Yuj Designs logo

Key Account Manager

4 - 6 years

6 - 8 Lacs

pune

Posted:-1 days ago| Platform: Naukri logo

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Skills Required

solution sales mobile application development product service senior executive account management ms office stakeholder management crm salesforce sales account

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Account Manager
You are:
The ideal candidate gets to work in a highly collaborative, fast-paced, results-driven environment and an opportunity to engage with some best-in-class brands and work on some cutting-edge projects in the UX Design industry.
The successful candidate will serve as the primary point of contact for clients and will be responsible for ensuring their satisfaction through effective communication and service delivery. An integral part of the role is to collaborate effectively with both internal and external teams, build strong relationships with stakeholders, and ensure that orders booked by the sales team are executed successfully, resulting in revenue realization.
Reporting to: Head of Sales
Experience: 4 to 6 years
Pune (Onsite, Hybrid)
Critical selection criteria:
  • Immediate availability
  • Individual Contributor
  • Exceptional stakeholder management skills.

  • Must come prepared with a case study or document that showcases the client s business, revenue sources, growth over a period (minimum 3-4 years), and how you personally contributed to driving that growth.

You will be responsible to:
  • Manage accounts of all sizes by representing your team externally with clients and internally by working with direct reports and supporting positions
  • Develop a thorough understanding of the clients position in the market, their product/service, points of difference and competitive landscape
  • Serve as the lead point of contact for all customer account management matters
  • Proactively remain connected to clients and the ever-changing market to access new search opportunities and ensure all viable clients are engaged on a regular and effective basis
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed
You will love the role if you have:
  • Bachelor s or Master s degree in business administration, marketing, or a related field.
  • Minimum of 10 years of experience in solution sales or IT service sales, specifically in

    Web or Mobile Application Development

    or

    User Experience (UX) Design

    solution sales.
  • Preferably with experience in

    B2B sales

    , particularly within the

    UX Design

    or

    Digital Transformation

    projects.
  • Demonstrated ability to oversee and grow client relationships, ensuring revenue growth and long-term partnerships.
  • Proven experience in developing and executing annual account plans, including revenue and conversion strategies to drive business outcomes.
  • Demonstrable success as an

    Account Manager

    ,

    Key Account Manager

    , or

    Sales Account Manager

    , handling complex, high-value client accounts
  • Ability to effectively communicate, present, and influence stakeholders at all levels, including

    executive and C-level

    leaders.
  • Solid experience with

    CRM software

    (e.g., Salesforce, HubSpot) and

    MS Office

    tools (Excel, PowerPoint, Word).
  • Proven ability to deliver

    UX solutions

    tailored to client needs, enhancing user experiences and driving business results.
  • Strong track record of juggling multiple account management projects simultaneously, while maintaining a sharp focus on detail.
  • Excellent skills in

    negotiation

    ,

    listening

    , and

    presentations

    to drive business decisions and outcomes.
  • Strong verbal and written communication skills, ensuring clarity in client interactions, presentations, and reports.

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