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1.0 - 13.0 years
8 - 9 Lacs
Bengaluru
Work from Office
Credit & Collections Analyst 1 Description - FY25 hiring demand intended for global university hiring, aligned to the job role noted. May be aligned to an evergreen requisition Job - Finance Schedule - Full time Shift - No shift premium (India) Travel - Relocation - Equal Opportunity Employer (EEO) - Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. If you d like more information about HP s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law Supplement
Posted 4 days ago
5.0 - 9.0 years
3 - 8 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Bachelor's degree with 5 - 8 years of experience in AR Collection, B2B & B2C Collections Understanding of Accounts Receivables process Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally Monitor high-risk accounts and ensure timely escalation of challenges to management Continually look at ways to improve the customer experience Assist in streamlining and improving the accounts receivable process by identifying areas of improvement Meet the monthly productivity goals Reconcile complex accounts and have excellent attention to detail Prepare daily aging report Strategize the portfolio Fix the root cause and collect Work with internal and external stakeholders for better resolve Provide visibility to the leadership
Posted 4 days ago
1.0 - 5.0 years
2 - 5 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
Mega Walk- In Drive for International Collection Process Hiring for Soft Collection Process (Us Campaign) 5 Days Working Days Rotational Shift & Off Noida Location / One side cabs for both male and female employee Candidate Must have 6 Months International Experience Salary offered 25k to 40k in Hand ( Depend Upon Interview and Experience ) Lucrative Incentive plus other perks and Benefits NOTE :- NO VIRTUAL INTERVIEW Only 3 Easy Rounds Office Address :- Embassy Galaxy, Tower C ground Floor, Noida Sector 62 Nearest Metro Station :- Electronic City Interview Timing :- 4pm to 6pm (In the evening ) For More Information Call or What's App :- Usha Mishra (8527216127)
Posted 5 days ago
3.0 - 8.0 years
6 - 8 Lacs
Bengaluru
Remote
Bangalore (Only Local Candidates) Comfortable with local client visits as part of the collection process Accounts Receivable with a strong background in collections Follow up with clients for timely payments via calls,emails,in-person visits Required Candidate profile Manage the entire accounts receivable process, including invoice generation, payment tracking, and collections Maintain accurate records of all a receivable transactions capitalplacement02@gmail.com
Posted 5 days ago
1.0 - 4.0 years
0 - 2 Lacs
Chennai
Work from Office
Role : Tele-collection Officer Eligibility Criteria: Qualification: Any UG Experience: Minimum 6 months in Tele Calling. Collections tele-calling would be given higher preference. Good Communication / Negotiation Skills Proficiency in Regional Languages Telugu or Kannada Working knowledge of computers and MS- Office. Job Description: Tele calling the delinquent customers or as per Strategies outlined. Consistently achieving set targets Achieving productivity metrics as per set benchmarks Abiding by the Code of Conduct Handling customer complaints/ Queries Inter department follow- ups on need basis. Timely allocation of cases to agencies/ collectors Supporting Agencies/ Collectors as required Ensuring timely escalations/ feedback/ MIS to management
Posted 5 days ago
2.0 - 6.0 years
3 - 7 Lacs
Visakhapatnam
Work from Office
Monitors all stages of delinquent accounts, implements collection procedures and accepts payments. Responds to inquiries from customers. Maintains databases by entering, updating, and retrieving data as well as formatting and generating reports. Receives/places calls or send letters to customers to resolve billing or invoice issues on delinquent accounts. Reviews and makes recommendations regarding bad debt or write-offs. Acts as a team lead by monitoring calls, auditing accounts, and developing skills of lower level employees. Typing Speed Requirement 20WPM
Posted 5 days ago
6.0 - 11.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Inviting Application for the role of Assistant Manager & Manager For AR/OTC Collection! Candidate must be well versed with Overall OTC Must Have B2B Collection Exp Lead all the activities in Collection US Shift CTC UPTO 12 LPA Call Neha -8459669951
Posted 5 days ago
0.0 - 3.0 years
2 - 2 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Before Apply, Read the below details carefully. INTERVIEW - State Bank Of India - Credit Cards Departments WALK- IN INTERVIEW HALDWANI 26 April- SATURADAY Working City - Mumbai, Navi Mumbai and Thane ROLE Responsibility = Branch Relationship Executive ( Branch Working ) Make Credit Cards Walk-In Branch Customers ( Easy Work Process Training will Provide) FIX Salary 15K to 22k NTH + Benefits PF,MED,INSU, Incentive Upto 50K Interview will not happen without booking interview appointment For Interview WhatsApp your resume 8169263131 NOTE NO MONEY FOR JOB COME IN FORMAL DRESS With CV & ALL DOC Gradute to PG Age 18 to 35 Keep Share All Friend's HR Rajiv Paswan
Posted 5 days ago
5.0 - 8.0 years
3 - 5 Lacs
Meerut
Work from Office
Job Responsibility: 1. Achieving target of ROCs and regularize for future payments. 2. Collecting and regularizing overdue cases. 3. Maintaining three plus ROC cancellation of net sales. 4. Achieving minimum ASF target. 5. Escalating any collection-related issue/ deviations to the collection manager. 6. Keeping abreast with organization's products and services and keeping up to date with changes.
Posted 5 days ago
0.0 - 5.0 years
3 - 3 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Manage debt collection processes for various clients across India. Handle inbound and outbound calls to resolve customer queries related to loan payments. Maintain accurate records of all interactions with customers using CRM software. Meet daily/weekly targets set by the organization. Identify potential issues with customers' accounts and escalate them to senior team members when necessary. Desired Candidate Profile 0-5 years of experience in collections, recovery, or a similar field. Strong communication skills (oral & written) with ability to handle high-pressure situations. Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.
Posted 5 days ago
1.0 - 5.0 years
1 - 4 Lacs
Noida
Work from Office
Keep track of assigned accounts to identify outstanding debts Negotiate payoff deadlines or payment plans Create trust relationships with creditors Update account status &database regularly Alert superiors of creditors unwilling or unable to work Required Candidate profile • Proven experience as debt collector / negotiator /debt settlement • Experience in working with targets and tight deadlines • Knowledge of relevant legal requirements – USA • Excellent communication
Posted 5 days ago
4.0 - 6.0 years
4 - 6 Lacs
Chennai
Work from Office
Role & responsibilities 1. Client Credit Management Assess the creditworthiness of hospitals, clinics, corporate clients, and third-party payers. Approve credit terms and limits for institutional and bulk clients. Monitor adherence to agreed credit terms and proactively manage risk. 2. Billing & Collections Oversight Ensure timely invoicing of laboratory services rendered. Monitor outstanding accounts receivable, especially from institutional clients and insurance companies. Coordinate with billing and accounts teams to follow up on unpaid or disputed invoices. 3. Insurance & Third-Party Coordination Liaise with insurance companies and TPAs (Third Party Administrators) to resolve claim denials and delays. Monitor trends in claim rejections and advise on documentation improvements. Ensure compliance with regulatory and insurance billing requirements. 4. Dispute and Query Resolution Handle queries and disputes regarding billing, pricing, or payment terms professionally and efficiently. Work with internal lab, billing, and sales teams to resolve issues and maintain client satisfaction. 5. Cash Flow and Risk Monitoring Track incoming payments to maintain healthy cash flow. Identify overdue accounts and escalate risk cases appropriately. Recommend write-offs or provisions for bad debts after due diligence. 6. Process and Compliance Management Ensure all billing and collections processes follow applicable health and financial regulations. Maintain accurate and auditable credit control documentation and records. 7. Reporting and Analysis Prepare regular reports for management on: Receivables aging DSO (Days Sales Outstanding) Cash collected vs. targets Bad debt trends Suggest strategies to reduce credit exposure and improve collections. Preferred candidate profile Background in finance, accounting, or credit control (preferably in a laboratory). Strong negotiation, communication, and analytical skills. Proficiency in accounting
Posted 5 days ago
1.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
Overview We are looking for a Collections Representative who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes. We are only looking for candidates having logistics/transportation or supply chain experience. In this role, you will be responsible for all the activities related to the Cash & Collection domain. On our team, youll have the support to excel at work and the resources to build a career you can be proud of.Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including medical insurance, life insurance, etc.We provide free transport facility Location : Pune Timing : 6:30PM 3:30AMWhat youll do on a typical day: Collection specialist will manage a portfolio of $3M to $6M consisting of 350 to 550 customers Collections Specialist will engage regularly with assigned customers, via telephone and other forms of communication with customers to ensure the timely payment of invoices and assist with the resolution of any disputes or queries raised by customers. Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments. Provide correspondence and supporting documentation in a fast paced, goal-oriented collections department in a timely basis. Make outbound calls on outstanding accounts. Deliver exceptional customer experience in all interactions through inbound and outbound calls to meet goals. Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution. Resolve customer issues and complaints concerning billing disputes. Perform uploads to customer websites. Submit regular reports on the status of unpaid accounts and any repayment progress. What you need to succeed at XPO:At a minimum, you’ll need: Ability to work flexible hours ( 6:30PM to 3:30AM IST. ) Bachelor's in Accounting or Finance or Commerce 2 to 6 years related experience within the logistics or transportation domain (compulsory) within Order to Cash (OTC) primarily in Collections Strong communication skills - both verbal and written. Writes clearly and informatively. Edits work for spelling and grammar. Strong fluency/ expert-level user of Windows applications. Demonstrates ability to create complex formulas in MS Excel; create queries in company software applications. Thorough knowledge of internal company software applications applicable to position/ business unit such as and not limited to HRC, Oracle, ITSM-Service now, Looker etc. Able to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages Self-Motivated and enthusiasm to learn and grow Should be able to perform duties with minimum supervision Be part of something big
Posted 5 days ago
1.0 - 6.0 years
3 - 3 Lacs
Kolkata
Work from Office
SUMMARY Job Opening: B2B Collection Specialist About Us: We are in search of a meticulous and proactive Collection Specialist to become part of our dynamic team. As a Collection Specialist, you will have a vital role in ensuring the prompt collection of outstanding accounts receivable, nurturing positive relationships with clients, and collaborating with various internal teams. Location: Saltlake Sector V, Kolkata Responsibilities: Retrieve outstanding accounts receivable invoices for direct clients. Proactively initiate communication with clients to nurture and expand business relationships. Pursue resolution of disputed balances, independently addressing collection issues. Aid in identifying and researching disputed items, delivering timely responses to clients. Engage in client meetings and cooperate with internal departments to resolve issues. Uphold data accuracy in systems, including billing contacts and collection notes. Generate and validate credit requests and accounts receivable adjustment forms. Regularly update internal teams on outstanding accounts receivable invoices. Minimum Qualifications: High School Diploma or equivalent. Experience in Business-to-Business collections and Accounts Receivable processes. Strong oral and written communication skills with a professional demeanor. Organizational, multitasking, and time management abilities. Collaboration skills, effectively utilized within a team. Proficiency in Microsoft Excel. Basic capability to present updates to internal and external stakeholders. Critical thinking and problem-solving aptitude. Attention to detail. Self-directed with the ability to manage projects to completion with minimal oversight. Ability to work in a flexible, fast-paced environment. Requirements Minimum Qualifications: - High School Diploma or equivalent. - Experience with Business-to-Business collections and Accounts Receivable processes. - Strong oral and written communication skills with a professional demeanor. - Organizational, multitasking, and time management skills. - Collaboration skills, successfully applied within a team. - Proficiency in Microsoft Excel. - Basic ability to present updates to internal and external stakeholders. - Critical thinking and problem-solving skills. - Attention to detail. - Self-directed with the ability to manage projects to completion with minimal oversight. - Ability to work in a flexible, fast-paced environment. Benefits Regular Shift 5 days working Salary : Upto 40k ctc or Hike on your last drawn salary as per market standard.
Posted 5 days ago
1.0 - 5.0 years
0 - 1 Lacs
Ludhiana, Moradabad, Delhi / NCR
Work from Office
Urgent Requirement for Collection officer in collection Department Location- Gonda Faizabad Ghazipur Azamgarh Prayagraj Pratapgarh Anpara Maharajganj Prayagraj Ludhiana Mohali Ferojpur Jalandhar GHAZIABAD NOIDA NOIDA FARIDABAD PALWAL PANIPAT ROHTAK BAHADURGARH KARNAL KARNAL KURUKSHETRA DELHI SONEPAT SAHARNPUR BIJNOR MORADABAD MUJAFFARNAGAR KASHIPUR BHADRACHALAM Madhepura Murliganj Mahubani Qualifications- 12th and Above (Age limit 35years) Experience- Min 6th months collection Experiece candidates can apply Salary-12000 to 15000 Basic NTH +Upto 30k Incentive+Esic+PF+Addition +fuel charge Note-Bike and DL mandatory Interested candidates Send biodata on WhatsApp Whatsapp- 9804731653 Calling number- 7980842280 Regards, Abdul Teamlease
Posted 5 days ago
2.0 - 3.0 years
2 - 3 Lacs
Dharwad, Karnataka, India
On-site
Job description Business Development & Revenue Generation Accountable for achieving sales target through pre-defined (Branch/YCOP/ABRW/RBG/ART/DSA) channel within defined cost of acquisition Works towards maintaining and enhancing relationships with key customer accounts and prospective customers to ensure business continuity and growth under overall supervision of the Leaders Ensures cross selling at the time of sale for high level of spend enablement. Keep up-to-date knowledge on products, policy and competition Works closely with different vertical of Credit Card / Branch in providing support for resolution of delinquent and escalation cases Works on providing timely resolution of all discrepancies raised during application processing Managing team of 5-8 front-line / outsourced sales executives
Posted 5 days ago
3.0 - 5.0 years
5 - 10 Lacs
Chennai
Work from Office
Job Title: Customer Credit Controller Department: Finance & Accounts Reports To: Head Credit Control Location: Chennai Job Purpose: The Credit Controller will be responsible for managing the companys credit risk by overseeing the collection process, ensuring timely and accurate payments from customers, and reducing the company’s bad debt exposure. This role will work closely with various teams such as Finance, Legal, Logistics, and Sales to ensure seamless and efficient credit and collection processes. Key Responsibilities: 1. Credit Limit & Collection Management: o Set and monitor customer credit limits to minimize financial risk. o Ensure timely collection of outstanding debts and follow up as needed. o Implement and enforce company credit policies. 2. Regular Monitoring of Outstanding Accounts: o Track and monitor outstanding debts and overdue accounts. o Develop strategies for managing and reducing outstanding balances. 3. Debt Ageing Reporting & Analysis: o Prepare and analyse debt ageing reports, identifying overdue accounts and trends. o Provide management with regular updates on the status of collections. 4. Follow-Up on Vertical-Wise Dues: o Regularly follow up with all three companies to ensure dues are cleared on time. o Work with Sales and other departments to resolve issues related to outstanding payments. 5. Weekly Regional Dues Review Meetings: o Conduct weekly meetings with Branch Managers (BM) and Regional Sales Managers (RSM) to review and discuss regional dues. o Ensure timely resolution of any discrepancies or payment delays. 6. Implementing Terms of Trade (TOT)/Agreement: o Ensure adherence to the company’s terms of trade and credit agreements. o Work on improving the credit management processes and policies. 7. Query Handling: o Resolve customer queries related to invoices, payments, and credit terms. o Act as the first point of contact for any disputes or issues related to payments. 8. Account Reconciliation: o Reconcile customer accounts regularly to ensure accuracy and resolve any discrepancies. o Ensure all transactions are accurately reflected in the accounts. 9. Obtaining Balance Confirmation: o Coordinate with customers to obtain balance confirmation and ensure the accuracy of outstanding amounts. 10. Legal Coordination: o Coordinate with the Legal Team for debts that are under legal proceedings. o Ensure timely and accurate information is provided to legal teams for debt recovery. 11. Logistics Coordination: o Work closely with the Logistics Team to verify Proof of Delivery (POD) and Goods Receipt Notes (GRN) to resolve disputes regarding deliveries and payments. 12. Team Coordination: o Coordinate with the AR Team to ensure the accurate posting of Debit Notes and Payment Entries. o Ensure proper documentation is in place for payment transactions and adjustments. Skills and Qualifications: • Bachelor’s degree in Finance, Accounting, or related field. • Proven experience (3 to 5yrs) in credit control or financial management • Strong analytical skills and attention to detail. • Excellent communication and negotiation skills. • Knowledge of accounting software (SAP) and MS Office (Excel, Word). • Ability to work effectively in a team and independently. • Strong problem-solving skills and ability to manage multiple tasks efficiently.
Posted 5 days ago
0.0 - 2.0 years
1 - 3 Lacs
Mumbai
Work from Office
Role & responsibilities Achieve individual collection targets Adhere to outbound dialing protocols (predictive, preview, progressive) Follow collection code of conduct Resolve customer queries and complaints within TAT Perform skip tracing as needed Preferred candidate profile Job Highlights Excellent communication and convincing skills required Multilingual fluency (Tamil, Kannada, Malayalam, Telugu) is mandatory Proficiency in MS Excel, Word, Email, and Internet Experience in dialer-based outbound calling and skip tracing Required Skills & Qualifications Graduate or Fresher candidates welcome Strong communication and negotiation skills Ability to work in teams and meet timelines Disciplined and proactive in customer engagement Fluent reading, writing, and speaking in multiple languages Understanding of banking processes and customer resolution Language Proficiency Must-Have (2 Positions)- Tamil, Kannada, Malayalam, Telugu Additional (3 Positions)- English, Hindi, Marathi, Gujarati, Assamese, Bengali Salary Structure Experience Level- Fresher (01 yr- )15,000 - 20,000 Experienced (2 yrs)- 20,000- 25,000 Incentives- Performance-based For any further assistance, please do not hesitate to contact us via: Email: customercare@del-capital.com Telephone: 0141-494-1158
Posted 1 week ago
1.0 - 5.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Collection Tele Caller Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) contact :HR Abhinaya 90033 16278 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.
Posted 1 week ago
3.0 - 5.0 years
9 - 13 Lacs
Gurugram
Work from Office
Whats the roleJoin us as a Credit Manager at Hilti India, a rare opportunity for ambitious finance professionals to build a global career. As Credit Manager, you lead Hilti Indias Credit and Collection department, and are responsible for all aspects of the function including development and execution of credit and collection policies, management of credit risk to ensure sustained business growth, and facilitating the organizations understanding of credit policies and decisions. A successful candidate needs to be internationally mobile, and ready to embark on a multinational career by leveraging opportunities in Hilti locations across the globe. Who is HiltiAt Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day. Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day. What does the role involveContinued monitoring and review of the credit & collection policies to meet the current business, industry, and economic requirements. Analysis and management of credit management tool in line with credit policy. Clear communication of the credit policy to the organization by way of training and internal communications. Balance risks and opportunities when assessing customer needs and the companys risk exposure. Sees the end-to-end process and makes decisions based on the big picture beyond own function with thorough assessment of business impact internally and externally. Ensuring New Accounts are correctly assessed and processed efficiently. Monitoring compliance with credit policy & internal controls to ensure all credit legislative requirement are compliant. Lead, develop and motivate the credit team to drive continue high performance Known for our focus on providing fulfilling careers and a culture of Performance with Care, we are Ranked 16th amongst India s Best Workplaces and 17th Among Asia s Best Workplaces by Great Place to Work Institute . Watch these videos to know more: Celebrating 25 years of Hilti India in style - https://youtu.be/oR4WFxYDsKQ Hear what our employees have to say on Hilti Indias legacy | #25YearsOfHilti - https://youtu.be/8k8qg8JoUaw Hilti India A great place to work for Women - https://youtu.be/gq3uliJy3c0 What do we offerYour responsibilities will be great and, with them, we ll give you the freedom and autonomy to do whatever it takes to deliver outstanding results. We ll offer you opportunities to move around the business to work abroad, experience different job functions and tackle different markets. It s a great way to find the right match for your ambitions and achieve the exciting career you re after. We have a very thorough people review process which enables your career progression as soon as you re ready for the next challenge. What you need is: Qualified CA or MBA in Finance/International Business Economics Rank Holder CA or MBA from a premier B School will be an added advantage Graduation degree in Commerce or Accounting will be preferred 3-5 years of experience post MBA/CA (prior Credit experience is not mandatory) Strong interpersonal communication skills, ability to influence business towards decision making Ability to maintain strong relationships with cross functional teams, external clients and internal colleagues. Advanced level knowledge in Excel, BI Why should you apply
Posted 1 week ago
2.0 - 4.0 years
1 - 1 Lacs
Bengaluru
Remote
Field collection Executive Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact : HR Gayashree-8073874634 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.
Posted 1 week ago
5.0 - 7.0 years
3 - 6 Lacs
Kochi
Work from Office
Responsible for the timely billing and collection of billing charges from customers.This is an operational role, responsible for delivering results that have direct impact on day-to-day billing and collection operations.Responsibilities Work with the revenue team to ensure that accruals are set at the correct level. Oversee all aspects of advertising billing, new Accounts, and circulation billing Team. Manage the status of accounts and balances and identify inconsistencies. Write thorough reports on billing activity with clear and reliable data. Perform periodic checks on customers outstanding /debts on system, Inform Sales and on the outages. Follows up with personal visits by relationship managers, telephone inquiries and letters to customers to process claims for outstanding account. Address invoice and billing discrepancies Lead the monthly audit process for the function. Ensure billing accuracy and delivery of billing information to customers.Minimum qualification & experienceAny Graduate with Min of 5+ years of experience in Account Receivables.Should have experience in handling Enterprise, SME, whole sale collections....Local language (Malayalam) is must. accounting experience Should be well versed with Collection process.Able to Do RECONCILIATIONS.Desired Skill sets Good understanding of billing and collection systems Knowledge of billing procedures and collection techniques
Posted 1 week ago
3.0 - 8.0 years
3 - 4 Lacs
Pune
Work from Office
Role & responsibilities Preferred candidate profile Location : Pune Shift Timing : Night Shift Designation : Sr Associate and Lead Associate. Kindly find below Job Description for your referance To handle Accounts Receivable Global operations. Key Accountabilities:- Billing: Generate, review, and issue accurate customer invoices based on contractual agreements and sales orders. Ensure timely processing of billing in accordance with company policies and customer requirements. Coordinate with Sales, Customer Service, and Revenue Recognition teams to validate billing data. Monitor unbilled revenue and resolve discrepancies to ensure timely billing. Collections: Manage a portfolio of customer accounts to ensure timely payments. Proactively contact customers via email and phone to follow up on past-due invoices. Investigate and resolve disputes or billing issues affecting collections. Escalate problematic accounts and collaborate with Sales, Legal, and Management to resolve payment issues. Reporting and Compliance: Prepare regular aging reports, cash forecasts, and collection metrics. Assist with month-end close activities related to billing and receivables. Ensure compliance with internal controls, company policies, and relevant accounting standards (e.g., GAAP, IFRS). Maintain accurate and updated customer account information. Responsible for end to end OTC (Customer Set up, order release, credit analysis, claims and disputes, collections) Ability to work and perform in pressure Need to ensure that daily productivity are met Should perform all activities with the SLA Team player Internal and External Stake Holders Management Process Improvements- Accounting Knowledge- To achieve all the key Performance Indicators as set by the Team manager To be willing to work in all shifts (including nights)- Adhere to reasonable operational requests from the management- To attend all meetings and trainings as per requirements- Good knowledge of accounting OTC resource must have excellent spoken or written communication skills'
Posted 1 week ago
4.0 - 9.0 years
10 - 14 Lacs
New Delhi, Pune, Gurugram
Work from Office
This role is primarily responsible for collections and recovery of overdue payments from customers in identified stressed accounts to maximize overall profitability Minimum relevant experience in SME collections Secured/Unsecured products in Banks or NBFCs for minimum 2 years Handled inhouse and outsourced collection setup including agency management and handling team Ensure collection and recovery in identified stressed accounts with focus on critical NPA cases Continuously monitor collection recovery status and take corrective actions to ensure closure of critical NPA cases in the assigned zone Ensure collection and recovery for identified accounts and periodically monitor the processes to enhance efficiency in collections Execute plans as per the MIS reports on number of cases current portfolio size security deposition etc of critical NPA cases and strategize collections and recovery based on forward flow backward flow resolution bucketing etc Regular follow up with customers for settlement and collection payment Undertake necessary actions in coordination with the legal department for cases that need to be restructured repossession of asset and for the booked loss cases that can be recovered through legal intervention
Posted 1 week ago
1.0 - 6.0 years
2 - 5 Lacs
Noida, Ghaziabad, Greater Noida
Work from Office
We are hiring only North east candidates with American accent. Process : US debit collection Minimum 6 months exp. in any International US voice process Will provide good salary hike on last drawn Call Ruchika @9650997623 Required Candidate profile Excellent Communication skills Perks and benefits unlimited incentives
Posted 1 week ago
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