Logistics Manager

Job Description: Logistics Manager

Experience: 3-8 years

Salary: 3-4.2 LPA

The Logistics Manager – Institutional Sales is responsible for end-to-end logistics planning, order fulfilment, and service delivery for institutional clients. This role ensures accurate, timely, and cost-effective movement of goods for bulk and contract-based orders, supporting the Institutional Sales team in achieving service-level commitments and customer satisfaction.

Key Responsibilities

• Coordinate and execute logistics for bulk, contract-based, and scheduled institutional orders.
• Ensure timely delivery as per tender terms, SLAs, and client requirements.
• Coordinate dispatch schedules with Institutional Sales and production/operations teams.
• Serve as the logistics point of contact for key institutional clients (government, hospitals, corporates, etc.).
• Resolve delivery issues, shortages, documentation discrepancies, and service-related concerns.
• Support pre- and post-tender documentation requirements from a logistics standpoint.
• Plan and execute transportation for multi-location institutional deliveries.
• Negotiate and manage transporters/3PL partners ensuring service quality and cost optimization.
• Manage inventory allocation for institutional orders to ensure stock availability.
• Coordinate with warehouse teams for picking, packing, labelling, QC checks, and compliance with client specifications.
• Maintain high levels of stock accuracy through FIFO/FEFO and regular cycle counts.\
• Ensure compliance with tender-specific logistics requirements (packaging, labelling, batch details, etc.
• Oversee preparation of delivery challans, e-way bills, invoices, and other regulatory paperwork.
• Coordinate with finance for billing accuracy and timely submission of delivery proofs (PODs).
• Align closely with Institutional Sales, Production, QA, Finance, and Supply Chain teams to plan and execute dispatches.
• Participate in sales planning meetings to provide logistics capacity, timelines, and feasibility inputs.
• Support new institutional account onboarding by defining logistics processes and Track key metrics: on-time delivery (OTD), logistics cost per order, POD closure time, and complaint resolution time.
• Drive process improvements for reducing lead time and enhancing customer experience.
• Optimize transport routes, warehouse processes, and documentation flow.

Qualification

• Any Graduate/Post Graduate

Experience

• 3–8 years of experience in logistics management, preferably handling institutional or B2B sales deliveries.
• Experience with tender-based supply and multi-location dispatches is an advantage.

Skills

• Strong understanding of supply chain operations, warehousing, and transportation.
• Excellent coordination, communication, and negotiation skills.
• Strong problem-solving ability and customer service orientation.
• Ability to work under tight deadlines and manage high-volume dispatches.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person