Manager, SAP IP and Deal Management

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

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Your Role Accountabilities: 

OPERATIONS/PROJECT MANAGEMENT

• Assist technical team, key stakeholders, and management to prioritize business requirements and develop and maintain detailed enhancement and break-fix plans using standard tools 

• Effectively assist in leading by influence and work in a matrix/cross functional (BU Champions) environment. 

• Monitor the quality of support provided and implement continuous improvement strategies to enhance service reliability and efficiency. 

• Oversee project implementation timelines, ensuring that projects stay on track and meet deadlines without overtaxing resources. 

• Coordinate with project managers and other department leads to ensure smooth collaboration and effective communication among different teams. 

• Develop and refine support strategies to enhance service delivery and customer satisfaction. 

• Identify potential risks related to resources or project timelines and develop mitigation strategies to address these risks before they impact the team's performance or project outcomes. 

• Manage the budget for the finance software support team, making sure resources are used efficiently and costs remain within the allocated budget. 

• Provide regular budget reports to upper management and adjust as necessary to align with financial goals. 

• Assist management with special assignments, such as evaluating vendors, gathering/evaluating consultant proposals, or other responsibilities as requested 

• Lead and manage the support team, ensuring they are motivated, engaged, and performing to their highest potential. 

• Handle HR-related tasks such as performance reviews, conflict resolution, and team building. 

STRATEGY

• Collaborate with key stakeholders to understand team needs and dependencies to better align business processes 

• Assist in developing and executing a methodology to evaluate, prioritize and monitor the success of the business processes 

• Accurately and clearly articulate strategic issues and provide relevant, logical options for solving them  

• Create comprehensive and meaningful strategy presentations for senior executives 

• Ability to build a framework and drive development through dynamic business intelligence tools and dashboards for use in ongoing business planning and goal measurement through KPIs 

ANALYTICS

• Develop comprehensive performance analysis of business processes and review ways of improvement 

• Actively participate in stakeholder meetings with the goal of understanding all major initiatives and system modifications planned 

Qualifications & Experiences: 

• 7-9 years of prior experience in a related field (media, entertainment, business development or streaming services industry experience a plus) 

• 7-9 years of prior experience in SAP CRM configuration or developer role 

• 5-7 years prior experience managing technical development/configuration teams  

• Superior analytical and problem-solving skills 

• Experience developing financial models in Excel AND facilitating business discussions 

• Expert user of Microsoft Office (Excel, PowerPoint, Word) to prepare all documents, presentations, graphs, briefings, and worksheets 

• A passion for accuracy and translating insights into a compelling narrative; able to maintain a balance between the details and the larger picture 

• Excellent written and verbal communication 

• Superb relationship building skills 

• Work collaboratively w/small teams 

• Ability to handle multiple assignments concurrently 

• Ability to work flexible schedules and available for working various shifts, including nights, weekends, and holidays. 

• Able to work overtime and on-call rotations as needed 

Not Required but preferred experience: 

• MBA 

• 1+ years of post-MBA experience in a related field (entertainment or entertainment) 

• Knowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.) 

• Familiarity with streaming and similar products/services  

• Experience working in a national or global company 

• Some visualization tool knowledge would be helpful (i.e. Tableau, Power BI) 

• Comfortable in working in highly iterative and somewhat unstructured environment 

How We Get Things Done…