Manager

Overview:

We are seeking a highly analytical and detail-oriented professional to join our Collections team. The Collections Analytics Specialist will be responsible for developing data-driven strategies to optimize collections performance, reduce delinquency rates, and improve recovery efforts. This role requires strong analytical skills, proficiency in data tools, and a deep understanding of consumer banking products and credit risk.

Responsibilities:

• Analyze collections data to identify trends, risks, and opportunities for performance improvement.
• Analyze credit data and financial statements to identify trends, patterns, and potential risks.
• Develop and implement comprehensive credit risk strategies to manage and mitigate risk across various credit products.
• Develop and monitor key performance indicators (KPIs) for collections operations.
• Design and implement segmentation strategies for delinquent accounts.
• Collaborate with collections operations, risk, and compliance teams to align analytics with business goals.
• Conduct root cause analysis on collections inefficiencies and recommend actionable solutions.
• Support regulatory reporting and audit requirements with accurate data insights.
• Automate reporting processes and dashboards using tools like SQL, Python or SAS
• Create reports and visualizations to communicate findings to stakeholders. Utilize PowerBI to create interactive and visually compelling dashboards that communicate complex data insights in an easily understandable manner.

Qualifications:

• Educational Background: A degree in Statistics, Mathematics, Computer Science, or a related field. (IIT/NIT preferred)
• Industry Experience: 3+ years of experience in analytics, preferably in collections or credit risk. Previous experience of analytics consulting in Banking Domain.
• Technical Skills: Strong proficiency in SAS, SQL and Python is essential. Hands-on experience with AWS SageMaker, Snowflake, PowerBI.
• Analytical Skills: Strong analytical and problem-solving skills. Past experience in statistical analysis and knowledge of banking products.
• Excellent understanding of credit risk principles, regulatory requirements, and industry best practices.
• Communication Skills: Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. Leadership experience with a track record of managing and developing high-performing teams.