical information and schedules to senior members of the management team. Functional Role: Worked with industry standard emulation and simulation tools. Ability to understand HDL language and understand HW/SW Codesign. Understand CDC, STA and other timing considerations in the context of FPGA. Advanced knowledge of clocking, memory and other FPGA needs. Experience with Lab equipment like Digital Signal Analyzer and Signal Generator. Knowledge of scripting languages like TCL, perl and python. Previous experience with Linux based version control environment (GIT, Perforce, Methodics). Worked with SystemVerilog and UVM testbench. Job Automation skills like Jenkins and Docker. Embedded C programming. PCB knowledge for schematic, layout, signal integrity consideration etc. Chip integration and bring-up experience. SW, Tooling and DevOps knowledge. Education and/or Experience: 6-8 years in Industry Bachelor or master’s degree in electrical and/or Computer Engineering Benefits & Perks: Not only will you be joining a highly skilled and tight-knit team where every engineer makes a significant impact on the product; we also strive for good work/life balance and to make our environment welcoming and fun. Equity Rewards (RSUs) Employee Stock Purchase Plan (ESPP) Insurance plans with Outpatient cover National Pension Scheme (NPS) Flexible work policy Childcare support We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Show more Show less

Performance Parameters Process performance – as per agreed KPIs (50%) Quality and Productivity Improvement (20%) Customer Satisfaction (10%) Level of Subject Matter Expertise (20%) Improved Gross Margins Employee Satisfaction, people development and morale. Building people capability Attrition within target levels. Improvement in quality and productivity. Process performance – as per KPIs over the month Customer Satisfaction Role/ Responsibilities Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements Provide coaching and feedback to team members to enable them to improve their performance Assist new hires such that they are productive on the floor in the shortest possible time frame Escalations management and resolution Provide inputs on process and system to the team members Client interaction, where required at the level of supervisors Ensure compliance with internal policies and procedures, external regulations and information security standards Develop strategies on the floor for reducing attrition and improving employee satisfaction. Stay in touch with people and have the pulse of how they think and what needs to be done to influence them. Documented monthly/half yearly performance review of Assistant Managers / Lead Assistant Managers Execute quarterly and annual appraisals of Assistant Managers / Lead Assistant Managers and consequent development of processes effectively. Appraisal of Agents based on evaluation of metrics performance and of non-metrics based parameters. Mentor Agents and TL Drive reward and recognition activity on the floor. Get participation and create enthusiasm. Drive process improvement activity on the floor using process excellence methodology. Be the champion for improvement on the floor. Identify areas for improvement, scope projects and involve relevant others. Create enthusiasm for the process. Review Performance of the KPIs on a near term basis and develop plans for improvement in performance. Stay in touch with the Client at the Process Owner level on a daily basis to review progress. Ensure compliance with internal policies and procedures, external regulations and information security standards. Competencies & Skills Strong people management and leadership skills. Capability to conduct an appraisal discussion and assess different levels of performance and potential. Capability to communicate with large teams. Process Excellence Methodology. Appreciation of the domain needs of the process and its key drivers. Reasonable level of business perspective regarding the internal functioning of BPO/EXL. Good networking capability and Client facing skills. Strong knowledge of US Property and Casualty Insurance is a mandate. Experience in both Life and P&C Claims will be preferred. Experience of transitioning/managing P&C Claims processes in the past/current profile will be an added advantage. Educational Qualification Graduate / Post Graduate in any stream Domain related training background to Insurance for property and casualty – Preferable Auto Claims Show more Show less

About Client: Our Client is a multinational IT services and consulting company headquartered in USA, With revenues 19.7 Billion USD, with Global work force of 3,50,000 and Listed in NASDAQ, It is one of the leading IT services firms globally, known for its work in digital transformation, technology consulting, and business process outsourcing, Business Focus on Digital Engineering, Cloud Services, AI and Data Analytics, Enterprise Applications ( SAP, Oracle, Sales Force ), IT Infrastructure, Business Process Out Source. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru. Offices in over 35 countries. India is a major operational hub, with as its U.S. headquarters. Job Title : Quality Assurance engineer – Playwright Key Skills : Automation Testing,, Playwright, Java, cucumber. Job Locations : Hyderabad, Chennai, Bangalore, Pune, Kolkata Experience : 9+ Years. Education Qualification : Any Graduation. Work Mode : Hybrid. Employment Type : Contract. Notice Period : Immediate Job Description: Minimum 7+ years of Playwright, Java, BDD cucumber, Strong in Java API testing/ Automation is a must PostMan/ RestAssured/ SOAP/ Karate or similar. Hands on Experience with Test automation frameworks Selenium, Playwright, Cypress or similar. Strong Coding skills Java/ Jscript, Core Java, Typesctipt or similar. Ability to Develop, design and build test automation frameworks from scratch choosing the right frameworks based on project needs Cross browser testing / automation using SauceLabs/ BrowserStack or similar. Ability to work in a flexible/ fast paced Agile environment. Strong communication skills, problem solving skills. Define and report Quality Engineering metrics. Lead and mentor a team of quality engineers. Hands on Experience on SQL Show more Show less

Job Title: QA Engineer Department: Technology Reports to: Software Engineering Manager Experience: 5 + years Location: Ahmedabad, India Company Introduction Genea was built on a foundation of listening to and serving our commercial real estate customer’s needs starting with our flagship Overtime HVAC product. Over the years, we’ve earned the trust and loyalty of 21 of the top 25 largest commercial real estate companies in the US and continue to prove our value to them every day. Our clients depend on us to develop value-added technology solutions to solve other pain points in their operations. We have grown our product portfolio to serve the complex and expanding needs of property teams. Genea is a family of solutions are designed to improve commercial real estate operations through cutting-edge technology. Revolutionize access control, streamline overtime HVAC, and economize submeter billing. Our host of cloud-based, automated solutions are built to cut costs, reduce admin times, and maximize the tenant experience. Experiencing enormous growth with aggressive expansion plans, Genea is expanding a Software Development and Operations center in India and is looking for dynamic engineering leaders, who can become part of this already successful growth story, and partner in creating a world class team and products. Responsibilities Create and execute test strategy-plans to validate the quality of the Genea’s product implementations Working with a team of developers and testers to ensure the quality and functionality of the product in the given time. Writing test cases, reviewing, executing, and analyzing results. Defect logging, tracking, and verification. Communicating with remote QA teams daily for updates and testing plans. Work in Agile mode of testing, work extensively in test design, test case creation, test automation if required, execution and feature sign off end to end. Work on and conquer challenging problems every day. Define and implement software testing and quality processes as well as testing best practices Work in a dynamic fast paced environment with minimal supervision. Requirements 5+ years of experience with a deep expertise in testing methodologies and manual testing. Experience in enterprise product testing would be ideal. Excellent hands on testing and analytical skills to break software under test. Ability to write and review test strategy, test plans, test cases, defect reports, traceability metrics for SaaS implementations. Experience in test governance, measurements, metrics, and test reporting. Must have backend server application validation experience which obviously includes API validation. Experience with POSTMAN for API testing, including creating and executing automated test scripts, managing collections, and ensuring API functionality and performance. Passion for software testing and quality. Strong communication skills and ability to work both in a team environment and independently. Nice To Have Skills Experience with automated testing and tools such as Git, Maven, Jenkins, and Selenium is an advantage. Basic knowledge of Javascript/Nodejs/Python. Competencies Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Perks And Benefits We Offer ✨ Work Your Way: Enjoy a flexible working environment that suits your lifestyle. ✨ Time Off: 24 days of PTO and 10 holidays to unwind and pursue your passions. ✨ Comprehensive Leave Options: Including maternity, paternity, adoption, wedding, and bereavement leaves to support you during important life events. ✨ Health & Safety First: Benefit from family health insurance and personal accident coverage beyond your CTC. ✨ Top Workplace Honors: Celebrated as a Top Workplace from 2021 to 2024. ✨ Balanced Workweek: Embrace a balanced life with our 5-day work schedule Show more Show less

Company Overview DROPDASH is a leading drop shipping company specializing in providing a wide range of high- quality products to customers. We offer a seamless e-commerce experience by connecting suppliers and D2C/Dop-shippers, with a strong focus on innovation, drop-shippers satisfaction, and growth. 1)Role _ (Sales) No of Position - 5 2) Role_ (Key Account Management) No of Position - 3 Any Interested Candidate can share their CV on ayushmee.pattanaik@dropdash.co or on WhatsApp 9810776324 Role _ (Sales) { No of Position - 5} Key Responsibilities  Sales Strategy & Outreach: Develop and implement sales strategies to attract new drop-shippers and expand the D2C/Drop-shippers base in our company.  Customer Acquisition: Pitch to D2C/Drop-shippers, drop shipping services to potential clients, focusing on the benefits of our platform, product catalog, and competitive advantages.  Client Relationship Management: Build and maintain long-term relationships with drop-shippers, ensuring satisfaction, resolving issues, and encouraging long team business engagement.  Negotiation & Closing Deals: Negotiate contracts, pricing, and terms with D2C/Drop-shippers, ensuring profitability and adherence to company policies.  Product Knowledge: Maintain in-depth knowledge of the D2C/Drop shipping process, product offerings, and industry trends to effectively communicate with prospects and D2C/Drop-shippers clientele.  Sales Reporting & Forecasting: Track sales performance, report on KPIs, and provide regular updates to the Sales Manager. Provide sales forecasts and contribute to team goals.  Customer Feedback & Market Insights: Gather feedback from drop-shipper to improve services, identify new opportunities, and stay ahead of industry trends. Required Skills: o Excellent communication and interpersonal skills, with the ability to build rapport with clients. o Strong negotiation skills and a goal-oriented mindset. o Proficient in CRM software and MS Office Suite. o Ability to work independently and as part of a team in a fast-paced environment.  Personal Attributes: o Highly motivated and results-driven with a proactive approach to sales. o Strong problem-solving skills and ability to think strategically. o Detail-oriented and able to manage multiple accounts simultaneously. o A passion for to learn and execute. Role_ (Key Account Management) { No of Position - 3} Key Responsibilities 1. Account Management: o Build and maintain strong, long-lasting relationships with key clients. o Serve as the primary point of contact for key accounts, addressing inquiries, concerns, and feedback promptly. o Develop customized strategies to meet clients' business objectives and KPIs. 2. Business Development: o Identify and pursue opportunities to expand client portfolios and increase revenue. o Collaborate with cross-functional teams to introduce new products, services, or features. o Analyze client data to identify trends and recommend actionable strategies for growth. 3. E-commerce Operations: o Understand e-commerce platform dynamics and guide clients on optimizing their online stores. o Ensure smooth drop shipping operations, including inventory management, supplier coordination, and order fulfilment. o Monitor and manage pricing, promotions, and marketing campaigns for client accounts. 4. Performance Analysis & Reporting: o Track and report on key performance metrics, providing insights and recommendations for improvement. o Prepare and present business reviews and performance updates to clients and internal stakeholders. 5. Client Satisfaction & Retention: o Proactively address potential issues to maintain a high level of client satisfaction. o Conduct regular check-ins to gather feedback and implement necessary changes.  Required Experience: o Proven experience as a Key Account Manager, preferably in E-commerce, D2C, Drop shipping, or related industries. o Experience in B2B or B2C sales, with a strong track record of meeting or exceeding sales targets. o Strong understanding of e-commerce platforms, dropshipping models, and digital marketing strategies.  Required Skills: o Excellent communication and interpersonal skills, with the ability to build rapport with clients. o Strong negotiation skills and a goal-oriented mindset. o Proficient in CRM software and MS Office Suite. o Ability to work independently and as part of a team in a fast-paced environment.  Personal Attributes: o Familiarity with global drop shipping suppliers and marketplaces (e.g., AliExpress, Oberlo, etc.). o Experience working with international clients and markets. o Detail-oriented and able to manage multiple accounts simultaneously. o A passion for to learn and execute. Show more Show less