Manager, Program Management-Billing, Payments and Revenue assurance, Amazon Shipping

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description

In This High-impact Role, You Will

• Serve as the single threaded owner for the Billing, Payments, Collections and revenue assurance domain of Amazon Shipping business
• Design, launch and manage new products and programs for reducing Credit risk of the program without impacting the Shipper experience.
• Define the long-term product and program roadmap, working backward from customer needs across billing, payments, collections and revenue assurance space.
• Benchmark against industry best practices and lead innovative solutions to solve business and shipper problems and work with key stake holders across various functions (finance, finops, Sales, pricing, account, tax, Ops integration, program and product) to launch the initiatives.
• Manage P&L performance for specific cost lines and drive continuous improvements to reduce program costs
• Drive revenue/package improvement by reducing revenue leakages due to known gaps or under-declared weights.
• Monitor key metrics on the program and drive WBR/MBRs for this space. Drive OP and 3Y roadmap planning for this space along with goal setting exercise
  

Basic Qualifications

• 5+ years of working cross functionally with tech and non-tech teams experience
• 5+ years of team management experience
• 5+ years of program or project management experience
• Experience defining program requirements and using data and metrics to determine improvements
• Strong communication skills, including the ability to effectively manage, influence, negotiate, and communicate with external business partners
  

Preferred Qualifications

• Experience managing, analyzing and communicating results to senior leadership
• MBA