Key Accounts Manager

In the role of Team Leadership and Collaboration, you will be responsible for leading and mentoring a team of Key Accounts Executives. Your role will involve fostering a collaborative environment with cross-functional teams such as operations, finance, and customer support. Key Responsibilities: - Act as the main point of contact for assigned clients, addressing any concerns or issues promptly. - Develop and maintain strong relationships with key clients, understanding their business needs and ensuring customer satisfaction. - Identify and prioritize key accounts based on strategic importance and potential for growth. You will also be responsible for handling client pressure during crucial periods, high volume, and challenging situations. Collaboration and effective communication with internal teams and clients will be essential for seamless service delivery. Additionally, your role will involve coordinating with clients for receiving indents, coordinating with the operations team for the placement of vehicles, and tracking vehicles with support from branches. In terms of revenue generation, you will participate in bidding and RFQ on a day-to-day basis, manage contract renewals and negotiations with key clients, and collaborate with the sales team to identify upsell and cross-sell opportunities within key accounts. As part of the Key Account Strategy, you will develop and execute strategic plans to maximize revenue and growth from key accounts, ensuring a balanced and diversified portfolio. You will also stay informed about market trends, competitor activities, and industry developments to provide regular reports and updates on market conditions and potential opportunities. Please note that this is a full-time, permanent position with benefits such as health insurance, provident fund, and the opportunity to work from home. The schedule is a day shift with a yearly bonus, and the work location is in person.,