Manager

Responsibilities:

- Ensure a smooth and pleasant guest experience

- Monitor guest satisfaction and handle complaints or feedback professionally

- Ensure timely and quality service during peak hours

- Supervise FOH operations and assist with the same as required

- Ensure kitchen operations are efficiently running

- Monitor cleanliness and hygiene in cafe related sections: dining, kitchen, bathrooms, staff zones, and outdoor spaces

- Coordinate and support scheduled cleaning routines (daily, weekly, monthly)

- Ensure service and kitchen storage is organised

- Ensure all team members follow their respective SOP

- Maintain optimal stock levels for all departments (kitchen, bar, store)

- Handle procurement, vendor coordination, order verification, and quality control

- Track wastage, unused ingredients, update and manage stock inventories regularly

- Organize stock areas and ensure data accuracy in inventory systems

- Ensure teams update inventory as per standard timelines

- Manage daily billing across café, bar, and store operations

- Handle cash transactions, tip distribution, and maintain financial records

- Update sales and expenses in coordination with the accountant

- Manage vendor invoicing and ensure timely payments

- Oversee staff co-ordination and management

- Document onboarding and offboarding of staff members

- Ensure staff compliance with legal requirements

- Coordinate event logistics including partners, vendors, and musicians

- Organize seating, special menus, and sound systems for events

- Ensure event communication via social media and guest experience are seamless

- Share daily café updates via WhatsApp and social media

- Troubleshoot or coordinate with technicians and service providers if there's any issues in equipment or systems

- Notify management of any conflicts, maintenance issues, damages, or urgent matters

Work type: Break Shift

Work Timings: 8:30am to 3pm and 5:30 to 11pm

Salary: 25k

Benefits: 3 meals provided

Job Types: Full-time, Permanent, Fresher

Pay: From ₹25,000.00 per month

Benefits:

• Food provided

Work Location: In person