Lead – UX Designer
Location : Bangalore
About the Team
As a design team, we work on products that empower our users to push the boundaries of fintech experience. Informed by research and data, we solve complex needs and build iteratively toward our vision. We ship high-fidelity designs of new features and prototype solutions. We own these projects from start to finish and collaborate with a multidisciplinary team of developers, product managers, content strategists, and researchers to deliver the best possible experience
About the Role
We are looking for a design leader with 8+ years of strong product design, user experience design, interaction design, visual design and design management experience to lead Wibmo’s design team. The design leader will own banks, issuers, acquirers and fintech experience for all Wibmo products including prepaid platform, fraud risk management, ACS, multi-factor authentication, payment gateway and more.
Responsibilities:
You’ll define best practices, frameworks, principles, influence ways of operating, coach and provide
Expertise to the design team so that it:
- Obsesses over the need to understands customer needs and business objectives
- Becomes the customer’s advocate in the org - stay close to customers and partners
- Drives product and market research, competitive analysis, planning positioning and roadmap development
- Leads from front to identify and solve for gaps in customer and partner experience
- Drives product discovery, opportunity assessment, identify problems to solve, define GTM, define product, execute, measure and iterate in collaboration with product management, engineering, and marketing
- Collaborates closely with engineering, product management, production support, operations, finance, banking alliances, marketing and sales teams
- Makes data-driven product decisions and democratize product success metrics across teams
- Most importantly, “owns the outcome”
Requirements:
- Strong people management and leadership experience to build, develop and inspire a creative team
- 8+ years of strong hands-on product design, user experience design, interaction design, visual design experience
- 3+ years of design leadership experience
- Having built products for merchants/banks in the Indian ecosystem that operated at scale is a plus
- Bonus points for experience in building 0 to 1 products
- A curious mind with the ability to challenge the status quo
- Highly effective cross-functional team collaboration skills
- Ability to build narratives and drive clarity across orgs
- Ability to build, sustain and mentor a high-performance team
What we offer?
- A positive, get-things-done workplace
- A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this).
- An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
- Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale.
- Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity).
About us:
PayU Digital Labs is a full-stack PayTech company and an industry leader in payment security, digital payments, and digital financial services, partnering with 160+ banks across 30+ countries. Our cutting-edge solutions are powering growth across Banks, Fintechs and Businesses. Our foundation is robust. Acquired by PayU in 2019.
Our Commitment to Building A Diverse and Inclusive Workforce
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.
