Credit and Collections Representative

Blackbaud

0 - 4 years

1 - 4 Lacs

hyderabad

Posted:16 hours ago| Platform:

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Skills Required

sap credit collection customer service word processing collections accounts receivable collection management accounting recovery cash applications order to cash data entry operation qc welding engineering data entry finance credit control internet

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Finance Representative Responsibilities:

Confers with customers by telephone, mail or fax in attempt to determine reason for overdue payment, and secure payment
Share responsibility in a phone queue
Records information about collection status of customer and status of collection efforts
Issues and applies credits to customer accounts according to established procedures

Works closely with internal customers to resolve customer inquiries
Daily and weekly reporting of results
Ushers customer disputes to the proper channels in a timely responsive manner

Requirements:

Must be detail oriented with great communication and organizational skills

Must be committed to maintaining a responsive organization
Must have word processing experience and confidence when manipulating an Excel spreadsheet
SAP experience a plus, however, not required

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