Key Account Manager

Key Account Manager – B2B Healthcare Network
Location: Bengaluru
Experience: 0–4 years in enterprise or B2B healthcare partnerships

About LabStack

LabStack is building the operating backbone of healthcare connecting diagnostics, teleconsults, and pharmacies into one trusted B2B network. We enable insurers, hospitals, digital health platforms, and employers to plug into 10,000+ pincodes of diagnostic access, 2,600+ centers, and 100% verified providers through one seamless platform.

We’re not another aggregator. We’re the infrastructure layer the rails that make India’s healthcare run smoother, faster, and more transparently.

The Role

As a Key Account Manager, you’ll be the face of LabStack to our most strategic B2B clients insurers, healthtech platforms, and enterprise partners. You’ll own relationships end-to-end: from onboarding and performance to insights, renewals, and growth.

You won’t just “manage accounts.” You’ll shape how healthcare partnerships scale blending empathy, analytics, and execution discipline to build the most trusted partner relationships in the industry.

This role includes regular client and partner travel meeting healthcare leaders on-site, understanding ground realities, and representing LabStack in key account cities. You’ll see firsthand how our network powers care across India.

What You’ll Do

• Own client relationships with top insurers, TPAs, healthtech platforms, and enterprise healthcare programs
• Translate business goals into measurable outcomes — activation, engagement, renewal, expansion
• Coordinate internally across ops, tech, and network teams to deliver excellence
• Build dashboards, review metrics, and identify new opportunities for efficiency and growth
• Lead quarterly business reviews and expansion discussions
• Anticipate risks, solve escalations fast, and ensure clients always feel heard and supported
• Travel periodically for client meetings, partner reviews, and field immersions across key markets

What You Bring

• 0–4 years in enterprise account management, operations, or client success ideally in healthcare, healthtech, or insurance
• Strong analytical grounding: comfort with data, dashboards, and structured problem-solving
• Ownership mindset you see the client’s success as your own
• Excellent communication and relationship-building skills
• Hunger to build not just maintain relationships
• Willingness to travel and meet clients face-to-face when needed

Why Join Us

• Be part of the team redefining B2B healthcare infrastructure in India
• Work with top insurers, digital health innovators, and global partners
• Flat, high-trust culture zero fluff, full accountability
• Opportunity to grow into national relationship leadership roles as we scale
• Travel across India and witness how technology is transforming healthcare delivery

LabStack is where healthcare finally connects.
If you’re ready to build the rails of India’s healthcare network, we’d love to meet you.

Job Types: Full-time, Permanent, Fresher

Pay: ₹400,000.00 - ₹600,000.00 per year

Benefits:

• Flexible schedule
• Paid sick time

Willingness to travel:

• 25% (Preferred)

Work Location: In person