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1.0 - 3.0 years
2 - 3 Lacs
Noida
Work from Office
Hiring for 3rd Party Collection (US Process ) Exp. required min. 1 year in (US Outbound Sales ) (US Process ) Salary up to : 38k plus incentives Loc. Noida sec 63 Direct line up : 4pm to 7pm 5 days working Sat & Sun fixed off Shift : Night
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
CALL& WTSAP: 8448100705 Hi | Urgent required for International Sales Process Any International Sales Experience Would Work (Min 06 Months Looking only International Sales Experience + Excellent Comms Interview Mode: Face to Face (ON SPOT OFFER LETTER Required Candidate profile WE R HIRING 4 GURGAON US SALES /HOTEL SALES SALARY UPTO-50K+UNLIMITED INCENTIVES+ BOTH SIDE CAB + MEAL LOOKING ONLY IMMEDIATE JOINERS + F2F INTERVIEW NOTE: WE DONT CONSIDER DOMESTIC SALES EXPERIENCE
Posted 1 month ago
4.0 - 9.0 years
6 - 7 Lacs
Gurugram
Work from Office
Role & responsibilities 1. Collections Management: - Initiate contact with customers via phone calls, emails, or letters to ensure timely payment of outstanding invoices. - Implement collection strategies and follow-up procedures to minimize delinquent accounts. - Negotiate payment arrangements and establish suitable payment plans with customers who are experiencing financial difficulties. - Monitor customer accounts and maintain accurate records of collection activities, including payment promises and disputes. 2. Account Reconciliation: - Perform regular account reconciliations to ensure accurate tracking of outstanding balances. - Investigate and resolve discrepancies or disputes raised by customers related to their invoices or payments. - Collaborate with internal departments (e.g., sales, customer service, Shipment team ) to resolve any billing or delivery issues that may impact timely payment. 3. Credit Assessment: - Evaluate creditworthiness of new and existing customers by analyzing financial statements, credit reports, and payment histories. - Review and update credit limits for customers based on their payment behavior and creditworthiness. - Recommend appropriate credit terms and conditions for new customers or changes to existing customers' credit terms. 4. Reporting and Analysis: - Preparation & analysis of monthly MIS of Revenue (Billed & unbilled), provisions and Debtors - Ensure periodic ledger reconciliation of the top clients Person Specifications/ Skillsets: - Master/ bachelors degree in finance, accounting, or a related field (preferred). - Proven experience in credit control, collections, or a similar role. - Strong knowledge of credit control principles, collections practices, and relevant laws/regulations. - Excellent negotiation and interpersonal skills with the ability to handle difficult conversations tactfully. - Proficient in using Excel for data analysis. - Detail-oriented with strong analytical and problem-solving abilities. - Exceptional organizational skills and ability to manage multiple priorities. - Effective communication skills, both written and verbal. - Ability to work independently and collaboratively as part of a team
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
Noida, Delhi / NCR
Work from Office
We’re hiring experienced professionals for 1st & 3rd Party US Collections. Experience: Min. 1 year in international sales or collections Salary: 40 – 50k Work Schedule: 5 Days a Week Location: Delhi / Noida Contact FATIMA 9990683423
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
Noida, Delhi / NCR
Work from Office
Hiring for US Collection 1st Party Collection / 3rd Party Collection Exp > Min 1 year Salary > 40 to 50k Location > Delhi / Noida 5 Days Working Candidates must have experience working with international sales and collections.
Posted 1 month ago
3.0 - 8.0 years
3 - 6 Lacs
Gautam Buddha Nagar
Work from Office
Assess credit applications and set appropriate credit limits based on risk analysis and company policy Conduct regular follow-ups with clients via calls, emails, and written correspondence regarding outstanding payments. Required Candidate profile JOB LOCATION IS WEST DELHI
Posted 1 month ago
3.0 - 8.0 years
3 - 6 Lacs
Sonipat
Work from Office
Assess credit applications and set appropriate credit limits based on risk analysis and company policy Conduct regular follow-ups with clients via calls, emails, and written correspondence regarding outstanding payments. Required Candidate profile JOB LOCATION IS WEST DELHI
Posted 1 month ago
3.0 - 8.0 years
3 - 6 Lacs
Meerut
Work from Office
Assess credit applications and set appropriate credit limits based on risk analysis and company policy Conduct regular follow-ups with clients via calls, emails, and written correspondence regarding outstanding payments. Required Candidate profile JOB LOCATION IS WEST DELHI
Posted 1 month ago
3.0 - 8.0 years
3 - 6 Lacs
Hapur
Work from Office
Assess credit applications and set appropriate credit limits based on risk analysis and company policy Conduct regular follow-ups with clients via calls, emails, and written correspondence regarding outstanding payments. Required Candidate profile JOB LOCATION IS WEST DELHI
Posted 1 month ago
3.0 - 8.0 years
3 - 6 Lacs
Gurugram
Work from Office
Assess credit applications and set appropriate credit limits based on risk analysis and company policy Conduct regular follow-ups with clients via calls, emails, and written correspondence regarding outstanding payments. Required Candidate profile JOB LOCATION IS WEST DELHI
Posted 1 month ago
3.0 - 8.0 years
3 - 6 Lacs
Faridabad
Work from Office
Assess credit applications and set appropriate credit limits based on risk analysis and company policy Conduct regular follow-ups with clients via calls, emails, and written correspondence regarding outstanding payments. Required Candidate profile JOB LOCATION IS WEST DELHI
Posted 1 month ago
3.0 - 8.0 years
3 - 6 Lacs
Ghaziabad
Work from Office
Assess credit applications and set appropriate credit limits based on risk analysis and company policy Conduct regular follow-ups with clients via calls, emails, and written correspondence regarding outstanding payments. Required Candidate profile JOB LOCATION IS WEST DELHI
Posted 1 month ago
3.0 - 8.0 years
3 - 6 Lacs
Greater Noida
Work from Office
Assess credit applications and set appropriate credit limits based on risk analysis and company policy Conduct regular follow-ups with clients via calls, emails, and written correspondence regarding outstanding payments. Required Candidate profile JOB LOCATION IS WEST DELHI
Posted 1 month ago
3.0 - 8.0 years
3 - 6 Lacs
Noida
Work from Office
Assess credit applications and set appropriate credit limits based on risk analysis and company policy Conduct regular follow-ups with clients via calls, emails, and written correspondence regarding outstanding payments. Required Candidate profile JOB LOCATION IS WEST DELHI
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
O2C Collection - Good understanding of Order to Cash cycle, strong experience in customer collection, working experience in GETPAID tool will be a plus Functional knowledge First point of contact for client engagement / escalation management. Identify and work towards improvements projects resulting in process efficiencies Collectors: Voice calling Dispute Management Customers account Reconciliation Customer Query Resolution Customer Account Management (Follow up on payment of open balances) Update and maintain accurate records of collection activities Refund process Collection report Query response (Customer / Collection manager / Credit controller) Process improvement methodology Has process improvement acumen. Account Management: Knows the counterparts at client side and maintains a supportive and professional relationship with them Maintains a communication channel to report regular issues and highlight the exceptions Customer Orientation: Ability to understand client expectations and requirements Strives to adhere and improve performance on SLAs and deliverables to customer, including ownership of solution oriented, effective communication of issues raised, findings and proposed resolution Ability to maintain relationships with relevant line manager or counterparts or Stakeholders Customer Orientation: Understands to the expectations from own role to ensure delivery on client expectations; delivers accordingly Responds to any changes, alterations, customer requests and escalates as required Solution oriented, effective communication with customers on issues raised, findings and proposed resolution. Is mindful of customer feedback, voice of customer - coordinates on action plans to address issues Accountability : Has complete clarity about expectations from self, measurable of the same and own role; delivers upon these Collaboration and Teamwork: Understands and works towards the common goals of the organization rather than getting confined to own silo Resolves conflicts at his or her level; escalates if required. Displays good collaborative spirit Does not resist change management Addresses problems and finds solutions by working within and between WNS teams, including consultation with and or escalation to other towers when required. Analytical Thinking and Problem Solving: Identifies anomalies, errors, and aberrations in output dives into problem areas to identify root causes and attempts to apply a range of contexts and scenario to identify possible causes of the aberrations and identifies solutions Proposes and supports implementation of process improvements Communication skills: Participates actively in team meetings; articulates thoughts clearly Listens with attention and builds own understanding Demonstrates requisite verbal and written communication skills SAP Mandatory Qualifications B com M com MBA Finance Job Location
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Chennai
Remote
Hi Connections, Hiring Collections Specialist Work From Home Freshers can Apply Key Skill: Collections, Good Communication, International Voice Mandatory Skill: Good Communication, Graduate, Open to shifts Preferred Location : Tamil Nadu, Bangalore, Chennai, Kochin, Bhopal, Mumbai, Hyderabad 1. Review open accounts from the daily Ageing report 2. Monitor and maintain the assigned accounts - Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations 3. Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements 4. Monitor customer payments activity to ensure receivables are collected in a timely manner 5.Ensure timely escalation in case of non-payment or no response 6. Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner 7. Identify issues attributing to account delinquency and discuss them with customers and escalate with client 8. Assists with the cleanup of UC's (unapplied credits), short paid invoices 9. Send Dunning letter to customers to make the payment of delinquent accounts 10.Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis 11.Update Daily/Weekly trackers and perform self-quality check 12.Adherence to Control and Compliance 13. Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any 14. Follow and update the Standard Operating Procedure (SOP) 15. Active participation in Learning & Developments 16.Involve in Process Improvements and its implementation 17.Comply with all Internal and External Service Level Agreement & Key Performance Index requirements 18. Interact and Coordinate with the support functions teams 19. Preparing questionnaires along with training team for Internal Assessment 20.Adherence to Control and Compliance and collate related documents towards external / internal audit 21. Acting as a backup to the Team lead as and when required Interested Kindly Ping / Call @ 9791385843 Kindly drop your Resume @ Abinaya.Manoharan@Sutherlandglobal.com Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to “TAHelpdesk@Sutherlandglobal.com”
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Job Title:- : Executive -Recovery and Reconciliation Location:- Bangalore Experience:- 1-3 years Salary:- As per market standards Eligibility - 1-3 years of experience as a collection executive or similar role. - Graduates with a bachelors degree. - Excellent communication skills both written and oral. - Strong convincing skills. - Fluent in the local language, Hindi English - Strong Excel Skills. Key Responsibilities: We are looking for a self-driven and competent Executive-Collections to facilitate our collection process and contact clients for the collection of outstanding payments. To be successful in this role, you must possess knowledge of the collections process and should be able to strike a balance between maintaining trustful relationships and ensuring timely payments. - Drive collection activities and achieve targets while maintaining excellent customer service. - Aggressively follow up with customer on-call/emails for overdue amounts to minimize debts and maintain loss experience to a minimum. - Maintain a database of all the transactions with respect to payment collection account receivables. - Assist in improving collection strategies to drive continuous improvement in the collections process. - Research and resolve payment discrepancies. - Understand the system for better monitoring and resolution of overdue cases and extend assistance to the recovery team for the resolution of cases by way of recovery. - Verify clients and customers who appear to be potential defaulters. - Visiting the Customers place for either payment or product pick up.
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Noida
Work from Office
Hiring for US Collection (3rd Party Collection ) Exp. min. 1 year required in (US Outbound Sales ) Salary up to : 38k plus incentives Location : Noida sec 63 5 days a week Sat & Sun fixed off Direct line up : 4pm to 7pm Immediate joiner req.
Posted 1 month ago
5.0 - 8.0 years
8 - 12 Lacs
Hyderabad
Work from Office
**Job Title: Area Collections Head** **Company: Kinara Capital** **Job Description:** As the Area Collections Head, you will be responsible for leading the collections team to ensure timely and effective recovery of outstanding loans in your designated area. Your main objective will be to optimize collections processes, enhance team performance, and minimize delinquencies while maintaining excellent customer service standards. You will work closely with other departments to develop strategies aimed at improving collection rates and client satisfaction. **Key Responsibilities:** - Develop and implement collection strategies to achieve area targets and reduce delinquency rates. - Lead, train, and mentor the collections team to optimize performance and ensure compliance with company policies. - Monitor key performance indicators (KPIs) and prepare regular reports on collections performance. - Collaborate with regional managers and other departments to address issues affecting collections. - Conduct field visits to assess operations and customer interactions, ensuring best practices are followed. - Handle escalated customer queries and disputes professionally, maintaining positive customer relations. - Stay updated on regulatory changes and market trends affecting collections. **Skills Required:** - Strong leadership and team management skills. - Excellent communication and interpersonal skills. - Proficiency in analytical thinking and problem-solving. - Ability to work under pressure and meet deadlines. - Strong understanding of credit and collections processes. - Customer-focused approach with good negotiation skills.
Posted 1 month ago
5.0 - 10.0 years
9 - 13 Lacs
Mumbai
Work from Office
We are looking for a skilled Regional Debt Manager to join our team in Bhubaneshwar, Khandagiri, and Jharsuguda. The ideal candidate will have 5-10 years of experience in the banking or financial services industry. Roles and Responsibility Manage and oversee debt collection operations across multiple locations. Develop and implement effective strategies to improve collections efficiency. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on key performance indicators to senior management. Identify areas for improvement and implement process enhancements. Ensure compliance with regulatory requirements and company policies. Job Strong knowledge of banking regulations and laws. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience with collections and recovery processes. Ability to lead and manage a team effectively. Educational qualificationsAny Graduate or Postgraduate degree. Additional Info For more information, please contact us at 6587807.
Posted 1 month ago
8.0 - 10.0 years
7 - 11 Lacs
Bengaluru
Work from Office
We are looking for a skilled professional with 8 to 10 years of experience to join our team as an Area Collection Manager in Bengaluru. The ideal candidate will have a strong background in collections and recovery, with excellent leadership and management skills. Roles and Responsibility Achieve collection targets assigned to the territory while ensuring compliance with legal guidelines. Maintain collection efficiencies across buckets and identify/ initiate Sec-25/138 for critical accounts. Drive NPA reversals and write-off recoveries, ensuring timely initiation and execution of legal tools like Warrants under Section -138/Section -25. Coordinate with the Legal team/Lawyers for timely filing of Sec 14 and obtaining DM orders & enforcement of agents for timely and smooth possession. Manage portfolio movement and allocate it to team members based on demography spread and volume. Ensure trail/feedback is managed in M collect and delinquency file. Take steps to ensure receipt of payments and recovery of bad debts while monitoring legal proceedings with in-house and external legal teams/advocates. Analyse and maintain zero delinquency within required parameters/policies and systems, publishing MIS and reviewing daily collections. Lead and supervise the collections team for implementing a recovery agenda through training, motivation, and deployment strategies. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job Graduate degree. Minimum 8 to 10 years of experience in collections and recovery. Strong knowledge of banking and financial services. Excellent leadership and management skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing and supervising a team. Knowledge of auditing and regulatory requirements. Familiarity with MIS and performance metrics. Understanding of customer satisfaction and complaint resolution. Ability to manage productivity and costs. Experience in managing and allocating portfolio movements. Knowledge of legal proceedings and debt recovery. Ability to lead and motivate a team. Strong communication and interpersonal skills. EducationGraduate, Desired ExperienceMinimum 8 to 10 years in the field.
Posted 1 month ago
2.0 - 5.0 years
5 - 9 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced professional to join our team as a Sr. Officer Collection in the Housing sector, located in Didwana - Kuchaman Road. The ideal candidate will have 2-5 years of experience in collections. Roles and Responsibility Handle collections for assigned areas and achieve targets on parameters like resolution, flows, credit cost, and roll rates. Ensure NPA''s are within budget and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account-level reviews of high-ticket accounts. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job GraduateYes. Masters/Postgraduate is optional. Minimum 2 years of experience in collections. Strong knowledge of banking and financial services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Strong analytical and problem-solving skills.
Posted 1 month ago
4.0 - 5.0 years
10 - 15 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced Regional Manager to lead our retail collections team in Kolkata. The ideal candidate will have 4 to 5 years of experience in the banking or financial services industry, with a strong background in collections and legal compliance. Roles and Responsibility Achieve assigned collection targets while ensuring legal guidelines are complied with throughout the collection structure. Manage and oversee the daily operations of the collections team to meet targets. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal stakeholders to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Ensure compliance with regulatory requirements and industry standards. Job Strong knowledge of collections processes and legal compliance. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing teams and leading by example. Familiarity with industry-standard software and systems. A graduate degree is required for this position.
Posted 1 month ago
2.0 - 7.0 years
5 - 9 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced professional to join our team as a Sr. Officer Collection in Jhunjhunu, Mandawa Road. The ideal candidate will have 2 to 7 years of experience in collections and recovery. Roles and Responsibility Handle collections for the assigned area and achieve targets on resolution, flows, credit cost, and roll rates. Ensure NPA''s are within the assigned budget and minimize them through active efforts. Increase fee income/revenue and develop initiatives to control vendor payouts. Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers. Track and control delinquency, focusing on non-starters. Build relationships with key clients to ensure timely collections and monitor defaulting customers. Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines. Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA. Ensure adequate Feet on Street availability and obtain daily updates from collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts. Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures. Job GraduateYes. Masters/Postgraduate is optional. Minimum 2 years of experience in collections and recovery. Strong knowledge of banking and financial services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Additional Info The selected candidate will be required to work in a dynamic and challenging environment, with opportunities for growth and development.
Posted 1 month ago
6.0 - 10.0 years
5 - 9 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced professional to join our team as an Area Collections Manager - Retail MFB - Collections in Barwala, New Kakar Market, JM. The ideal candidate will have 6-10 years of experience in collections management. Roles and Responsibility Manage and oversee the collections process for retail customers. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Identify and mitigate potential risks associated with the collections process. Ensure compliance with regulatory requirements and company policies. Job Strong knowledge of banking operations and financial services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience with collections management software and systems. Strong leadership and team management skills. Candidate should be able to handle k (k is not defined).
Posted 1 month ago
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