Key Account Executive

Job Description

Roles & Responsibilities Key Account Management – Act as the main point of contact for assigned clients, addressing any concerns or issues promptly. Develop and maintain strong relationships with key clients, understanding their business needs and ensuring customer satisfaction. Identify and prioritize key accounts based on strategic importance and potential for growth. Handling Client pressure doing crucial Periods /High volume /Challenging Situations Collaboration and Communication – Collaborate with internal teams, including operations, finance, and customer support, to ensure seamless service delivery. Regular communication of MIS Reports to the Clients. Communicate effectively with clients to gather feedback and address concerns. Regular and ongoing Reporting to the Directors. After Sales - Coordination With Clients for Receiving indents. Coordination With Operation’s team for placement of vehicles. Coordination of Ensuring Timely billing & Payment. Tracking of Vehicles with support from Branches. Follow up on receipt of Payments from clients. Reconciliation of revenue numbers and receipt of payments on a monthly basis. Revenue Generation – Participating In Bidding and RFQ in day to day basic. Proactively manage contract renewals and negotiations with key clients. Ensure timely renewal and minimize customer churn. Revenue Growth - Collaborate with the sales team to identify upsell and cross-sell opportunities within key accounts. Market Analysis – Stay informed about market trends, competitor activities, and industry developments. Provide regular reports and updates on market conditions and potential opportunities. Key Interfaces : External Interfaces: Clients Internal Interfaces: Operations team Sales team Account team Management Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per year Benefits: Health insurance Schedule: Day shift Supplemental Pay: Yearly bonus Language: English (Preferred) Work Location: In person Application Deadline: 03/07/2025