Responsibilities
Unique Job Role
Manager – Operation
Date Last Updated
Business/Function/Site
DPCL/Operation/Dhamra
Department
Operation
Direct Reporting To (UJR)
Head - Operations
Functional Area
(e.g. Sales & Marketing)Operation
Dotted Reporting to (UJR)
(if applicable)
Sub Functional Area
(E.g. Sales)
Location
Dhamra
Grade
O5 – E2
Job Purpose
(1-2 line high level summary of why does the position exist and what value it adds to the organization)Safe & Efficient vessel Operation, Optimum Berth and Resource utilization, Berth planning, Team development, Cost Control & Customer Satisfaction
Accountabilities and KPIs
(8-10 key activities / decisions for which this role is accountable )
No.
Key Accountabilities
Ensure Operational Safety aspects inline to organisation’s requirement. Promote safety policy and safety awareness among all staff working under himEnsure compliance with all relevant safe systems of work, updating risk assessments, health, safety and environmental procedures as applicableDeveloping WI, HIRAC, JSA inline to new job requirementsEnsure all plant, equipment and infrastructure is maintained in a safe, tidy and clean conditionPrepare operations plan by collecting vessel details/ stowage plan/ sequence from vessel agents inline to cargo handling terms.Ensure availability of shore cranes, equipment, and other resources as per operation planCoordinate/planning with PSS/marine for berthing and un-berthing of vessel.Monitoring and ensuring for safe & efficient vessel operation and resource utilizationEnsures desired productivity is achieved and reviewing of performances (productivity and cost) for course correction. Preparing CAPA for any non-performing vessel10Ensures correct documentation in IPOS, Daily Reports, SOF and other related areas11Participate in review / performance management process involving the identification of training needs for self and others12Support HOD in IMS audit, reviewing invoices, Preparing and adhering Annual OPEX and CAPEX Budget, etc13Coordination with Maintenance team for efficient operations and maintenance activity14Familiarity with the modern port technologies like – Automated systems, RFID and similar softwares used for tracking and managing cargo
Competencies
Competencies
Proficiency Level (1-4)
Strategic Orientation
- Connect the dots, visualize the big picture, and recognize long term implications of today’s actions while making decisions
- Understand organization dynamics / industry trends / financial data and translates this knowledge to articulate business strategies
- Integrate the interests of the environment, society and communities in one’s actions, decisions and business strategies
3
Entrepreneurial Mind-Set
- Take initiative to spot medium and short term business opportunities and capitalize on them by taking actions with speed and agility
- Be comfortable in ambiguous situations, present oneself with conviction and poise, and recover from setbacks with increased energy
3
Stake Holder Partnering
- Cultivate and leverage formal and informal networks and enduring relationships with stakeholders through respect, trust, and empathy
- Build strong relationships with existing and potential customers, discover customer needs, take ownership for customer issues and strive to deliver superior customer experience by taking continuous feedback
3
Outcome Orientation
- Execute tasks efficiently and safely through effective time management, planning, process efficiency and product/service quality
- Analytically review risks / problems/ issues by assessing their potential impact and developing robust contingency plans
- Act as a custodian of the organization by taking complete ownership of goals / desired outcomes
3
Transformation Mind-Set
- Continuously update one’s knowledge and skills in line with changing business dynamics and operating mechanisms, and apply the learning to perform in new or changing contexts
- Challenge status quo, create a business case for change, align stakeholders and manage challenges of an uncertain environment
3
Innovation Focus
- Leverage technology to win in the market
- Build an agile organization (i.e. fluid structure, nimble processes) which responds rapidly to business challenges and market demands
3
Team Orientation
- Inspire a common vision by fostering teamwork, participate actively in the accomplishment of team objectives, and lead from the front by ‘walking the talk’
- Encourage differences in opinion and deal appropriately with conflict
3
Employee Development
- Unlock and channel the potential of employees, provide timely feedback, address performance issues, and actively sponsor their development
- Build a work environment where high performance and meritocracy are valued
3
- Role-specific Competencies (4-8 most crucial)
- Port Operation Knowledge
4
- Knowledge of safety protocols and procesures
3
4
- Familiarity with the modern port technologies
3
4
3
Educational Qualifications
Experience & Educational Requirements
(degree, training, or certification required)MBA/B.E./B. Tech (Any Discipline)
RELEVANT EXPERIENCE:
(no. of years of technical, functional, and/or leadership experience or specific exposure required) 11 -16 years in vessel/Port operations
Qualifications
EDUCATIONAL QUALIFICATIONS:
(degree, training, or certification required)MBA/B.E./B. Tech (Any Discipline)
RELEVANT EXPERIENCE:
(no. of years of technical, functional, and/or leadership experience or specific exposure required) 11 -16 years in vessel/Port operations
