Career Area:
Manufacturing
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.Role DefinitionOversees the administration and continual improvement of quality management systems.
Responsibilities
- Managing the team of Quality Inspectors, Junior Engineers to govern the Quality gates, IPV, Testing and PDI
- Interacting with cross functional team members to determine root cause of quality issues and ensure that corrective and preventive actions are implemented.
- Analyzing non-conformance data and maintaining quality system documentation.
- Participating in and offering technical support to internal and external audits; following up response of corrective action from audit.
- Work in a team environment to develop and implement best practices that emphasize defect prevention, reduction in variation and waste and provide for continuous improvements in meeting all customer requirements.
- Additional to take care of Material Review Commitee (MRC) to monitor the internal rejections, accounting in SAP and drive corrective actions
Also Manage QMS / IMS documentation and support in audits and closure of Nonconformance if anyDegree RequirementDegree or equivalent experience desiredSkill DescriptorsPlanning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (6-8 years) planning in support of the overall business plan.
Level Working Knowledge:
- Contributes to short-term operational plans.
- Anticipates and adapts to plan changes.
- Monitors progress of work against plan as required to meet objectives.
- Reports variances and makes agreed-upon corrections.
- Under guidance, develops tactical plan for own direct responsibility.
Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
Level Working Knowledge:
- Utilizes quality indicators relevant to own unit or function.
- Adheres to organizational quality management processes and practices.
- Applies key aspects of continuous improvement processes and evaluates impact on quality.
- Uses quality evaluation tools and techniques such as walkthroughs and inspections.
- Works with quality assurance methods, tools and techniques.
Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Level Working Knowledge:
- Demonstrates experience participating in productive collaborative processes.
- Under guidance, initiates collaborative meetings.
- Assists in communicating shared goals with diverse groups and parties.
- Helps promote collaboration across generations, functions, regions, and levels.
- Helps solve business problems and meet business goals through collaborative processes.
Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
Level Working Knowledge:
- Develops basic persuasive arguments.
- Discusses organizational culture around providing input on decisions.
- Uses active listening skills and probing techniques to surface opportunities to influence.
- Identifies who the decision makers are and how they receive information.
- Regularly presents ideas or suggestions to associates in persuasive terms.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:
- Identifies and documents specific problems and resolution alternatives.
- Examines a specific problem and understands the perspective of each involved stakeholder.
- Develops alternative techniques for assessing accuracy and relevance of information.
- Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
- Uses fact-finding techniques and diagnostic tools to identify problems.
Quality Risk Management: Knowledge of processes, tools, and techniques for Quality Risk Management; ability to implement the quality assurance process of assessment, control, communication, and review of risks to the quality of products.
Level Working Knowledge:
- Documents the key steps of a unit-specific risk management process and associated procedures.
- Explains and analyzes quality indicators and metrics relevant to own unit or function.
- Highlights Quality Risk Management issues throughout the product life cycle.
- Participates in a crisis management team to address quality issues.
- Understands overall business objectives to effectively mitigate risks associated with quality.
Lean Manufacturing: Knowledge of the philosophy, principles and implementation approaches of lean manufacturing; ability to integrate and implement lean manufacturing philosophy into existing production and management processes.
Level Basic Understanding:
- Cites examples of benefits and risks associated with implementing lean principles.
- Describes basic tools for observing existing processes and identifying waste.
- Cites industry or company examples of successful and unsuccessful lean implementations.
- Identifies key lean principles and highlights of the lean manufacturing process.
Root Cause Analysis (RCA): Knowledge of the concepts, principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.
Level Basic Understanding:
- Explains the rationale for finding and resolving the real cause of a problem rather than simply continuing to deal with the symptoms.
- Describes the basic steps in an approach to root cause analysis (RCA).
- Gives examples of problems that were resolved through root cause analysis.
- Defines the terms 'Fixes that Fail structure' and 'Addiction structure'.
Relocation is available for this position.
Posting Dates:
November 6, 2025 - November 13, 2025Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to applyNot ready to apply? Join our Talent Community.
