Learning Ops Admin

ABOUT GENERAL MILLS

We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate

us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com

General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.

With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in

We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

JOB OVERVIEW

Function Overview

Global Shared Services (GSS) enables General Mills to compete and win every day with a relentless focus on service excellence. Our Shared Services model leverages domain excellence to drive scaled cost-efficient delivery. We do that by delivering our services with a balance between cost and capability; increasing productivity through optimized processes and tools; and upholding company standards, policies, and practices. GSS touches virtually every aspect of the General Mills enterprise, including Employee Services, Business Services, Global Workforce Solutions, and Global Data Governance Services.

For more details about General Mills please visit this Link

Purpose of the role

The Learning Ops Admin provides recurring and transactional support that ensures smooth execution of learning programs. Based in Shared Services, this role partners primarily with Learning Delivery Specialists to take on high-volume, process-driven tasks such as video management, recurring emails, SharePoint updates, roster management, and purchase order/invoice tracking. By handling these operational activities, the role allows Delivery Specialists to focus on complex, end-to-end logistics and learner experience.

• Manage recurring tasks such as video uploads, translation tracking, roster processing, and distribution list updates.
• Prepare and send recurring email communications (e.g., onboarding reminders, program notifications).
• Support learning program readiness through scheduling activities such as room reservations and calendar invites.
• Conduct basic SharePoint page edits and metadata updates to keep content accurate and accessible.
• Create purchase orders, track invoices, and support financial transactions for learning programs.
• Run and distribute recurring reports to stakeholders, escalating issues as needed.
• Provide support to Learning Delivery Specialists and other Shared Services roles by completing assigned executional tasks accurately and on time.