Manager – Member Relations

Job Location: Hyderabad (On-site)

Tenure: Full-Time

Reporting To: Executive Director / Senior Leadership

Manager – Member Relations

Key Responsibilities

1. Member Engagement & Relationship Management

• Build strong, trusted relationships with

  Charter Members and Associate Members

  .
• Serve as the primary point of contact for member queries, support, and engagement.
• Engage members regularly to understand expectations, track involvement, and enhance satisfaction.

2. Member Onboarding & Renewals

• Manage the complete onboarding process with professionalism and personalized attention.
• Drive timely renewals through structured communication and relationship-building.
• Maintain and update the CRM/member database with high standards of accuracy.

3. Program & Event Coordination

• Plan and execute high-quality programs for Charter Members, including networking dinners, TiE Talks, Leadership Series, and closed-door CM events.
• Coordinate with internal teams to ensure flawless event execution and experiential excellence.

4. Communication & Content Development

• Create compelling presentations, CM decks, membership collateral, and monthly updates.
• Draft member communication (emails, newsletters, announcements) with clarity and consistency.

5. Executive & Board Support

• Support Board of Directors and leadership meetings by preparing agendas, reports, and minutes.
• Assist in presenting membership analytics, engagement reports, and quarterly dashboards.

6. Feedback & Insights

• Conduct structured member feedback, analyze insights, and recommend improvements.
• Track membership metrics, engagement levels, and program participation across segments.

7. Cross-Chapter & Ecosystem Collaboration

• Coordinate with other TiE chapters for joint programs, membership exchanges, and global initiatives.
• Support partnerships with ecosystem bodies relevant to member needs.

8. Data Management & Reporting

• Maintain post-event reports, attendance records, and Member profiles.
• Publish quarterly member event calendars, ensuring early communication and coordination.

Requirements

• 4–5 years of experience

  in member relations, client servicing, community management, corporate relations, or stakeholder engagement.
• Strong communication, interpersonal, and relationship-building skills.
• Excellent organizational abilities with strong attention to detail.
• Experience in handling memberships, stakeholder engagement, or community relations is preferred.
• Prior work with trade bodies, industry associations, entrepreneurial networks, or premium hospitality/HNI membership environments will be an added advantage.
• Proficiency in

  MS Word, Excel, PowerPoint, Spreadsheets, CRM tools

  , and data analytics.
• Ability to work independently and collaboratively in a fast-paced ecosystem.
• Prior exposure to the

  startup, entrepreneurial, or business association ecosystem

  is a strong advantage.

What We’re Looking For

• A people-centric professional who genuinely enjoys building relationships.
• A proactive and reliable team player with the ability to multitask.
• Someone who carries maturity, professionalism, and poise while engaging with C-suite leaders and Charter Members.

About TiE Hyderabad Chapter

How to Apply

hr@tiehyderabad.org