Manager

Porter: Creating Impactful Journeys

At Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics, one that's poised to disrupt the industry and redefine the way we think about transportation.

Why Porter?

• Industry Leadership: As the fastest-growing leader in last-mile logistics, we have a pan India and International presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers. Porter is at the forefront of this dynamic and rapidly expanding sector.

• Cutting-Edge Technology: Our industry-best technology platform has garnered over $150 million in investments from renowned backers, including Sequoia Capital, Kae Capital, Mahindra Group, LGT Aspada, Tiger Global, and Vitruvian Partners. We leverage technology to drive efficiency, innovation, and unparalleled service.
• Ambitious: We're not just solving problems; we're addressing a massive challenge and going after a market with a valuation surpassing $50 billion USD. Our ambition extends beyond last-mile delivery; we aim to disrupt all facets of logistics, including warehousing and LTL transportation.

• Thriving Community: Join a community of passionate individuals who are committed to doing the best work of their lives. At Porter, we value the spirit of collaboration, innovation, and embracing challenges head-on.

Be a Part of Something Extraordinary:

If you're ready to make an impact, be at the forefront of innovation, and embrace the challenges and opportunities of a fast-paced work environment, Porter is the place for you. We're not just building a brand; we're creating a household name in transportation. Join us and be part of the revolution – where every day is an opportunity to redefine what's possible.

If you are ready to make a significant impact and shape the future of Porter, apply now and be part of our exciting journey!

Roles and Responsibilities:

• Plan monthly supply requirements in coordination with the supply lifecycle team.
• Strategize inorganic supply additions with a zonal focus and defined onboarding targets.
• Design and execute city-level activities to improve lead inflow and partner activation.

• Ensure delivery of targeted FF rates and implement corrective action plans when required.
• Conduct regular VOC and VOP sessions to gather qualitative insights.
• Identify key ticketing issues and collaborate with the central team for timely resolutions.

• Track and ensure achievement of order growth and AOP targets by monitoring MAU, acquisitions, and wallet share. Share detailed RCA when needed.
• Plan and implement strategies to drive order growth across both supply and demand, including targeted campaigns, new zone activations, referral boosts, and pricing interventions.
• Continuously identify city-specific opportunities and pain points to unlock growth.
• Monitor competitor actions — such as new features, pricing, discounts, and service levels — to stay competitive.
• Plan and execute quarterly BTL activities to boost brand awareness and partner acquisition.
• Identify and resolve growth blockers proactively to ensure sustained momentum.

• 
  P&L Management
• Achieve revenue and AOP targets; provide RCA in case of shortfalls.
• Analyze pricing strategies to balance growth and CM.
• Evaluate and optimize incentive spending for both partners and customers.

• Strong data handling and analytical skills
• Clear, structured thinking and problem-solving ability
• High level of operational rigor and on-ground execution
• Proven team management and leadership capabilities
• Ability to translate data insights into actionable business strategies
• Strategic planning mindset for city-level supply and demand growth