Freelance UX Researcher (Contract)
We are seeking a seasoned UX research expert to join our research and design team. The ideal candidate will lead strategic initiatives, inspire collaboration in a fast-paced environment, and deliver actionable insights that shape user-centered solutions aligned with business goals and client needs. This is a unique opportunity to make a meaningful impact by driving innovation and excellence in product design.
Reporting to: Lead Designer
Experience: 2 to 4 years
Onsite Gurugram 122002 / Noida 201301
Critical selection criteria:
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Experience:
2 4 years of hands-on UX research. -
Onsite Availability:
Must work from Gurugram 122002 / Noida 201301
. -
With a strong Research Skills Artefacts / portfolio:
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Highlighting proven ability with qualitative + quantitative methods (e.g., usability testing, contextual inquiries, surveys, task analysis) and
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Healthcare/Pharma MR Experience:
Exposure to studies such as ATU, demand studies, conjoint analysis, segmentation, and tracking.
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UCD Expertise:
Strong knowledge of user-centered design (UCD) principles. -
Stakeholder Management:
Ability to influence and drive alignment
with cross-functional stakeholders. -
Insight Translation:
Strong skill in synthesizing data into actionable, business-impacting recommendations.
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Availability:
Can join within 10 15 days
.
You will work on:
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Define Research Goals:
Partner with client stakeholders to identify and prioritize research objectives aligned with business strategies, user needs, and success metrics. -
Investigate User Behaviors:
Conduct studies into user goals, pain points, and workflows using contextual inquiries, ethnographic research, and interviews. -
Develop Research Plans:
Design strategies using methods such as usability testing, A/B testing, surveys, or advanced MR techniques like conjoint and segmentation. -
Evaluate and Analyze Usability:
Facilitate usability and accessibility testing, identify improvement opportunities, and provide evidence-based recommendations. -
Synthesize and Share Insights:
Translate complex research into clear design and business recommendations; communicate findings via reports, visualizations, and workshops. -
Collaborate Across Teams:
Work with designers, product teams, and management to ensure research directly informs product and feature decisions. -
Drive Research Innovation:
Contribute to frameworks and methodologies that expand organizational research capabilities. -
Measure Research Impact:
Assess design effectiveness post-implementation, tracking impact on user satisfaction and business outcomes.
You Will Love This Role If You Have
- Experience in defining qual and quant research goals, investigating user needs, and identifying opportunities to improve workflows and productivity.
- Expertise in evaluating usability through testing and translating insights into actionable design recommendations.
- The ability to collaborate with cross-functional teams, sharing progress and findings to drive alignment and results.
- A history of independently planning and executing UX/MR research activities using both qualitative and quantitative methods.
- Familiarity with corporate or consulting environments, along with excellent time management, organization, and communication skills.
- Strong presentation skills (both written and verbal), including proficiency in creating impactful PowerPoint presentations.
- An understanding of the software development lifecycle and how research integrates into the design process.
Preferred Qualifications:
BDes/MDes, BE/BTech, or degrees in psychology, cognitive science, human factors, HCI, or related fields.