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Diageo
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Junior Manager, GB Credit and Collections

Junior Manager, GB Credit and Collections

Diageo

4 - 9 years

6 - 10 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

accounts receivable risk management credit collection team management collection management customer service credit management recovery order to cash account management collections credit cards debt management cash collection credit control

Work Mode

Work from Office

Job Type

Full Time

Job Description

This role sits within the Sell to Cash (STC) team, reporting through to the STC manager.
The Credit team, strive to provide extraordinary credit and debt management. They are a key part in Diageo s trading relationship with its customers, supporting both the On Trade and Off trade.

Leadership Capabilities

Win through execution

Act like owners of Diageo by holding self and others to account for highest standards
Scan the environment constantly and adapt plans with pace

Inspire through purpose

Create meaning, pride and belief for others through Diageos purpose
Encourage and recognise learning
Build trust and respect through open and honest relationships

Shape the future

Set context and empower people to experiment and unlock opportunities for growth and efficiency
Drive data and insights that quickly move us to action

Functional Capabilities

Pro-active debt management to maximise cash conversion.
Actively minimise risk using external financial tools and thorough review.
Develop collaborative relationships with commercial teams
Deliver against agreed credit KPIs which underpin the strategy
Ensure the accuracy and completeness of customer master data used to support debt management, accurate financial reporting and any vital recovery processes.
Compliance with all legislative and policy requirements, including CARM, Credit and AML

Top Outcomes

Own end to end account management of customers in line with the credit policy, including
- Decide and set credit terms, risk categorisation and credit limits for each customer
- Regularly review data integrity and payment performance

Responsible for minimising the risk of debt by:
- Prompt follow up of failed or missed payments
- Apply course corrective action when needed
- Create and pro-active manage risk based watch lists
- Correspond with customers with overdue debt, rapid follow up to ensure maximum monies recovered, including repayment plans, or referral to recovery department

Timely response regarding queries received from commercial and customers

Weekly and monthly reporting against key performance targets overdue debt, underlying debt, cash to terms and on time cash collection
Other key results as required by the business within Credit.

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