L&D Specialist

The Core Responsibilities For The Job Include The Following

LMS Management and Operations:

• Administer, configure, and maintain the LMS platform end-to-end.
• Manage user roles, course catalog, certifications, learning paths, and assessments.
• Troubleshoot system issues and coordinate with vendors for resolutions.
  

Content And Learning Experience

• Upload, publish, and organize e-learning content (SCORM/xAPI).
• Partner with L& D and SMEs to structure learning journeys and ensure a high-quality user experience.
• Maintain content standards, templates, and documentation.
  

Integrations And Technical Support

• Support integrations with HRIS, SSO, and other enterprise systems.
• Assist with system enhancements, new feature rollouts, and release testing.
• Ensure data accuracy, compliance, and platform performance.
  

Analytics And Reporting

• Track learner progress, course completions, platform usage, and compliance metrics.
• Build periodic dashboards and insights to support business and L& D decisions.
  

Stakeholder Collaboration

• Work closely with HR, IT, L& D, and business units to understand learning needs.
• Train admins, managers, and users on LMS functionalities and best practices.
• Recommend improvements based on user feedback and data insights.
  

Requirements

• 7+ years of experience in LMS administration or digital learning operations.
• Hands-on experience with platforms like Cornerstone, Moodle, Docebo, Workday Learning, SuccessFactors, or similar.
• Strong understanding of SCORM/xAPI standards and learning technology fundamentals.
• Good problem-solving skills and the ability to manage multiple stakeholders.
• Comfortable with data analysis, dashboards, and reporting tools.
  

Preferred Skills

• Experience with authoring tools (Articulate 360 Captivate, Rise, etc. ).
• Knowledge of HTML/CSS or basic scripting for LMS customizations.
• Exposure to AI-driven learning tools or LXP solutions.