Job Description

About the role: The Enterprise Architect Order To Cash role will report into the Customer, Corporate Functions & Planning Lead within the Enterprise Architecture team and will be focused on driving the technology and process transformation agenda for Customer and Commercial back office activities- providing thought leadership for business outcomes, and the technology and architecture to deliver them. Role Responsibilities: You will own and develop the reference architecture for our Order to cash and cash to invoice capabilities, including Order Capture and Order Management Customer Service and Dispute resolution Credit control and credit management Invoice, payment collection and accounts receivable/cash application / cash allocation Measurement, Evaluation and performance management You will develop and maintain the strategic roadmap for delivering the reference architecture A trusted advisor to D&T, Global Sales and our Global Business operations teams, you will bring your strategic insight, technical product knowledge and process optimisation expertise to influence decisions and lead the team to ensure maximum EA impact. Top Accountabilities The Enterprise Architect Order To Cash will be accountable for: Define document and evangelise the to-be reference architecture that supports business outcomes and drives transformational change Challenging the as-is business processes to drive standardisation and simplification in the delivery of to-be capabilities Lead the technology selection process for new capabilities in the customer OTC domain, ensuring fit for purpose, global scalability and adherence to our architectural standards and principles Create and maintain Technology Standards and Guardrails Stretch the Diageo business by developing, promoting and sustaining the ambitious roadmap for industry leading order processing capabilities Inform and educate and persuade stakeholders on the value outcomes from the reference architecture in order to prioritise adoption and investment Influence portfolio investments for key technology solutions in line with our roadmaps Provide technical consulting and advisory services to senior internal stakeholders on appropriate strategy and solutions Prepare packages of work for handover to delivery teams for execution by preparing and delivering architecture blueprints Develop and track KPIs that demonstrate Business Value from adoption of roadmaps Continual expansion of your architecture knowledge, constantly seeking ways to broaden exposure to the latest and greatest trends and developments in the technology space Experience / skills required: Architecture Expertise : Demonstrated expertise designing solutions in a global enterprise environment Experience with architecting, designing, and implementing enterprise solutions Experience in commercial (B2B customer) technology strategy development, with a specific focus on Order Management and Order to Cash (OTC, O2C) 8 years demonstrated experience successfully delivering information technologies business solutions for large-scale global applications across multiple hardware and software platforms Some experience of implementing or utilizing relevant integration platforms Experience leading solution design during all phases of development and deployment TOGAF certification preferred Functional Expertise : In depth understanding and demonstrable experience in B2B ordering capabilities, process and technology; including order capture, order management, credit control, invoice and collection processes, cash application. Experience with industry leading applications such as SAP, High Radius, FIS Global, Esker, Salesforce Experience of international CPG organisation with matrix functional and market archetypes Proven experience in Lean Six Sigma / Process Optimization methodologies Proven ability in all facets of Process Transformation including Process redesign, IT Strategy development, change management Experience in Agile project delivery methods Leadership : Bold and strategic thinker able to develop stretching and ambitious future vision Fantastic communicator able to articulate and sell the vision to senior stakeholders Demonstrated ability to deliver integrated Business-IT strategy Building International and cross functional relationships to drive engagement 5 years experience working with executive sponsors and senior business leadership teams developing and delivering strategy and operating plans with demonstrated competency