Key Accounts Manager

Job Description

We are seeking a dynamic and results-driven Key Account Manager to join our EdTech sales team. The ideal candidate will be responsible for nurturing and expanding relationships with key institutional clients (schools, colleges, coaching institutes), driving revenue through solution-based selling, and ensuring customer satisfaction and retention. Roles & Responsibilities: Build and manage strong relationships with key institutional clients and decision-makers. Understand client needs and propose customized EdTech solutions that align with their goals. Achieve sales targets by identifying opportunities for upselling and cross-selling. Own the entire sales cycle from lead generation, pitch, negotiation, to closure. Collaborate with product and academic teams to ensure seamless onboarding and delivery. Regularly conduct product demos, QBRs, and feedback sessions with clients. Ensure high client satisfaction and retention through excellent post-sale support. Monitor market trends, competitor activity, and provide strategic insights to the leadership team. Maintain accurate records of client interactions and sales progress using CRM tools. Required Skills & Qualifications: Bachelors degree (MBA/PGDM preferred). 26 years of proven experience in EdTech, B2B Sales, or Institutional Sales . Excellent communication, negotiation, and presentation skills. Strong relationship-building and stakeholder management abilities. Experience working with CRM tools like Salesforce, Zoho, or similar. Self-driven, target-oriented, and comfortable working in a fast-paced environment. Nice to Have: Prior experience in selling to K12, higher education, or coaching centers . Passion for education and technology-driven learning solutions. Willingness to travel, if required. Perks & Benefits: Competitive Salary + Performance-Based Incentives Professional Development Opportunities Flexible Work Culture Exposure to Indias rapidly growing EdTech ecosystem