Manager VB Sales

Voltas Limited - A TATA Enterprise

0 years

0 Lacs

vijayawada andhra pradesh india

Posted:2 days ago| Platform:

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Skills Required

network optimization planning inventory service analysis compliance crm training audits

Work Mode

On-site

Job Type

Full Time

Job Description

VB Network :
Expansion/optimization in line with sales & call load, HO plan
Manpower (technicians) planning at SF
Ensure SF MSL at all SF’s doing VB calls , Ensure Branch MSL

Is maintained, Plan for additional Sf, Branch MSL

Timely GRN of defective parts and SF inventory audit
Service Delivery :
Aging calls (2+ NP, 7+ Part, 21+calls must be zero)
Repeat repair analysis & reduction
Dealer :
100% visit to VB dealers (once in 2 months) & monthly PJP compliance by branch ASM's. Follow NDC process
Resolution/Sales of VB dealer defectives within 30 days.
Product :
VB product quality feedback to HO.
New product & technical/CRM refresher training to SF
Random audits for gas charging calls & defective parts.
Revenue :
AMC Sales as per HO Target
Accessories Sale as per HO Target

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