102 Labour Relations Jobs - Page 4

To Lead the administration, human resources, and Industrial relations functions - Plant Administration & Compliance, Manage End to End HR Lifecycle for staff & Workers, recruitment, onboarding, training, attendance, payroll & Exit formalities. Required Candidate profile Tamil Speaking & Reading is must. Expert in Plant Administration, HR, All IR, ID & Factories Act, ,Through Knowledge on Union Liaison. Labour Law & Statutory Compliance & Welfare Activities.

Require natives of Kerala, male candidate with min 10yrs experience in HR. Should know labour law, IR and compliance plus oversee recruitment,PMS,Training,Compensation etc.Must be smart,proactive & strong decison maker.Should be able to lead a team.

About Company: A Leading & Reputed Manufacturing MNC Role Title: Plant HR Manager Location: Madurai, Tamil Nadu Reporting to: ER Head Team Size: 2-3 members Tamil language proficiency is a must Roles & Responsibilities: Oversee general administration and plant monitoring, including security, transportation, housekeeping, and gardening, through professional vendors ensuring full legal compliance. Partner with HR & ER at the plant level. Manage payroll for employees, retainers, team leaders, and contract workers. Lead training and development activities, including conducting an annual training needs assessment, creating, and executing the training plan. Handle HR operations and transactions for the plant. Track and ensure timely compliance with all applicable legal and statutory requirements. Oversee manpower planning and budgeting processes. Manage union relations, including collective bargaining for long-term wage agreements, monthly meetings, and grievance handling. Liaise with external stakeholders such as government authorities and external union leaders. Address plant discipline issues, such as chronic absenteeism and employee misconduct. Coordinate employee welfare activities, including the provision of uniforms and canteen services. Coordinate health and safety initiatives at the plant. Manage legal cases, work with advocates, and lead cases to successful resolution. Administer contract labor management, including order preparation, attendance verification, bill processing, and salary disbursement. Desired Skills & Expertise: Should have atleast 8 to 12 years experience in HR & IR field in manufacturing companies. Strong knowledge and working exposure of Labour Laws and Compliances. Must have proficiency in local Tamil language. Excellent communication skills.

Manpower Resources India Pvt. Ltd. , a leading Executive Search & Selection Company offers services to Manufacturing, Engineering, Infrastructure & Healthcare domain. We have been mandated by a large conglomerate for the below mentioned role. Position Name : AGM /DGM-IR Qualification :MBA/MSW Experience : 15+ Place of Posting : Maharastra Job Purpose The incumbent will be responsible for overseeing the industrial relations strategy and operations across multiple business units within the organization. This role will involve managing labour relations, ensuring compliance with labour laws, facilitating negotiations, and fostering a positive relationship between management and employees. The position will act as a bridge between the company and labour unions, ensuring smooth communication, minimizing disputes, and maintaining legal and regulatory compliance in all industrial relations matters. 1. Industrial Relations Management Lead and maintain proactive industrial relations to ensure a harmonious work environment across the plant. Manage relationships with multiple trade unions and represent the management in all IR matters. Facilitate and lead negotiations for long-term wage settlements, productivity-linked incentive schemes, and union agreements. Ensure implementation of agreed terms and monitor compliance across the workforce. 2. Labour Law Compliance & Audits Ensure 100% compliance with applicable labour laws (ID Act, Factories Act, CLRA, etc.). Maintain accurate records and prepare statutory returns and reports. Handle inspections and audits by labour departments and statutory bodies. 3. Grievance Redressal & Disciplinary Process Set up a strong mechanism for grievance handling and employee feedback. Conduct domestic inquiries, issue show-cause notices, charge sheets, and manage disciplinary actions as per company policy and legal framework. Lead preventive and corrective actions for employee misconduct or industrial unrest. 4. Contract Labour & Vendor Management Oversee the management of contract labour including contractors compliance with wages, working hours, PF, ESI, and other statutory norms. Ensure adherence to Contract Labour (Regulation & Abolition) Act provisions and ethical labour practices. 5. Liaison & Legal Coordination Liaise with government bodies, labour departments, and legal counsel for smooth operations. Represent the company in labour court, industrial tribunals, and conciliations. Assist legal team with preparation of documentation, case follow-ups, and compliance actions. 6. Employee Engagement & IR Strategy Drive blue-collar employee engagement initiatives and welfare programs. Identify and mitigate IR risks through proactive engagement and communication. Develop and implement IR policies, standing orders, and codes of discipline.

Role & responsibilities : To deal with employees as well as the Union. Attend to the various queries/ issues relating to employees. Maintaining cordial and harmonious industrial relations in the Company. Discussions with Office Bearers/Committee Members of the Union various industrial relations matters affecting the employees. Draft reply to the Statement of Claim of the workmen for submission to Labor Authorities. Attend and represent the Company in Conciliation Proceedings before Labor Authorities. Regularly interact with employees and attend to their problems/issues. Responsible for handling Legal cases before various Courts/Tribunals. To liaise with Legal Advisors of the Company. Briefing the Companys Advocates about the detailed facts of each case and assist in drafting the reply. Attend to all hearings before various Courts/Tribunals. Prepare monthly reports of Conciliation/Court/ Tribunal cases. Drafting of Charge-sheet. Conducting departmental inquires. Other DI related matters.

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services. It follows all administration processes to ensure tasks are completed correctly and resource efficiencies are maintained. The role works closely with Delivery Services Management to identify and escalate client issues, obtain and confirm pending information/documentation, and add and amend transaction information to client/systems responding to changes (via e-mail/telephone) to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities: Read, understand, and analyze client processes as per the business rules. Execute the full range of the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improvise the measurement system to make it more effective and transparent. Update process metrics on a daily basis and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in a timely fashion. Ensure and maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives. What are we looking for? Functional Competencies: Knowledge of Employee & Org data Mgmt Processes (New Hires, Exit, Job Changes, etc.). Strong command of written and verbal English language. Knowledge of MS Office/Excel Skills would be a plus. Knowledge of SuccessFactors would be a plus. SAP SuccessFactorsExperience: Essentials:1-2 years of business experience with Employee & Org data Mgmt background. Desirable:Exposure to BPO industry.Skills / Knowledge: Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure. Organization & prioritization skills to deliver as per deadlines. Attention to detail & quality driven – in communications and all system transactions. Demonstrate high levels of confidentiality. Teamwork & collaboration. Multi-cultural awareness. Flexible to work in shifts. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? This role involves a deeper understanding of the Employee & Org Data Mgmt Process and leveraging expertise to solve specific problems pertaining to Workforce Management. The role includes managing and leading a team of employees, communicating company goals, safety practices, and deadlines to the team, motivating team members, assessing performance, and providing help to management, including hiring and training. The role also involves keeping management updated on team performance and communicating concerns and policies among management and team members. Delivery & Client management:Ensure adherence to designed processes, understand existing metrics, liaise with the Service Management Team, plan and monitor volume allocation strategies, create and implement governance mechanisms, ensure service measures and outcomes are met, manage service issues and escalations, and develop and maintain excellent relationships with internal and external clients. Subject Matter Expertise / Training / Updates / Quality / Documentation:Acquire in-depth knowledge of Employee & Org data Mgmt Processes, communicate and implement relevant process knowledge changes, ensure all process documentation is maintained, work on robust internal quality controls, and escalate issues when necessary. OE OPEX & Continuous Improvement:Liaise with the Business Excellence team, identify and implement improvement ideas, ensure process dashboards are reviewed, and ensure process controls are followed. Collaboration:Participate in various internal or client initiatives, liaise with Accenture Local IT, and work collaboratively with all internal and third-party stakeholders. Team Management & Team Development:Recruit and onboard new team members, ensure the team is adequately staffed, manage and improve people performance, create a performance-driven culture, conduct regular training, engage with the team, perform talent reviews, develop subject matter experts, ensure succession planning, enhance team morale, and be the first point of contact for escalation and resolution. What are we looking for? Functional Competencies: Extensive experience in HR Processes, especially Employee Workforce Management, Leave and Exit Administration Strong MS Office and Excel skills Client Interfacing skills (Email & Phone) English language proficiency Proficient with Business Excellence Practices SAP SuccessFactors Desirable:HR Domain Certification, Knowledge and experience of Success Factors Employee Central ModuleExperience: Essentials:6 - 7 years of industry experience, 4+ years of Employee & Org data Mgmt Processes experience, 1+ years of team handling experience, experience working on HCM systems, client/stakeholder engagement in outsourcing environments Desirable:Working knowledge of Success Factors - Employee Life Cycle processes, new process transition, experience in HRO setup for multi-country supportSkills / Knowledge: Excellent interpersonal skills Strong customer orientation Resilience and ability to work under pressure Good organizational, prioritization, and multi-tasking skills Analytical and problem-solving skills High levels of confidentiality Focus on high data accuracy and attention to detail Ability to deal with customer complaints professionally Basic leadership and coaching skills Teamwork and collaboration Self-driven Flexibility to work in shifts Results/target-oriented Multi-cultural awareness Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: BCom/Any Graduation Years of Experience: 1 to 3 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Manage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services. It follows all administration processes to ensure tasks are completed correctly and resource efficiencies are maintained. The role works closely with Delivery Services Management to identify and escalate client issues, obtain and confirm pending information/documentation, and add and amend transaction information to client/systems responding to changes (via e-mail/telephone) to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities: Read, understand, and analyze client processes as per the business rules. Execute the full range of the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improvise the measurement system to make it more effective and transparent. Update process metrics on a daily basis and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in a timely fashion. Ensure and maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives. What are we looking for? Functional Competencies: Knowledge of Employee & Org data Mgmt Processes (New Hires, Exit, Job Changes, etc.). Strong command of written and verbal English language. Knowledge of MS Office/Excel Skills would be a plus. Knowledge of SuccessFactors would be a plus. SAP SuccessFactorsExperience: Essentials:1-2 years of business experience with Employee & Org data Mgmt background. Desirable:Exposure to BPO industry.Skills / Knowledge: Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure. Organization & prioritization skills to deliver as per deadlines. Attention to detail & quality driven – in communications and all system transactions. Demonstrate high levels of confidentiality. Teamwork & collaboration. Multi-cultural awareness. Flexible to work in shifts. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Confirmable working on any shift and Rotational weekly offConfirmable working on any shift and Rotational weekly off Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The purpose of this role is to manage a team to meet the required service performance metrics. Ensures the service line operations are efficient and effective. You will be responsible for managing a team or multiple teams where you will be responsible for performance evaluation, coaching, and mentoring of team members. We expect you to demonstrate the highest level of leadership and integrity.Oversee daily admin and operations to meet team goals.Track performance using metrics and audits.Improve team performance to align with company goals.Support business development through client visits and initiatives.Take part in team and company-wide projects.Monitor customer feedback via surveys and other tools.Address issues raised by clients or stakeholders.Drive continuous improvement in daily work.Suggest efficient and cost-effective work methods.Train the team on process updates and changes.Meet service targets as per SLA.Allocate work smartly for timely and accurate delivery.Ensure quality with strong internal controls.Review process metrics regularly.Boost productivity to use resources effectively.Implement governance to meet process standards.Use expertise to solve operational issues.Analyze change impacts and inform the team.Maintain updated process documents and flows.Join organizational initiatives like business excellence.Create realistic plans and schedules for tasks.Build strong relationships with clients and partners.Involve clients in solution development and feedback.Handle service issues and do root cause analysis.Solve complex problems independently.Conduct skip-level meetings to understand team concerns.Review team performance and offer career guidance.Identify training needs through talent reviews.Plan for key role backups and succession.Manage attrition and apply retention strategies.Drive team engagement with rewards and recognition.Align performance with company goals.Keep disaster recovery plans updated and tested.Maintain business excellence documentation.Ensure team is trained to meet contractual goals.Work with stakeholders to achieve targets.Follow company policies and procedures.Ensure proper staffing and skill alignment. What are we looking for? Functional Competencies: Extensive and demonstrable experience of HR Processes especially Employee workforce Management, Performance management, Leave and Exit Administration. Previous experience of working on HCM systems preferably cloud-based like Workday, SuccessFactors, Oracle, etc. Business Process Implementation. Working knowledge of other MS Office Suite (Outlook, PowerPoint & One Note) - Ability to understand and make sense of large amounts of data in a complex environment, strong Excel & Word skills, ability to comprehend and quickly learn client databases/menu-based systems and ability to present data in a comprehensible format. Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills, and good phone etiquette/technique. Proven track record of leading HR Operations team. English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise/relevant content, smooth thought flow, and the ability to present more information in a short span of time/space sensibly. SAP SuccessFactors. Certification in SuccessFactors Employee Central Module. HR Domain Certification.Experience: Essentials:8+ years of HR Experience. 6+ years' experience in Employee & Org Data Management experience preferably on a Cloud ERP. Experience of working on HCM system. 4+ years of Client/stakeholder engagement in outsourcing environment and managing teams. Desirable:Working knowledge of SuccessFactors Employee Life Cycle Processes. New process transition.Skills / Knowledge: Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels. Self-driven. Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Basic leadership and coaching skills. Resilient and able to work under pressure. Good organizational, prioritization, and multi-tasking skills in order to deliver to deadlines. Continuous improvement mindset. Demonstrate high levels of confidentiality. Flexibility to work in shifts. Teamwork & collaboration. Excellent team management skills. Strong MS Office and Excel skills. Continuous improvement mindset & proficiency in Business Excellence Practices. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Your Responsibilities Perform the duties as per rule 9 of the Maharashtra Welfare Officers Rules, 1966. Formulate the welfare strategy for employees. Coordination with other stake holders for executing the welfare activities. Partner with Local Welfare Office for implementation of MLWF schemes and benefits for employees. Drive for Employee Engagement Activities. Liaison with Govt. agencies related HR and Statutory Compliance. Responsible for statutory compliance for onroll and offroll employees in timely manner. Maintenance of compliance records for Audit and Inspections. Identification and execution of CSR projects. Training and Development under POSH and other ADM training program. Management of Canteen and Creche Facilities. Employee communication (in local language) Preferred candidate profile Degree or Diploma in Social Science, recognized by the Maharashtra Government in this behalf. Must have adequate knowledge of Marathi Language Should have enrolled in the list maintained by Chief Inspector of Factories of Maharashtra Your Future Perspective Room for innovative thinking and growth with the possibility to manage your own career path in a rapidly expanding business. A company culture which promotes continuous learning and diversity. Excellent career opportunities in a world leading nutrition company. ADM is a company where managers and colleagues are encouraged to discuss and enable the flexibility that is needed to meet the demands of work and life.

We are hiring for ESAF Small Finance Bank. Age- Up to 40 Location-Mumbai, Chennai/Coimbatore, Bangalore. EXP-8 + Yrs BFSI ( Experience in industrial relations in BFSI industry mandatory). Key Responsibilities: Lead and manage industrial relations strategies across branches and back-office operations. Engage with employee unions on wage negotiations, work conditions, and policy rollouts. Maintain healthy communication with union representatives and resolve issues proactively. Ensure compliance with applicable labor laws (e.g., ID Act, Shops & Establishment Act, Payment of Wages Act, etc.). Handle disciplinary procedures, employee grievances, and dispute resolution cases. Liaise with labor departments and represent the organization in statutory forums and legal proceedings. Standardize ER practices across multiple locations to ensure consistency. Conduct awareness programs on company policies, labor law updates, and code of conduct. Prepare reports on ER metrics, risk areas, and ensure a proactive mitigation plan is in place. Ensure contractor and vendor compliance for support staff at branches and offices. Qualification- Any PG/MBA(HR-industrial relations) Any one interested please send resume- vineetha.cd@gramproindia.com Contact number-8714622953.

Minda Corporation Limited Location - Pune Role : Support - Industrial Relations You are responsible for fostering positive employee relations, ensuring compliance with labor laws and regulations, and managing all industrial relations issues within the organization. Key Responsibilities: Negotiation and Collective Bargaining: Often lead negotiations between management and labor unions, aiming to reach fair and mutually beneficial agreements. Labor Dispute Resolution: Adept at managing and resolving labor disputes, including contract negotiations, strikes, and other forms of industrial action. Compliance with Labor Laws: Ensure that the company's policies and practices comply with local, state, and national labor laws, minimizing the risk of legal challenges. Grievance Handling: Address employee grievances and concerns promptly and effectively, working to find fair and equitable solutions. Promoting a Positive Work Environment: Play a crucial role in fostering a positive and productive work environment by promoting open communication, resolving conflicts, and implementing policies that align with employee welfare. Managing employee relations Ensuring compliance with labor laws Facilitating negotiations between management and unions Employee representatives Aiming for a positive and productive work environment . Qualifications : MSW (Master of Social Work)

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services, follows all adminstration processes to ensure tasks are completed correctly and resource efficiencies are maintained, works closely with Delivery Services Management to identify and escalate client issues; obtains and confirms pending information / documentation, and adds and amends transaction information to client/systems responding to changes (via e-mail / telephone) so as to maintain a current visible HR records for the client. Employee Services - More into query/case managementEmployment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees. What are we looking for? Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure Organization & prioritisation skills to deliver as per deadlines Attention to detail & quality driven – in communications and all system transactions Demonstrate high levels of confidentiality Team Work & collaboration Multi-cultural awareness Flexibile to work in Shifts Knowledge of Employee & Org data Mgmt Processes ( New Hires, Exit, Job Changes etc). Strong command on written and verbal English language Knowledge of MS Office/Excel Skills would be a plus Knowledge of Successfactors would be a plus Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Read, understand and analyze client process as per the business rules. Execute full range of the process accurately and timely as a hands on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required and manage appropriate documentation. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS. Always demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Goes beyond immediate requests and activities to ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in timely fashion. Ensure and maintain the security and confidentiality of client data. Activley Participate in team activities & Organizational initiatives Qualifications Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This Role involves deeper understanding of the Employee & Org data Mgmt Process & Leveraging expertise to solve specific problems pertaining to Workforce Management.Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication.Employee Services - More into query/case managementEmployment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees. What are we looking for? Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure Good organizational, prioritization and multi-tasking skills to deliver to deadlines Analytical and problem-solving skills. Demonstrate high levels of confidentiality Attention to detail & quality driven – in communications and all system transactions Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Basic Leadership and coaching skills Team Work & Collaboration Self driven Flexibility to work in Shifts. Results / target oriented Multi-cultural awareness Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. Assist in training/educating team assigned team members on learning and acquireing skills in process. Knowledge of Employee & Org data Mgmt Processes ( New Hires, Exit, Job data changes etc). Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence Practice Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problemsYour day to day interactions are with peers within AccentureYou are likely to have some interaction with clients and/or Accenture managementYou will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments.Decisions that are made by you impact your own work and may impact the work of othersIn this role you would be an individual contributor and/or oversee a small work effort and/or teamPlease note that this role may require you to work in rotational shiftsProcess Support :Read, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands-on processor.Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWI's are followed and updated regularly and train the team members on process updates.Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls.Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support :Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS.To be available on the floor through the day to resolve process related issues.Participate in Team building activities & Organizational initiatives.Complete training need analysis for the team on timely manner through quality reports and knowledge tests.Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's.Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Flexible and experience in HR opsExperience in handling Contact CentreExperience on workday and Service now Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts

Role & responsibilities HR: Strategic workforce planning: ensure the company's workforce has the right size, shape, cost, and agility for the future Develop Human Resource plans and strategies aligned to the organizations strategic direction and business strategy. Provide tools and tactics to enhance execution of these strategies Assess the long-term impact of short-term decisions on people. To partner with Talent Acquisition to review sourcing methodologies for attracting the required skills into the business. IR: Maintain Grievance free working culture within the plant To maintain & to create positive atmosphere, cordial relations with all workmen by regular formal and informal interaction with workmen on the shop floor. Day to day counselling & grievance of Worker- Wages, attendance, food, drinking water, internal/external transportation, departmental problem Taking disciplinary actions as and when required Contract Labor management and Compliance ADMINISTRATION: Frame policies and procedures with consultation of concerns for proper discipline and smooth functioning. Preferred candidate profile

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Key Responsibilities Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan, realistic estimates and schedule for an activity or project segment. Ensure LWI's are followed and updated regularly and train the team members on process updates. Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Plan proper allocation of work. Support Team lead / Manager with Daily stats / reporting and MOS. Enrich team members with a clear sense of direction and understanding of each other's responsibilities. To be available on the floor through the day to resolve process related issues. Participate in Team building activities. Create effective QC and Audit mechanism within process to ensure delivery on SLA's. Assist in training/educating HRO personnel on learning and acquired skills in process. Assist client with Admin activities (especially Document Mgmt) related to onboarding / People movements and benefits administration. Support Client with the Admin activities related to Performance mgmt. Ensure Customer Satisfaction Ensure and maintain the security and confidentiality of client data What are we looking for? Qualifications HR Experience People Movement Experience Problem Solving Workday Experience a plus MS Office Experience Strong MS Office and Excel skills with focus on data analytics Results & detail-orientedStrong communication/organizational skillsExperience At least 4 years of HR Experience Workforce administration experience is a plus Workday Experience is a plus HR Domain certification would be a plus Strong MS Office and Excel skills Knowledge/Skills Requirements: Good organizational & prioritisation skills. Analytical and problem solving skills. Multi-cultural awareness. Passion for customer service. Team player. Attention to detail. Focus on high data accuracy. Quality driven – in communications and all system transactions. Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Good written and verbal skillsCore Competencies – Professional Qualities Good oral and written communication skills Ability to identify and effectively use resources Excellent customer service skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Key Responsibilities Read, understand and analyze client process as per the business rules. Execute the process accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Participate in client conference calls and prepare minutes of meeting'. Ensure LWI's are followed and updated regularly and train the team members on process updates. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS. Always demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Goes beyond immediate requests and activities to ensure both own and related tasks are completed. Ensure and maintain the security and confidentiality of client data. Update client applications accurately and quickly in accordance with the appropriate User Guides. Understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities. Assist client with Admin activities (especially Document Mgmt) related to onboarding, people movement and benefits administration. Have customer facing experience & experience of using telephony to speak with clients What are we looking for? Experience1 - 2 yrs. business experience with similar backgroundKnowledge of MS Office and Excel skills would be a plusKnowledge/Skills Requirements: Good organizational & prioritisation skills. Analytical and problem solving skills. Multi-cultural awareness. Passion for customer service. Team player. Results & detail-oriented Focus on high data accuracy. Quality driven – in communications and all system transactions. Strong written and verbal skills in English Language.Core Competencies – Professional Qualities Good oral and written communication skills Ability to identify and effectively use resources Excellent customer service skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Education: Graduate/ MBA/ MSW/ PGDM Experience: 5-10 years of experience in Plant HR in a manufacturing company, focusing on labor relations. Responsibilities - Managing labor relations Legal compliance Contractor relations Maintaining HR records within the plant, Time & Attendance management. Language: Gujarati Must, Hindi & English

Unit People & Culture Business Partner at IKEA Job Description Job ID: 290072 Date posted: 08/05/2025 Who you are As a person you are passionate about people, business, IKEA s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. For this role we believe you have Human Resources background with 5-7 years experience as a Generalist and proven record of developing people and organisations. Experience from a global matrix organisation and/or participating on global projects is preferred. Knowledge of how to implement long-term plans, according to set budgets and goals Knowledge of how to create co-worker engagement, and develop talents Knowledge about the rights and obligations of workers and employers, and how to mediate the relationship between workers employing entities, trade unions and the government Knowledge of identifying, assessing, encouraging and ensuring co-workers performance against organisational and individual goals Knowledge of introducing a co-worker to IKEA, the team and work activities in an effective and performance-enhancing way Knowledge of how to use, govern and manage partnership models in a responsible way to build trustful partnership relationships Reflecting what IKEA stands for and the IKEA values Leading business through people Having the opportunity to act local within a global framework Passionate to create a people oriented working environment Accomplishes goals, completes tasks, and achieves results Develops virtual and other collaborative relationships to facilitate current and future objectives Takes action without needing direction from others ability to work independently, take own initiatives and responsibility but also a team-player Expresses ideas and opinions effectively in verbal and written communication Influences stakeholders in an inspiring and personal way Motivates and interacts naturally with both managers and non-managers Passion to create a people oriented working environment Experience in Business Acumen, Stakeholder Relations, Operational, tactical and strategic decision-making, Business Model Guidance, Strategy Development, Digital Literacy, HR Issue Resolution and Policy Management, Talent Sourcing and Acquisition, Performance Management and Solution Design and Development is preferred. Your responsibilities Your Responsibilities will include: Responsible for ensuring daily People processes and routines are secured, and efficiently delivered to a high standard Responsible for implementing people approaches and all aspects of the people agenda and ensuring these are embedded and understood by leaders. Coach and advise leaders so that they are confident & competent in managing their day to day people processes in line with the labour relations principles, local policies, procedures and laws and to uphold IKEA employment standards Responsible for ensuring that the talent and succession goals for the assigned business areas are being consciously achieved, providing advice and expertise to line managers to secure a quality and timely process Ensure that line managers develop business competence & leadership competence for today & tomorrow by using the relevant competence building tools and methods to secure the wonderful customer experience in a multi-channel environment. Proactively meet with, and provide functional expertise to, key stakeholders in order to build meaningful relationships and optimise business opportunities Together as a team IKEA is all about people, and our team make sure to bring the best people on board to keep our strong spirit of togetherness. We believe that different experiences and backgrounds collectively make us wiser and stronger, and we ensure that our co-workers bloom into their best selves as they contribute to our business. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.

1) Liaising between plant and HO 2) Auditing all records maintained by Plant 3) Interaction with Goverment bodies etc. 4) fulfillment of all statutory requirements. 5) Commercial negotiations , execution of site work and new process implementations. Required Candidate profile A mechanical engineering diploma is preferable ,with a diploma/ degree in IR with min 6-8 years of exp of Greenfield Projects as an Admin & Liaison Manager in any manufacturing plant is mandatory.

Can handle entire IR, Personal, HR & Admin Matters, Recruitment, Labor & Attendance management, Payroll, Housekeeping ,Security, Compliances , Documentation and Reporting, Policy Implementation ,Training , Development and Local Liaisoning etc. Required Candidate profile Can handle entire IR, Personal, HR & Admin Matters, Recruitment, Labor & Attendance management, Payroll, Housekeeping ,Security, Compliances , Documentation and Reporting, and Local Liaisoning etc.

Key Responsibilities: 1. Industrial Relations (IR): Build and maintain strong relationships with trade unions and government labor authorities. Lead negotiations, settlements, and grievance redressal with a strategic and business-aligned approach Ensure 100% compliance with all labor laws Factories Act, ID Act, CLRA, etc. Manage discipline processes, domestic inquiries, and ensure proper documentation and closure Monitor industrial climate and proactively mitigate potential disruptions. 2. Human Resource Management (HRM): Drive employee engagement initiatives and foster a high-performance culture. Oversee manpower planning, recruitment for workmen & staff, and skill development initiatives. Collaborate with HODs for performance management, training needs analysis, and L&D programs. Ensure effective onboarding, policy implementation, and adherence to HR SOPs. Maintain and audit employee records in LMS and other HR systems. 3. Compliance & Audit: Ensure timely submission of statutory returns and reports. Liaise with external agencies, auditors, and legal consultants for compliance matters. Lead internal audits and compliance assessments, and close any gaps in labor practices. Key Requirements: Postgraduate in HR/IR/Labour Welfare from a reputed institute (e.g., MBA/MSW/MLW). Minimum 15 years of relevant experience in IR & HRM in a large manufacturing setup. Strong exposure to unionized environments and handling long-term settlements. Sound knowledge of Indian labor laws, compliance, and social accountability audits. Proficient in HRMS/LMS systems and data analytics. Having experience in North East Location is mandatory