Opentext - The Information Company
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Your Impact
The Lead Product Manager will drive the transformation of the core messaging platform to a fully cloud-native architecture on the OpenText Cloud Platform (OCP). This strategic role involves leading cross-functional teams, influencing architectural decisions, and delivering a reliable, scalable, and high-performance SaaS messaging product for enterprise customers. The Lead Product Manager will translate business objectives into a technical roadmap, champion modernization initiatives, and ensure seamless migration with minimal disruption to existing customers.
What The Role Offers
- Develop and communicate the product vision, strategy, and roadmap for the cloud-native transformation of the messaging platform on OCP.
- Lead cross-functional teams through the full product lifecycle: requirements gathering, prioritization, design, development, testing, release, and go-live.
- Partner with platform engineering, DevOps, security, and QA teams to deliver robust, scalable, and secure platform services that meet enterprise-grade SLAs and compliance requirements.
- Engage business stakeholders to clarify needs, gather feedback, and ensure alignment with business goals throughout the transformation journey.
- Establish KPIs, track platform performance, and report progress to management and executive stakeholders.
- Identify opportunities to help clients integrate with Core Messaging and commercialize said opportunities with connectors.
- Build and maintain strong relationships with key customers and partners to ensure successful adoption and migration.
- Serve as product owner in agile ceremonies, providing clear prioritization and direction for technical teams.
- Ensure product compliance with regulatory requirements (e.g., GDPR, TCPA), security standards, and OpenText best practices.
- Prepare and deliver executive updates, product documentation, and go-to-market materials to support launch and customer onboarding.
What You Need To Succeed
- 8+ years in product management, with at least 3+ years overseeing cloud-native, SaaS, or platform transformation initiatives for large-scale enterprise applications.
- Strong understanding of AI/ML technologies, their applications, and limitations.
- Experience and strong understanding of messaging platforms, including integration SMS aggregators, email servers, OTT messaging.
- Proven experience modernizing legacy systems and delivering platform migrations with high uptime and customer satisfaction.
- Solid technical understanding of messaging platforms, public cloud architectures (AWS, Azure, GCP, OpenText Cloud), containerization, microservices, and CI/CD.
- Strong leadership, communication, and stakeholder management abilities, with experience guiding cross-functional global teams.
- Familiarity with compliance protocols (GDPR, TCPA), cloud security, and enterprise integration standards.
- Bachelor’s in Computer Science, Engineering, or related field; MBA or advanced degree preferred.
- Experience with Agile/Scrum methodologies, cloud migration strategies, and platform performance management tools.
- Exceptional analytical and problem-solving skills, with proven ability to deliver modernization at scale and drive business impact.
This role is pivotal in ensuring that all teams work harmoniously to achieve product vision, balancing both business objectives and technical requirements.
OpenText is an equal opportunity employer that hires and attracts talent regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, veteran status, or sexual orientation. At OpenText we acknowledge, value and respect diversity. We draw on diversity of thought and experience to reflect the rich array of cultures representing our broad global customer baseOpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
