Key Accounts Manager

Role Overview: As the Key Account Manager at NITCO, you will play a crucial role in managing the company's most strategic customer accounts in the tiles, marble, and mosaic segments. Your responsibilities will include building long-term partnerships, identifying and converting new project opportunities, and ensuring account-level profitability, collections, and delivery excellence. Key Responsibilities: - Identify, develop, and nurture key accounts in the real estate, hospitality, commercial, and institutional sectors aligned with NITCO's premium positioning. - Prioritize accounts based on volume potential, design relevance, margin contribution, and strategic value. - Conduct tiered account segmentation for differentiated engagement and resource allocation strategies. - Continuously scout the market for new high-potential accounts and projects for deeper penetration. - Establish and manage relationships with key decision-makers such as promoters, architects, interior designers, purchase heads, project consultants, and contractors. - Act as the main point of contact for key accounts, promoting NITCO's design collections, innovations, and technical strengths. - Drive cross-category sales across NITCO's product lines including tiles, natural and engineered marble, and mosaics. - Increase share of wallet within existing accounts by identifying new sites, renovation cycles, and opportunity areas. - Develop and execute customized key account plans outlining targets, timelines, decision workflows, and product focus. - Ensure on-time, in-full deliveries by liaising with supply chain and logistics especially for time-sensitive project phases. - Proactively manage credit risks, reconciliations, and overdue follow-ups to maintain account health. Qualification Required: - Graduate in Business/Marketing/Civil Engineering, MBA preferred. - Minimum 7 years of experience in B2B/project sales or Key Account Management. - Strong connections with architects, developers, interior consultants, and procurement teams. - Demonstrated success in project-based selling and managing long sales cycles. - High levels of ownership, interpersonal skills, and stakeholder influence. - Willingness to travel and manage multiple project locations simultaneously.,