MARKETTING & SALES EXECUTIVE – AIRFREIGHT + TIME CRITICAL (Onboard Courier, Next Flight Out, Charters & General Airfreight)

About Our Company:

Esquire Express India Private Limited

Esquire Express

• Wholesale consolidator for International-Express companies
• Middle mile processing of customs brokerage and linehaul
• Facilitator of E-commerce logistics
• Specialist in Time Critical Logistics – Hand Carry OBC, NFO, Air Charters
• Provider for Door-to-Door express courier and freight

We are currently seeking to fill the role of Marketing & Sales Executive/Manager based in Chennai, Mumbai, Delhi and Pune.  This is a full time job responsible for sales of international Airfreight services, including airfreight, express-courier, NFO, OBC and air-charter services. This role requires a successful track record of prospecting and selling airfreight, freight forwarding and logistics services to small, medium and large international freight clients. This role will be responsible for development of the business across all product-verticals of the company.

Essential Duties and Responsibilities : Marketing:

• Develop and execute marketing strategies and Implementation across Meta Ads, Google Ads, and more, leveraging data insights and AI-powered tools to optimize performance, drive conversions, and meet brand objectives.
• Use of marketing automation tools, analytics platforms, and CRM systems to track, analyze, and optimize campaign performance.
• Develop Branding Technics and practices. Practice Social Media Campaigns, Cross Functional team collaboration User Engagement MS-Excel Email Marketing. Generate leads for communications and PR, as well as create engaging content such as news releases, press releases, through the leadership articles, case studies, long reads, flyers, and brochures.

Sales/Business Development:

• Develop and maintain relationships with new and existing clients to generate sales leads and increase revenue.
• Identify potential customers (exporters, importers, MNC and Indian freight forwarding companies) and market segments to target for business development.
• Conduct market research to stay up-to-date on industry trends and competitor activity
• Prepare and deliver sales presentations to prospective clients, highlighting the unique selling propositions of company’s products
• Negotiate contract and pricing with clients to ensure profitability and customer satisfaction
• Collaborate with internal teams, such as hub, terminal & ground operations and time-critical team members, etc., to ensure smooth execution of shipments and prompt communication to customers
• Maintain accurate records of sales activity and customer interactions in a CRM system
• Attend industry events and conferences to network and promote the company’s services
• Manage sales related expenses within budget
• Meet or exceed sales targets and KPIs set by management
• Onboard, KYC for new customers by executing commercial Agreements between organization and customers, fixing the right credit terms and credit limit as per company guidelines and ensure timely invoices and collection from customers.

Key Soft Skills :

• Should be able to communicate well in English language, both written and spoken, with local and local and international customers, agents, forwarders, and other vendors/suppliers. Ability to communicate in Hindi is mandatory. Additionally if able to communicate in any other international language(s), it will be an added advantage.
• Possess excellent interpersonal skills and a strong sales background in airfreight & express industry
• Possess good organizational, analytical and time-management skills and be able to multitask.
• Should be highly motivated, organized, reliable and possess excellent customer service and entrepreneurial skills.
• Should have strong negotiating and business-win skills
• Be self-motivated, results-driven and able to work independently as well as part of a team.   
• Be willing to travel or relocate in a span of 3 years within India or abroad (USA, Australia & Dubai)
• Be willing to undergo industry related trainings in the place of posting within India or abroad

Technical Skills :

• Ability to Market and sell company’s core products mentioned above
• Possess good working experience with WCA / WCA-Time Critical / X2O agents and international customers and vendors.
• Have a good knowledge and understanding of shipping INCOTERMS and their interpretations/application
• Broad understanding of airlines security, restricted and prohibited articles, HS codes and DGR shipments
• Good understanding in International Air routing with ability to determine the shortest, quickest and the most cost-effective air network routing solutions to cater to customers’ needs and urgency/schedule to deliver the goods.
• Knowledge of Air ticketing/excess baggage dimension and rates and packing system (if re-packed), is added advantage
• Ability to use MS Excel, MS word, CRM & other IT software to store/retrieve data and perform ad hoc reporting & documentation.
• Exceptional ability to prepare and deliver sales presentations to MNC clients

Required Education, Experience & License :

• Bachelor’s/Masters Degree or equivalent in business, logistics or a related field
• Minimum 4 to 5 years Marketing and sales experience in international airfreight industry -- Freight Forwarding, Express-Courier, or both , automobile industry export / import customer base. For Executives and for Managers 12 to 15 years experience.
• Must have a valid driving license and own vehicle
• Must have a valid Passport for International travel

Salary :

Job Location

hr@esquireexpress.in