Lead Community Manager

We are Hiring- Lead Community Manager

Ludo Club, Teen Patti Gold, Parchis Club, and Rummy Gold

The role

• This role sits at the centre of players and product.
• You’ll

  launch and lead the community for Ludo Club

  , then scale what works across Moonfrog’s portfolio. Expect a mix of strategy and execution: content, conversations, creators, LiveOps, events, player feedback, and crisis handling when needed.
• If you know how to turn players into advocates and chaos into signal, this is your seat.

What you’ll do?

Community strategy & growth

• Own community growth and health across

  Discord, Reddit, Instagram, YouTube, Facebook, Telegram, and X

• Design conversations that sustain themselves: prompts, AMAs, livestreams, rituals, and major update comms
• Partner with Game and LiveOps teams on multi-geo content calendars and in-game beats
• Align community comms with marketing and product so launches feel cohesive
• Lead fast, sharp

  moment marketing

  tied to viral trends in our key geographies

Programs & events

• Ship tournaments, UGC contests, community events, and player council meetups with clear goals and wrap-ups
• Own the

  creator program

  end-to-end: sourcing, onboarding, briefs, cadence, and performance reporting
• Identify and activate ambassadors, advocates, and superusers with meaningful perks

Team & player operations

• Guide social media agencies on content, moderation, ORM, and execution quality
• Triage issues, escalate internally, and close the loop with players and developers
• Protect community health: set guidelines, train moderators, manage conflicts and crises

Analytics & improvement

• Track and report key community signals via dashboards, KPIs, experiments, and weekly/monthly reviews
• Use

  GenAI tools

  to speed up content creation, tagging, clipping, and sentiment analysis with strong human QA

What you’ll bring

• 6–8 years

  in community, social, or influencer management, ideally in games or consumer entertainment
• Deep fluency in

  pop culture and platform dynamics

  across Discord, Reddit, TikTok, Instagram, and YouTube
• Proven ownership of creator programs and partner relationships
• Clear leadership and communication across teams, agencies, and senior stakeholders
• Strong commercial judgment around budgets, targets, and trade-offs
• Hands-on experience with analytics, social listening, and scheduling tools
• Comfort using GenAI with a quality-first mindset

Nice to have

• Experience across

  Tier-1 and growth markets

• On-camera or on-stage confidence
• Multilingual skills
• Offline meetups or tournament ops experience

How success is measured

• Community growth & engagement:

  MAU, cohort retention, post engagement, social referrals, event participation

• Conversation quality:

  sentiment trends, report rates, brand mentions

• Service & speed:

  time to first response and resolution

• Creator impact:

  cadence, reach, CTR, installs/reactivations, ROI

• LiveOps lift:

  engagement and retention during community-led beats

• UGC health:

  submissions, completion rates, share-through

How to apply?

Along with your resume, please include/attach portfolio:

• 3 links

  : a community you grew, a creator program you ran, and a short case study or dashboard snapshot
• Any writing samples or on-camera clips you’re proud of

LinkedIn