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Randstad
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Key Accounts Officer

Key Accounts Officer

Randstad

6 - 11 years

5 - 8 Lacs

navi mumbai

Posted:5 days ago| Platform:

Apply

Skills Required

key accounts schwarzkopf professional operational support client servicing catalog management tat key account management vendor relations b2b sales media deployment supplier coordination claim management sales client retention price management account management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Intreste candidate -Call /whatspp-Surbhi HR -9140249894

Location -Navi mumbai(

ROLE - Key Account Executive (Operations)

The individual is responsible for executing ecommerce strategies, supports operations, and assists in

marketing, customer service, and analytics to ensure smooth day-to-day functions. Focuses on managing

complete operations with platforms- supply management, tracking online availability, catalog

management, timely media deployment, price management.

KEY KPIs

1. OLA (Online Availability)

2. Supply TAT & Fill rate management

3. Pricing & offer management on platforms

4. Claim management/ maintain financial hygiene

5. Data tracking & reporting

6. Tracking media execution

7. Catalog management

AREAS OF RESPONSIBILITY

1. Operational Support: Provide operational support across various ecommerce functions, including

product listing, content management, order processing, and inventory management.

2. Marketing Support: Assist in the execution of marketing assets and communication, including on

platform and CRM marketing.

3. Catalog Quality: Conduct regular quality checks on product listings, images, and other content to

ensure accuracy, consistency, and compliance with brand standards.

4. Vendor and Supplier Coordination: Coordinate with vendors, suppliers, and logistics partners to

ensure timely delivery of products and smooth order fulfillment processes.

5. Analytics and Reporting: Assist in the collection, analysis, and interpretation of ecommerce data to

track performance, identify trends, and generate insights for decision-making.

6. Troubleshooting: Troubleshoot technical issues related to ecommerce platforms like product

discoverability and serviceability

7. Customer Service: Respond to customer inquiries and resolve issues in a timely and professional

manner, maintaining high levels of customer satisfaction and loyalty.

8. Competition & Market Tracking: track performance, pricing, ranking, marketing, review of our own

brand versus competition brands.

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Randstad

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Atlanta GA

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Key Accounts Officer

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Location -Navi mumbai(

ROLE - Key Account Executive (Operations)

The individual is responsible for executing ecommerce strategies, supports operations, and assists in

marketing, customer service, and analytics to ensure smooth day-to-day functions. Focuses on managing

complete operations with platforms- supply management, tracking online availability, catalog

management, timely media deployment, price management.

KEY KPIs

1. OLA (Online Availability)

2. Supply TAT & Fill rate management

3. Pricing & offer management on platforms

4. Claim management/ maintain financial hygiene

5. Data tracking & reporting

6. Tracking media execution

7. Catalog management

AREAS OF RESPONSIBILITY

1. Operational Support: Provide operational support across various ecommerce functions, including

product listing, content management, order processing, and inventory management.

2. Marketing Support: Assist in the execution of marketing assets and communication, including on

platform and CRM marketing.

3. Catalog Quality: Conduct regular quality checks on product listings, images, and other content to

ensure accuracy, consistency, and compliance with brand standards.

4. Vendor and Supplier Coordination: Coordinate with vendors, suppliers, and logistics partners to

ensure timely delivery of products and smooth order fulfillment processes.

5. Analytics and Reporting: Assist in the collection, analysis, and interpretation of ecommerce data to

track performance, identify trends, and generate insights for decision-making.

6. Troubleshooting: Troubleshoot technical issues related to ecommerce platforms like product

discoverability and serviceability

7. Customer Service: Respond to customer inquiries and resolve issues in a timely and professional

manner, maintaining high levels of customer satisfaction and loyalty.

8. Competition & Market Tracking: track performance, pricing, ranking, marketing, review of our own

brand versus competition brands.

More Jobs at Randstad