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Job Summary This is a senior-level, customer-facing role responsible for the secure, scalable, and efficient management of Microsoft 365 and on-prem Active Directory environments for a key enterprise customer. The Lead Engineer will act as the primary technical contact, owning platform maturity, stakeholder communication, and continuous service improvement. Candidate should have hands-on experience in Exchange Admin Center (connectors, mail flow, transport rules), Teams Admin Center (meeting policies, app permissions, guest access), Intune (compliance policies, configuration profiles), and Microsoft Purview (DLP, retention, insider risk). Expect examples of configurations beyond defaults, troubleshooting, and policy customization. Job Details Location: Fully Remote (India-based) Reports To: Cloud Services Lead / CTO Employment Type: Full-time Salary Range (India-based): ₹22 – ₹30 LPA (Lead role) Core Responsibilities Microsoft 365 Ownership - Lead administration of all M365 workloads including Exchange Online, Exchange Hybrid, SharePoint, Teams, Intune, Defender, and Compliance Center - Manage hybrid Exchange configuration, SMTP routing, and mail flow between on-prem and cloud - Configure and troubleshoot mail routing, transport rules, accepted/authoritative domains, and hybrid connectors - Oversee email security: anti-spam, anti-phishing, malware policies, Safe Links, Safe Attachments (Defender for Office 365) - Implement and monitor SPF, DKIM, DMARC for domain security - Manage domain lifecycle: accepted domains, external forwarding rules, MX priorities, and trusted senders - Own the ongoing health of Exchange Hybrid setup, including patching, upgrades, and migration scenarios - Provide PowerShell-based automation for mailbox management, mail flow tracking, and reporting - Advise on Exchange licensing, retention policies, shared mailboxes, and mailbox permissions Active Directory & Hybrid Identity - Manage on-prem AD including FSMO roles, replication, Sites & Services, GPOs, DNS, trusts - Maintain and troubleshoot hybrid AD with Azure AD Connect - Ensure sync health, identity integrity, and secure federation configurations - Lead schema upgrades, migrations, or infrastructure improvements as needed Customer Communication & Project Leadership - Serve as the go-to engineer for customer stakeholders, presenting updates, roadmaps, and improvements - Own change management: impact assessment, documentation, approvals, execution - Provide regular service reviews, reports, and improvement recommendations - Lead project tasks and coordinate deliverables in M365 and AD areas - Work independently while aligning with internal governance and architecture teams Required Skills & Experience - 6–10+ years’ experience in Microsoft 365 and AD infrastructure roles - Strong Exchange Hybrid experience and deep M365 security knowledge - Expert-level Active Directory understanding with hybrid sync experience - PowerShell scripting for automation and diagnostics - Excellent spoken and written communication, stakeholder management, and reporting skills - Ability to operate autonomously in customer-facing environments - Strong documentation, governance, and change control discipline Mandatory Certifications - SC-300: Microsoft Certified – Identity and Access Administrator Associate - MS-102: Microsoft 365 Certified – Administrator Expert Optional/Recommended (Not Mandatory) - AZ-104: Azure Administrator Associate - SC-900: Security, Compliance, and Identity Fundamentals - Trainings via Microsoft Learn (PowerShell, Defender, Purview, etc.) Salary Guidance (India – Remote Lead Role) 6–8 yrs, all mandatory certs: ₹22 – ₹25 LPA 8–10+ yrs, lead comms + security: ₹26 – ₹30 LPA *Consider a performance bonus or skill premium for those who lead security and automation initiatives proactively. * Show more Show less
