Operations & Network Development Executive Experience: Fresher to 2 years About Labstack Labstack is a health network platform that helps B2B healthcare companies instantly connect with 1000+ providers across India. Our platform makes it easy to access labs, clinics, and doctors, so businesses can innovate faster and serve patients better. Role Overview We are hiring energetic and motivated team members for Operations and Network Development. This is a dual role where you will work on both the backend operations (calls, chats, data, bookings) and provider network development (onboarding and pricing). Key Responsibilities Handle patient and provider calls and chats for smooth coordination Support patients in booking appointments and managing queries Call doctors, clinics, and labs to onboard them on the Labstack platform Explain platform benefits and build strong provider relationships Negotiate prices and service terms with providers Expand Labstack’s network by identifying new providers in assigned areas Requirements Fresher or up to 2 years of work experience Good communication skills in English and Hindi (local language is a plus) Graduate or pursuing graduation Comfortable with calling and negotiation Willing to work from office Why Join Us? Be part of a fast-growing healthtech startup Learn both operations and sales/network development skills Career growth in healthcare operations and business development Work in a young, energetic, and supportive team Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Work Location: In person
Job Description: Emergency Call Handler About: Veer is a first-of-its-kind emergency care service dedicated to bridging the critical gap between an emergency and professional medical help. Our mission is to provide immediate, pre-hospital medical assistance and guidance in Bengaluru, ensuring that every person gets the right help, right away. We are a team of dedicated professionals committed to saving lives and bringing a new level of efficiency to emergency response. Website: https://veer.care/ Job Summary: As an Emergency Dispatcher at Veer, you will be the first and most critical point of contact for individuals facing a medical emergency. You are the calm voice that provides life-saving guidance while simultaneously directing first responders, ambulance services, and patients to the right hospital. This role requires quick thinking, clear communication, and a strong sense of empathy. Key Responsibilities: Answer incoming emergency calls and collect crucial information from callers, including location, nature of the emergency, and contact details. Provide clear, real-time first-aid instructions over the phone to callers to help them stabilize a patient before help arrives. Dispatch and guide Field Responders to the emergency location efficiently. Coordinate and guide ambulance services to the emergency location. Make a decision on the right hospital for the right emergency based on the information provided by the caller and our internal framework. Log and document all call details accurately in our system. Remain calm and professional under pressure, providing a reassuring presence to distressed callers. Occasional night shift duties will be required. Qualifications and Requirements: Excellent verbal communication skills in English, Kannada, and Hindi. Ability to think quickly and make sound decisions in high-stress situations. Strong active listening and problem-solving skills. A medical background (e.g., nurse, paramedic, EMT) is a strong advantage. Prior experience in a call center, customer service, or emergency dispatch is a plus. Proficiency in basic computer applications. What We Offer: An opportunity to be a frontline hero and save lives. A purpose-driven work environment where your actions directly impact people's well-being. Competitive salary and benefits. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Language: English (Required) Kannada (Required) Hindi (Preferred) Work Location: In person
About: Veer is a first-of-its-kind emergency care service dedicated to bridging the critical gap between an emergency and professional medical help. Our mission is to provide immediate, pre-hospital medical assistance and guidance in Bengaluru, ensuring that every person gets the right help, right away. We are a team of dedicated professionals committed to saving lives and bringing a new level of efficiency to emergency response. Job Summary: As a Emergency Field Responder at Veer, you will be the physical extension of our service, arriving on-site on a two-wheeler to provide immediate, life-saving care. You are an agile and skilled first responder who can navigate through dense city traffic to reach a crisis location quickly. Your actions in the first few minutes of an emergency can make all the difference. Website: https://veer.care/ Key Responsibilities: Respond immediately to dispatched emergency calls, navigating through urban traffic on a two-wheeler. Arrive at the scene of the emergency and provide high-quality, on-site first aid and basic life support (BLS). Assess the patient's condition and take necessary steps to stabilize them before an ambulance arrives. Maintain clear and consistent communication with the Emergency Dispatcher and provide real-time updates from the field. Handle sensitive and stressful situations with professionalism and composure. Maintain all medical equipment and supplies in the emergency kit. Occasional night shift duties will be required. Qualifications and Requirements: Excellent verbal communication skills in English, Kannada, and Hindi. Certified in First Aid and Basic Life Support (BLS) is highly preferred; a willingness to get certified is a must. A medical background (e.g., nurse, paramedic, EMT) is a strong advantage. Possession of a valid two-wheeler driving license and a personal two-wheeler. Ability to remain calm, think clearly, and act decisively in emergency situations. Physical fitness to handle on-field situations. Must be living in or willing to relocate to Rajajinagar, Bengaluru. What We Offer: An opportunity to be a frontline hero and save lives. A purpose-driven work environment where your actions directly impact people's well-being. Competitive salary and benefits. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Language: English (Required) Kannada (Preferred) Hindi (Preferred) Work Location: In person