Manager - Business Development

Job Description

Educational Qualification: Postgraduate in Marketing Management Preferred Experience: 10 to 15 years Purpose of the role Continuously developing business by achieving business targets by creating, retaining and growing customer base in the region while ensuring customer satisfaction and achieving assigned revenue targets for the region. Functional Competencies Sound understanding about the dynamics of import, export, and shipping industries. Awareness of the micro and macro business environment and its impact on Business. ODC/ Special Equipment knowledge. Experience in Sales Force Management. Key Responsibilities and Tasks Conducting market analysis and identify potential customers using various sources such as carriers, trade journals, networking insights and use those for actively selling ocean products. Collecting data from potential /existing customers and other sources on competitor moves, business lost to competitors and reasons. Ensuring timely and accurate sales forecast and using the above market information for planning all India sales strategies Finalizing sales plans in consultation with the sales team/ agents Preparation of customer visit plans for the sales /regional managers based on existing and potential revenue growth opportunities. Ensuring timely and accurate inquiry and sales MIS and using the information for aggressively driving the sales targets. Develop relationships with regional /local offices of global accounts and ensure complete customer satisfaction. Building strong relationships with the high value key accounts (existing /potential) to enhance the revenue potential in coordination with domestic/regional sales managers/team. Ensuring timely and accurate inquiry and sales MIS from sales team and using the information for aggressively driving the sales targets. Develop relationships with regional /local offices of global accounts and ensure complete customer satisfaction. Building strong relationships with the high value key accounts (existing /potential) to enhance the revenue potential in coordination with domestic/regional sales managers/team. Ensure vendor registration with all the major exporters and importers along with appropriate long term relationship development strategies. Ensure timely problem solving, freight negotiations/ approvals, communications, budget approvals etc. for agents/ sales team to enable faster finalization of sales deals and customer retention. Establishing processes to collect customer feedback periodically and use the information for improving service levels and customer relationships. Using expertise available with different officials in the organization to provide prompt solutions to customer needs. Identifying suitable talent from job market and actively participate in the hiring process. Ensuring timeliness and accuracy of various reports such as: ✓ Monthly booking reports ✓ Booking projections and required Inventory projections. ✓ Sales visit updates ✓ Market intelligence/competition analysis reports ✓ Submitting accurate information as per the management requirement and help the top team with own views, information and insights for accurate business decision making. ✓ Providing customer feedback on products and service levels to top management and help in taking decisions related to improvement. Job Types: Full-time, Permanent Pay: ₹1,700,000.00 - ₹2,200,000.00 per year Schedule: Day shift Application Question(s): Do you have ODC/ Special Equipment knowledge? Experience: Business development: 10 years (Preferred) Language: English (Required) Work Location: In person