Learning and Development Manager

Job Title: Learning and Development Manager

Department:

Location:

Reporting To:

1. Role Overview

Learning and Development Manager

2. Key Responsibilities

• Learning Strategy:

• Develop and execute a comprehensive L&D strategy that aligns with organizational objectives and fosters a culture of continuous learning.

• Training Needs Analysis:

• Identify skill and competency gaps through collaboration with leadership teams, employee assessments, and performance data.

• Program Design & Delivery:

• Design, deliver, and manage engaging learning programs using blended methodologies—classroom training, e-learning, coaching, and on-the-job training.

• Content Development:

• Create, update, and maintain learning content and training materials to ensure relevance, clarity, and practical applicability.

• Stakeholder Collaboration:

• Partner with business leaders, centre managers, and subject matter experts to design specialized programs that address functional and behavioural development needs.

• Learning Management System (LMS):

• Oversee the LMS to track participation, performance, and compliance while driving higher engagement and usage.

• Evaluation & Impact:

• Measure training effectiveness through surveys, assessments, and performance analytics; implement improvements based on insights.

• Talent & Career Development:

• Provide guidance and coaching to employees and managers on professional growth, career pathways, and development plans.

• Workshops & Learning Events:

• Organise leadership workshops, skill-building programs, and cross-functional knowledge-sharing sessions.

• Innovation & Trends:

• Stay updated with emerging learning technologies, tools, and industry best practices to keep programs current and impactful.

3. Qualifications & Experience

• Bachelor’s degree in

  education, Human Resources, Business Administration

  , or a related field.
• (master’s degree preferred.)

• 7–9 years

  of progressive experience in

  Learning & Development

  ,

  Training

  , or

  Organisational Development

  .
• Strong understanding of

  adult learning principles

  ,

  instructional design

  , and

  training evaluation models

  (e.g., Kirkpatrick).
• Proficiency in

  Learning Management Systems (LMS)

  and digital learning platforms.
• Exceptional

  communication, facilitation, and interpersonal

  skills.
• Proven ability to manage multiple projects, collaborate across departments, and deliver measurable results.

4. Language Proficiency

• Telugu:

  Mandatory

• English & Hindi:

  Proficient

5. Preferred Industry Experience

• Prior experience in

  Healthcare, Hospitality (Hotels)

  , or

  Aviation

  industries preferred.
• Should possess a

  vibrant personality

  , strong

  soft skills

  , and an approachable leadership style.
• Ability to collaborate effectively with

  Centre Management Teams

  and

  Medical Teams

  .

• Quick learner

  , adaptive, and open to travel as required.

6. Preferred Industry Experience

1. Healthcare

   (IVF background would be a plus)

2. Hospitality

3. Retail

7. Language Proficiency

• Telugu:

  Mandatory

• English & Hindi:

  Proficient

8. Other Key Attributes

1. Readiness to Travel:

   Ability and willingness to travel to outstation centres (approximately once a month or as required).

2. Collaboration:

   Strong ability to work effectively with all stakeholders, including centre teams, customer-facing roles, and senior management.

3. Personality:

   Positive attitude with a cheerful, vivacious, and approachable personality.

4. Solution-Oriented Mindset:

   Ability to identify challenges and propose practical learning solutions.

5. Technical Skills:

• Strong in

  Training Needs Identification (TNI)

  and

  gap analysis

  .
• Excellent

  content building

  ,

  PowerPoint design

  , and

  public speaking

  skills.
• Working knowledge of

  Excel/Google Sheets

  ,

  Canva

  , and other basic digital tools.

9. Why Join Us

Join a purpose-driven organization where learning and growth go hand in hand. You’ll play a key role in shaping people capabilities, driving performance excellence, and fostering a vibrant culture of continuous development.