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1.0 years
0 Lacs
salem, tamil nadu, india
On-site
Roles And Responsibilities Position : Helper Van Purpose of the Position The School Helper plays a vital role in supporting the daily functioning of the school by ensuring a clean, safe, and welcoming environment for students, staff, and visitors. The position contributes to student wellbeing, health and safety, and the overall effectiveness of school operations. ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. Responsibilities Perform cleaning duties to maintain the school's cleanliness. Ensure hygiene standards are met. -Clean classrooms, offices, restrooms, and common areas. Monitor and report on cleaning supplies and equipment. Collaborate with school staff to address cleaning needs. Skills Perform cleaning duties to maintain the school's cleanliness. Ensure hygiene standards are met. Clean classrooms, offices, restrooms, and common areas. Monitor and report on cleaning supplies and equipment. Collaborate with school staff to address cleaning needs. Requirements High school diploma or equivalent. -1+ years of experience in cleaning or janitorial roles. Ability to perform physical tasks and operate cleaning equipment. ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history. ISP Commitment to Diversity, Equity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.
Posted 1 day ago
1.0 years
0 Lacs
salem, tamil nadu, india
On-site
Roles And Responsibilities Position : School Helper Purpose of the Position The School Helper plays a vital role in supporting the daily functioning of the school by ensuring a clean, safe, and welcoming environment for students, staff, and visitors. The position contributes to student wellbeing, health and safety, and the overall effectiveness of school operations. ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. Responsibilities Perform cleaning duties to maintain the school's cleanliness. Ensure hygiene standards are met. -Clean classrooms, offices, restrooms, and common areas. Monitor and report on cleaning supplies and equipment. Collaborate with school staff to address cleaning needs. Skills Perform cleaning duties to maintain the school's cleanliness. Ensure hygiene standards are met. Clean classrooms, offices, restrooms, and common areas. Monitor and report on cleaning supplies and equipment. Collaborate with school staff to address cleaning needs. Requirements High school diploma or equivalent. -1+ years of experience in cleaning or janitorial roles. Ability to perform physical tasks and operate cleaning equipment. ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history. ISP Commitment to Diversity, Equity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.
Posted 1 day ago
1.0 years
0 Lacs
salem, tamil nadu, india
On-site
Roles And Responsibilities Position : Helper Van Purpose of the Position The School Helper plays a vital role in supporting the daily functioning of the school by ensuring a clean, safe, and welcoming environment for students, staff, and visitors. The position contributes to student wellbeing, health and safety, and the overall effectiveness of school operations. ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. Responsibilities Perform cleaning duties to maintain the school's cleanliness. Ensure hygiene standards are met. -Clean classrooms, offices, restrooms, and common areas. Monitor and report on cleaning supplies and equipment. - Collaborate with school staff to address cleaning needs. Skills Perform cleaning duties to maintain the school's cleanliness. -Ensure hygiene standards are met. Clean classrooms, offices, restrooms, and common areas. - Monitor and report on cleaning supplies and equipment. - Collaborate with school staff to address cleaning needs. Requirements High school diploma or equivalent. -1+ years of experience in cleaning or janitorial roles. Ability to perform physical tasks and operate cleaning equipment. ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history. ISP Commitment to Diversity, Equity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.
Posted 1 day ago
10.0 years
0 Lacs
salem, tamil nadu, india
On-site
Roles And Responsibilities Position : Security Purpose of the Position The Security staff member plays a vital role in ensuring the safety and protection of students, staff, visitors, and school property. This position contributes to creating a secure learning environment by preventing risks, monitoring school premises, and responding effectively to incidents or emergencies. ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools. Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. Responsibilities Monitor security systems and patrol school grounds. Enforce safety policies and procedures. Respond to security incidents and emergencies. Maintain accurate security logs and reports. Skills Strong vigilance and attention to detail. Excellent communication and interpersonal abilities. Knowledge of security protocols and procedures. Requirements Experience in security roles, preferably in an educational setting. Relevant certifications in security management. ISP Commitment to Safeguarding Principles ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history. ISP Commitment to Diversity, Equity, Inclusion, and Belonging ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.
Posted 1 day ago
0 years
0 Lacs
chennai, tamil nadu, india
On-site
Summary As a Automation Tester with US Healthcare at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position. Your role in our mission Test your knowledge and expertise in vital ways as you assist in developing innovative, purpose-built technologies. Participate in testing for software product development or support projects to measure the quality of functional (business) system components and the ability to meet business specifications Bring your skills to test planning, scheduling and managing test resources Lead formal test execution phases for larger projects Apply basic knowledge of the industry, functional software product/suites and regulatory issues as you conduct functional testing, diagnose system issues and write integration and system test scripts; configure test questionnaires and other test materials Keep track of the details as you maintain defect reports and updates after regression testing What we're looking for JD Strong hands on in C# or Java Strong hands on in Selenium Strong hands on in Framework creation Hands on in API and database testing Hands on US Healthcare domain Good communication skills What you should expect in this role Opportunities to travel through your work (0-10%) Competency1 Competency2 Competency3 Competency4 Competency5
Posted 1 day ago
2.0 years
0 Lacs
chennai, tamil nadu, india
On-site
JD for Technology Risk Management Key Accountabilities Implement TRM Framework: Implementation of the Local Business Unit (LBU) Technology Risk Management (TRM) framework, ensuring alignment with local and regional requirements. Provide Expertise and Guidance: Offer technical and best practice guidance on information and technology risk, taking into account platform-specific and regional complexities. IT Risk Indicators: Manage and review standardised IT key risk indicators/metrics submission from all various IT Functions for analysis and early identification of risk trends. Risk Appetite and Key Metrics: Establish and roll out the information and technology risk appetite and key risk metrics for effective management oversight. Risk Register Monitoring: Proactively monitor the LBU risk register and escalate any potential risk areas for Group-level reporting, ensuring risks are appropriately rated and mitigated. Collaborate with various stakeholders: Maintain a trusted, collaborative relationship with stakeholders to promote engagement in TRM activities and reporting requirements, including the preparation and collation of the Eastspring Investments Group Risk Committee’s Risk Pack. Risk Culture: Promote a strong risk management culture across LBU stakeholders, focusing on managing information and technology risks effectively. Support Periodic Risk Reporting: Assist the LBUs 2nd line ORM/ERM in ensuring timely and accurate reporting of information and technology risk matters to the LBU risk committee. Experience / Qualifications 2-5 years of relevant experience, with compulsory experience in Technology or Risk Management/Audit. Candidates should demonstrate experience in identifying, managing, and reporting risks and controls in at least three or more of the following areas: IT Infrastructure Management: Networks, platforms (e.g., IBM, Unix, Windows), middleware, and databases. Application Development and Change Management (SDLC): Experience with the full software development lifecycle. Identity and Access Management (IAM): Experience with tools like SailPoint, CyberArk. Cybersecurity: Familiarity with frameworks like NIST, and experience with security tools and operations. Analytical, meticulous, self-starter with strong written and spoken communication skills in English a must. Ability in written and spoken Mandarin a plus. Ability to multi-task and handle tight deadlines. Proficient in Microsoft office tools. Candidates with the relevant certifications in areas such as Technology Risk Management, Technology Audit, IT Management, Cybersecurity, Cloud, Software Engineering, or Project Management will have additional advantage. Examples include: Risk Management: CRISC (Certified in Risk and Information Systems Control) Audit: CISA (Certified Information Systems Auditor) IT Service Management: ITIL Foundation, PRINCE2, PMP Cloud/Network: Microsoft Certified Azure Solutions Architect Expert, (ISC)² CCSK, CompTIA Cloud Essentials IT/Information Security: CISSP, CISM, CompTIA Security+ Software Development: DevOps Engineer Professional, Google DevOps Engineer, Microsoft Certified Solutions Developer Skillsets in coding e.g. Python, and intelligence dashboards like PowerBI would be advantageous.
Posted 1 day ago
5.0 - 8.0 years
0 Lacs
chennai, tamil nadu, india
On-site
🚨 We’re Hiring! 🚨 Position: Sr. Operation Executive & Team Leader – Rent A Car (Pan India) Experience: Minimum 5 to 8 years Location: Chennai We are looking for highly skilled professionals with strong operations management experience in the Car Rental / Transportation industry . 🔹 Key Requirements: 5–8 years of proven experience in (Pan India) Operations (preferably Rent A Car / Travel industry). Excellent communication skills in English & Hindi . Strong leadership and team management abilities. Ability to handle clients, vendors, and operational challenges effectively. High level of professionalism and problem-solving skills. 🔹 What We Offer: Competitive salary package. Growth-oriented career path. Opportunity to be part of a fast-growing company with pan-India presence. If you fit this profile and are ready to take your career to the next level, we’d love to hear from you! 📩 Apply now by sending your CV to prakash@jessycabs.in
Posted 1 day ago
5.0 years
0 Lacs
madurai, tamil nadu, india
On-site
We are looking for a talented AI/ML Engineer to design, train, and deploy a custom AI chatbot powered by Large Language Models (LLMs) for our organization. Key Responsibilities: Train & fine-tune LLMs for domain-specific chatbot applications Build conversational workflows using LangChain / RAG pipelines Integrate chatbot with websites, CRM, and social platforms Deploy scalable solutions on cloud platforms (AWS/GCP/Azure) Work with datasets to improve accuracy & personalization Required Skills: Strong in Python, TensorFlow/PyTorch, HuggingFace Transformers Knowledge of LLM fine-tuning, prompt engineering, and vector databases Experience with APIs, Docker, Kubernetes, FastAPI/Flask Familiarity with chatbot frameworks & conversational AI Location: Onsite Experience Level: Experience 2–5 years / Senior Apply here: hr@professoracademy.com 👉 If you are passionate about AI, NLP, and chatbot development , we’d love to connect with you!
Posted 1 day ago
0 years
0 Lacs
chennai, tamil nadu, india
On-site
The purpose of this role is to provide background support for strategic activities and deliverables of the entire Integrated Strategy team – from research and data collection/souring to logistical and project/programme management support. Job Description: Key responsibilities: Reports to the Integrated Strategy Manager. Supports the broader Integrated Strategy team Aids in research on business | industry | consumer | cultural | competitive trends through initial data collection. Assists senior team members in synthesising market/marketing intelligence data into insightful trends and implications. Works with the Integrated Strategy Manager to publish on-going trends reports to the team and the broader organisation Aids with research on industry competitors and compiles SWOT analysis of competitive capabilities and strategic consulting offerings. Monitors, tracks and updates competitive analysis/profiles on an ongoing basis Aids in the development of thought-leadership through sourcing content, conducting research and performing data collection and analysis Supports Integrated Strategy members in the development and execution of integrated strategy and ideation workshops Provides programme and project management support to team members for integrated strategy and consultative initiatives Location: Chennai Brand: Paragon Time Type: Full time Contract Type: Permanent
Posted 1 day ago
0 years
0 Lacs
tiruchirappalli, tamil nadu, india
On-site
Company Description Reach Talent Solutions is a recruitment agency specializing in matching the right candidates with open roles within organizations. With years of experience and a vast network, we provide specialized recruitment solutions for both IT and Non-IT sectors. Our team of expert recruiters and advanced software tools streamline the hiring process, ensuring quick and efficient talent acquisition. Our customized solutions are designed to meet the unique requirements of each client, and we are committed to maintaining high professional standards. Role Description This is a full-time, on-site role for a Restaurant Manager located in Tiruchirappalli. The Restaurant Manager will be responsible for overseeing daily operations, ensuring customer satisfaction, managing staff, and maintaining quality standards in food and beverages. Key duties also include hiring and training employees, handling customer service, and ensuring smooth communication within the team. Qualifications Skills in Customer Satisfaction and Customer Service Experience in Hiring and Communication Knowledge of Food & Beverage management Strong leadership and organizational skills Ability to work well in a team and manage staff Previous experience in the hospitality industry is a plus Bachelor's degree
Posted 1 day ago
0 years
0 Lacs
chennai, tamil nadu, india
On-site
Job Description The Internal Control Coordinator is responsible for performing IT general controls testing for various applications/ Infrastructure for Design Effectiveness and Operating Effectiveness. Work together with IT application/Infrastructure owners to assist them to come up with suitable IT controls to fix identified deficiencies. Must have the desire to learn and keep abreast with the changing technology landscape. Should be a self-starter and be able to carry out the work with minimum supervision. Responsibilities Support IT Internal Control globally Assist in maintaining an effective, efficient, and sustainable Controls environment to ensure appropriate controls are in place and operating effectively Conduct independent controls testing, review and evaluation, map processes and report findings Deploy new internal control initiatives and guidance. Train, teach or mentor Administer and monitor GRC IT Component Assessments and follow-up on identified control deficiencies Facilitate the development of corrective action plans to provide sustainable resolution of identified control deficiencies. Interpret global policies and procedures to ensure compliance Support working relationships and complementary control activities with partners (e.g. PricewaterhouseCoopers, General Auditor's Office, Regional Investigation Coordinators, and Office of the General Counsel). Qualifications B.Sc./M.Sc. in IT Prior Internal Audit or Security and Controls experience preferred Knowledge of business and financial / accounting controls is a plus Desired certifications include CISA, CISSP, ISO Lead Implementer or Auditor Experience as IT auditor or IT consultant with big four accounting firms (PWC, KPMG, Deloitte or E&Y) is added plus IT operational experience added plus
Posted 1 day ago
7.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Job Summary Experience with mobile application testing (Android), experience with test automation. Familiarity with CI/CD. Experience testing API's, message queues, Experience mentoring junior team members 7-10 years (Middle Tier - Senior/Leads) ____________________________________- This position provides mentorship and expertise in technologies and processes for Information Services Management (ISM) and Quality Assurance (QA). He/She maintains an awareness of emerging technologies to ensure a competitive advantage. This position automates test scenarios and expected outcomes. He/She provides expertise for UPS key business functions and supporting technologies. This position applies a comprehensive knowledge of technical skills, principles, practices, and procedures of testing methodologies and working knowledge in planning, designing, and conducting QA reviews and inspections. This position conducts comprehensive testing and risk-based assessments of the testing objects. He/She uses source documentation as input and contributes to the planning and implementation of testing activities. This position leads testing components of large and complex projects, assigns tasks, provides direction to resources, and reports progress to project stakeholders. He/She creates and selects tools and methodologies for review and approval by management. Responsibilities Conducts quality assessment (QA) development processes. Develops test solutions. Provides expertise in testing across the QA organization. Develops and implements new practices and testing standards. Contributes to project design. Qualifications Bachelor's Degree or International equivalent Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics or related field - Preferred Experience with both web and client/server based testing Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Posted 1 day ago
1.0 years
0 Lacs
tamil nadu, india
Remote
Industry: Immigration & Education Consulting Function: Sales, Business Development, Client Engagement Start Date: Immediate Duration: 1-3 Months (Extendable based on performance) Work Schedule: 09:00 am to 9:00 pm ( Flexible Hours) - Mon to Sat About the Internship: Are you an energetic communicator with a passion for sales and global exposure? The Visa Horizons is looking for Business Development Interns to support our client acquisition team through calls, messaging, prospecting, and deal closure. Get trained by experts and gain hands-on experience in the booming immigration industry! Key Responsibilities: Make cold/warm calls to potential leads from the database. Filter and qualify eligible leads for immigration and visa services. Send follow-up communication via WhatsApp and email. Support in deal closures under senior guidance. Maintain and update lead logs in Google Sheets and CRM. Provide daily reports and assist with team coordination. Requirements: Minimum education: Graduate (any stream). Excellent verbal communication in English and Tamil or English and Malayalam or English or Kannada or English and Telugu. Strong interpersonal and persuasive skills. Tech-savvy with working knowledge of Google Sheets, Docs, and Gmail Self-driven, confident, and eager to learn and perform Freshers and candidates with less than 1 year of experience are welcome. Compensation: Incentive only Incentive Structure ₹25 for every eligible webinar booking ₹50 for every eligible webinar Conduction ₹500 for every successful sale Perks: Hands-on training by sales and visa industry professionals Certificate of Completion + Letter of Recommendation Incentives on successful webinar booking, conductions and deal closures Chance to join The Visa Horizons full-time based on performance. Practical exposure in one of the fastest-growing industries Location: Remote Start Date: 1st Sep 2025 Important Note: This internship is designed for individuals who are genuinely interested in a career in Sales and business development and are willing to work as per the structure and expectations mentioned above. Candidates with prior experience (including those looking to switch career fields) are welcome to apply, provided they are open to starting fresh, learning the process, and committing to the full (1-3)-month training period. Only apply if you are comfortable with the working hours, Compensation structure, and performance-based incentives.
Posted 1 day ago
2.0 - 4.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Financial Analyst II- India, Chennai - Hybrid ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Financial Analyst II to join our diverse and dynamic team. As a Financial Analyst II at ICON, you will play a significant role in supporting advanced financial planning, analysis, and decision-making processes. You will provide critical financial insights and strategic recommendations to drive business growth and operational efficiency across the organization. What You Will Be Doing Conducting detailed financial analysis, including variance analysis, forecasting, and budgeting, to support business unit performance and strategic planning. Developing and maintaining complex financial models to evaluate business scenarios and support decision-making processes. Collaborating with cross-functional teams to monitor and report on key financial and operational metrics. Assisting in the preparation of monthly, quarterly, and annual financial reports, ensuring accuracy and compliance with internal and external requirements. Identifying opportunities for process improvements and implementing best practices in financial analysis and reporting. Your Profile: Bachelor’s degree in finance, accounting, economics, or a related field; advanced degree or professional certification (e.g., CFA, CPA) preferred. 2-4 years of experience in financial analysis or related roles, with a strong understanding of financial principles and practices. Advanced proficiency in financial modeling and analytical tools, such as Excel, with experience in financial software (e.g., SAP, Oracle) being a plus. Excellent analytical and problem-solving skills, with a high level of attention to detail and accuracy. Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders. What ICON Can Offer You Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our Benefits Examples Include Various annual leave entitlements A range of health insurance offerings to suit you and your family’s needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply
Posted 1 day ago
7.0 years
0 Lacs
chennai, tamil nadu, india
On-site
CUBE are a global RegTech business defining and implementing the gold standard of regulatory intelligence for the financial services industry. We deliver our services through intuitive SaaS solutions, powered by AI, to simplify the complex and everchanging world of compliance for our clients. Why us? 🌍 CUBE is a globally recognized brand at the forefront of Regulatory Technology. Our industry-leading SaaS solutions are trusted by the world’s top financial institutions globally. 🚀 In 2024, we achieved over 50% growth, both organically and through two strategic acquisitions. We’re a fast-paced, high-performing team that thrives on pushing boundaries—continuously evolving our products, services, and operations. At CUBE, we don’t just keep up we stay ahead. 🌱 We believe our future is built by bold, ambitious individuals who are driven to make a real difference. Our “make it happen” culture empowers you to take ownership of your career and accelerate your personal and professional development from day one. 🌐 With over 700 CUBERs across 19 countries spanning EMEA, the Americas, and APAC, we operate as one team with a shared mission to transform regulatory compliance. Diversity, collaboration, and purpose are the heartbeat of our success. 💡 We were among the first to harness the power of AI in regulatory intelligence, and we continue to lead with our cutting-edge technology. At CUBE, You will work alongside some of the brightest minds in AI research and engineering in developing impactful solutions that are reshaping the world of regulatory compliance. Role Mission Ensuring quality releases of our core platform and underlying tech. Responsibilities Design and execute manual and automated, regression, functional and non-functional test cases across a variety of UI, Mobile and API based applications Configuring and maintaining CICD for automated test execution. What We’re Looking For At least 7 years of software testing experience. Proven experience in end-to-end application testing, performance, user acceptance and non-functional testing. Also, API testing. Good knowledge of test techniques, methodologies, and strategies – functional and non-functional. Hands on experience in Web test automation framework e.g., Cypress, Playwright, Selenium. Hands on experience in Performance, Load testing with JMeter or K6. Hands on experience in POSTMAN API, Swagger, or another other API client. Excellent programming knowledge in JavaScript and Typescript. Good understand of Git commands and code repositories e.g., Bitbucket, GITHUB, GITLAB. Good understanding of Test Management tools e.g., QMetry, TestRail, QTest Experience with building and maintaining Azure DevOps CI/CD pipelines Interested? If you are passionate about leveraging technology to transform regulatory compliance and meet the qualifications outlined above, we invite you to apply. Please submit your resume detailing your relevant experience and interest in CUBE. CUBE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 1 day ago
7.0 years
0 Lacs
chennai, tamil nadu, india
On-site
CUBE are a global RegTech business defining and implementing the gold standard of regulatory intelligence for the financial services industry. We deliver our services through intuitive SaaS solutions, powered by AI, to simplify the complex and everchanging world of compliance for our clients. Why us? 🌍 CUBE is a globally recognized brand at the forefront of Regulatory Technology. Our industry-leading SaaS solutions are trusted by the world’s top financial institutions globally. 🚀 In 2024, we achieved over 50% growth, both organically and through two strategic acquisitions. We’re a fast-paced, high-performing team that thrives on pushing boundaries—continuously evolving our products, services, and operations. At CUBE, we don’t just keep up we stay ahead. 🌱 We believe our future is built by bold, ambitious individuals who are driven to make a real difference. Our “make it happen” culture empowers you to take ownership of your career and accelerate your personal and professional development from day one. 🌐 With over 700 CUBERs across 19 countries spanning EMEA, the Americas, and APAC, we operate as one team with a shared mission to transform regulatory compliance. Diversity, collaboration, and purpose are the heartbeat of our success. 💡 We were among the first to harness the power of AI in regulatory intelligence, and we continue to lead with our cutting-edge technology. At CUBE, You will work alongside some of the brightest minds in AI research and engineering in developing impactful solutions that are reshaping the world of regulatory compliance. Role Mission Ensuring quality releases of our core platform and underlying tech. Responsibilities Design and execute manual and automated, regression, functional and non-functional test cases across a variety of UI, Mobile and API based applications Configuring and maintaining CICD for automated test execution. What We’re Looking For At least 7 years of software testing experience. Proven experience in end-to-end application testing, performance, user acceptance and non-functional testing. Also, API testing. Good knowledge of test techniques, methodologies, and strategies – functional and non-functional. Hands on experience in Web test automation framework e.g., Cypress, Playwright, Selenium. Hands on experience in Performance, Load testing with JMeter or K6. Hands on experience in POSTMAN API, Swagger, or another other API client. Excellent programming knowledge in JavaScript and Typescript. Good understand of Git commands and code repositories e.g., Bitbucket, GITHUB, GITLAB. Good understanding of Test Management tools e.g., QMetry, TestRail, QTest Experience with building and maintaining Azure DevOps CI/CD pipelines Interested? If you are passionate about leveraging technology to transform regulatory compliance and meet the qualifications outlined above, we invite you to apply. Please submit your resume detailing your relevant experience and interest in CUBE. CUBE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Posted 1 day ago
1.0 - 3.0 years
0 Lacs
chennai, tamil nadu, india
On-site
About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.youtube.com/watch?v=tASq7Ld0JsQ About the Role: We are looking for a Business Analyst who is passionate about translating data into meaningful insights. In this role you will have the opportunity to collaborate with various stakeholders across the business. This person will play a critical role in gathering and analyzing business requirements, translating them into functional specifications, and driving the successful delivery of software solutions for our clients. Responsibilities: Collaborate with stakeholders to elicit, analyze, document, and validate business requirements Translate business requirements into detailed functional specifications and user stories Work closely with product managers, software developers, designers and QA engineers to ensure requirements are clearly understood and implemented correctly Facilitate communication and collaboration between cross-functional teams during the software development lifecycle Participate in all phases of the project, including planning, requirements gathering, design, development, testing, and deployment Conduct user acceptance testing (UAT) and facilitate feedback sessions to ensure solutions meet business needs Drive continuous improvement by identifying areas for process optimization and recommending solutions Stay up to date with industry best practices and technologies related to business analysis Requirements Must have 1-3 years of work experience as Business Analyst Excellent communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders Experience with software development methodologies, such as Agile or Scrum, is desirable Basic Knowledge of SDLC and software testing processes Detail-oriented mindset with a focus on ensuring high-quality deliverables Strong analytical skills and ability to translate complex business needs into clear and concise requirements Bachelor’s degree in computer science, Business Administration, or related field We’re on a Mission In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard. Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll Join Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission. We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done. We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward. We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work Our Chennai, Hyderabad and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.
Posted 1 day ago
0 years
0 Lacs
chennai, tamil nadu, india
On-site
Did you know KONE moves over one billion people every day? In 2019, we had annual net sales of EUR 10 billion. We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Job Title – Government Apprentice / Company Apprentice Are you the one? Requirements Basic knowledge and experience of manufacturing/operational process Business understanding about his specific area (also based on the economical evaluations) Ability to provide feedback both orally and in writing. Problem-solving ability. Basic English knowledge Computer skills Performance Measures: Safety IIFR Lost time due to injury Timely reporting of safety measures Safety audits, 5S targets Quality & environment Feedbacks from next process phases (EFR, FYCOR) FPY of own production processes Rework/production scraps reduction Environmental targets Time Complete on Time (COT) Schedule adherence Reaction time for feedback orders Cost Volume per shift à productivity and efficiency Optimize direct working hours à reduction of indirect hours with the best use of the resources Ideas and suggestions in own area (IMS and PDCA) What do we offer? Career progression and opportunities within a global organization Total reward elements that engage and motivate our employees and help us make KONE a great place to work Comprehensive learning and development programs covering a wide range of professional skills You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers
Posted 1 day ago
3.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Job Description As a Quality Engineer, you ensure high quality of software solutions in collaboration with the whole development team. Your focus lies on effective testing, quality in automation, programming and deploying software. Automation of test activities plays an important part in your role. You understand and use the required tooling to support this. Job Description - Grade Specific You are an experienced Quality Engineer who can work in various environments. You have demonstrable relevant work experience in Agile projects for clients for at least 3 years. Automation plays an important role in your test activities and you understand and use the tooling to support this.
Posted 1 day ago
0 years
0 Lacs
salem, tamil nadu, india
On-site
Location Name: Salem Job Purpose “This position is open with Bajaj Finance ltd.” Achieving & exceeding Business goals and targets for Commercial Vehicle Finance. Managing & grooming of the team to achieve their respective targetsCulture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes Duties And Responsibilities Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans Creating a strong & compliant sales culture to drive business. Sales Force Management, data management and efficient use of call center leads Dealer visit along with sales manager/FOS Portfolio management – 99% zero bucket collections Maintaining FEMI at 9% across location & span Monthly 5 days location travel Ensure teams adherence to sales governance & compliance processes Adherence to customer delivery TAT Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Team management & Grooming of the team to achieve their respective targets Managing the Delinquency of the business sourced to ensure health of portfolio Excel & power point presentation knowledge & skills Daily review with ABSM regarding projections / activity plan for the day Reviews with ABSM on projection verses delivery daily, to spur planning for the next day Ensures execution of the defined activity plan for customer visits by the team during the day Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support Nominates team members for reward and recognition commensurate with their achievements Required Qualifications And Experience Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.
Posted 1 day ago
10.0 years
0 Lacs
chennai, tamil nadu, india
On-site
P2 C3 STS Full Stack .NET Developer with 10 years of hands-on experience in both front-end and back-end development. .NET Core, ASP.NET Core, C#, Angular/React, JavaScript, HTML5, CSS3 and SQL Server. Develop responsive web interfaces using Angular, React or other modern frameworks. Implement business logic and integrate with external services. Work with Entity Framework/Core and SQL Server to manage database operations. Collaborate with cross-functional teams, including QA. Write unit and integration tests to ensure code quality and reliability. Familiarity with GIT, Azure DevOps and CI/CD pipelines. Experience/exposure working in payments applications Develop responsive web interfaces using Angular, React or other modern frameworks. Collaborate with cross-functional teams, including QA. Familiarity with GIT, Azure DevOps and CI/CD pipelines. Experience/exposure working in payments applications Permanenet Hire/Contractor Implement business logic and integrate with external services. Work with Entity Framework/Core and SQL Server to manage database operations. Write unit and integration tests to ensure code quality and reliability. NET CI/CD Angular react ASP.NET HTML,CSS
Posted 1 day ago
4.0 years
15 - 18 Lacs
coimbatore, tamil nadu, india
Remote
Experience : 4.00 + years Salary : INR 1500000-1800000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Marketing Automation, Data Analytics, Campaign Management, Campaign Strategist, Salesforce, Hubspot, Marketo, EmailMarketing Uplers is Looking for: Job Description: We are seeking a dynamic and experienced Subject Matter Expert (SME) / CRM Strategist in CRM and Marketing Automation to join our team. This role is pivotal in leveraging platform-specific expertise to drive client success, operational excellence, and sustained revenue growth. As a Platform and Domain Champion (Should be expert / champion in one of the following Marketing Automation Platform - SFMC / Braze / Klaviyo / BloomReach / Iterable / HubSpot / Sailthru), you will lead strategic initiatives to optimize CRM and marketing automation efforts for individual clients, delivering Excellent ROI / Performance for Marketing Channels Platform/Domain Expertise: Serve as the go-to authority for CRM and marketing automation platforms, continuously staying informed about the latest industry trends, platform updates, and best practices. Provide expert advice to internal teams (Campaign Managers / Executives) and clients, ensuring that the platform's potential is fully realized to meet business goals and KPIs. Channel-Specific Strategy Development: Design and implement channel-specific CRM and marketing automation strategies that align with business goals, drive customer engagement, and boost ROI. Identify growth opportunities within CRM and marketing automation platforms to increase client engagement, lead generation, and revenue streams for the end client. Leverage data analytics to assess campaign performance and continuously refine strategies to maximize client outcomes. Revenue Retention & Client Success: Develop long-term strategies to ensure client satisfaction and foster loyalty, resulting in high retention rates and consistent revenue streams. Proactively engage with clients, addressing their challenges and offering customized solutions that meet evolving business requirements. Partner with client success teams to deliver value-driven outcomes that meet or exceed client expectations, promoting cross-functional collaboration Operational Efficiency & Process Optimization: Work Closely with Campaign Managers / Executives to deliver Multi channel campaign for clients within the SLAs with error-free execution. Work closely with other SMEs and Campaign Managers to collaborate on Digital Strategies to deliver Better ROI across multiple Channels. Ensure that initiatives are delivered on time and within scope, meeting both client and business objectives. Skills Required/Educational Qualifications: 4+ Years of experience in CRM / Marketing Automation. Should possess MBA or similar Master's Degree in Marketing. Proven expertise in CRM and Marketing Automation platforms (e.g., Salesforce, HubSpot, Marketo, or similar). Strong strategic thinking skills with the ability to translate business objectives into actionable CRM and marketing automation strategies. Experience in data-driven decision-making, with proficiency in analytics tools to assess campaign performance and ROI Strong leadership skills with experience managing and developing high-performing teams. Exceptional communication and presentation skills, capable of influencing internal stakeholders and clients Exceptional communication and collaboration skills, able to align cross-functional teams around shared goals Ability to work in a fast-paced, dynamic environment with a focus on delivering results and driving continuous improvement Note: This opening is for Internal Hiring How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!
Posted 1 day ago
2.0 years
0 Lacs
chennai, tamil nadu, india
Remote
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a “BPO Business Support Associate” to join our team in “Chennai,India.” We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. Position's General Duties and Tasks We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. In these roles you will be responsible for: Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email. Ensuring customer satisfaction and strive to meet service standards. Providing Outstanding customer service Processing and logging incoming chats/emails into the CRM system. Identifying customer needs, Forwarding, and escalating inquiries to relevant individuals and departments. Communicating effectively and professionally with both internal and external customers to resolve questions and issues. Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. Collaborating with management or other team members as appropriate to proactively address service issues and concerns. Analyse and clear inquiries of the Team and address it appropriately. Reaching out to various stakeholders for any further inquiry. Coordinating training and mentoring activities for new team members. Maintaining confidentiality of information. Performing other duties as the need arises. Required Skills for this role include: Candidate should have a minimum of 2+ years’ experience in Chat support that required you to work regularly scheduled shifts. Possesses excellent verbal and written communication skills Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 2+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 2+ months of experience in a role that required you to communicate (verbal/written) effectively in a professional/office setting. Typing speed of 35 wpm. Ready to work in complete night shifts Any Graduation with English as a compulsory subject. Ability to sit at a desk/remote for extended periods. Proficient with MS Office suites and leading CRM tools such as Salesforce Preferred Skills include: Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(chat/email) from customers inquiring about payments, policy information, or claims. Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime basis business requirement.
Posted 1 day ago
0 years
0 Lacs
chennai, tamil nadu, india
On-site
Description Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. Key job responsibilities Gain understanding of the application test procedures and how to use applicable software and tools. Execute test instructions and report test results accurately and promptly. Report any deviations observed Understand any changes in test instructions related to their assigned work Follow defined processes to perform assigned work A day in the life Gain understanding of the application test procedures and how to use applicable software and tools. Execute test instructions and report test results accurately and promptly. Report any deviations observed Understand any changes in test instructions related to their assigned work Follow defined processes to perform assigned work About The Team “Quality Services (QS) is 1000+ member organization providing manual test services for a wide range of Amazon products and operates out of Chennai, India and Arlington, VA. Test services include regression testing, new feature testing, accessibility testing using diversity workforce, localisation testing to support international marketplace testing and interoperability testing across 1P / 3P devices for services. We support a total of 65+ product teams including Amazon Devices (Alexa Devices, Health & Wellness, Ring etc…), Consumer apps and services (Audible, Delivery Apps, etc…), AWS (WorkDocs, Chime etc…), Advertising Engineering (Kindle Special Offer, IMDb TV etc…) and Amazon Video and Studios. Basic Qualifications Bachelor's degree Preferred Qualifications Knowledge of QA methodology and tools Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ Job ID: A3063349
Posted 1 day ago
7.0 - 9.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Position Summary... As a Manager II at IN4 level within the US Omni Tech – Merchant Operations Team, you will lead a team responsible for supporting Walmart’s retail and e-commerce businesses by ensuring high-quality item setup and maintenance. You will play a critical role in driving operational excellence, managing team performance, and ensuring compliance with Walmart’s Standard Operating Procedures (SOPs). This role requires a strong focus on quality audits, SOP governance, and cross-functional collaboration to improve the merchant and supplier experience. What you'll do... Your Opportunity E-Commerce is a top priority and growth area for Walmart, all set to further accelerate with the growing internet penetration and smartphone adoption. As a member of US Omni tech, you would be working on improving Catalog data quality. It would involve building products through software engineering in the domain of Catalog management, machine learning, big data etc. Position Responsibilities: Process expertise in category/product details validation in retail business Own the creation, maintenance, and review of SOPs for existing and new processes. Collaborate with cross-functional teams to ensure SOPs reflect current business needs and system changes. Conduct periodic SOP reviews with associates to ensure understanding and compliance. Identify and eliminate process redundancies and inefficiencies through SOP updates and training Act as the primary point of contact for internal and external stakeholders regarding team performance and process updates. Partner with Product, Tech, and Ops teams to resolve complex issues and support new initiatives. Provide feedback on system enhancements. Proactively resolve all the Item related issues reported by Merchants and Suppliers. Provide regular feedback for the issues reported, applications and products associated with Suppliers/Merchants and improve the TAT for item setup and resolve recurrence of issues People & Performance Management Lead, coach, and develop a team of associates to meet and exceed performance metrics. Conduct regular 1:1s, performance reviews, and career development planning. Foster a culture of accountability, continuous learning, and operational excellence. Manage team schedules, workload balancing, and shift planning. Oversee day-to-day operations related to item setup and maintenance. Conduct regular quality audits of team outputs to ensure accuracy, compliance, and adherence to SOPs. Analyze audit findings and implement corrective actions or training as needed. Monitor KPIs and SLAs, and drive initiatives to improve turnaround time (TAT) and reduce issue recurrence. Position Requirements: Minimum qualifications: Bachelor’s/master’s in computer science or engineering or related field with 7-9 years’ work experience in Retail/e-Commerce Industry and a Proficient in understanding of e-commerce Operations, with at least 2 years in a people management role. Proven track record of managing high-performing teams and driving process improvements. Excellent communication, analytical, and organizational skills. Mastery of Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint; Proficiency with Visio a plus Detail-oriented with a strong focus on quality and compliance. Proactive, strategic thinker with a continuous improvement mindset. Comfortable working in a fast-paced, dynamic environment. Strong leadership presence with the ability to influence and inspire. Technical Capabilities In addition to the minimum qualifications, the ideal candidate should also demonstrate: Technical Skills & Knowledge: Basic understanding of system administration concepts such as user account management, permissions, and system monitoring. Familiarity with ticketing systems (e.g., JIRA, ServiceNow) and incident management workflows. Exposure to SQL or data querying tools to extract and analyze operational data for issue resolution and reporting. Basic scripting knowledge (e.g., Python) to automate repetitive tasks and improve operational efficiency. Understanding of APIs and data flows between systems to help troubleshoot integration issues. Experience with cloud platforms (e.g., AWS, Azure, GCP) or SaaS tools used in retail/e-commerce environments is a plus. Technical Collaboration & Communication Ability to translate business issues into technical requirements and vice versa when working with engineering and product teams. Comfortable participating in UAT (User Acceptance Testing) and providing feedback on system changes or new features. Experience in documenting technical processes and creating knowledge base articles for internal and external stakeholders. Tools & Platforms Familiarity with catalog management systems, exposure to data visualization tools (e.g., Tableau, Power BI) for reporting and insights generation. Understanding of version control systems (e.g., Git) and basic software development lifecycle concepts. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area. Option 2: 5 years’ experience in project management, program management, program operations, or related area. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years’ experience in project management, program management, program operations, or related area. Primary Location... Rmz Millenia Business Park, No 143, Campus 1B (1St -6Th Floor), Dr. Mgr Road, (North Veeranam Salai) Perungudi , India R-2230953
Posted 1 day ago
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