Role & responsibilities 1. Sales Management: Lead and motivate the sales team to meet or exceed sales targets. Develop strategies to drive in-store sales and enhance customer engagement. Monitor sales trends, identify opportunities for improvement, and implement promotional strategies to boost sales. Ensure the store is always fully stocked with high-demand products, especially food and grocery items. 2. Inventory Control: Oversee daily inventory management to ensure stock levels are adequate and products are in good condition. Track stock levels of food and grocery items to avoid overstocking or stockouts. Manage inventory ordering process based on sales trends, seasonal demand, and store needs. Work with suppliers to ensure timely deliveries and product availability. Implement regular stock audits and perform cycle counts to ensure inventory accuracy. 3. Customer Experience: Ensure the store is clean, organized, and visually appealing at all times. Monitor and maintain product displays, ensuring they are visually attractive and properly stocked. Handle customer complaints or issues with a customer-first approach to ensure satisfaction and loyalty. 4. Store Operations: Oversee daily store operations including opening and closing procedures, cash handling, and ensuring compliance with local regulations. Ensure adherence to health and safety standards for food and grocery items, including proper storage and handling. Review sales and financial reports to monitor store performance, identify trends, and make data-driven decisions. Preferred candidate profile A Degree in Business Administration, Retail Management, or a related field is preferred. Minimum of 3 years of experience in retail management, preferably in a food or grocery store setting. Proven track record of managing inventory, driving sales, and leading teams.
Role & responsibilities 1. Sales Management: Lead and motivate the sales team to meet or exceed sales targets. Develop strategies to drive in-store sales and enhance customer engagement. Monitor sales trends, identify opportunities for improvement, and implement promotional strategies to boost sales. Ensure the store is always fully stocked with high-demand products, especially food and grocery items. 2. Inventory Control: Oversee daily inventory management to ensure stock levels are adequate and products are in good condition. Track stock levels of food and grocery items to avoid overstocking or stockouts. Manage inventory ordering process based on sales trends, seasonal demand, and store needs. Work with suppliers to ensure timely deliveries and product availability. Implement regular stock audits and perform cycle counts to ensure inventory accuracy. 3. Customer Experience: Ensure the store is clean, organized, and visually appealing at all times. Monitor and maintain product displays, ensuring they are visually attractive and properly stocked. Handle customer complaints or issues with a customer-first approach to ensure satisfaction and loyalty. 4. Store Operations: Oversee daily store operations including opening and closing procedures, cash handling, and ensuring compliance with local regulations. Ensure adherence to health and safety standards for food and grocery items, including proper storage and handling. Review sales and financial reports to monitor store performance, identify trends, and make data-driven decisions. Preferred candidate profile A Degree in Business Administration, Retail Management, or a related field is preferred. Minimum of 3 years of experience in retail management, preferably in a food or grocery store setting. Proven track record of managing inventory, driving sales, and leading teams.
Purpose To lead group-level payroll, HRIS, and HR operations by ensuring accurate, compliant, and efficient processes across the employee lifecycle. This role is responsible for driving data integrity, system optimization (ZingHR), and employee-centric service delivery in collaboration with HR Business Partners. The incumbent will lead a team, own stakeholder engagement, and drive transformation initiatives across HRs operational backbone. Role and Responsibilities Payroll Management - Lead and supervise accurate and timely payroll processing for all business units and group companies. - Ensure end-to-end statutory compliance including PF, PT, TDS, Gratuity, Bonus, ESIC, and LWF across entities. - Oversee Full & Final (F&F) settlement processing, ensuring zero backlogs and adherence to TAT. - Address employee payroll queries in collaboration with HR Business Partners and ensure prompt resolution. - Partner with Finance and Audit teams for periodic payroll reconciliations, audits, and compliance reviews. HRIS Management - Serve as the system owner for ZingHR ensuring implementation, enhancement, optimization, and regular audits. - Maintain integrity and accuracy of master employee data and process flows across the HRMS. - Collaborate with IT and ZingHR teams for upgrades, automation projects, and issue resolution. - Drive usage of ZingHR features to improve HR operations, reporting, self-service, and analytics capabilities. HR Operations & Employee Lifecycle - Lead core HR operations across onboarding, documentation, confirmation, transfers, exits, and records management. - Partner with HR Business Partners to ensure seamless execution of lifecycle processes aligned with business needs. - Standardize operational policies, templates, and processes across business units. - Monitor SLA and process compliance, and proactively identify areas for automation and efficiency improvements. Team Leadership & Stakeholder Management - Manage and develop a high-performing team across payroll, HRIS, and operations functions. - Set clear goals, conduct regular performance reviews, and support skill development. - Work closely with internal stakeholders – HRBPs, Finance, Compliance, Legal, and IT – to ensure alignment and smooth operations. - Manage external vendor relationships (e.g., ZingHR, payroll service providers) for service excellence and governance. Key Skills & Competencies - Strong analytical and critical thinking abilities with a keen eye for detail. - Proficiency in ZingHR or other HRMS platforms; ability to drive HR tech adoption. - Deep understanding of Indian payroll, taxation, and labor law compliance. - Excellent interpersonal, stakeholder management, and communication skills. - High ownership mindset with ability to operate in a dynamic, fast-paced environment. Success metrics - 100% payroll accuracy and statutory compliance - F&F settlements processed within defined SLAs - Improved ZingHR adoption and system utilization metrics - Process turnaround time and SLA adherence in HR operations - High internal stakeholder (HRBP, Finance, Audit) satisfaction - Team performance, engagement, and retention
Job Objective Collaborate with head of Manufacturing to develop and implement strategic plans aimed at optimizing productivity and operational efficiency. Uphold the highest standards of excellence and quality throughout all manufacturing processes, ensuring products meet or exceed customer expectations. Ensure adherence to all necessary statutory and regulatory compliance requirements relevant to manufacturing operations. Be accountable for achieving production targets as outlined in the Annual Operating Plan (AOP), ensuring alignment with overall business objectives. Optimize the utilization of plant machinery and resources to achieve set production goals while minimizing waste and downtime. Maximize spare capacity utilization by engaging Contract Manufacturing Units (CMUs) for co-packaging and other operational needs as required. Ensure strict adherence to the approved budget for running plant operations, implementing cost-control measures while maintaining quality standards. Lead digitalization initiatives and SAP process development to ensure a smooth flow of value streams across manufacturing operations, enhancing data integration and operational agility. Primary responsibilities : - 1) Strategic and planning - Collaborate with Leadership: Work closely with the Manufacturing Head to develop and refine the overall manufacturing strategy, ensuring alignment with organizational goals and market demands. - Develop Strategic Plans: Formulate strategic plans aimed at optimizing productivity across all manufacturing processes, identifying opportunities for efficiency gains and cost reductions. - Enhance Plant Effectiveness: Review and improve plant effectiveness by developing robust processes, overseeing employee GCL-Corp HR/Plant Head SFD-JD-KRA-KPI-2022-23 – 01 performance, and establishing a highly motivated work environment that encourages innovation and continuous improvement. - Monitor Performance Metrics: Establish and monitor key performance indicators (KPIs) to assess operational efficiency and effectiveness, making data-driven decisions to enhance productivity. - Resource Allocation: Optimize resource allocation across manufacturing operations to ensure that personnel, equipment, and materials are utilized effectively in line with strategic objectives. - Risk Management: Identify potential risks in manufacturing processes and develop mitigation strategies to ensure operational continuity and compliance with industry regulations. - Foster Cross-Department Collaboration: Collaborate with various departments to align operational strategies with business objectives, ensuring seamless communication and coordination across functions. 2) Functional A) Plant Operations - Production Planning and Execution a) Prepare monthly production plans and indents based on sales forecasts and operational capabilities. b) Assess requirements for raw materials and packaging materials to ensure uninterrupted production flow. c) Develop production plans as per sales indents to optimize resource utilization and meet customer demand. d) Monitor day-wise production activities to ensure compliance with production indents and operational standards. e) Ensure production plan compliance while adjusting operations based on feedback and market demands. - Operational Oversight a) Oversee day-to-day operations, assigning weekly performance goals to team members and ensuring their completion while achieving personal objectives. b) Maintain project timelines to ensure all tasks are accomplished on schedule, facilitating timely delivery of products. c) Monitor packaging and process line efficiency to achieve set targets while maintaining quality standards. d) Ensure hygiene and housekeeping standards are maintained in the production area to comply with safety regulations. - Performance Monitoring a) Cascade overall operations plan to reporting teams by setting daily, monthly, and quarterly targets to facilitate execution and regular monitoring. b) Monitor business unit performance parameters such as lead time, capacity utilization, quality metrics, etc., taking corrective action for course correction in case of deviations from targets. c) Generate and maintain Management Information System (MIS) reports, including production reports, raw material and packing material consumption reports, tracking material efficiencies, and Overall Equipment Effectiveness (OEE) on a daily and monthly basis. - Supply Chain Management a) Oversee supply chain operations, ensuring finished goods are delivered on time with accurate invoicing. b) Maximize spare capacity utilization by engaging Contract Manufacturing Units (CMUs) for co-packaging and other operational needs as required. c) Plan for CMU yields to ensure alignment with production goals. - Cost Optimization a) Develop, implement, and maintain budgetary plans and resource allocation strategies to optimize operational efficiency. b) Analyse raw material, packing material, and manpower yields to identify areas for cost savings and efficiency improvements. c) Manage labour utilization effectively, implementing cost-saving initiatives while maintaining productivity levels. - Process Improvement a) Provide expertise in manufacturing process optimization, including assembly line design, quality checks, process design, inventory management, etc. b) Contribute to the development and drive implementation of operational excellence initiatives and standardization across the manufacturing unit. - Problem Resolution a) Propose action plans to resolve high-level escalations or problems raised by business units, monitoring adherence by the concerned departments. B) Quality and Continuous Improvement - Establish Quality Control Standards: a) Develop and implement quality control processes that align with industry standards to ensure consistent, high-quality production output. - Monitor Production Quality: a) Oversee the manufacturing process to ensure that products are produced according to established quality specifications, conducting regular inspections and audits. - Implement Continuous Improvement Initiatives: a) Identify areas for process improvement and implement strategies that enhance product quality, reduce defects, and optimize production efficiency. - Conduct Root Cause Analysis: a) Analyse quality issues and defects to determine root causes, developing corrective action plans to prevent recurrence and improve overall product quality. - Stay Updated on Industry Standards: a) Keep abreast of changes in industry regulations and standards related to quality control, ensuring compliance and adapting processes as necessary. - Foster a Culture of Quality: a) Promote a culture of quality within the organization by encouraging employee involvement in quality initiatives and recognizing contributions to quality improvement efforts. C) New Product Development and business development - Support to NPD Train Staff on New Procedures: a) Provide training to production staff on new product specifications, handling procedures, and quality control measures to ensure smooth transitions and adherence to standards. - Monitor Initial Production Runs: a) Oversee the first runs of new products on the manufacturing line, closely monitoring performance metrics such as yield rates, defect rates, and overall equipment effectiveness (OEE). - Conduct Root Cause Analysis for Defects: a) Analyse any quality issues or defects that arise during initial production runs of new products, developing corrective action plans to address root causes. - Implement Continuous Improvement Initiatives: a) Identify opportunities for process improvements based on feedback from initial production runs of new products, optimizing workflows to enhance efficiency and product quality. - Coordinate Cross-Functional Collaboration: a) Facilitate communication between manufacturing, R&D, and marketing teams to ensure that all aspects of new product launches are aligned and executed smoothly. - Utilize Key Performance Indicators (KPIs): a) Track and analyse KPIs related to new product performance, including production efficiency, quality metrics, and customer feedback, to drive ongoing improvements. - Foster a Culture of Innovation: a) Encourage a culture that embraces innovation and continuous improvement within the manufacturing team by recognizing contributions to successful new product launches. D) Manage SAP & digitalisation Processes: - Optimize Flow of Materials: a) Ensure efficient flow of materials through the manufacturing process by coordinating with procurement, production, and logistics teams to maintain optimal inventory levels. - Monitor Cost Management: a) Track and analyse costs associated with materials and production processes within SAP, identifying areas for cost reduction and efficiency improvements. - Ensure Data Accuracy: a) Maintain accurate data entry in the SAP system related to inventory levels, production schedules, and material usage to facilitate effective decision-making. - Conduct Training on SAP Usage: a) Provide training to staff on SAP functionalities related to materials management and cost tracking, ensuring that all team members are proficient in using the system effectively. - Implement Continuous Improvement Initiatives: a) Identify opportunities for process improvements within the SAP framework that enhance material flow efficiency and reduce waste. - Collaborate with Cross-Functional Teams: a) Work closely with finance, procurement, and production teams to ensure alignment of material flow strategies with overall business objectives and financial goals. - Analyse Key Performance Indicators (KPIs): a) Track KPIs related to material flow, inventory turnover, and cost efficiency, providing regular reports to senior management on performance metrics. - Ensure Compliance with Standards: a) Ensure that all processes related to material handling and cost management comply with industry standards and internal policies. - Data Collection and Management: a) Oversee the collection, input, and distribution of operational data within the organization’s systems, ensuring data accuracy and integrity. - Analyse Complex Data Sets: a) Utilize statistical techniques to analyse complex data sets, extracting meaningful insights that support decision-making and operational improvements. - Develop Reporting Frameworks: a) Create and implement reporting frameworks that provide stakeholders with clear visibility into operational performance metrics, trends, and areas for improvement. - Monitor Key Performance Indicators (KPIs): a) Track and analyse KPIs related to operational efficiency, quality, and cost-effectiveness, providing regular updates to senior management. - Collaborate with Cross-Functional Teams: a) Work closely with other departments to identify data needs and reporting requirements, ensuring alignment with organizational goals. - Implement Continuous Improvement Initiatives: a) Identify opportunities for process enhancements based on data analysis findings, implementing strategies that drive operational excellence. - Train Staff on Data Tools: a) Provide training and support to employees on data analysis tools and best practices, fostering a culture of data-driven decision-making. - Ensure Compliance with Data Governance: a) Maintain compliance with data governance policies and best practices, ensuring that all data handling processes meet regulatory requirements. - Present Findings to Stakeholders: a) Prepare and present reports and visualizations to communicate findings and recommendations to senior management and other stakeholders effectively. - Stay Updated on Industry Trends: a) Keep abreast of industry trends in data analytics and operations management, integrating new techniques and technologies into existing processes as appropriate. Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.
Role & responsibilities Identify and Evaluate New Properties Scout for potential retail spaces in strategic locations aligned with the business expansion plan. Conduct physical site visits and assess the viability of shortlisted locations. Lease and Rent Negotiation Lead discussions and negotiations on lease rentals, commercial terms, and finalization of lease agreements. Ensure legal and financial due diligence is carried out for all new properties. Market Research and Feasibility Study Conduct local market research to analyze footfall, competition, demographics, and business potential. Prepare site feasibility reports and presentations for internal approvals. Stakeholder and Relationship Management Build and maintain strong relationships with property owners, real estate agents, brokers, and local authorities. Liaise with legal, finance, and projects teams for smooth onboarding of the property. Documentation and Reporting Ensure timely documentation and execution of lease agreements. Preferred candidate profile Education: Graduate in any discipline (Retail or Real Estate preferred). Experience: Minimum 25 years of relevant experience in property acquisition, real estate negotiations, or retail expansion.
Role & responsibilities 1. Sales Management: Lead and motivate the sales team to meet or exceed sales targets. Develop strategies to drive in-store sales and enhance customer engagement. Monitor sales trends, identify opportunities for improvement, and implement promotional strategies to boost sales. Ensure the store is always fully stocked with high-demand products, especially food and grocery items. 2. Inventory Control: Oversee daily inventory management to ensure stock levels are adequate and products are in good condition. Track stock levels of food and grocery items to avoid overstocking or stockouts. Manage inventory ordering process based on sales trends, seasonal demand, and store needs. Work with suppliers to ensure timely deliveries and product availability. Implement regular stock audits and perform cycle counts to ensure inventory accuracy. 3. Customer Experience: Ensure the store is clean, organized, and visually appealing at all times. Monitor and maintain product displays, ensuring they are visually attractive and properly stocked. Handle customer complaints or issues with a customer-first approach to ensure satisfaction and loyalty. 4. Store Operations: Oversee daily store operations including opening and closing procedures, cash handling, and ensuring compliance with local regulations. Ensure adherence to health and safety standards for food and grocery items, including proper storage and handling. Review sales and financial reports to monitor store performance, identify trends, and make data-driven decisions. Preferred candidate profile A Degree in Business Administration, Retail Management, or a related field is preferred. Minimum of 3 years of experience in retail management, preferably in a food or grocery store setting. Proven track record of managing inventory, driving sales, and leading teams.
Role & responsibilities 1. Sales Management: Lead and motivate the sales team to meet or exceed sales targets. Develop strategies to drive in-store sales and enhance customer engagement. Monitor sales trends, identify opportunities for improvement, and implement promotional strategies to boost sales. Ensure the store is always fully stocked with high-demand products, especially food and grocery items. 2. Inventory Control: Oversee daily inventory management to ensure stock levels are adequate and products are in good condition. Track stock levels of food and grocery items to avoid overstocking or stockouts. Manage inventory ordering process based on sales trends, seasonal demand, and store needs. Work with suppliers to ensure timely deliveries and product availability. Implement regular stock audits and perform cycle counts to ensure inventory accuracy. 3. Customer Experience: Ensure the store is clean, organized, and visually appealing at all times. Monitor and maintain product displays, ensuring they are visually attractive and properly stocked. Handle customer complaints or issues with a customer-first approach to ensure satisfaction and loyalty. 4. Store Operations: Oversee daily store operations including opening and closing procedures, cash handling, and ensuring compliance with local regulations. Ensure adherence to health and safety standards for food and grocery items, including proper storage and handling. Review sales and financial reports to monitor store performance, identify trends, and make data-driven decisions. Preferred candidate profile A Degree in Business Administration, Retail Management, or a related field is preferred. Minimum of 3 years of experience in retail management, preferably in a food or grocery store setting. Proven track record of managing inventory, driving sales, and leading teams.
Role & responsibilities 1. Develop and execute buying strategies for the Fruits & Vegetables (F&V) category to meet sales, margin, and quality targets. 2. Identify and onboard reliable suppliers (local and international), negotiate contracts, and ensure cost-effective procurement of fresh produce. 3. Ensure timely and efficient delivery of produce through close coordination with logistics, quality control, and warehousing teams. 4. Monitor market trends, seasonal patterns, and pricing fluctuations to anticipate supply and demand changes. 5. Optimize stock levels to minimize waste and improve freshness while maintaining availability across locations. 6. Work with the QA team to ensure suppliers meet required quality and food safety standards. Analyse sales data to track performance Preferred candidate profile 1. Graduation, MBA preferred 2. 10+ years of experience and 3+ years in similar role 3. A highly analytical background in a data driven role 4. Demonstrated understanding of retail and the service environment 5. Proficiency in Ms Office 6. Clear and effective written and verbal communication and strong interpersonal skills
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Role & responsibilities The Head of HR will oversee all human resource functions across divisions of the institution. This leader will ensure efficient recruitment, onboarding, training, and compliance across boards, while promoting a unified, transparent, and growth-oriented workplace culture for teaching and non-teaching staff. The position is both strategic and operational, focusing on people, performance, and institutional excellence. Role and Responsibilities Strategic HR Leadership Develop and execute HR strategies aligned with institutional goals and multi-board standards in line with SGG overall strategy Advise management on organizational design, manpower planning, and workforce optimization across ICSE, CBSE, and other divisions. Implement standardized HR processes, systems, and policies across all campuses and departments. Recruitment & Staffing Plan and manage recruitment drives for teachers, coordinators, administrative, and support staff. Ensure compliance with ICSE / CBSE / State Board teacher qualification and appointment norms. Build a robust teacher recruitment pipeline through various sources. Maintain accurate staffing data and organizational charts for board inspections and audits. Employee Relations & Engagement Establish clear communication channels between management, teachers, and support teams. Address grievances and ensure timely conflict resolution. Drive employee engagement initiatives, recognition programs, and wellness activities. Promote a positive work culture rooted in empathy, accountability, and professional ethics. Performance Management Design and implement appraisal systems for teachers and administrative staff based on KPIs, student outcomes, and contribution to institutional goals. Facilitate regular feedback sessions, classroom observations, and performance improvement plans. Training & Development Conduct orientation and induction programs for new staff. Identify training needs across teaching and non-teaching departments. Organize skill-development programs, classroom management workshops, and leadership training in coordination with academic heads. Policy & Compliance Management Draft, review, and update HR policies, service rules, and code of conduct manuals. Ensure adherence to CBSE/ICSE staff service conditions, leave rules, and workload norms. Maintain documentation for audits, affiliations, and inspection purposes. Handle statutory compliance: EPF, ESIC, professional tax, maternity leave, etc. Payroll & Administration Oversee payroll processing, attendance systems, and leave management. Ensure accuracy and confidentiality of salary structures and increments. HR Data & Systems Maintain digital HR records, employee files, and dashboards. Use analytics to track attrition, training hours, and workforce productivity. Liaison & Coordination Act as the HR liaison with education boards, local authorities, and inspection teams. Support the management during affiliation renewals, audits, and accreditation processes (e.g., ISO, NEP-based frameworks Preferred candidate profile MBA (Master of Business Administration) in Human Resources 12+ years of experience Strong understanding of Human Resource management, Compliance Ability to forecast future HR requirements, analyze and predict risks and effectively manage uncertain situations Has excellent communication skills and consultative approach
Job Description Job Details Job Title : Supply Chain Head Division:FMCG Reports to CEO Job Objective To achieve Supply Chain cost efficiency Optimize operations to improve efficiency and process automation for scalable growth. Supply Chain Alignment for New Business Segments and Expand market presence Enhance Inventory Efficiency to improve inventory hygiene, and freeing work capital Digitization and Functional - Process & improvement Strengthen Organizational Agility & Culture Build High Performing Team Ensuring products meet standards, minimizing risks, and fostering a culture of continuous Quality improvement Cost Reduction across all domains RM, PM, Logistics, Power, Fuel. Roles and Responsibilities Key Accountability Key Activities Strategic and planning Obtain the best price for raw material purchases, accurately forecast demand and avoid stockouts. To achieve this, the chief supply chain officer can use tools such as the economic order quantity (EOQ) and build and maintain good relationships with suppliers. Collaborate with other departments to optimize operations, establish a sales planning process and provide visibility of activities across the entire organization. Identify new trends, drive process transformation, lead the implementation of technological advancements and achieve more sustainable supply chains. Delegate responsibilities to the best employees to drive performance while enforcing all policies, procedures, standards, specifications, guidelines, training programs, and cultural values Lead strategic insight and overview of business case justifications and ROI analysis for Capex spending and initiatives of all the Manufacturing Units. Participate in Planning and budgeting of CAPEX/OPEX to ensure costing under control. Functional Plant Operations To establish controls and checks on monthly procurement, production indent. To keep check on RM/PM MIS of all the Mnfg Units. Controls to be established for day wise RM/PM Consumption & optimum level of stocks. Ensure compliance of production schedule. SCM MIS- Including production report, RMPM consumption report, tracking material efficiencies, OEE (Daily & monthly). Oversee day-to-day operations, assigning weekly performance goals and assuring their completion, while accomplishing your own goals Maintain project timelines to ensure tasks are accomplished on time Develop, implement, and maintain budgetary and resource allocation plans Labors Utilizations & Cost initiative Task Cascade down overall operations plan to reporting teams as daily / monthly /quarterly targets to facilitate execution and regular monitoring; ensure adherence to schedules from all concerned departments Monitor Logistics & Warehouse performance parameters and takes corrective action for course correction in case of deviations Propose action plans to resolve the high-level escalations/problems raised from the stake holders, business Units and monitor the adherence to the same by the concerned departments Provide expertise in value addition initiative of SCM function. Contribute to development and drive implementation of operational excellence and standardization across the SCM function Functional Quality and Continuous Improvement Drives implementation of large-scale changes for process improvements through Continuous Improvement Head and guide the organization on effective implementation of tools such as Kaizen, 6 Sigma etc. Drive implementation of various SCM process compliances as per requirements. Uphold standards of excellence. Support to ESG: Drive ESG effectively. Project Management Supervise project execution & related activities for various projects Reviews project progress reports and provide necessary course correction inputs to respective managers for identified areas of improvement Ensure that the process adherence as per defined SOP is followed and systematic documentation practices are followed across the division Play the pivotal role in supporting the product management department and meeting their needs in a time bound manner People development Take overall responsibility for people development initiatives and building up in-house capabilities for the employees in the department Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members Contribute towards development of talent for the department by providing subordinates with adequate exposure and growth opportunities to enable readiness for higher roles Actively participate in HR initiatives to drive overall employee engagement and motivation Coordination with cross functions department to fulfil the functional requirement (Purchase, Quality, Maintenance, HR etc.) Handling/training of department officials Resolve internal staff conflicts efficiently and to the mutual benefit of those involved Key Performance Indicators (KPIs) Procurement Saving of All Categories of products, logistics and warehouse. Fill rate, On time delivery PR to PO- Lead time, Engineering (CAPEX Days) Managing all credit balances to vendors and ensuring no advances are under prescribed days in system except capex or high lead time. Pickup of Returns as per TAT & Credit note Punch as per TAT Liquidate RM/PM (Obsolete Inventory Clearance) and Support in sale of Old Assets, Aging Inventory Control- RM/pm for all products 98% Accuracy in FG/RM/PM. 0.25% Damages/Spillage of Total Stock Specialty Material P2P Process implementation by Q3 Logistics Centralization on time defined. B2B Logistics Digitization Implementation on time defined ARS & WMS Implementation as per AOP Plan Manual S&OP implementation on time defined. System S&OP Implementation on time defined. Goals audit, Monthly tracking of achievement. Cross-functional team councils Measured through skill assessments, cross-functional performance, and leadership readiness.
Role & responsibilities 1. Sales Management: Lead and motivate the sales team to meet or exceed sales targets. Develop strategies to drive in-store sales and enhance customer engagement. Monitor sales trends, identify opportunities for improvement, and implement promotional strategies to boost sales. Ensure the store is always fully stocked with high-demand products, especially food and grocery items. 2. Inventory Control: Oversee daily inventory management to ensure stock levels are adequate and products are in good condition. Track stock levels of food and grocery items to avoid overstocking or stockouts. Manage inventory ordering process based on sales trends, seasonal demand, and store needs. Work with suppliers to ensure timely deliveries and product availability. Implement regular stock audits and perform cycle counts to ensure inventory accuracy. 3. Customer Experience: Ensure the store is clean, organized, and visually appealing at all times. Monitor and maintain product displays, ensuring they are visually attractive and properly stocked. Handle customer complaints or issues with a customer-first approach to ensure satisfaction and loyalty. 4. Store Operations: Oversee daily store operations including opening and closing procedures, cash handling, and ensuring compliance with local regulations. Ensure adherence to health and safety standards for food and grocery items, including proper storage and handling. Review sales and financial reports to monitor store performance, identify trends, and make data-driven decisions. Preferred candidate profile A Degree in Business Administration, Retail Management, or a related field is preferred. Minimum of 3 years of experience in retail management, preferably in a food or grocery store setting. Proven track record of managing inventory, driving sales, and leading teams.
Key Accountability Key Activities Logistics & Distribution Strategy Develop and implement the overall logistics and distribution strategy in alignment with business goals. Optimize end-to-end supply chain performance to reduce costs and improve service levels. Evaluate and enhance logistics systems, including warehouse management, fleet management, and route optimization. Warehouse & Inventory Management Oversee warehousing operations across multiple regional and central distribution centers. Implement best practices for inventory control, stock rotation, and loss prevention. Ensure warehouses comply with safety, hygiene, and regulatory standards (FSSAI, ISO, etc.). Transportation Management Manage transportation planning and execution across primary and secondary distribution. Negotiate and manage contracts with transporters, 3PL partners, and logistics service providers. Ensure fleet utilization efficiency and cost optimization while maintaining on-time delivery KPIs. Process Improvement & Technology Integration Implement automation, ERP/WMS/TMS systems for real-time tracking and data visibility. Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies. Analyze logistics data to identify areas for improvement in speed, cost, and reliability. Team Leadership & Development Lead and mentor a team of logistics managers, warehouse supervisors, and transport coordinators. Build a performance-driven culture with a focus on accountability, safety, and operational excellence. Develop succession plans and training programs for team growth. Cost Management & Budgeting Prepare and manage annual logistics budgets. Track and control logistics costs to achieve financial targets. Identify cost-saving opportunities without compromising service quality. Compliance & Risk Management Ensure compliance with all legal, safety, and environmental regulations. Develop and implement risk mitigation strategies for transportation and warehousing operations. Oversee insurance, claims, and audits related to logistics operations.
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