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14.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Department: Technology Location: Pune Description Are you passionate about building test automation that accelerates product excellence? Do you believe that smart QA practices empower developers and elevate user experiences? Join Scan-IT as a Software Testing Manager! We’re seeking a detail-oriented and forward-thinking Software Testing Manager to lead our QA efforts with a strong focus on test automation, especially using tools like Testim.io. This is a unique opportunity to scale a robust quality engineering culture across our global software teams. We’re a technology company with global reach – active in 35+ countries across 3 continents. From Barcelona to Singapore, our digital solutions support the logistics networks that keep the world moving. Backed by a strong financial foundation and a culture built on trust, innovation, and opportunity, we offer the stability of a well-established business with the energy of a growing international tech team. Bring your leadership, strategy, and hands-on experience – and help us raise the bar for quality across all touchpoints. What You'll Do… Own QA Strategy: Define and evolve the company-wide testing and QA automation strategy. Lead Automation Implementation: Drive the adoption and optimization of automation tools, especially Testim.io, across web and interface testing pipelines. Build and Mentor QA Teams: Grow and mentor a global team of 25+ QA engineers, instilling strong testing practices and a quality-first mindset. Ensure High Coverage : Define test plans, manage execution across integration, regression, and performance testing. Collaborate Cross-Functionally : Partner with DevOps, Engineering, and Product teams to ensure test coverage and quality gates are built into the CI/CD pipeline. Champion Tools & Standards : Promote scalable test frameworks, reusable components, and automated scripts. Monitor and Report : Analyze test metrics, identify gaps, and continuously improve QA processes. Documentation & Training: Maintain comprehensive documentation using tools like Document360 and deliver internal training on test methodologies and tooling. What You’ll Need… Bachelor’s degree in Computer Science, Engineering, or a related field. 14+ years of professional experience in software quality assurance or engineering. 8+ years of experience leading QA teams or managing automation initiatives. Deep knowledge of automation tools; hands-on experience with Testim.io is required. Familiarity with scripting languages like JavaScript or Python for custom test scenarios. Understanding of testing strategies across APIs, microservices, and UI. Experience with CI/CD tools like Jenkins, GitHub Actions, or GitLab CI. Familiarity with Agile development and project management tools (e.g., JIRA, Confluence). Strong analytical mindset, problem-solving skills, and effective communication abilities. Experience with cloud platforms (AWS, Azure, or GCP) is a plus. Here’s What We Offer… At Scan-IT, we pride ourselves on our vibrant and supportive culture. Join our dynamic, international team and take on meaningful responsibilities from day one. Innovative Environment: Explore new technologies in the transportation and logistics industry. Collaborative Culture: Work with some of the industry’s best in an open and creative environment. Professional Growth: Benefit from continuous learning, mentorship, and career advancement. Impactful Work: Enhance efficiency and drive global success. Inclusive Workplace : Enjoy hybrid work opportunities and a supportive, diverse culture. Competitive Compensation: Receive a salary that reflects your expertise. Growth Opportunities: Achieve your full potential with ample professional and personal development opportunities. Join Scan-IT and be part of a team that’s shaping the future of the transportation and logistics industry. Visit www.scan-it.com.sg and follow us on LinkedIn, Facebook and X. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description Role Overview: We are seeking a detail-oriented Commercial Underwriting Senior Analyst to support CRE loan underwriting processes, including Pre-Screen Services and Preliminary Loan Sizing. The ideal candidate should have a strong understanding of CRE loan basics, operating statements, and rent roll analysis. Key Responsibilities Perform CRE Loan Underwriting for a variety of commercial real estate assets. Conduct Pre-Screen Services to assess the initial viability of loan requests. Perform Preliminary Loan Sizing based on market, financial, and property data. Review and analyze Operating Statements, Rent Rolls, and Borrower Financials to support underwriting decisions. Evaluate property cash flows, tenant lease terms, and market factors to assess risk and recommend appropriate loan structures. Prepare and present underwriting summaries to internal stakeholders. Collaborate with credit teams, sales teams, and external parties as needed. Required Skills & Experience Solid understanding of Commercial Real Estate Loan Underwriting processes. Experience in Pre-Screen Services, Preliminary Loan Sizing, and CRE loan analysis. Strong ability to interpret Operating Statements, Rent Rolls, and basic property financials. Familiarity with key commercial real estate metrics and loan structuring. Proficiency in financial modelling and Excel-based underwriting tools. Good analytical thinking, attention to detail, and risk assessment capabilities. Preferred Qualifications Bachelor’s degree in Finance, Real Estate, Economics, or a related field. Prior experience in Commercial Real Estate Lending, Credit Analysis, or Loan Underwriting. Exposure to US Commercial Real Estate markets (if applicable). Skills Required RoleCommercial Underwriter Senior Analyst Industry TypeReal Estate Functional AreaITES/BPO/Customer Service Required Education Graduation Employment TypeFull Time, Permanent Key Skills BANKING MORTGAGE PRE-SCREEN SERVICES UNDERWRITING Other Information Job CodeGO/JC/347/2025 Recruiter NameSubashini Show more Show less
Posted 1 day ago
0 years
0 Lacs
Pune, Maharashtra, India
Remote
About SailPoint: SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less. Why SailPoint? Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact. SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more. SailPoint is looking for a candidate to support our Customer Success Portfolio activities. This role will coordinate with every group within the Customer Success Delivery department (Community and Education, Customer Success Management, Professional Services, and Support) as well as Sales and Marketing to deliver a set of services designed to help SailPoint customers be successful in their Identity Security journey. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels. Responsibilities: Ensure all operations are carried on in an appropriate, cost-effective way Improve operational management systems, processes and best practices Formulate strategic and operational objectives Examine financial data and use them to improve profitability Manage budgets and forecasts Perform quality controls and monitor KPIs Recruit, train and supervise staff Find ways to increase quality of customer service Requirements: Excellent verbal and written communication skills, and ability to comprehensively and clearly present strategic issues and solutions Proven skills at cultivating strong working relationships and working well within a team to learn and share knowledge. Ability to work in multiple time zones, specifically supporting the United States time zones. Proven work experience as Operations Manager or similar role Experience budgeting, forecasting, and measuring an organization using metrics Outstanding organizational skills Leadership ability, including experience coaching/mentoring Experience with spreadsheet software like Microsoft Excel and Smartsheet a strong plus Experience with Salesforce, Tableau, and JIRA a strong plus Experience with SaaS based Security solutions a strong plus Ability to work independently and collaboratively in a remote environment Experience with SharePoint is a plus Experience of working with Solution Architects An ideal candidate will also: Have experience in customer facing activities/engagement Have built out operational processes Participated in tool selection for operational needs Have mentored or coached a diverse team of technical/non-technical professionals Demonstrated ability to understand, support, technical/security solutions Education: Bachelor’s degree or equivalent experience, preferred, not required Travel: This position requires up to 5% travel. About SailPoint India and our Benefits: Nestled in the heart of Pune, a bustling hub of technology and culture, the office exemplifies SailPoint's commitment to excellence. Surrounded by a vibrant atmosphere, the Pune office serves as a strategic center for the company, where cutting-edge solutions are crafted and implemented to address the ever-evolving challenges in identity security. With a team of highly skilled professionals, the office embodies SailPoint's values of Integrity, Innovation, Impact and Individuals. Our Pune team works under a hybrid model enjoying the office 2-3 days a week (unless otherwise specified). We provide excellent office amenities, competitive salaries and strong benefits: Our benefits program offers medical insurance for employees and their dependents, accident insurance and term life insurance for all employees. All premiums are paid by SailPoint. Company sponsored health-checkups for employees and discounted rates for dependents Annual performance bonus Private equity at certain levels 24 Leaves every year in addition, 10 holidays Flexible Work hours SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Pune, Maharashtra, India
Remote
About The Opportunity We operate at the forefront of India’s Artificial Intelligence & Enterprise Software Solutions sector, building production-grade, large-language-model (LLM) applications that power real-time search, recommendation, and decision-support systems for Fortune-500 clients. Our fully remote engineering pods in Mumbai and Pune transform cutting-edge GenAI research into scalable business value while nurturing a culture of ownership, learning, and rapid iteration. Role & Responsibilities Design and ship GenAI products that fuse Retrieval-Augmented Generation (RAG) with LangChain/LangGraph pipelines for chatbots, semantic search, and agentic workflows. Implement vector-based retrieval by orchestrating FAISS-backed indexes, chunking strategies, and prompt-engineering playbooks that boost LLM precision and recall. Prototype and harden ML models (classification, regression, clustering) in Scikit-learn or PyTorch, then productionise via micro-checkpointing (MCP) and CI/CD. Instrument agentic behaviours that call external tools/APIs, manage memory, and evaluate reasoning traces for safety and ROI. Collaborate cross-functionally with product, design, and MLOps to translate business stories into measurable AI metrics and A/B experiments. Author technical docs & knowledge share to uplevel team expertise in GenAI best practices and responsible-AI compliance. Skills & Qualifications Must-Have 3–7 yrs hands-on experience building LLM-powered applications with LangChain and/or LangGraph. Proven mastery of FAISS (or Pinecone/Weaviate) for vector search, plus solid understanding of embeddings and cosine-similarity maths. Strong foundation in machine-learning algorithms—classification, regression, and model evaluation—with production code in Scikit-learn or equivalent. Ability to craft, debug, and optimise prompt engineering & chunking strategies that minimise token cost while maximising answer quality. Fluency in Python; familiarity with software-engineering best practices (Git, unit tests, Docker, MCP-style model checkpoints). Excellent written and verbal communication skills to explain complex GenAI concepts to technical and non-technical stakeholders. Preferred Experience designing agentic frameworks (tool-calling, planning-&-execution loops, reflection) for autonomous task chains. Prior contribution to open-source GenAI libraries or research publications. Exposure to data-pipeline tooling such as Airflow, Spark, or cloud-agnostic serverless runtimes. Skills: GenAI,LangChain,LLM,LangGraph,FAISS,MCP,Agentic,Machine Learning,Classification,Regression,ScikitLearn Show more Show less
Posted 1 day ago
10.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Position – Principal (Corporate Finance) Experience Required 10+ Location – Mumbai BKC Role Overview: As a leader to set up and grow the Corporate Finance practice, you will lead the charge in establishing and scaling our advisory services offerings in Mumbai. In this entrepreneurial role, you will not only be responsible corporate finance engagements, relationship management, but also provide leadership and support for the expansion of our practice beyond Mumbai, leveraging your expertise to tap into new markets and build strategic partnerships. Key Responsibilities: Profit and Loss Management: Take ownership of your profit and loss statement, managing revenue, expenses, and profitability targets in alignment with overall business objectives and financial performance metrics. Business Development: Lead business development efforts to identify and pursue new opportunities for revenue generation, leveraging your expertise in corporate finance to win and execute engagements with clients. Client Relationship Management: Build and maintain strong relationships with clients, understanding their strategic objectives, financial needs, and challenges, and providing tailored advisory services to address their unique requirements. Financial Analysis and Advisory: Conduct comprehensive financial analysis, valuation, and due diligence to support clients in making informed decisions related to mergers and acquisitions, capital raising, restructuring, and other strategic transactions. Strategic Planning: Develop and execute strategic plans to expand company's footprint in the domestic market, identifying target sectors, industries, and geographic regions for growth and investment. Team Leadership: Collaborate with cross-functional teams, including consultants, analysts, and support staff, to deliver high-quality services and solutions to clients, fostering a culture of excellence, innovation, and teamwork. Market Research and Insights: Stay abreast of market trends, regulatory developments, and competitive dynamics in the domestic market, providing thought leadership and actionable insights to clients and internal stakeholders. Compliance and Risk Management: Ensure compliance with relevant regulations, industry standards, and internal policies, and effectively manage risks associated with corporate finance activities, including legal, regulatory, and reputational risks. Qualifications: Bachelor's degree in Finance, Business Administration, or a related field; MBA or advanced degree preferred. 10+ years of experience in corporate finance, investment banking, or consulting, with a proven track record of managing profit and loss statements, driving business growth, and building lasting client relationships. Strong financial modeling, valuation, and analytical skills, with the ability to interpret complex financial data and communicate insights effectively to clients and stakeholders. Excellent interpersonal, communication, and negotiation skills, with the ability to engage and influence senior executives and decision-makers. Demonstrated leadership capabilities, with experience leading teams, managing projects, and driving results in a dynamic and fast-paced environment. Deep understanding of domestic market dynamics, industry trends, and regulatory requirements, with a passion for staying ahead of the curve and delivering innovative solutions to clients. Benefits: Competitive salary and performance-based incentives Growth oriented work culture Mediclaim policy Snacks and refreshments provided free of charge Show more Show less
Posted 1 day ago
0.0 years
0 Lacs
Jaipur, Rajasthan
On-site
Join 4Fox Business Solutions! We are on the lookout for an Account Manager to join our team. This is a fantastic opportunity for someone who thrives in a dynamic environment and is passionate about producing engaging user-generated content. Responsibilities Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in online store (like Amazon, Flipkart) Have Knowledge of product Listing. Creating promotional offers and checking to see that these are uploaded precisely. Reviewing copy and legal disclaimers to verify their accuracy. Analyzing traffic to inform website maintenance and the effectiveness of marketing strategies. Examining sales-related metrics to inform restocks. Reporting on the utility of existing and novel strategies. Ability to tackle the demands of ever-evolving technological implements with ease. Individual skilled in managing e-commerce platforms (amazon, flip kart etc.) Can learn and adapt the related areas of e-commerce ecosystem Requirements Handled the Account Renewals Ability to work under pressure Should have knowledge of MS Excel & Power Point Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Ability to commute/relocate: Jaipur city, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): We are located in Malviya Nagar are you comfortable with the location ? Are you an immediate joiner ? Work Location: In person
Posted 1 day ago
4.0 - 6.0 years
0 Lacs
Amritsar, Punjab, India
On-site
Responsibilities Organic Ranking – Drive digital metrics such as traffic, engagement rate, average time spent, form fills (leads) by conducting research, planning and executing all SEO / SEM activities for organic growth Email Marketing – Manage a database, find out the right tools and run regular email campaigns including newsletters, cold email campaigns and drip campaigns Analytics & Reporting – Own and manage all reports related to website metrics, budgets, leads Evaluate Technologies – Keep an eye out on the latest technologies and tools available by constant research, demos, trials to experiment and ensure that the MarTech Stack is as per industry benchmarks Integrated Campaign Management – Liaison with content marketers, marketing operations, designs and sales leaders to run 360 marketing campaigns including email, social, ABM to maximize ROI and better lead nurturing Qualifications Experience into B2C Ed Tech company is a plus 4 to 6 years of overall work experience. At least 3 years of experience in core digital marketing Certifications – Google Data Analytics Professional Certificate, Advanced Google Analytics (Any other certification is good to have) Proven experience in executing high-performing campaigns mapped directly with ROI (funnel creation) Track record of organic first marketing instead of paid or PPC (desirable but not mandatory) Show more Show less
Posted 1 day ago
0 years
0 Lacs
Mumbai Metropolitan Region
Remote
About The Opportunity We operate at the forefront of India’s Artificial Intelligence & Enterprise Software Solutions sector, building production-grade, large-language-model (LLM) applications that power real-time search, recommendation, and decision-support systems for Fortune-500 clients. Our fully remote engineering pods in Mumbai and Pune transform cutting-edge GenAI research into scalable business value while nurturing a culture of ownership, learning, and rapid iteration. Role & Responsibilities Design and ship GenAI products that fuse Retrieval-Augmented Generation (RAG) with LangChain/LangGraph pipelines for chatbots, semantic search, and agentic workflows. Implement vector-based retrieval by orchestrating FAISS-backed indexes, chunking strategies, and prompt-engineering playbooks that boost LLM precision and recall. Prototype and harden ML models (classification, regression, clustering) in Scikit-learn or PyTorch, then productionise via micro-checkpointing (MCP) and CI/CD. Instrument agentic behaviours that call external tools/APIs, manage memory, and evaluate reasoning traces for safety and ROI. Collaborate cross-functionally with product, design, and MLOps to translate business stories into measurable AI metrics and A/B experiments. Author technical docs & knowledge share to uplevel team expertise in GenAI best practices and responsible-AI compliance. Skills & Qualifications Must-Have 3–7 yrs hands-on experience building LLM-powered applications with LangChain and/or LangGraph. Proven mastery of FAISS (or Pinecone/Weaviate) for vector search, plus solid understanding of embeddings and cosine-similarity maths. Strong foundation in machine-learning algorithms—classification, regression, and model evaluation—with production code in Scikit-learn or equivalent. Ability to craft, debug, and optimise prompt engineering & chunking strategies that minimise token cost while maximising answer quality. Fluency in Python; familiarity with software-engineering best practices (Git, unit tests, Docker, MCP-style model checkpoints). Excellent written and verbal communication skills to explain complex GenAI concepts to technical and non-technical stakeholders. Preferred Experience designing agentic frameworks (tool-calling, planning-&-execution loops, reflection) for autonomous task chains. Prior contribution to open-source GenAI libraries or research publications. Exposure to data-pipeline tooling such as Airflow, Spark, or cloud-agnostic serverless runtimes. Skills: GenAI,LangChain,LLM,LangGraph,FAISS,MCP,Agentic,Machine Learning,Classification,Regression,ScikitLearn Show more Show less
Posted 1 day ago
1.0 years
0 Lacs
Navi Mumbai, Maharashtra, India
On-site
Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based eClinical Coordinator to join our Data Management / eClinical team in Mumbai, India. By working with the eClinical Project Manager and other team members, these professionals ensure the accuracy of data that is reported by patients for clinical studies. If you are detail-oriented, and enjoy a predictable and standardized work environment, this could be the opportunity for you. As new hires, eClinical Coordinators go through an extensive onboarding and training process, which prepares them to become experts in their field. Responsibilities Assist the Project Manager in system design and set-up; Create study specific documents; Track and provide key study metrics and project monitoring; Work with clients in obtaining requirements and responding to inquiries; Other assigned projects and tasks. Qualifications Bachelor's degree in a health related field with strong attention to detail and working knowledge of Excel and Word; Knowledge of medical terminology; 1-2 years of experience in a pharmaceutical or CRO setting preferred. TRAVEL: None Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What To Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Location Name: Bengaluru - Residency Road Job Purpose “This position is open with Bajaj Finance ltd.” Data Science, Data Mining, Data co-ordination with marketing team, BI team Driving FA data campaigns Sales query resolution on regular basis Duties And Responsibilities Х Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non Bundled through Lead fulfillment & Field Activity on existing Data Base Х Manage, control & own all channels businesses. Х Recruit, retain, manage & build a productive team of Off Roll employees Х Maintain delinquency on the portfolio, in line with the Product Segment. Х Take Care of customer Escalations and Complaint Х Monitor & measure key conversion, productivity & data penetration metrics Х Effectively engage with Credit, Operations & Risk teams. Required Qualifications And Experience Х Graduates with relevant experience of 2-3 prior work experience of Direct or Channel sales in loans. Experience in Insurance will be an added advantage. Х Excellent Team Handling and problem resolving ability. Х Ability to Recruit FOS through different channels. Х Good hands on experience and knowhow for working on Data Management and MS Office. Х A good team leader to handle the team and achieve the set target. Х Exceptionally high motivational levels and needs to be a self starter. Show more Show less
Posted 1 day ago
3.0 years
0 Lacs
Surat, Gujarat, India
On-site
Job Summary: We are seeking a dynamic and results-driven Marketing Manager to lead the development and execution of strategic marketing initiatives that drive brand awareness, engagement, and qualified lead generation for Logicwind’s services and products. The ideal candidate will manage end-to-end digital marketing efforts, collaborate closely with the sales team to align on revenue goals, and consistently deliver on a monthly MQL target. This role involves overseeing content creation, managing website performance, optimizing marketing campaigns based on data-driven insights, and ensuring strong brand positioning through impactful storytelling. The Marketing Manager will also coordinate with external partners and stay ahead of industry trends to drive innovation and performance. Job Responsibilities: Develop and execute strategic marketing plans to drive awareness, engagement, and lead generation for Logicwind’s services and products. Own and deliver a monthly target of 50 Marketing Qualified Leads (MQLs) by planning and executing high-impact marketing campaigns. Oversee all aspects of digital marketing, including SEO, SEM, email marketing, content marketing, LinkedIn marketing, and social media campaigns. Collaborate closely with the sales team to align marketing strategies with revenue goals and pipeline targets. Manage website content, updates, and performance, ensuring it supports lead generation and brand positioning. Plan and manage the creation of high-quality marketing content, including blogs, whitepapers, case studies, videos, and newsletters. Develop and communicate clear brand messaging, positioning, and storytelling for both services and products. Monitor and analyze marketing KPIs and campaign performance to optimize strategies. Coordinate with external agencies, designers, and freelancers as needed to deliver projects on time. Stay updated on industry trends, competitor activities, and emerging tools and technologies in marketing. Skills Requirement emonstrated success in generating qualified B2B leads and executing full-funnel marketing campaigns. Strong hands-on experience in LinkedIn Marketing, including paid campaigns, content strategy, and engagement growth. Hands-on experience with tools like Google Analytics, HubSpot, SEMrush, WordPress, and social media platforms. Strong understanding of B2B marketing, buyer journeys, and account-based marketing strategies. Excellent written and verbal communication skills with strong storytelling abilities. Strong leadership skills and ability to manage cross-functional teams and external vendors. Analytical mindset with experience tracking metrics and delivering ROI-driven campaigns. Nice to have Experience marketing SaaS products or enterprise solutions. Knowledge of CRM tools. Experience working in startup or high-growth environments. Required Experience Bachelor’s or Master’s degree in Marketing, Business, Communications, or a related field. 3+years of proven experience in marketing roles within IT services and/or product companies. Show more Show less
Posted 1 day ago
8.0 years
0 Lacs
Surat, Gujarat, India
On-site
FEMALE CANDIDATES ONLY!! About Anantam HR Anantam HR is a dynamic recruitment consultancy firm specializing in end-to-end talent acquisition solutions across industries. We aim to connect top talent with thriving organizations while maintaining a strong focus on quality, agility, and client satisfaction. Position Summary The Team Leader will be responsible for managing and overseeing the NON-IT recruitment operations of the firm. This includes leading a team of recruiters, ensuring timely delivery of hiring mandates, client coordination, performance management of the recruitment team, and implementing efficient sourcing strategies. Key Responsibilities Operational & Team Management Lead and supervise the recruitment team to meet client requirements within stipulated timelines. Plan, allocate, and monitor recruitment tasks across various industry verticals. Track performance metrics – team KPIs, TAT, closures per recruiter, revenue per client. Ensure continuous improvement in sourcing techniques and selection processes. Client Relationship Management Serve as a point of contact for key clients; understand job requirements, update on progress, and ensure client satisfaction. Prepare and present recruitment status reports to clients regularly. Handle escalations and ensure high service delivery standards. Talent Acquisition Process Develop recruitment strategies for mid-to-senior-level hiring across domains. Guide the team on sourcing, screening, interviewing, and shortlisting quality candidates. Explore and implement tools for automation, AI screening, and applicant tracking. People Management & Internal HR Functions Recruit, onboard, train, and retain internal HR/recruitment team members. Develop KRAs, KPIs, and performance appraisal systems for the recruitment team. Conduct regular one-on-ones, feedback sessions, and motivation drives for team engagement. MIS & Reporting Maintain dashboards on recruiter performance, closures, open positions, and billing. Provide periodic analytics and business insights to senior management. Prepare productivity and revenue-based incentive reports. Required Qualifications & Experience Bachelors/Masters degree in Human Resources, Business Administration, or related field. 5–8 years of experience in recruitment or staffing (at least 2 years in a team lead or managerial capacity). Experience working in a consultancy/agency setup is a must. Strong understanding of end-to-end recruitment lifecycle and ATS tools. Key Skills & Competencies Excellent leadership, team management, and mentoring skills. Strong business acumen with client-handling abilities. Knowledge of KRAs, KPIs, and performance tracking models. Analytical thinker with data-driven decision-making. Effective communication, problem-solving, and negotiation skills. Ability to work in a fast-paced, target-driven environment. Preferred Tools/Platforms Knowledge Excel, Google Sheets, and recruitment dashboards Applicant Tracking Systems (e.g., Zoho Recruit, Naukri RMS, etc.) LinkedIn Recruiter, Naukri, Indeed, and other sourcing platforms Show more Show less
Posted 1 day ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Software Sales Manager/Director Fulltime Location: Bengaluru Job description About Us Aezion is a trusted digital solutions partner delivering high-ROI, custom software solutions for global clients. We believe in getting it right and making it right, with a focus on design excellence, innovation, and data-driven decision making. Join our team to create impactful digital experiences! We are a dynamic and innovative software services company that is poised for growth. Our team is passionate about delivering high-quality solutions to our clients, and we’re looking for a driven, hands-on Sales Manager/Director who can jump in and help us accelerate our revenue from the ground up. Job Summary As a hands-on Sales Manager/Director , you will play a critical role in building and scaling our sales operations from the ground up. You’ll work directly with the leadership team to define and execute strategies aimed at generating new business, expanding existing client relationships, and growing overall revenue. This role requires a self-starter who thrives in a fast-paced, evolving environment and has a proven track record of driving sales for software services. Key Responsibilities • Sales Strategy Development & Execution: Define, implement, and continuously refine a sales strategy that aligns with the company’s goals for growth. Bootstrap our sales efforts by identifying new business opportunities, defining target segments, and executing plans to win clients. • Prospecting & Lead Generation: Take a hands-on approach to sourcing and generating leads through cold outreach, networking, partnerships, and other creative methods. Identify key prospects and work to qualify them quickly. • Sales Funnel Management: Manage the entire sales process from initial contact to closing. Work closely with prospects to understand their pain points, present tailored software solutions, and negotiate deals effectively. • Client Relationship Management: Build long-lasting relationships with clients through excellent communication and service. Serve as a trusted advisor and work with clients to expand their engagement with our software services. • Revenue Growth: Consistently meet or exceed sales targets while maintaining high standards of customer service and satisfaction. Collaborate with the marketing and product teams to ensure alignment between sales and offerings. • Market & Competitor Analysis: Keep a pulse on the competitive landscape, understand industry trends, and adjust sales strategies accordingly. Identify gaps in the market and uncover new opportunities to increase sales. • Reporting & Analytics: Track sales activities and performance metrics, reporting progress to leadership on a regular basis. Use data to optimize sales strategies and processes. Required Skills & Qualifications Proven experience as a hands-on sales manager, business development manager, or similar role in a software services or technology environment. Strong track record of revenue generation and sales growth, ideally in a startup or rapidly scaling company. Ability to work independently and take initiative to drive sales activities from scratch. Excellent communication, negotiation, and presentation skills. Comfortable working with both technical and non-technical stakeholders. Proficient in using CRM tools (e.g., Salesforce, HubSpot) to track leads, opportunities, and sales performance. Strong understanding of the software services industry, including trends, challenges, and opportunities. Ability to think strategically while executing tactically. Self-motivated, results-oriented, and adaptable in a fast-changing environment. Preferred Qualifications Experience selling SaaS solutions or custom software development services. Familiarity with lead generation tools and sales automation software. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. If this excites you, then apply below. Role: Sr. Manager/Platform Support Specialist – Strategic Platforms #Experience in building Veeva & Salesforce CRM architecture Description: • Enterprise Platform Expertise - Deep understanding of CRM, CMS, DAMS, MAP, CDP, and consent platforms such as Salesforce, Veeva, AEM, Marketo, Tealium, and OneTrust. • Client-Facing Communication - Strong ability to articulate platform value propositions, lead client discussions, and contribute to commercial engagements. • ITIL & Service Management - Hands-on experience with ITIL-based service management frameworks and tools such as ServiceNow and JIRA. • Leadership & Team Management - Proven experience in leading and scaling global support teams, managing vendor relationships, and ensuring team performance. • Process Design & Optimization - Ability to design scalable workflows, define SLAs, and optimize operations through continuous improvement initiatives. • Automation & GenAI Awareness - Knowledge of GenAI applications and automation tools (e.g., Workato, MuleSoft) to drive efficiency and intelligent support. • Compliance & Regulatory Acumen - Understanding of regulated environments with knowledge of GxP, 21 CFR Part 11, and audit practices. • Training & Enablement Programs - Experience in structuring onboarding, skill enhancement, and certification frameworks for platform support teams. • Analytical & Reporting Skills - Ability to interpret support data, generate performance reports, and provide insights for strategic decisions. • Certifications & Platform Credentials - Salesforce Admin, Veeva certifications (preferred), or equivalent credentials showcasing platform proficiency. Key Responsibilities: • Client Engagement & Value Proposition Design • Collaborate with Sales, Product, and Delivery teams to define and pitch compelling support service offerings in RFP/RFI responses. • Platform Support Strategy & Execution • Define and execute platform support workflows, SLAs, KPIs, and governance models, ensuring smooth transitions and operational excellence. • Support Team Leadership • Lead a cross-functional global support team, fostering collaboration and mentoring team members across onshore/offshore models. • Knowledge Management & SOP Development • Create and maintain detailed SOPs, runbooks, and scalable knowledge management systems for all supported platforms. • Escalation Management • Serve as the SME for platform-related incidents, ensuring timely and effective resolution of escalations through ITIL practices. • Automation & Innovation Enablement • Identify use cases for automation and GenAI-based solutions to enhance support processes, reduce MTTR, and personalize user experiences. • Training & Certification Programs • Design and manage training programs, certification initiatives, and ongoing upskilling for support personnel across platforms. • Tool & Platform Enablement • Manage integrations and operations across CRM, CMS, DAMS, CDP, MAP, and Consent platforms using tools like Salesforce, Veeva, AEM, etc. • Compliance & Regulatory Oversight • Ensure platform support complies with industry standards and regulations such as GxP, 21 CFR Part 11, and company audit requirements. • Performance Metrics & Reporting • Track and report key support metrics (e.g., CSAT, MTTR, ticket volume) to stakeholders, enabling data-driven decisions and risk mitigation. Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics. Show more Show less
Posted 1 day ago
3.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Position: Marketing Communication Specialist Experience : Freshers to 3 years Location: Prahladnagar , Ahmedabad Employment Type: Full Time Job overview: This position focuses on creating and executing complete marketing communication strategies to boost the group's & brand's visibility, increase engagement, and help achieve organizational goals. We're looking for someone with ‘Passion’, ‘Exposure’ and ‘Experience’ (not mandatory) in developing B2B brands. Strong skills and understanding in Content Writing, Blog writing, SEO Content Writing, Video Script Writing, Social Media Content, Online Reputation Management (ORM Content), Community Management, Public Relations, E-mail Marketing, and Personal Branding are essential. Command of ‘languages’ and ‘strong writing’ abilities are required for this role. Requirements: Skills & Qualifications Bachelor's or Master’s degree in marketing, journalism, communication or a related field Strong hold on storytelling, creative thinking and appetite to experiment Strong attention to detail and the ability to work independently or as part of a team Strong time management and organizational skills Outspoken and a communication enthusiast who can easily build relations An aesthetic eye to enhance quality of content for brand campaigns What You'll Do Content Writing Create high-quality and persuasive written content for various marketing materials, website content, blog articles, social media posts, email campaigns, product descriptions, press releases, video scripts, advertisements, catalogue content, etc. Conduct thorough keyword research to identify relevant and high-performing keywords for website and online content Understand and adapt to different brand voices and tones, maintaining consistency in messaging across all channels (style, fonts, images, etc.) Write and script content for Reels, short & long form videos Proofread and edit content to ensure grammatical accuracy, clarity, and adherence to brand guidelines Stay updated on industry trends and best practices in copywriting and content marketing Contribute to brainstorming sessions and provide creative ideas for content development and marketing campaigns Be willing to answer any questions posted by the readers Writing scripts, speeches, and thought leadership content on behalf of senior management and manage their over all personal brand Managing company-wide internal communications including newsletters, announcements, policy updates, leadership messaging, etc. Drafting first versions of important communications such as stakeholder emails, corporate announcements, and presentation narratives Create original, engaging posts and comments across Reddit and other relevant platforms Track engagement metrics and adjust approach based on performance Identify trending topics and conversations relevant to our industry Onboarding Creators/Influencers (Community) Call and engage creators on monthly basis as part of a structured performance program Share new campaign briefs, challenges, and targets in a motivating, goal oriented way Develop & design community outreach program across brands Do regular podcasts and live sessions with the Architects, Interior & Landscape Designers Maintain performance dashboards and update progress weekly Public Relations Plan and execute comprehensive PR strategies tailored to ceramics & mosaics communication objectives Draft and edit press releases, industry commentaries, media Q&As, and other editorial content Build and maintain strong relationships with top-tier media partners, celebs., influencers and thought leaders Other Responsible for various awards & recognition Prepare pitch decks/presentations Prepare news articles and whitepapers Be part of various shows, events and exhibitions Act as in-house ‘Content Creator’ Show more Show less
Posted 1 day ago
2.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
About Us We are seeking a dynamic and creative Social Media Marketing Executive to join our team in Ahmedabad. As the Social Media Marketing Executive, you will be responsible for developing and implementing comprehensive social media strategies that drive engagement, brand awareness, and business growth. Location & Work Type - Location: Ahmedabad - Job Type: Full-Time, Work From Office - Experience Required: Minimum 2 years of Agency Experience Key Responsibilities - Develop and execute innovative social media strategies across all major platforms (Instagram, Facebook, LinkedIn, Twitter, and emerging platforms) - Lead and mentor a team of social media executives to deliver high-quality content and campaigns - Create and manage content calendars while ensuring timely delivery of all social media initiatives - Monitor, analyze, and report on social media performance metrics and KPIs - Manage client relationships and present social media strategies and results to stakeholders - Stay current with social media trends, best practices, and platform updates - Oversee paid social media campaigns and optimize budget allocation - Collaborate with creative teams to ensure brand consistency across all social channels - Develop crisis management protocols for social media channels Required Qualifications - Bachelor's degree in Marketing, Communications, or related field - Minimum 2 years of experience in a social media role within an agency setting - Proven track record of growing social media engagement and followers - Strong understanding of social media analytics and reporting tools - Experience with paid social media advertising and budget management - Excellent project management and team leadership skills - Strong creative writing and copywriting abilities - Proficiency in social media management tools (Meta Business Suite, Hootsuite, Buffer, Sprout Social, etc.) What We Offer - Competitive salary package - Professional development opportunities - Performance-based bonuses - Modern office environment - Regular team-building activities - Career growth opportunities - Work with diverse clients across industries Show more Show less
Posted 1 day ago
10.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Job Description Job Description: Job Title: Manager/Sr Manager-Capacity Planning Location: Bangalore, India Job Summary: We are seeking an experienced and analytical Manager – Capacity Planning to lead and drive strategic workforce planning across a multi-channel, global contact center environment. The ideal candidate will bring over a decade of experience, with deep expertise in capacity modelling, WFM tools, and managing high-performing planning and scheduling teams. This is a critical role responsible for ensuring efficient operations, meeting service levels, and supporting business growth with data-driven workforce solutions. Key Responsibilities: Develop short-, mid-, and long-term capacity plans (18 to 36-month outlook) based on business forecast, shrinkage, and workload trends. Build detailed headcount, revenue, and demand projections including support for RFPs and business case modelling. Utilize WFM tools (e.g., Aspect eWFM, NICE IEX, Impact 360), advanced Excel, SQL, and Power BI for data modelling and reporting. Lead capacity planning and scheduling teams, driving automation and process improvements using VBA and MS Excel. Create and maintain accurate scheduling templates using Erlang calculations across multiple channels and queues (calls, email, chat, social media). Provide risk analysis and mitigation planning related to SL performance, staffing deficits, and future business demand. Collaborate with operations, HR, training, and finance teams to ensure strategic alignment and support recruitment and ramp planning. Partner with external vendors as needed and work across remote and cross-functional teams. Support financial planning by preparing resource and demand inputs for budget cycles. Present data-driven insights, planning assumptions, and risks to senior leadership in a clear and professional manner. Mandatory Qualifications: Minimum of a Bachelor’s Degree, Post Graduate Diploma, or Professional Degree in any field (Diploma holders with relevant experience will also be considered). 10+ years overall experience, including 7+ years in a customer-facing global operations or contact center/BPO environment. In-depth understanding of contact center metrics and their interdepend Skills Required RoleManager/Sr Manager-Capacity Planning Industry TypeHospitals/ Health Care, ITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Graduation Employment TypeFull Time, Permanent Key Skills CAPACITY PLANNING FORECASTING RESOURCE PLANNING WORKFORCE MANAGEMENT Other Information Job CodeGO/JC/211/2025 Recruiter NameSubashini Skills Required RoleManager/Sr Manager-Capacity Planning Industry TypeHospitals/ Health Care, ITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Graduation Employment TypeFull Time, Permanent Key Skills CAPACITY PLANNING FORECASTING RESOURCE PLANNING WORKFORCE MANAGEMENT Other Information Job CodeGO/JC/211/2025 Recruiter NameSubashini Show more Show less
Posted 1 day ago
8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Location: Hyderabad, India Job Type: Full-Time Job Summary We are looking for a strategic and forward-thinking Customer Success Enablement Manager to empower our CX teams with the training, tools, and knowledge they need to drive customer outcomes at scale . You will architect enablement programs, integrate AI into CS workflows, and lead cross-functional alignment to ensure our teams are skilled, informed, and future-ready. You’ll play a critical role in shaping how Keka delivers value across the customer lifecycle—especially in a fast-growing SaaS landscape where customer experience is the real product. Key Responsibilities Develop and execute scalable onboarding, training, and upskilling programs for Onboarding, CSMs, Support, and Training teams. Drive AI-first enablement initiatives —identify opportunities to integrate AI tools in daily CS work (e.g., ticket intelligence, nudges, auto-QBRs, knowledge bots). Build and manage a robust knowledge infrastructure —internal wikis, playbooks, SOPs, and CS toolkits. Collaborate with Product, Sales, and Marketing to deliver timely product updates, value messaging, and GTM readiness to CS teams. Measure enablement impact through defined KPIs (onboarding ramp time, productivity per CSM, NPS correlation, CSAT improvement, tool adoption). Maintain and enhance Learning Management Systems (LMS), onboarding portals, and self-paced learning modules. Standardize and drive adoption of CS tools (e.g., Gainsight, Salesforce, ChurnZero), and improve data quality & hygiene practices . Partner with CS Leadership to assess skill gaps and build competency-based learning paths and certification programs. Qualifications 4–8 years of experience in Customer Success, Enablement, Revenue Ops, or L&D for tech/SaaS teams. Proven ability to build and scale enablement programs that drive performance and customer value. Experience with CS platforms (Gainsight, Totango), LMS tools (TalentLMS, Lessonly), and enablement platforms (Guru, Highspot). Strong content development, curriculum design, and storytelling skills. Excellent collaboration and stakeholder management capabilities across cross-functional teams. Familiarity with AI-driven tooling and automations used in CS (e.g., ticket classifiers, AI-summarizers, sentiment analysis). Preferred Skills Background in Instructional Design or Learning & Development. Experience building or managing AI-led enablement workflows (chatbots, knowledge assistants, product coaching tools). Certification in enablement methodologies (e.g., ATD, CSM, Pragmatic Institute). Understanding of key CS metrics— NRR, churn, adoption, expansion , and how enablement directly impacts them. Passion for tech adoption, behavioral change, and performance coaching. Show more Show less
Posted 1 day ago
1.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About the Role: Join us as a Product Designer, revolutionizing user experiences through collaboration and cutting-edge design. Drive engagement with intuitive interfaces, fueled by B2C expertise and customer insights. Stay ahead of trends, driving continuous innovation. Ready to make an impact? Key Responsibilities: Collaborate effectively with product, engineering, and business teams to deeply understand the problems you're solving for our customers, and explore multiple high-level approaches to solving them Design ourn UX and UI elements and evolve them further as our products mature and scale. Design prototypes and perform usability testing/guerilla testing of your design work Ensure the voice of the customer is present by incorporating customer feedback, usage metrics, and usability findings into design Contribute towards shaping our design standards and patterns. Ideal Persona: Someone having 1 years of experience as a product designer in a B2C setup Someone who can contribute in building design culture, in addition to individual contribution. Has working knowledge of the Figma and how component libraries/design systems are set up there. Someone who has knowledge of technical constraints and best practices in designing of digital platforms and responsive web design principles. A true focus on the customer—you make your design decisions based on research, including interviews, usability testing and quantitative data A passion to learn and grow every day and curious about the “why” of design, as well as the “what” An interest in designing for customer growth and engagement. Experience working on consumer facing products where you have been through the life-cycle of design and release iterations (Optional). Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies. You can meet our founders here -> Arnav Kumar and Vaibhav Singh This is a great time to join the rocketship and participate in the upside. Your move! :) Show more Show less
Posted 1 day ago
3.0 - 5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Transforming sales to become a future-ready and digital B2B revenue engine. Backend sales operations , maintaing and creating sales reports , dash boards Equip sales teams with the right content, training, and data to drive sales activity. What are we looking for? "Excellent Communication Skills: Strong listening and verbal communication skills to accurately assess customer interactions. Analytical Skills: Ability to analyze data, identify trends, and draw meaningful conclusions to inform improvement strategies. Attention to Detail: Keen focus on capturing nuances in customer interactions and accurately evaluating performance against quality standards. Customer Service Orientation: Understanding of customer needs and a commitment to delivering exceptional customer service. Interpersonal Skills: Ability to provide constructive feedback and coach agents effectively. Technical Proficiency: Familiarity with call recording systems, quality monitoring software, and data analysis tools CRM proficiency: Expertise in using CRM systems (e.g., Salesforce, SAP) to extract and analyze sales data. Sales process knowledge: Understanding the complete sales cycle, from lead generation to closing deals, to identify potential bottlenecks and areas for improvement. Business acumen: Applying business knowledge to interpret sales data and align quality analysis with overall company goals. Sales forecasting: Analyzing sales trends to accurately predict future sales performance and identify potential risks "- Ability to establish strong client relationship - Ability to manage multiple stakeholders - Adaptable and flexible - Collaboration and interpersonal skills - Problem-solving skills" Roles and Responsibilities: "Quality Analyst is responsible for monitoring and evaluating customer interactions across various channels (calls, emails, chats) to ensure they adhere to established quality standards, identifying areas for improvement, and providing feedback to agents and teams to optimize customer experience and service delivery. Key Responsibilities: Quality Monitoring: Regularly listen to recorded customer interactions, evaluating agent performance against set quality metrics like adherence to scripts, product knowledge, tone of voice, problem-solving skills, and customer satisfaction. Data Analysis: Analyze call metrics and trends to identify areas of concern and opportunities for improvement, generating detailed reports to share with management. Feedback and Coaching: Provide constructive feedback to agents through individual coaching sessions, highlighting strengths and areas needing development, to enhance their performance. Calibration Meetings: Participate in regular quality calibration sessions with other analysts to ensure consistent evaluation standards across the team. Quality Standard Development: Assist in developing and updating quality standards based on company policies, customer feedback, and industry best practices. Auditing and Compliance: Conduct periodic audits to ensure compliance with regulatory requirements and company guidelines. Training Support: Collaborate with training teams to identify training needs based on quality analysis and contribute to the development of training materials. Issue Escalation: Identify and escalate critical customer issues to relevant teams for timely resolution. Compliance Oversight: Monitor sales activities to ensure compliance with relevant regulations and company policies related to sales practices and customer interactions. Collaboration with Sales Teams: Work closely with sales managers and teams to understand their challenges, identify areas for improvement, and implement quality initiatives to achieve sales goals. Sales Data Analysis: Regularly review and analyze sales data from the CRM system to identify trends, patterns, and areas where sales performance can be enhanced, including metrics like conversion rates, lead generation, average deal size, and customer satisfaction. " Show more Show less
Posted 1 day ago
6.0 - 8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
BPO RECRUITMENT MANAGER Company Name: Cyfuture Industry: IT Services and IT Consulting Company Website : www.cyfuture.com Location: Noida Experience : 6-8 year minimum Key Responsibilities: Bulk Hiring: Assist in sourcing and screening candidates specifically for BPO roles. Coordinate high-volume walk-in drives and hiring events. Manage scheduling, assessments, and follow-ups with candidates. Develop and implement effective sourcing and hiring strategies specific to BPO talent. Forecast manpower requirements in collaboration with operations and workforce planning teams. Onboarding Assistance: Support the onboarding process for new hires in bulk hiring contexts. Organize induction programs tailored for large batches of employees. Ensure onboarding documentation is completed efficiently. Sourcing & Selection: Manage sourcing through job portals, social media, campus hiring, references, and consultants. Screen and shortlist candidates for voice, non-voice, blended, and support roles. Coordinate and schedule interviews and drive the selection process with operations teams. Stakeholder Engagement: Collaborate with business leaders to understand staffing needs and deliver recruitment solutions. Maintain regular communication with internal stakeholders on hiring progress and challenges. Recruitment Metrics & Reporting: Monitor recruitment KPIs such as TAT, cost-per-hire, and source effectiveness. Provide weekly/monthly reports and dashboards to leadership. Compliance & Process Management: Ensure adherence to recruitment processes and compliance with internal and statutory guidelines. Maintain accurate documentation and records of all recruitment activities. Requirements : Experience : 6-8 years in BPO Recruitment and team handling role with exposure to BPO bulk hiring and onboarding. Skills : Strong communication and organisational abilities. Knowledge of recruitment tools and high-volume hiring techniques. Basic proficiency in HRMS and MS Office. Personality : Proactive and approachable. Comfortable working in a fast-paced, high-volume environment. What we offer: A unique opportunity to join a collaborative work environment in a hyper-growth context The chance to grow your professional and technical skills, with real room for career progression A modern office in a central location in Noida An employee-friendly compensation structure that includes tax-saving components, where the employee can save tax Employee Engagement, Festival & Birthday celebrations, team outings APPLY: If you could see yourself in this role and are keen to be part of our organisation, we look forward to hearing from you. Please send your resume to shruti.mittal@cyfuture.com or connect at 8377905386 . The TA team will share the timeline and details of the hiring process during the first call. Show more Show less
Posted 1 day ago
8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Cognida.ai Our Purpose is to boost your competitive advantage using AI and Analytics. We Deliver tangible business impact with data-driven insights powered by AI. Drive revenue growth, increase profitability and improve operational efficiencies. We Are technologists with keen business acumen - Forever curious, always on the front lines of technological advancements. Applying our latest learnings, and tools to solve your everyday business challenges. We Believe the power of AI should not be the exclusive preserve of the few. Every business, regardless of its size or sector deserves the opportunity to harness the power of AI to make better decisions and drive business value. We See a world where our AI and Analytics solutions democratise decision intelligence for all businesses. With Cognida.ai, our motto is ‘No enterprise left behind’. Overview We are seeking a Senior Data Scientist who balances exceptional technical expertise with strong business acumen. The ideal candidate will be equally proficient in technical data analysis using SQL and Python, and in understanding business contexts to deliver actionable insights that drive strategic decisions. Key Responsibilities Partner with business stakeholders to understand objectives and translate them into analytical frameworks Design and execute analyses that directly address business challenges using SQL, Python, and other analytical tools Develop data-driven recommendations that align with organizational goals and strategies Communicate complex findings in business terms that resonate with executives and decision-makers Identify business opportunities through proactive data exploration and analysis Build and validate statistical models that solve real business problems Influence product and business strategies through data-backed insights Serve as a bridge between technical and business teams, effectively translating between domains Technical Skills Advanced SQL proficiency for complex data querying and manipulation Strong Python programming skills with focus on data analysis libraries Experience building and deploying statistical and machine learning models Data visualization and dashboard creation for business audiences Data cleaning, transformation, and feature engineering expertise Business Skills Demonstrated ability to understand business objectives and translate them into analytical questions Experience working directly with business stakeholders to define key metrics and success criteria Skill in presenting technical findings in business terms and recommending actionable strategies Understanding of business operations, market dynamics, and competitive landscapes Ability to prioritize analytical work based on business impact Qualifications 8+ years experience in data science with demonstrated impact on business outcomes Bachelor's degree required; advanced degree in quantitative field preferred Track record of successful projects that combine technical excellence with business value Experience in collaborative environments working across business and technical teams Personal Attributes Curious mindset that questions assumptions and explores beyond the obvious Strong communicator who can adapt message to different audiences Strategic thinker who connects data insights to broader business context Self-directed learner who stays current in both technical and business domains Comfortable navigating ambiguity and driving clarity through data Show more Show less
Posted 1 day ago
0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Strategy Growth Analyst Intern (Remote | 4-Months | Performance based incentives**) Launchpad to Strategy Consulting — Drive Transformative Impact with Founders & Industry Leaders “Forget coffee runs. Deliver C-suite solutions.” This isn’t your average internship—it’s a high-octane bootcamp designed to fast-track your career in strategy consulting. Over 16 weeks, you’ll tackle real-world business challenges, craft solutions for scaling companies, and work directly with seasoned consultants and founders, preparing you to compete with the best at firms like McKinsey, BCG, or Bain. About ScaleOXperts:- ScaleOXperts is an ISO 9001:2015-certified Business Growth consulting firm headquartered in Hyderabad, India. We specialize in growth strategy, data-driven transformation, and operational excellence, empowering MSMEs, D2C startups, and mid-market innovators across logistics, retail, Agri-tech, and SaaS. Our mission is to deliver world-class consulting to the businesses fueling India’s economic growth, with a client portfolio spanning high-growth sectors and measurable impact. Your Mission :- As a Strategy Growth Analyst Intern, you’ll dive into live client projects and strategic simulations, working alongside founders, and senior consultants. You’ll solve complex growth challenges, design market-entry strategies, and build data-driven blueprints for scale. This is a hands-on role where you’ll own deliverables and make a tangible impact, not just observe. What You’ll Do:- Develop Growth Strategies: Design end-to-end strategies for ScaleOXperts and clients, identifying revenue opportunities and operational efficiencies. Conduct Market Analysis: Lead market sizing, competitive benchmarking, and white space analysis to uncover untapped potential. Acted as a client-facing consultant, managing the end-to-end process from the initial discovery call to final deal closure. Leverage Data Analytics: Use data to innovate business models, prioritize go-to-market (GTM) strategies, and optimize performance metrics. Drive Process Innovation: Collaborate on redesigning processes and crafting scale-up roadmaps for operational excellence. Create Executive Deliverables: Build board-ready presentations, financial models, and execution trackers to influence C-suite decisions. Own KPI Dashboards: Develop and monitor key performance indicators to track strategy implementation and impact. Who You Are:- We’re seeking future strategy leaders who bring ambition and rigor. You’re an ideal candidate if you: Are pursuing an MBA or Master’s degree from a top-tier institution (e.g., IIMs, ISB, or equivalent). Bachelor’s degree from a top-tier institution with excellent track record. Possess sharp business acumen, exceptional analytical skills, and a knack for compelling storytelling. Love frameworks but adapt fluidly to real-world complexities. Thrive in ambiguity, making structured decisions under pressure. Communicate with clarity and confidence. Excel in fast-paced, results-driven environments with a passion for impact. Bonus: Experience with data tools (e.g., Excel, Tableau, Python) or consulting frameworks is a plus but not required. What You’ll Gain:- High Quality Mentorship: Receive 1:1 guidance from senior consultants, founders, and industry veterans with decades of experience. Real Client Impact: Work on live projects, not just simulations, with direct exposure to clients in logistics, retail, Agri-tech, and SaaS. World-Class Training: Master consulting skills like hypothesis-driven problem-solving, market mapping, and financial modeling through structured workshops. Career Credentials: Earn a certificate, detailed project references, and a potential Letter of Recommendation for standout performers. Exclusive Network: Connect with entrepreneurs, investors, and growth-stage leaders in India’s startup ecosystem. Career Fast-Track: Top performers may secure a full-time offer at ScaleOXperts or referrals to our network of hiring partners, including top consultancies and startups. Why ScaleOXperts? Impact-Driven Culture: Work on projects that transform businesses and drive India’s real economy. Boutique Advantage: Get hands-on responsibilities and direct access to leadership, unlike the layered structures of larger firms. Global Mindset, Local Impact: Blend world-class consulting methodologies with deep insights into India’s high-growth markets. Proven Track Record: Our interns have transitioned to roles at top consultancies & Startups. Internship Details:- Duration: 4 months (16 weeks, part-time, ~20–25 hours/week) Location: Fully remote, with flexible hours to accommodate global time zones Stipend: Unpaid (Outstanding performers may receive Performance based incentives) Start Date: Rolling basis, with cohorts starting monthly Selection Process: Applicationscreening, Personality Test, ase study assessment, and Personal interview. How to Apply:- Ready to think like a consultant and act like a founder? Submit your: Resume (1-page PDF) Cover Letter (500 words max, outlining your fit and passion for strategy consulting) Optional: Portfolio or work sample (e.g., case study, presentation, or analysis) Applications are reviewed on a rolling basis. Early applicants receive priority. Email your materials to Info@scaleoxperts.com with the subject line: “Strategy Growth Analyst Intern Application – [Your Name].” Join the Strategy Revolution:- This isn’t just an internship—it’s your chance to prove you belong among the best. We don’t expect perfection, but we demand progress, ownership, and a relentless drive to solve tough problems. Welcome to your consulting crucible. ScaleOXperts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all interns. Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Role Overview We are looking for an experienced and proactive Problem Manager manage the problem management process in a large, high-tech enterprise. The Problem Manager will be responsible for identifying, analyzing, and resolving recurring issues by conducting Root Cause Analysis (RCA), implementing long-term fixes, and delivering training to improve operational excellence. This role also involves continuously improving the problem management process, deploying best practices across the organization, and collaborating with global teams to drive service reliability and stability. This role closely collaborates with the Problem Management Process Owner. Key Responsibilities Problem Management Process Manage the end-to-end problem management process, ensuring all problems are logged, investigated, and resolved. Establish and maintain policies and procedures for effective problem management, adhering to ITIL/ITSM best practices. Collaborate with incident and change management teams to ensure a seamless flow of information and resolution. Root Cause Analysis (RCA) Lead Root Cause Analysis (RCA) for major incidents and recurring issues to identify underlying causes. Drive the implementation of permanent solutions to prevent future occurrences of known issues. Ensure accurate and timely documentation of RCA findings, action plans, and resolutions in the problem management system. Follow up on RCA action items to ensure successful completion and closure. Training and Knowledge Sharing Develop and deliver training programs for teams to promote awareness of the problem management process and RCA methodologies. Provide coaching to technical teams on identifying and addressing recurring issues effectively. Build and maintain a knowledge base of known problems, workarounds, and solutions. Proactive Problem Identification and Prevention Analyze incident trends, system performance data, and other inputs to identify potential problems proactively. Work with operations, and other stakeholders to implement preventative measures and improve system reliability. Develop metrics and reports to track the effectiveness of problem management efforts and identify areas for improvement. Process Improvement & Deployment Continuously evaluate and improve the problem management process to increase efficiency and effectiveness. Ensure alignment of the problem management process with business objectives and operational needs. Collaboration & Communication Collaborate with cross-functional teams, including operations, and global technical service desk, to address complex problems. Act as a central point of contact for problem management-related inquiries and escalations. Provide regular updates and reports to leadership on problem trends, root causes, and resolution progress. Qualifications Required: Proven experience (5+ years) in problem management in a large-scale high-tech enterprise environment. Strong understanding of ITIL/ITSM frameworks, with expertise in the problem management process. Demonstrated experience conducting Root Cause Analysis (RCA) and implementing long-term fixes. Familiarity with ITSM tools (e.g., ServiceNow) and data analysis tools. Excellent analytical, problem-solving, and decision-making skills. Exceptional communication and presentation skills for interacting with technical and non-technical stakeholders. Preferred ITIL v4Certification (Intermediate or higher). Experience in automation and predictive analysis for proactive problem management. Knowledge of monitoring tools (e.g., Splunk, SolarWinds, Zabbix) and incident management systems. Experience working in agile or DevOps environments. Key Attributes Proactive and Analytical: Anticipates issues, identifies patterns, and takes initiative to address recurring problems. Collaborative Manager: Works effectively with diverse teams and drives accountability for resolving problems. Detail-Oriented: Ensures thorough documentation and follow-up on RCA findings. Continuous Improver: Strives to enhance processes and share knowledge across the organization. What We Offer A challenging and impactful role in a global high-tech enterprise. Opportunities to drive meaningful improvements in service reliability and operational efficiency. Competitive compensation and benefits package. Access to professional development and certification opportunities. If you’re passionate about solving complex problems, improving processes, and driving operational excellence, we invite you to join our team and make a significant impact! More information about NXP in India... Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Role Overview We are seeking a proactive and experienced (Major) Incident Manager to oversee and manage the end-to-end incident management process in a dynamic, large-scale high-tech enterprise environment. The Incident Manager, together with a team of ITSM experts, will be responsible for handling major incidents, ensuring swift resolution, root cause identification, and driving continuous improvements to minimize service disruptions and optimize response processes. This role demands excellent coordination skills, the ability to work under pressure, and a strong commitment to 24/7 incident resolution and process improvement. Key Responsibilities Incident Management Manage the incident management lifecycle, from identification to resolution, ensuring adherence to SLAs and minimizing business impact. Manage major incidents (P1/P2) with urgency, coordinating cross-functional teams to restore services as quickly as possible. Act as the central point of communication for all stakeholders during incidents, providing regular updates on status, impact, and resolution timelines. Ensure accurate documentation of incidents, including root cause analysis (RCA) follow up and post-incident reports. 24/7 Coverage Together with the Operations Command Center team, provide 24/7 support for incident response, including on-call responsibilities as part of a rotational schedule. Proactively monitor high-priority services and potential risks, taking preventative action where necessary. Develop and maintain escalation procedures to ensure critical incidents receive appropriate attention. Process Optimization & Improvement Continuously analyze the incident management process to identify opportunities for efficiency, speed, and accuracy improvements. Collaborate with problem management teams to address recurring incidents and implement permanent solutions. Deploy process enhancements to improve metrics like First Time Resolution and MTTR, KPIs, and dashboards to measure incident management performance. Collaboration & Leadership Foster strong relationships with internal teams (Global Technical ServiceDesk, Level 2 operations, Project teams, etc.) and external vendors to ensure streamlined communication during incidents. Drive incident-related meetings, including war rooms, service reviews, and RCA sessions. Train and mentor Operations Command Center team members and stakeholders on incident management best practices. Qualifications Required: Proven experience (5+ years) in incident management within a large-scale, high-tech enterprise environment. Strong understanding of ITIL/ITSM frameworks and processes. Experience managing major incidents (P1/P2) and coordinating resolution efforts across multiple teams. Familiarity with monitoring tools (e.g., Splunk, SolarWinds, Zabbix) and ticketing systems (e.g., ServiceNow, Jira). Strong leadership, decision-making, and problem-solving skills, with the ability to remain calm under pressure. Exceptional communication skills for liaising with both technical and non-technical stakeholders. Preferred ITIL v4 Certification (Foundation or higher). Experience with cloud environments (AWS, Azure) and DevOps methodologies. Understanding of automation tools and processes for proactive incident management. Key Attributes Proactive Mindset: Anticipates and addresses potential issues before they escalate. Analytical Thinker: Identifies patterns in incidents and proposes systemic improvements. Team Player: Works collaboratively with diverse teams to achieve swift resolutions. Customer-Focused: Prioritizes service availability and business continuity. What We Offer A dynamic, fast-paced work environment in a leading high-tech enterprise. Opportunities for professional growth and certifications. Competitive salary and benefits package. Work-life balance with rotational shifts and on-call support schedules. If you are passionate about driving efficient incident resolution and continuous improvement in a 24/7 operational environment, we invite you to apply and become a key part of our team! More information about NXP in India... Show more Show less
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The job market for metrics professionals in India is growing rapidly as companies across various industries realize the importance of data-driven decision-making. Metrics jobs are in high demand, with opportunities available for individuals at different experience levels.
The average salary range for metrics professionals in India varies based on experience level: - Entry-level: INR 4-6 lakhs per year - Mid-level: INR 8-12 lakhs per year - Senior-level: INR 15-20 lakhs per year
In the field of metrics, a typical career path may look like: - Data Analyst - Business Analyst - Data Scientist - Analytics Manager
In addition to proficiency in metrics, professionals in this field are often expected to have skills such as: - Data visualization - Statistical analysis - Programming (e.g., Python, R) - Database management
As you navigate the metrics job market in India, remember to showcase your skills and experience confidently during interviews. With the right preparation and a passion for data-driven insights, you can excel in this dynamic field. Good luck on your job search journey!
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