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Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Position: Manager- Physical Security Services - Kolkata
The candidate will be responsible for developing, implementing, and overseeing all aspects of a company's physical security measures, including access control, surveillance systems, perimeter security, and emergency response protocols, to protect personnel, property, and critical assets from potential threats, ensuring the safety and security of the organization's facilities and operations
Key Responsibilities
Risk Assessment and Security Planning:
- Conducting regular vulnerability assessments to identify potential security risks and threats.
- Developing and implementing comprehensive physical security plans and policies to mitigate risks.
- Designing and implementing security measures for buildings, perimeters, and critical infrastructure.
- Work with Real Estate, Facilities, and project teams on new and existing office designs, ensuring alignment with industry best practices and physical security standards.
- Security Project Management - Responsible for the project management of physical security system installations or upgrades.
Access Control Management & Security Systems Management
- Implementation of physical and electronic access control measures, including employee cards, review of access rights, and visitor management procedures.
- Managing employee access levels and assigning appropriate security clearances.
- Design, installation, maintenance, and monitoring of physical security systems (i.e. card readers, CCTV systems) and other relevant systems, measures, and programs in alignment with security standards and strategies
Surveillance And Monitoring Systems
- Installing and maintaining CCTV cameras, intrusion detection systems, and other surveillance technologies.
- Monitoring security camera feeds and responding to alerts in a timely manner.
- Regular review of Control Room operations and analysis of various records maintained by the Control Room.
Security Personnel Management
- Recruiting, hiring, and training security guards and officers.
- Supervising security personnel and ensuring they adhere to established security protocols.
- Evaluating performance and providing feedback to security personnel.
- Conducting periodical reviews with security agencies and implementing SLA.
Emergency Response And Incident Management/Investigations
- Developing and practicing emergency response procedures for various scenarios (fire, natural and manmade disasters).
- Coordinating with local law enforcement and emergency services during incidents.
- Incident Management - Investigate security incidents, breaches, and losses. Prepare detailed reports and recommendations for corrective action. Develop and maintain effective incident response protocols.
- Investigations - Conducts and assists in workplace safety and security investigations and/or collaborates with other functions to conduct these investigations
Budget Management
- Planning and managing the physical security budget, including costs of equipment, maintenance, and personnel.
- Evaluating new security technologies and making recommendations for procurement.
- Working with procurement, drive value with effective contract management for security and related services.
Audit & Compliance
- Ensuring adherence to all relevant security and fire-safety regulations and industry standards.
- Generating regular security reports and presenting findings to senior authorities.
- Ensure functional compliance with all applicable certifications & standards like ISO 14001, ISO 45001, ISO 27001, ISO 22301, TL 9000, etc. and close all observations/NCs highlighted in the audit report within given timelines.
- Assist and coordinate all applicable internal and 2nd/3rd party audits.
- Adherence to all applicable state labor laws/ Guard Board, etc., and enforcement of the same with the locational security agencies and other vendor partners.
Desired Skills Sets
- Strong understanding of physical security principles, best practices, and industry standards
- Proven experience in managing security personnel and operations.
- Proficiency in security systems and technologies like access control, CCTV, Fire detection and suppression systems and intrusion detection systems.
- Excellent analytical and problem-solving skills to identify and address security risks.
- Excellent communication and interpersonal skills to collaborate with diverse stakeholders.
- Leadership abilities to manage security teams and implement security initiatives.
- Knowledge of relevant laws and regulations related to security and fire-safety practices.
- Knowledge of Firefighting systems and related compliances.
