Manager Technical - LAP (Loan Against Properties)

OBJECTIVE:

To establish, lead, and optimize the technical underwriting and collateral risk framework for the LAP portfolio across India. This senior leadership role is responsible for managing valuation, legal due diligence, vendor management, and collateral risk strategies to support scalable, high-quality portfolio growth.

KEY RESPONSIBILITIES:

1. Technical Underwriting Framework

• Develop and update property valuation guidelines, technical due diligence checklists, and standard operating procedures for collateral risk assessment.
• Implement a tech-enabled valuation process, including mobile inspection tools and structured formats to standardize data collection.

2. Vendor & Quality Management

• Manage partnerships with valuers, surveyors, technical vendors, and legal due diligence firms; define SLAs and performance metrics.
• Conduct regular technical audits, valuation site reviews, and calibration exercises to ensure consistency.

3. Collateral Risk & Analytics

• Analyze valuation accuracy trends, LTV deviations, location risk factors, and property execution risk across geographies.
• Introduce vintage-wise plots for collateral write-offs, and set up early remediation triggers for technical exceptions.

4. Operational Excellence & Process Integration

• Integrate technical underwriting into LOS/LMS workflows, including automated recommendations and exception routing.
• Ensure end-to-end TAT compliance for site visits, valuation reports, and technical approvals.

5. Tech & Digital Enablement

• Partner with Tech/Data analytics teams to implement machine learning for automatic valuation checks and fraud detection.
• Deploy mobile/web apps for field valuations with geotagging and real-time uploads.

6. Business & Policy Collaboration

• Collaborate with Credit, Risk, Sales & Product teams to define product eligibility criteria, incorporating technical feasibility inputs.
• Provide training on technical risk and valuation to internal stakeholders.

7. Governance & Compliance

• Ensure technical-uplift audit-readiness, closing observations promptly.
• Present technical risk dashboards and collateral performance reports to senior leadership and audit committees.

REQUIRED KNOW-HOW SKILLS:

Domain Knowledge

• In-depth expertise in property collateral due diligence, valuation methodologies, and site risk evaluation.
• Strong grasp of legal aspects of mortgage registration, title verification, construction risk analysis, esp. for residential/commercial properties.

Technical Skills

• Familiarity with technical underwriting tools, field-inspection mobile apps, and automation platforms.
• Data analytics proficiency — crop monitoring, geotag analysis, fraud detection, and audit trail management.

Leadership & Behavioral Competencies

• Strong vendor management and quality assurance capabilities.
• Strategic mindset with an emphasis on process excellence and risk mitigation.
• Excellent stakeholder communication, especially cross-functional collaboration with Credit, Risk, and Product.
• Demonstrated ability to build and lead a technical underwriting team at scale.

Education & Experience

• B.E./B. Tech in Civil/Structural Engineering, Architecture, or related field. MBA/PGDM is preferable.
• 10–15 years of experience in technical underwriting, quality assurance, or collateral due diligence — with 5+ years in leadership roles.
• Experience in NBFCs/HFCs/Banks with exposure to micro/affordable LAP segment is highly desirable.