Network Support Engineer

Job Description

Job Title: Network Support Engineer On-Site & Global IT Support Location: Bengaluru Work Type: Full-time | On-site Travel: Yes, occasional travel within India Shift Flexibility: Must be comfortable with off-hours support as per business needs Key Responsibilities: Provide hands-on support for Cisco Meraki switches and FortiGate firewall configurations and troubleshooting. Offer on-site IT support for office network infrastructure across India, including hardware setup, configuration, and issue resolution. Collaborate effectively with the global IT team , providing support for global users as and when required. Ensure timely and professional communication with remote teams and stakeholders across different time zones. Assist in new site build-outs, network upgrades, and system rollouts. Travel to company offices in Hyderabad, Delhi, and Noida as per business requirements. Required Skills & Qualifications: Hands-on experience with Cisco Meraki switches and FortiGate firewall administration. Prior experience in on-site IT/network support , preferably in a global IT environment . Strong understanding of LAN/WLAN setup, IP configurations, and firewall policies. Excellent communication skills , with the ability to coordinate with international teams. Must be open to work in off-hours or weekends as per operational needs. Willingness to travel within India as required.