9887 Jobs in Thane - Page 17

We are seeking dedicated Customer Service Executives to handle international customer interactions. This role involves managing inbound and outbound communications with global clients, resolving queries, and ensuring high customer satisfaction. Key Responsibilities: Handle inbound and outbound calls/emails/chats for international customers Provide accurate information and resolve customer issues promptly Maintain detailed and updated customer records Follow global service standards and protocols Collaborate with cross-functional teams to address escalations Adapt communication style to diverse cultural contexts Candidate Profile: Excellent English communication skills (verbal and written) Comfortable working in rotational shifts Graduate or Undergraduate candidates eligible Freshers and experienced candidates welcome Immediate joiners preferred

We are looking for a motivated Customer Service Professional to deliver outstanding service to our customers. This role involves addressing customer inquiries, resolving complaints, and ensuring an excellent overall customer experience. Key Responsibilities: Respond to customer inquiries via phone, email, or chat Resolve customer complaints promptly and professionally Maintain accurate customer records and update databases Provide product or service information to customers Collaborate with internal teams to resolve issues efficiently Follow company policies and procedures to ensure quality service Candidate Profile: Strong customer orientation and problem-solving skills Ability to work under pressure and meet targets Graduate or Undergraduate candidates can apply Freshers and experienced candidates welcome Immediate joiners preferred

Position: Head of Content – Automotive Media Location: Vashi, Navi Mumbai Experience: 7+ years in digital content or automotive journalism About the Role: MotorOctane is seeking a dynamic Content Head to lead and elevate our editorial presence across YouTube, website, and social media. You’ll drive the content vision, manage a cross-functional team, and ensure our storytelling leads the industry. Culture at MotorOctane: We thrive on automotive passion, fast execution, and original thinking. We value honesty, speed, ownership, and the drive to educate and inspire a growing automotive audience. Here, your ideas move as fast as the cars we review. Responsibilities: * Define and own the content strategy across all platforms * Manage editorial workflows, reviews, and production timelines * Supervise writers, reviewers, editors, and video creators * Maintain high editorial standards and fact-checked accuracy * Ensure content is SEO-friendly, audience-first, and brand-aligned * Plan around industry events, product launches, and automotive trends * Analyze audience metrics and adjust strategies accordingly What We’re Looking For: * Editorial experience in automotive or digital media * Strong leadership, planning, and communication skills * Deep knowledge of Indian automotive market * Ability to innovate across formats (video scripts, blogs, social content) * Track record of growing content engagement and traffic How to apply? Share your details on the link below & someone from our HR team will connect with you if you're a suitable candidate for the role. https://motoroctane.com/careers. Also email your resume on hrteam@motoroctane.com Show more Show less

We are seeking enthusiastic Inbound & Outbound Voice Process Professionals to handle customer interactions effectively. This role involves managing incoming customer calls, making outbound calls for follow-ups or sales, and ensuring excellent customer service. Key Responsibilities: Handle inbound customer calls to resolve queries and provide support Make outbound calls for customer follow-ups, feedback, or sales promotion Maintain accurate records of customer interactions and transactions Deliver excellent service to ensure high customer satisfaction Work collaboratively with team members and management to achieve targets Adhere to company policies, procedures, and quality standards Candidate Profile: Comfortable working in a fast-paced, target-driven environment Ability to handle both inbound and outbound calls efficiently Good problem-solving and multitasking skills Graduate or Undergraduate candidates can apply Freshers and experienced candidates welcome Immediate joiners preferred

International Process Handling Customer Queries & provide appropriate solutions Keeping records of customer interactions 9 hours working shift 5 Days working Rotational Shifts// night shift Cab facility Required Candidate profile Grad fresher/Experienced & UG with 6 months on paper experience can apply Excellent comm in English is required Excellent phone etiquette & interpersonal skills

Dealing with customer issues and churning out an easy-to-follow solution Handling customer concerns through Inbound and outbound calls Voice Process 5 days working Rotational shifts Unlimited incentives Allowance Bonus Cab Required Candidate profile Excellent English Communication (must) Undergrad with 6 months of experience (DOCUMENTED) Fresher/Experienced both can apply

International Process Handling Customer Queries & provide appropriate solutions Keeping records of customer interactions 9 hours working shift 5 Days working Rotational Shifts// night shift Cab facility incentives// bonus Required Candidate profile Experienced & UG with 6 months on paper experience can apply Excellent communication in English is required Excellent phone etiquette & interpersonal skill

Job Description Key Responsibilities: Development and implementation of marketing plans and strategies Support the sales team in identifying and pursuing new business opportunities Conduct market research and analyze consumer trends Manage customer inquiries and provide after-sales support Monitor and report on competitor activity Contribute to the development of sales and marketing strategies Coordinate with external partners and vendors Ensure all sales and marketing activities align with company brand and values Assist with administrative tasks for the sales and marketing departments Stay updated on industry trends and best practices Show more Show less

We invite you to discover why a career with Vision Mechatronics is the opportunity you have been looking for. Help create innovative technologies that make the world cleaner and more sustainable, more secure, connected, energy efficient, and product Business Development Executive Responsibilities: Sourcing potential new customers. Maintaining regular contact with existing customers. Traveling to the customer's location to talk about our product range. Demonstrating the technical features and benefits of our products. Advising customers on technology upgrades and related products. Composing tender documents and customer proposals. Generating purchase orders and sales receipts. Maintaining strong customer relations. Attending product training courses and seminars. Meeting sales targets. Forecast Sales Opportunities / Bookings for Annual Operating Plans / Budgets. Market Intelligence. Gathering both technical and commercial information's including competition strategies are an important part of this assignment. Work in line with the Company's compliance and business conduct guidelines Establish, maintain, and improve on customer contacts, customer relationship and communication New customers acquisition. Coordination with Technical Team to Offer best Technical & Commercial solutions for our customers. Job Types: Full-time, Permanent, Fresher Requirements Business Development Executive Requirements: Bachelors/Master’s degree In Energy/Elec Engg/ Electronics Engg/ MBA Strong knowledge of scientific and technical products. Attention to details Excellent interpersonal skills. Professional and friendly demeanor. Strong communication skills. Basic knowledge of computer systems and Office Software. Ability to meet sales and commission targets. Ability to travel. Benefits Benefits: Cell phone reimbursement Health insurance Paid time off Show more Show less

Job Title : Technical Estimation and Sales Engineer Job Overview: Preparing and developing technical presentations to explain our company's products or services to customers. Discussing equipment needs and system requirements with customers and engineers. Collaborating with sales teams to understand customer requirements and provide sales support. Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries. Researching, developing, and modifying products to meet customers' technical requirements and needs. Helping customers who have problems with installed products and recommending improved or upgraded materials and machinery. Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers. Identifying areas for improvement and communicating these issues as well as possible solutions to upper management. Setting and achieving sales goals and quotas. Training other members of the sales team on the technical aspects of the company's products and services. Sales Engineer Requirements: A bachelor's degree in engineering, marketing, business administration, or related field. Experience in sales and the technology field. Strong communication, interpersonal, customer service, and sales skills. The ability to relate technical information to nontechnical customers. Excellent technical and problem-solving skills. Good leadership and teamwork skills. Willingness to continue your sales and engineering education. Job Type: Full-time Pay: as per market standards Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Requirements A bachelor's degree in engineering, marketing, business administration, or related field. Experience in sales and the technology field. Strong communication, interpersonal, customer service, and sales skills. The ability to relate technical information to nontechnical customers. Excellent technical and problem-solving skills. Good leadership and teamwork skills. Willingness to continue your sales and engineering education. Benefits Benefits: Health insurance Supplemental Pay: Performance bonus Show more Show less

Handling Inbound calls for domestic and international clients Attending the customers queries. 5 days/6 days working 9 hour working shift Rotational shifts /day shift/night shift location- Malad west,Airoli ,thane Required Candidate profile Excellent Communication skills in English is required Undergraduate /Graduate both can apply Immediate joiners only Fresher/Experienced both can apply

Job Title: Trainer – International BPO Location: Thane, Maharashtra Job Type: Full-Time Work Shift: Night Shift Job Summary: We are seeking a dynamic and experienced Trainer to join our team in Thane. The ideal candidate will have a strong background in international processes and a passion for developing talent through impactful training sessions. You will be responsible for training new hires and upskilling existing employees on communication skills, debt recovery techniques, compliance, and process updates. Key Responsibilities: Conduct end-to-end training for international voice/non-voice processes. Develop training content, SOPs, and job aids. Focus on soft skills, communication, and process adherence. Facilitate induction programs and refresher training. Coordinate with operations and quality teams to bridge performance gaps. Evaluate training effectiveness through assessments and feedback. Candidate Requirements: 2-4 years of experience in an international BPO process (US/UK shifts). Prior experience in training, coaching, or mentoring preferred. Strong communication and facilitation skills. Exposure to debt collection process is a plus, but not mandatory. Proficient in MS Excel, Word, PowerPoint. How to Apply: Interested candidates can send their resumes to saloni@digifocal.in Show more Show less

Our technology services client is seeking multiple Customer Service Associate to join their team on a Full Time basis. Below are further details about the role: Role: Customer Service Associate Experience: 6 Months- 3 Years Location: Wagle, Industrial Estate, Thane, Mumbai Notice Period: Immediate Job Description: Minimum 6 months to 3 years in customer service, retention, upselling, sales, or collections (voice process preferred). US process experience is an added advantage. Education : Minimum 12th pass. Graduates preferred. Skills Required : Excellent spoken English and communication skills. Strong negotiation and persuasion abilities. Willingness to work in night shifts and a fast-paced collections environment. Basic computer proficiency (CRM tools and MS Office). If you are interested, share the updated resume to akhila.d@s3staff.com Show more Show less

Job Title: Quality Analyst Department: Compliance Reports To: Head of Compliance Position Summary The Quality Analyst will support the Head of Compliance in overseeing regulatory adherence across all business operations. This role is critical in monitoring processes, managing audits, reviewing collection activity, leading training programs, and addressing compliance risks. The ideal candidate has a strong understanding of FDCPA, CFPB expectations, TCPA, UDAAP, and applicable state laws. Key Responsibilities  Regulatory Oversight: o Monitor day-to-day operations to ensure full compliance with FDCPA, CFPB guidelines, TCPA, GLBA, UDAAP, and state-level debt collection laws. o Support the implementation and maintenance of compliance policies, procedures, and control frameworks.  Audit & Monitoring: o Conduct internal audits, account activity, and communication logs. o Manage and prepare for external audits by clients or regulators.  Complaint Management: o Investigate, document, and respond to consumer complaints from any channel (direct, CFPB, BBB, etc.). o Analyze complaint trends and propose corrective actions.  Training & Awareness: o Develop and deliver compliance training modules for new hires and ongoing employee certification. o Collaborate with department leads to ensure consistent compliance culture.  Risk Assessment: o Identify areas of potential compliance risk and escalate concerns with recommended mitigation strategies. o Stay informed about regulatory changes and updates and communicate impacts to leadership.  Vendor & Data Privacy Oversight: o Ensure third-party vendors handling consumer data adhere to company security and privacy protocols. Required Qualifications  Bachelor’s degree  3–5 years of experience in a compliance or risk management role within a debt collection.  Deep knowledge of FDCPA, CFPB, TCPA, and UDAAP regulations.  Strong analytical and investigative skills.  Excellent written and verbal communication abilities.  Ability to manage multiple projects and deadlines. Interested candidates can share resume on saloni@digifocal.in Show more Show less

Dealing with customer issues and churning out an easy-to-follow solution Handling customer concerns through Inbound and outbound calls Voice Process 5 days working Rotational shifts Required Candidate profile Immediate joiners Excellent English Communication (must) Graduate/PG Undergrad with 6 months of experience (DOCUMENTED) Fresher/Experienced both can apply Must be flexible with rotational shifts

Dealing with customer issues and churning out an easy-to-follow solution Handling customer concerns through Inbound and outbound calls Voice Process 5 days working Rotational shifts Required Candidate profile Immediate joiners Excellent English Communication (must) Graduate/PG Undergrad with 6 months of experience (DOCUMENTED) Fresher/Experienced both can apply Must be flexible with rotational shifts

Description We are looking for enthusiastic individuals to join our customer service team, catering to both freshers and experienced candidates. This role involves assisting customers with their inquiries, ensuring a high level of customer satisfaction and support. Responsibilities Responding to customer inquiries via phone, email, and chat Resolving customer complaints and issues in a timely manner Providing product information and guidance to customers Maintaining customer records and documentation Collaborating with other team members to enhance customer satisfaction Identifying trends in customer inquiries and providing feedback to management Skills and Qualifications Excellent communication skills in English and regional languages Strong problem-solving abilities Proficiency in using customer service software and CRM systems Ability to work in a fast-paced environment Basic understanding of product knowledge and services offered Good organizational and time management skills Patience and empathy towards customer needs Ability to work independently and as part of a team

Description We are looking for enthusiastic and dedicated individuals to join our Customer Service team. This role is open to freshers and experienced candidates with 0-4 years of experience who are passionate about delivering exceptional customer service. You will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience. Responsibilities Responding to customer inquiries via phone, email, and chat in a timely manner. Resolving customer complaints and issues efficiently to ensure customer satisfaction. Providing detailed information about products and services to customers. Maintaining accurate records of customer interactions and transactions. Collaborating with team members to improve customer service processes and achieve team goals. Identifying opportunities for upselling and cross-selling products and services. Skills and Qualifications Excellent communication skills in English and Hindi (additional languages are a plus). Strong problem-solving abilities and customer-oriented mindset. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficiency in using customer service software and tools (e.g., CRM systems). Basic understanding of sales principles and customer service practices. Good interpersonal skills with the ability to build rapport with customers. Basic computer skills including MS Office (Word, Excel, Outlook).

Dealing with customer queries brought to your attention via call Keeping records of customer interactions 5/6 days working with rotational week off Mode of interview- Virtual/walk in Required Candidate profile Graduate fresher and experienced can apply Undergraduate with 6 months on paper experience can apply Excellent communication in English is required Need immediate joiners only

Description We are seeking an International Customer Service Executive to join our dynamic team in India. The ideal candidate will be responsible for providing exceptional support to our international customers, ensuring their queries are handled efficiently and effectively. Responsibilities Manage and resolve customer inquiries via phone, email, and chat in a timely manner. Provide information about products and services, ensuring customer satisfaction. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve service delivery and customer experience. Identify and escalate issues to appropriate departments as necessary. Assist in the development of customer service policies and procedures. Skills and Qualifications Excellent verbal and written communication skills in English and local languages. Strong problem-solving abilities and a customer-centric mindset. Proficiency in using customer service software and tools. Ability to work in a fast-paced environment with strong multitasking skills. Basic knowledge of international business and cultural awareness. Strong attention to detail and organizational skills.

Resolving customer complaints brought to your attention by phone, or by email Keeping records of customer interactions 5 days working with 2 week off Mode of interview- Virtual Required Candidate profile Graduate fresher and experienced can apply Undergraduate with 6 months on paper experience can apply Excellent communication in English is required Need immediate joiners only

Description We are seeking a dedicated Customer Support Executive to join our team in India. The ideal candidate will be responsible for providing exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer complaints and issues effectively and efficiently. Provide accurate information about products and services to customers. Document customer interactions and feedback in the CRM system. Collaborate with team members and other departments to enhance customer satisfaction. Identify customer needs and upsell products and services when appropriate. Follow up with customers to ensure their issues are resolved and they are satisfied. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving abilities and a customer-focused mindset. Proficiency in using CRM software and Microsoft Office Suite. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Basic understanding of customer service principles and practices. Ability to handle difficult conversations and de-escalate customer issues.

Who we are…? REA India is a part of REA Group Ltd. of Australia (ASX: REA) (“REA Group”). It is the country’s leading full stack real estate technology platform that owns Housing.com, Makaan.com and PropTiger.com. In December 2020, REA Group acquired a controlling stake in REA India. REA Group, headquartered in Melbourne, Australia, is a multinational digital advertising business specialising in property. It operates Australia’s leading residential and commercial property websites, realestate.com.au and realcommercial.com.au and owns leading portals in Hong Kong (squarefoot.com.hk) and China (myfun.com). REA Group also holds a significant minority shareholding in Move, Inc., operator of realtor.com in the US, and the PropertyGuru Group, operator of leading property sites in Malaysia, Singapore, Thailand, Vietnam and Indonesia. REA India is the only player in India that offers a full range of services in the real estate space, assisting consumers through their entire home seeking journey all the way from initial search and discovery to financing to the final step of transaction closure. It offers advertising and listings products to real estate developers, agents & homeowners, exclusive sales and marketing solutions to builders, data and content services, and personalized search, virtual viewing, site visits, negotiations, home loans and post- sales services to consumers for both buying and renting. With a 1600+ strong team, REA India has a national presence with 24 offices across India with its corporate office located in Gurugram, Haryana. Housing.com Founded in 2012 and acquired by REA India in 2017, Housing.com is India’s most innovative real estate advertising platform for homeowners, landlords, developers, and real estate brokers. The company offers listings for new homes, resale homes, rentals, plots and co-living spaces in India. Backed by strong research and analytics, the company’s experts provide comprehensive real estate services that cover advertising and marketing, sales solutions for real estate developers, personalized search, virtual viewing, AR&VR content, home loans, end-to-end transaction services, and post-transaction services to consumers for both buying and renting. PropTiger.com PropTiger.com is among India’s leading digital real estate advisory firm offering a one-stop platform for buying residential real estate. Founded in 2011 with the goal to help people buy their dream homes, PropTiger.com leverages the power of information and the organisation’s deep-rooted understanding of the real estate sector to bring simplicity, transparency and trust in the home buying process. PropTiger.com helps home-buyers through the entire home-buying process through a mix of technology-enabled tools as well as on-ground support. The company offers researched information about various localities and properties and provides guidance on matters pertaining to legal paperwork and loan assistance to successfully fulfil a transaction. Our Vision Changing the way India experiences property. Our Mission To be the first choice of our consumers and partners in discovering, renting, buying, selling, financing a home, and digitally enabling them throughout their journey. We do that with data, design, technology, and above all, the passion of our people while delivering value to our shareholders. Our Culture Culture forms the core of our foundation and our effort towards creating an engaging workplace that has resulted in REA India being ranked 5th among the coveted list of India’s Best 100 Companies to Work For in 2024 by the Great Place to Work Institute®. REA India was also ranked among Top 5 workplaces list in 2023, the Top 25 workplaces list in 2022 and 2021, and the Top 50 workplaces list in 2019. In addition, REA India was also recognized as Best Workplace™ in Building a Culture of Innovation by All in 2024 & 2023 and India’s Best Workplaces™ in Retail (e-commerce category) for the fourth time in 2024. REA India is ranked 4th among Best Workplaces in Asia in 2023 and was ranked 55th in 2022, & 48th in 2021 apart from being recognized as Top 50 Best Workplaces™ for Women in India in 2023 and 2021. REA India is also recognized as one of India's Top 50 Best Workplaces for Millennials in 2023 by Great Place to Work®. At REA India, we believe in creating a home for our people, where they feel a sense of belonging and purpose. By fostering a culture of inclusion and continuous learning and growth, every team member has the opportunity to thrive, embrace the spirit of being part of a global family, while contributing to revolutionize the way India experiences property. When you come to REA India, you truly COME HOME! What does this role hold for you…?? This role shall involve handling the end to end Talent acquisition and employee life cycle activities for Thane (Mumbai) which comprises of Sales teams and other enabling functions. As an incumbent to this role, one would manage the following responsibilities: - Talent Acquisition : - This role is responsible to attract and select the best-in-class talent from our target industry segments (majorly hiring for Sales Teams and other enabling functions) Establish and develop effective working relationships with all stakeholders. Develop and implement ideas for improving the talent acquisition process and outcomes; identify key sourcing channels; develop and implement creative sourcing strategies, effectively gathering research, making direct contact calls, networking, leveraging relevant social media and employee referrals. Lead and own the Recruitment cycle which includes working closely with Senior Leadership, attracting and selecting appropriate talent, salary negotiations and on boarding. Responsible for effectively communicating the employer brand with potential talent and forging strong partnerships with the HR team, relevant stakeholders and recruiters. Taking initiatives in organizing recruitment drives and assisting in hiring resources for critical requirements. Gather and Understand from the external market, best practices to further improve the recruitment process. Business Partnering : - Align the local people initiatives with global business agenda as well as with cross business agenda within the Region. Build a robust employee engagement strategy and drive implementation of the same. Support the design and execution of employee Reward & Recognition initiatives. Drive timely and fair Performance Management & Assessment. Development plans for key talent and corrective plans for low performers. Support the managers in appropriate career management of their team members. Partner in the process of Policy formation; and ensure implementation and adherence to the policies. Ensure appropriate documentation to safeguard against legal and reputational risks. Address Employee Relations matters with regular incident management, investigations. Apply if you have… 3-6 years of relevant full life cycle Talent Acquisition experience (Sales hiring) , with a Graduate/ Post graduate degree. A keen eye for detail and process along with the ability to work in an ever-changing environment. An ability to find solutions quickly and capability to drive things to closure. An ability to express unique ideas and concepts in the most creative yet simple manner. Strong command on language, written as well as spoken. Strong interpersonal and stakeholder management skills. Worked in a fast-paced culture and are high on energy. Know more about us… Visit our career websites at https://careers.housing.com/ & https://careers.proptiger.com/ and LinkedIn page to know more about our company culture, and gain insights into what makes us a Great Place to Work. Want to dive into what we do? Visit our main websites for an in-depth look at www.housing.com & www.proptiger.com Show more Show less

Responsibilities: Tally Prime operations GST knowledge and filing Payment follow-up Tax invoice creation Delivery challan preparation Tally data entry Account reconciliation Billing record maintenance Coordination with CA

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 45000 Need Good English speaking Call HR sam 8828571104