EXPERIENCE: Candidate with 6 months to 1 year IT experience of back-office support / Network Support Engineer will be preferred. ROLES AND RESPONSIBILITIES: Candidate should have hands on experience with IT back-office support Must follow documented steps to resolve the issue or escalate back to Lead Have experience in working in shifts for IT back-office support work. Monitor performance and ensure system availability and reliability Monitor system resource utilization, trending, and capacity planning Provide Level-2/3 support and troubleshooting to resolve issues Performing network maintenance and system upgrades Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Select and implement security tools, policies, and procedures in conjunction with the companys security team Day to day documentation of configuration made on various devices Prompt communication with users, service providers, and internal team members WORKING HOURS: • Due to the nature of the work, you may be expected to work shifts or be on call and it may be necessary to work extra hours to finish a job. • Rotational shift of 9 hours. Timing - 8 AM to 5 PM, 4 PM to 12 AM and 12 AM to 9 AM.

ROLES AND RESPONSIBILITIES: •Serve as the primary contact for customer issues via ticketing systems, email, or phone. •Troubleshoot and resolve technical issues, escalating when necessary. • Analyze logs, reproduce issues, and perform root cause analysis. • Collaborate with relevant stakeholder to resolve bugs and deploy fixes. • Write SQL queries and perform API testing for data and integration support. • Support deployments in staging/production environments. • Maintain documentation and mentor junior team members. DESIRED SKILLS: •Bachelors degree in computer science, Information Technology, or a related field • Candidate with 1 to 2 years IT experience of Software Support. •Strong working knowledge of Windows and/or Linux operating systems. Strong working knowledge of Windows and/or Linux operating systems. • Basic scripting or programming skills (e.g., Python or similar). • Basic scripting or programming skills (e.g., Python or similar). • Basic of SQL as well. • Familiarity with REST APIs, JSON, and tools like Postman or equivalent. • Solid understanding of issue tracking/ticketing systems such as Jira or ServiceNow. • Strong analytical and communication skills with a customer-first approach. • Familiarity with QLIK or similar business intelligence tools. • Knowledge of Azure Databricks and Synapse is an added advantage. Just the high level. COMMUNICATION: • Excellent communication and interpersonal skills. CERTIFICATIONS: • Experience with ETL tools and processes. •ITIL Foundation certification or equivalent EDUCATION: 15 Years full time education WORK LOCATION: • Raipur (Chhattisgarh) • Willing to travel on short-term to client locations WORKING HOURS: • Due to the nature of the work, you may be expected to work shifts or be on call and it may be necessary to work extra hours to finish a job. • Rotational shift of 9 hours. Timing - 8 AM to 5 PM, 4 PM to 12 AM and 12 AM to 9 AM.

ROLES AND RESPONSIBILITY Hands-on design and development of custom solutions on the Force.com platform including declarative customization, APEX, Visualforce, Lightning Components, data modelling, integration, and data migration. Design Salesforce solutions that cross multiple business areas within client’s environment. Design, develop and implement Salesforce across the enterprise. Responsible for leading custom development on the Salesforce.com platform. Technical design/development, document, configuration, maintenance, administration and integration of the Salesforce platform. End to End implementation with the Salesforce platform. Thorough knowledge of Salesforce and well versed in configuration, customization, and integration. Having a deep architectural understanding of implementing Salesforce for CRM and Commerce. Translate business requirements into well-architected customized solutions that best leverage the Salesforce platform and products. Analyses user needs, produces requirements documentation and system plans, and encodes, tests, debugs, maintains and documents programs and applications. Participate in technical design sessions; develop technical solution documentation aligned with the business objectives. Understanding of salesforce.com governor limits coding and configuration best practices. Desired Skills Over 7 years of IT experience with about 4 years of experience in the CRM Platform both as Administrator and Developer. 5 years preferred experience in a hands-on technical leadership position. Experienced working with Salesforce.com service cloud as well as Sales cloud and Customer community. Experience with Salesforce Community Portals. Good knowledge on Apex development in creating Objects Triggers Apex Classes Standard Controllers Custom Controllers and Controller Extensions. Enterprise consulting experience, including implementation experience with major technology programs. Experience building integrations with Salesforce and 3rd-party APIs with the Salesforce platform. In-depth knowledge of Salesforce SOAP API, REST API, and BULK API. Manage a team of Senior Developers, consultants and Analysts. Provide guidance, coaching, mentoring and day-to-day direction for a team of direct reports. CERTIFICATION Advanced Administrator, Certified Platform Developer I, Certified Platform Developer II, Sales/Service Cloud Consultant, Platform App Builder. EDUCATION 15 Years full time education. WORK LOCATION Raipur (work from office) OR Pune (work from office) Remote with travel to Raipur (Chhattisgarh) three times a year for three weeks on first visit and 2 weeks on subsequent visits.

ROLES AND RESPONSIBILITY Prepare a detailed project plan in MS Project, Jira, or equivalent tool for complex enterprise software development and implementation projects. Prepare a resource plan, work breakdown structure, and establish deadlines outlining the critical path and key dependencies. Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility. Identify potential risks and develop a mitigation plan. Define clear roles and responsibilities for all team members, customer IT, business stakeholders, governance committee, and third parties/vendors. Plan and lead project meetings to track progress, send reminders, and escalate risks and issues to the governance committee and various stakeholders. Prepare communication strategies and serve as a liaison to communicate information regarding changes, milestones reached, and other pertinent information. Conduct lessons learned workshops and report project performance metrics. DESIRED SKILL Have 10+ years of experience in an IT service organization, with at least 4 years in project management. Must have client onsite experience (Europe or US) working in an enterprise IT landscape. Exhibit good knowledge of project estimation techniques in addition to strong technical expertise. Demonstrate leadership skills, the ability to work well within a team, and excellent decision-making and organizational abilities. Possess strong attention to detail and multi-tasking skills to handle complex projects effectively. CERTIFICATION PMP or equivalent certification. EDUCATION 15 Years full time education. WORK LOCATION Remote, with travel to Raipur (Chhattisgarh) three times a year for four weeks on first visit and 2 weeks on subsequent visits. Candidate must be open to client visits for a short duration (up to 2 months).

ROLES AND RESPONSIBILITY 1.Department Setup Set up the Learning and Development department from scratch, establishing processes, policies, and infrastructure. Recruit and build a team of training and development professionals to support the organization’s learning initiatives. Lead, mentor, and manage a team of training and development professionals. Collaborate with department heads and senior management to ensure training programs support business objectives. 2. Training Needs Assessment Identify the training needs of employees by discussing with their managers and team leaders. Prepare a comprehensive training calendar based on the identified needs and organizational priorities. 3. Training Program Development Design and deliver engaging training programs and workshops that cover a range of topics, including technical skills, soft skills, leadership development, and compliance training. Develop e-learning modules and other digital resources to facilitate remote and self-paced learning. Develop and design Leadership Development Programs and Management Development Programs. Build the maturity of in house resources by developing and designing appropriate training programs that enhance their skills and capabilities. 4. Candidate Evaluation and Assessment Create and implement assessment tools to measure the effectiveness of training programs and the competency levels of employees. Analyze training data and feedback to continuously improve training methods and content. 5. Succession Planning and Performance Management Create and implement a succession plan to ensure leadership continuity and employee growth. Work closely with the Performance Management System (PMS) team to identify top and bottom performers. Design and implement improvement plans for bottom performers and create growth paths for top performers. 6. Budget Management Develop and manage the Learning and Development budget, ensuring efficient allocation of resources. Monitor expenses and ensure training initiatives are cost-effective. 7. Continuous Improvement Stay updated on industry trends, best practices, and new technologies in learning and development. Foster a culture of continuous improvement and learning within the organization. 8. Vendor Management Identify, evaluate, and manage relationships with external training vendors and consultants. Negotiate contracts and ensure that vendor services meet organizational standards and needs. Desired Skills Experience Minimum of 10 years of experience in Learning and Development, with at least 5 years in a leadership role within the IT industry. Technical Skills Proficiency in Learning Management Systems (LMS), e-learning platforms, and training software. Leadership Skills Strong leadership, Team management, and Interpersonal skills. Analytical Skills Excellent analytical and problem-solving abilities, with experience in using data to drive decisions. Communication Skills Exceptional communication and presentation skills, both written and verbal Project Management Proven ability to manage multiple Learning projects simultaneously, with strong organizational and time management skills. QUALIFICATIONS Bachelor’s degree in human resources, Education, Business Administration, or a related field. A master’s degree or relevant certification (e.g., CPLP, SHRM-CP) is preferred. WORK LOCATION Full-time position based in Raipur, Chhattisgarh. Occasional travel may be required for training sessions, conferences, and professional development

ROLES AND RESPONSIBILITY Participate and Contribute in the complete SDLC for End-End-Delivery of .NET applications Understand functional/technical problems and come-up with solution approach. Understand existing code base and contribute to application enhancements. Evaluate and troubleshoot production issues and system failures; determine corrective action and improvements to prevent recurrence. Write scalable and maintainable code following industry best practices. Contribute to writing technical/functional project documents. DESIRED SKILLS ASP.NET MVC ASP.NET Web API C# ADO.NET Object Oriented Programming Concepts Basic JavaScript/jQuery Basic HTML, CSS, Bootstrap ANGULAR Azure Cloud Services (Good to have) RELEVANT EXPERIENCE 3 to 5 years of hands on Experience in .net. EDUCATION 15 Years full time education WORK LOCATION Raipur (Chhattisgarh), / Pune (Maharashtra) India. Remote working option available. Willing to travel on short-term to client locations.

We are looking for a Front Office Executive with Great interpersonal and communication skills. ROLES AND RESPONSIBILITIES : Extend a friendly and welcoming greeting to visitors and maintain a clean and tidy reception area. Answer incoming telephone calls, emails, and messages and reply to or redirect them. Assist other departments wherever necessary and maintain good working relationships with Team Members. Monitor office supplies and place orders when necessary. Responsible for maintenance of important documents, files, and records in an organized manner Set up meetings and update calendars. Manage support staff. Performing other administrative tasks, assigned by reporting manager. REQUIRED SKILLS/ABILITIES: Great interpersonal and communication skills Any bachelors degree Prior experience as Front Desk Executive or Facility Executive Proficient in English (oral and written) Good knowledge of MS Office (especially Excel and Word) Good organizational and multi-tasking abilities Customer service orientation Highly responsible & reliable Ability to work under strict deadlines. EDUCATION Must be a college graduate. WORK LOCATION Raipur (Chhattisgarh).

The HR Generalist plays a key role in managing and executing various human resources functions to support the overall HR strategy. This role involves overseeing recruitment, employee relations, performance management, and compliance, while ensuring a positive work environment and fostering employee development. The HR Generalist works closely with management and employees to address HR needs, resolve issues, and align HR practices with the goals of the organization, ultimately contributing to a productive and engaged workforce in an IT Services company. ROLES AND RESPONSIBILITIES: • Manage full-cycle recruitment, including sourcing, screening, interviewing, and extending offers to candidates. • Oversee onboarding activities to ensure smooth integration of new hires into the organization. • Coordinate with hiring managers to assess staffing needs and define job descriptions. Act as the primary point of contact for employee inquiries, concerns, and grievances. Foster positive employee relations by addressing concerns and resolving conflicts promptly and effectively. • Collaborate with teams to implement employee engagement initiatives aimed at improving morale and job satisfaction. Support the performance review process, assisting with goal setting, performance feedback, and tracking. Help managers implement performance improvement plans (PIPs) and facilitate career development discussions. Track and support employee development initiatives to enhance team performance and growth. Ensure HR practices and policies are compliant with legal regulations and industry standards. DESIRED SKILLS: • Minimum of 3 years of experience as an HR Generalist or in a similar role, preferably within the IT industry. • Familiarity with HR metrics, reporting tools and HRIS systems • Experience working in or supporting HR functions. • Knowledge of labor laws and regulations specific to IT companies. • Excellent verbal and written communication skills. • Attention to detail and the ability to manage multiple tasks simultaneously. • Collaborative mindset and the ability to work across teams . EDUCATION: • Bachelors degree in human resources, Business Administration, or a related field. • MBA or relevant certification (e.g. SHRM) is preferred. WORK LOCATION: • Full-time position based in Raipur, Chhattisgarh

Plan, create, and schedule engaging content for all social media platforms (Instagram, Facebook, LinkedIn, X/Twitter, etc.). Monitor, analyze, and report on the performance of social media campaigns and adjust strategies accordingly. Run paid ad campaigns on platforms like Facebook Ads Manager, Google Ads, and LinkedIn. Collaborate with the design and content team to create high-quality visual and written content. Develop and execute influencer marketing strategies when required. Stay updated with industry trends, tools, and platform updates. Assist in planning and executing email marketing campaigns and newsletters. Manage the company s online reputation by responding to comments, messages, and reviews. Track and analyze web traffic metrics using Google Analytics and other tools. Support overall marketing strategies, including offline campaigns, events, and product launches. Manage and update the company website with fresh content, banners, blog posts, and service updates. Coordinate with developers or IT teams to implement SEO and design improvements on the website. 3 6 years of experience in social media management and digital marketing. Minimum 3 years of relevant experience in an IT company preferred. Strong understanding of social media platforms, trends, and analytics tools. Excellent written and verbal communication skills. Proficiency with content creation tools (Canva, Adobe Suite, etc.) Knowledge of SEO, Google Ads, and basic email marketing is a plus. Creative thinking and problem-solving abilities. Ability to multitask and work in a fast-paced environment.

Coordinate and support the planning, organization, and execution of training programs, workshops, and learning sessions. Collaborate with department heads to identify training needs and design customized learning solutions. Lead the implementation of a new Learning Management System (LMS) from the ground up. Develop and execute training strategies aligned with overall organizational goals. Manage training logistics, including scheduling, communication, and resource coordination. Maintain accurate L&D documentation, including attendance records, feedback, and certification tracking. Partner with external vendors and trainers for specialized learning initiatives. Measure and assess training effectiveness through surveys, assessments, and performance data. Assist in the creation of training content, including presentations, manuals, and eLearning modules. Demonstrate a genuine passion for teaching and employee development. Ability to independently conduct soft skills and management training sessions. (Nice to have) Ensure training initiatives align with company values, compliance standards, and industry best practices. Stay updated on the latest L&D trends, tools, and technologies to continuously improve the learning experience. DESIRED SKILLS 8+ years of experience in learning and development coordination or a similar role. Strong organizational skills and the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills. Knowledge of instructional design and adult learning principles. Ability to work collaboratively with cross-functional teams. Strong attention to detail and a proactive approach to problem-solving Bachelor s degree in human resources, Education, Business Administration, or a related field. Full-time position based in Raipur (Preferably) & Pune.

ROLES AND RESPONSIBILITY Manage full-cycle recruitment, including sourcing, screening, interviewing, and extending offers to candidates. Oversee onboarding activities to ensure smooth integration of new hires into the organization. Coordinate with hiring managers to assess staffing needs and define job descriptions. Act as the primary point of contact for employee inquiries, concerns, and grievances. Foster positive employee relations by addressing concerns and resolving conflicts promptly and effectively. Collaborate with teams to implement employee engagement initiatives aimed at improving morale and job satisfaction. Support the performance review process, assisting with goal setting, performance feedback, and tracking. Help managers implement performance improvement plans (PIPs) and facilitate career development discussions. Track and support employee development initiatives to enhance team performance and growth. Ensure HR practices and policies are compliant with legal regulations and industry standards. Maintain compliance with labor laws, keeping employee records up to date and ensuring adherence to statutory requirements. Provide guidance to management on HR policies and legal requirements. Assist with administering employee benefits programs and resolving benefits-related issues. Conduct employee surveys to gather feedback, analyze results, and identify areas for improvement. Develop strategies to improve employee engagement, retention, and overall job satisfaction. Collaborate with other departments to ensure alignment of HR initiatives with organizational goals. Maintain HR data integrity and update employee records in the HRIS system. DESIRED SKILLS Minimum of 3 years of experience as an HR Generalist or in a similar role, preferably within the IT industry. Familiarity with HR metrics, reporting tools and HRIS systems Experience working in or supporting HR functions. Knowledge of labor laws and regulations specific to IT companies. Excellent verbal and written communication skills. Attention to detail and the ability to manage multiple tasks simultaneously. Collaborative mindset and the ability to work across teams EDUCATION Bachelor s degree in human resources, Business Administration, or a related field. MBA or relevant certification (e.g. SHRM) is preferred.

ROLES AND RESPONSIBILITY Manage full-cycle recruitment, including sourcing, screening, interviewing, and extending offers to candidates. Oversee onboarding activities to ensure smooth integration of new hires into the organization. Coordinate with hiring managers to assess staffing needs and define job descriptions. Act as the primary point of contact for employee inquiries, concerns, and grievances. Foster positive employee relations by addressing concerns and resolving conflicts promptly and effectively. Collaborate with teams to implement employee engagement initiatives aimed at improving morale and job satisfaction. Support the performance review process, assisting with goal setting, performance feedback, and tracking. Help managers implement performance improvement plans (PIPs) and facilitate career development discussions. Track and support employee development initiatives to enhance team performance and growth. Ensure HR practices and policies are compliant with legal regulations and industry standards. Maintain compliance with labor laws, keeping employee records up to date and ensuring adherence to statutory requirements. Provide guidance to management on HR policies and legal requirements. Assist with administering employee benefits programs and resolving benefits-related issues. Conduct employee surveys to gather feedback, analyze results, and identify areas for improvement. Develop strategies to improve employee engagement, retention, and overall job satisfaction. Collaborate with other departments to ensure alignment of HR initiatives with organizational goals. Maintain HR data integrity and update employee records in the HRIS system. DESIRED SKILLS Minimum of 3 years of experience as an HR Generalist or in a similar role, preferably within the IT industry. Familiarity with HR metrics, reporting tools and HRIS systems Experience working in or supporting HR functions. Knowledge of labor laws and regulations specific to IT companies. Excellent verbal and written communication skills. Attention to detail and the ability to manage multiple tasks simultaneously. Collaborative mindset and the ability to work across teams EDUCATION Bachelor’s degree in human resources, Business Administration, or a related field. MBA or relevant certification (e.g. SHRM) is preferred. WORK LOCATION Full-time position based in Raipur, Chhattisgarh.

ROLES AND RESPONSIBILITY Coordinate and support the planning, organization, and execution of training programs, workshops, and learning sessions. Collaborate with department heads to identify training needs and design customized learning solutions. Lead the implementation of a new Learning Management System (LMS) from the ground up. Develop and execute training strategies aligned with overall organizational goals. Manage training logistics, including scheduling, communication, and resource coordination. Maintain accurate L&D documentation, including attendance records, feedback, and certification tracking. Partner with external vendors and trainers for specialized learning initiatives. Measure and assess training effectiveness through surveys, assessments, and performance data. Assist in the creation of training content, including presentations, manuals, and eLearning modules. Demonstrate a genuine passion for teaching and employee development. Ability to independently conduct soft skills and management training sessions. (Nice to have) Ensure training initiatives align with company values, compliance standards, and industry best practices. Stay updated on the latest L&D trends, tools, and technologies to continuously improve the learning experience. DESIRED SKILLS 8+ years of experience in learning and development coordination or a similar role. Strong organizational skills and the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills. Knowledge of instructional design and adult learning principles. Ability to work collaboratively with cross-functional teams. Strong attention to detail and a proactive approach to problem-solving EDUCATION Bachelor’s degree in human resources, Education, Business Administration, or a related field. WORK LOCATION Full-time position based in Raipur (Preferably) & Pune.

ROLES AND RESPONSIBILITY Plan, create, and schedule engaging content for all social media platforms (Instagram, Facebook, LinkedIn, X/Twitter, etc.). Monitor, analyze, and report on the performance of social media campaigns and adjust strategies accordingly. Run paid ad campaigns on platforms like Facebook Ads Manager, Google Ads, and LinkedIn. Collaborate with the design and content team to create high-quality visual and written content. Develop and execute influencer marketing strategies when required. Stay updated with industry trends, tools, and platform updates. Assist in planning and executing email marketing campaigns and newsletters. Manage the company’s online reputation by responding to comments, messages, and reviews. Track and analyze web traffic metrics using Google Analytics and other tools. Support overall marketing strategies, including offline campaigns, events, and product launches. Manage and update the company website with fresh content, banners, blog posts, and service updates. Coordinate with developers or IT teams to implement SEO and design improvements on the website. EXPERIENCE 3–6 years of experience in social media management and digital marketing. Minimum 3 years of relevant experience in an IT company preferred. Strong understanding of social media platforms, trends, and analytics tools. Excellent written and verbal communication skills. Proficiency with content creation tools (Canva, Adobe Suite, etc.) Knowledge of SEO, Google Ads, and basic email marketing is a plus. Creative thinking and problem-solving abilities. Ability to multitask and work in a fast-paced environment. EDUCATION 15 Years full time education WORK LOCATION Raipur (CG) or Pune (MH)

ROLES AND RESPONSIBILITY Manage full-cycle recruitment, including sourcing, screening, interviewing, and extending offers to candidates. Oversee onboarding activities to ensure smooth integration of new hires into the organization. Coordinate with hiring managers to assess staffing needs and define job descriptions. Act as the primary point of contact for employee inquiries, concerns, and grievances. Foster positive employee relations by addressing concerns and resolving conflicts promptly and effectively. Collaborate with teams to implement employee engagement initiatives aimed at improving morale and job satisfaction. Support the performance review process, assisting with goal setting, performance feedback, and tracking. Help managers implement performance improvement plans (PIPs) and facilitate career development discussions. Track and support employee development initiatives to enhance team performance and growth. Ensure HR practices and policies are compliant with legal regulations and industry standards. Maintain compliance with labor laws, keeping employee records up to date and ensuring adherence to statutory requirements. Provide guidance to management on HR policies and legal requirements. Assist with administering employee benefits programs and resolving benefits-related issues. Conduct employee surveys to gather feedback, analyze results, and identify areas for improvement. Develop strategies to improve employee engagement, retention, and overall job satisfaction. Collaborate with other departments to ensure alignment of HR initiatives with organizational goals. Maintain HR data integrity and update employee records in the HRIS system. DESIRED SKILLS Minimum of 3 years of experience as an HR Generalist or in a similar role, preferably within the IT industry. Familiarity with HR metrics, reporting tools and HRIS systems Experience working in or supporting HR functions. Knowledge of labor laws and regulations specific to IT companies. Excellent verbal and written communication skills. Attention to detail and the ability to manage multiple tasks simultaneously. Collaborative mindset and the ability to work across teams EDUCATION Bachelor’s degree in human resources, Business Administration, or a related field. MBA or relevant certification (e.g. SHRM) is preferred. WORK LOCATION Full-time position based in Raipur, Chhattisgarh.