Legal Business Proc Ops - Matter Manager

Join us as a Legal Business Proc Ops - Matter Manager at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences.
You may be assessed on the key critical skills relevant for success in role, such as experience with Legal Business Proc Ops - Matter Manager, as well as job-specific skillsets.

To be successful as a Legal Business Proc Ops - Matter Manager, you should have experience with:

• Contributing to the design and execution of transformation initiatives within global procurement operations, ensuring alignment with business goals and operational excellence.

• Acted as a Subject Matter Expert in cross-functional transformation programs, contributing domain expertise, process insights, and best practices to drive sustainable improvements across procurement operations workflows.

• Effective end-to-end management and global service delivery of legal Purchase Orders, including creation, amendment, closure, and invoicing processes.

• Responsible for controlling and substantiating financial positions in alignment with balance sheet entries, forecasts, accruals, and planning cycles.

• Proactively manages stakeholder expectations through regular engagement, comprehensive reporting, and timely resolution of issues.

• Collaborates with key stakeholders to identify and implement enhancements to the Purchase Order and invoice management lifecycle.

• Oversees and delivers periodic reporting for legal portfolios (e.g., Major Matters, Competition, APAC), including detailed analysis of Purchase Order lifecycle and associated invoicing activities.

Basic/Essential Qualifications:

• Holds a graduate degree with demonstrated experience in managing financial and budgetary information.

• Proven expertise in Procure-to-Pay (P2P) operations and/or in supporting global Legal function with operational and service-related requirements within PO management and eBilling.

• Successfully led or contributed as a Subject Matter Expert to transformation initiatives within a global setting.

• Possesses strong analytical capabilities with a strategic mindset aligned to broader organizational objectives.

• Proficient in Microsoft Office applications, with advanced skills in Excel, Word and PowerPoint.

• Exhibits a high level of ownership and accountability, effectively prioritizing tasks and driving issues to resolution through collaborative teamwork.

Desirable skillsets/ good to have:

• Excellent communication skills, both written and oral, including client facing and internal.

• The ability to identify, address and where necessary escalate/manage key risks and issues.

• Excellent time management and personal organization skills.

• A team player but self-starter and able to work on own initiative.

• Line management experience is optional

This role will be based out of Noida.

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.

Accountabilities

• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaboration with teams across the bank to align and integrate operational processes.
• Identification of areas for improvement and providing recommendations in operational processes.
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in banking operations.
• Participation in projects and initiatives to improve operational efficiency and effectiveness.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.