Posted:2 days ago|
Platform:
Work from Office
Full Time
1) Expansion/optimization in line with sales & call load, HO plan
2) Manpower (technicians) planning at SF
3) Ensure SF MSL at all SF’s doing VB calls , Ensure Branch MSL
Is maintained, Plan for additional Sf, Branch MSL
4) Timely GRN of defective parts and SF inventory audit
1) Aging calls (2+ NP, 7+ Part, 21+calls must be zero)
2) Repeat repair analysis & reduction
1) 100% visit to VB dealers (once in 2 months) & monthly PJP compliance by branch ASM's. Follow NDC process
2) Resolution/Sales of VB dealer defectives within 30 days.
1) VB product quality feedback to HO.
2) New product & technical/CRM refresher training to SF
3) Random audits for gas charging calls & defective parts.
1) AMC Sales as per HO Target
2) Accessories Sale as per HO Target
Voltas
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