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9.0 - 12.0 years

18 - 25 Lacs

Pune, Bengaluru

Work from Office

I. Job Summary: The Technical Lead will be responsible for managing day-to-day operations of the Data Platform in Azure/AWS Databricks environments. This role includes designing and implementing data ingestion pipelines, ensuring data quality and availability, optimizing performance, and maintaining system stability. The candidate will lead architectural decisions, mentor team members, and ensure compliance with security and governance standards. II. Roles & Responsibilities: Design and implement data ingestion pipelines from multiple sources using Azure Databricks. • Ensure smooth and efficient execution of data pipelines. • Develop scalable and reusable frameworks for ingesting datasets. •...

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Systems Engineer -Genesys PureCloud-Voice
Infosys BPM

3.0 - 6.0 years

Pune

Work from Office

Role- Systems Engineer - Genesys PureCloud-Voice Location-Pune Experience-3+years Education-BE/BTECH Skills required: Work experience on Genesys PureCloud voice {Contact Center}. Work experience on call flow development using Genesys Architect. Work experience on GCV and SIP BYOC carriers. Knowledge / Work experience of Genesys APIs Good communication (Written and Oral). Job Responsibilities: Work on BAUs (Incidents and Requests) of various projects located across regions as per agreed SLA. Troubleshooting of WebRTC clients / BYOC trunks / SIP / Voice Quality and coordinate with relevant stakeholders/Vendors until the issue gets resolved. Communicate to Lead(s)/Manager(s) about escalated/rec...

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Unit Manager - Customer Centricity Unit/Senior Unit Manager
Bajaj Finance

2.0 - 4.0 years

Pune

Work from Office

Job Purpose To design, build, and operationalize a scalable Real-Time Approval and Decisioning ecosystem powered by advanced analytics and machine learning, enabling organizational agility at scale. This role is responsible for developing a standardized, product-specific approval engine that ensures ultra-fast, data-driven customer onboarding and acquisition. By leveraging real-time data pipelines, predictive models, and automation frameworks, the role aims to eliminate friction across the customer journey, optimize funnel performance, and enable rapid business scaling aligned with LRS financial growth objectives. Duties and Responsibilities Data Analytical Solution Development As a strategi...

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Unit Manager - Customer Centricity Unit/Senior Unit Manager
Bajaj Finance

2.0 - 5.0 years

Pune

Work from Office

Job Purpose To support the execution of enterprise-wide (horizontal) Sales CRM initiatives by assisting in program planning, Business requirement Documents, requirement coordination, stakeholder communication, and PMO governance activities for Payments Acquisition product. The role is responsible for tracking project progress, maintaining documentation, coordinating with Business CoEs, Sales teams, IT, and vendors, and ensuring adherence to defined timelines, processes, and reporting standards to enable successful delivery of Sales CRM programs. Duties and Responsibilities Program Management Control CRM PMO Act as a coordination bridge between Business/CoEs and Technology teams, capturing Pa...

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Senior Executive - Debt Management Services - SME
Bajaj Finance

0.0 - 2.0 years

Pune

Work from Office

Job Purpose To achieve Debt Management Services targets of the Respective Branch assigned, ensuring meeting PI Targets. Continuously monitoring Debt Management Services agencies and Inhouse collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities. Duties and Responsibilities Achieve collections target by visiting customers/agency. Monitor performance against set parameters and provide regular updates. Ensure legal guidelines are complied with while repossessing products. Maintain accurate records of customer interactions and transactions. Provide regular reports on collection activities and performance. Handle escalations promptly and effectively...

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Senior Data Privacy Analyst
Persistent

5.0 - 6.0 years

Pune

Work from Office

Senior Data Privacy Analyst Location: Pune (candidates from Pune location are preferred) Type: Full-time, Work from office Salary: Competitive About the role We are looking for a senior data privacy analyst to join our growing team of privacy professionals. You will be responsible for ensuring compliance with various privacy regulations, such as GDPR, CCPA, and India's DPDPA, across our organization. You will also implement & maintain privacy framework, perform privacy assessments and ensure privacy risks are mitigated with support from relevant stakeholders, review privacy policies and contracts, and design privacy awareness campaigns and training courses. Responsibilities Ensure the organi...

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Customer Experience Product Manager
Capgemini

8.0 years

Pune, Maharashtra, India

Remote

The CAS (Customer Agent Solutions) Digital Service Operations team manages the E2E digital service operations for all digital channels. The team collaborates with multiple cross functional teams and bridges the gap between strategic goals and daily execution by day-to-day management of performance monitoring, defect management, optimization testing, infra and capabilities functions to ensure operations delivers on its daily/weekly/monthly handling objectives. Works as liaison between product and technology operations to reach the forecasted KPI targets for digital service customer experiences. This role operates at the intersection of digital operations, customer experience, and AI‑powered t...

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Unit Manager - Customer Centricity Unit
Bajaj Finance

3.0 - 5.0 years

Pune

Work from Office

Job Purpose Drive customer-in discoverability outcomes for Unsecured Lending products by ensuring relevant Bajaj Finance offerings are easily found across digital channels. Obtain customer feedback, or use data analysis to slice data to understand customer satisfaction from discovery to intent. Check customer bounces to underdtand what it will take to reduce the drop offs. Improve the efficiency and quality of discovery traffic by identifying gaps, mismatches, and missed opportunities in early customer journeys. Be able to read the traffic data from origination to fulfilment and customer behaviour in between. Work closely with Business, Web and SEO teams to strengthen keyword strategy, entry...

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Assistant General Manager - GL HR
Bajaj Finance

8.0 - 10.0 years

Pune

Work from Office

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Manage the overall HR life cycle of all the mapped employees primarily IT and 3in1 vertical employees Will be a single point of contact for internal stakeholders in all HR related queries Achieve the target department ESAT score through innovative people initiatives Use people skills related to employee retention to manage the overall attrition target of the organization Connect with employees during branch visits, face-to-face and telephonic discussions and gauge the pulse of their engagement with the organization Manage the key HR processes in terms of process adherence and timelines Onboarding | Performa...

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Lead - BFS Direct/Senior Lead - BFS Direct
Bajaj Finance

5.0 - 8.0 years

Nagar, Pune, Dombivli

Work from Office

Job Purpose This position is open with Bajaj Finance Ltd. Duties and Responsibilities Responsible for understanding product specific nuances across multiple loan products (Salaried Personal, CA, Doctor & Business Loans) Responsible for identification of business problem through regular sync up with cross functional business, operations & u/w, risk, analytics and marketing stakeholder and translate the same in BRDs/User story/ Workflows Ability to create detailed business documents like User stories, BRD, Wireframe, Product training decks Own consumers digital journey and manage backend complexity of offers, listing & subsequent integrations encompassing lead generation to End-to-end disburse...

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Data Engineer-Data Platforms
IBM

5.0 - 7.0 years

Pune, Maharashtra, India

On-site

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role And Responsibilities As a Big Data Engineer, you will develop, maintain, evaluate, and test big data solutions. You will be involved in data engineering activities like creating pipelines/workflows for Source to Target and implementing solutions that tackle the clients needs. Your Primary Responsibilities Include...

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Data Engineer-Data Platforms-AWS
IBM

5.0 - 8.0 years

Pune, Maharashtra, India

On-site

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role And Responsibilities As Data Engineer, you will develop, maintain, evaluate and test big data solutions. You will be involved in the development of data solutions using Spark Framework with Python or Scala on Hadoop and AWS Cloud Data Platform Responsibilities: Experienced in building data pipelines to Ingest, pr...

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Package Specialist-SAP HANA Basis
IBM

5.0 - 7.0 years

Pune, Maharashtra, India

On-site

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role And Responsibilities Demonstrated consulting background in providing both technical delivery and advisory services in a senior role Responsible for backup/Restore/Recovery of SAP/Oracle installations, Server Monitoring and optimizing techniques Responsible for working in implementation, upgrade, maintenance, and ...

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Application Developer-Oracle Cloud Middleware
IBM

8.0 - 10.0 years

Pune, Maharashtra, India

On-site

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your...

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Application Developer-Red Hat Cloud Migration
IBM

0.0 years

Pune, Maharashtra, India

On-site

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your...

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Data Consultant-Data Governance
IBM

4.0 - 7.0 years

Pune, Maharashtra, India

On-site

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role And Responsibilities Experience of SQL & advance SQL . Develop and implement data governance policies, standards, and procedures to ensure data quality and compliance Security Excellent communication and problem-solving skills Preferred Education Master's Degree Required Technical And Professional Expertise BE / ...

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Solution Architect-Data Platforms
IBM

0.0 years

Pune, Maharashtra, India

On-site

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology Your Role And Responsibilities Create Solution Outline and Macro Design to describe end to end product implementation in Data Platforms including, System integration, Data ingestion, Data processing, Serving layer, Design Patterns, Platform Architecture Principles for Data platform Contribute to pre-sales, sales support thr...

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Data Consultant-Data Governance
IBM

0.0 years

Pune, Maharashtra, India

On-site

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role And Responsibilities As an entry level Package Consultant at IBM, you will help to assist clients in the selection, implementation, and production support of application packaged solutions, such as SAP, Oracle, Salesforce, Microsoft Dynamics, Workday, or SharePoint solution suite, to meet client needs. Leveraging...

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Package Consultant-Oracle Enterprise Performance Management Cloud
IBM

4.0 - 8.0 years

Pune, Maharashtra, India

On-site

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your Role And Responsibilities As a consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultan...

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Executive
EXL

0 years

Pune, Maharashtra, India

On-site

Receiving Inbound Calls and providing customer service support Review Medical Claims Check debit card status Assist members in filing their claims Website assistance

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Executive
EXL

0 years

Pune, Maharashtra, India

On-site

We are seeking dedicated and customer-focused individuals to handle Complaints back-office transactions with professionalism and empathy. You will play a key role in investigating and resolving customer concerns, ensuring compliance with regulatory standards while delivering fair outcomes and exceptional service. You will be managing complex and sensitive situations with empathy and accuracy. This role requires a strong understanding of financial principles, attention to detail, and a commitment to delivering solutions that align with organizational policies and customer needs.

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Executive
EXL

0 years

Pune, Maharashtra, India

On-site

We are seeking a highly skilled and detail-oriented Associate to join our Back Office Operations team. In this role, you will support transaction processing and operational activities for a financial services organisation providing credit solutions to leading brands and direct customers across the UK. The ideal candidate will have prior experience in financial operations or transaction processing, strong analytical skills, and the ability to work in flexible shifts and rotational weekly offs. You will ensure accurate, timely, and compliant processing while maintaining high service quality and adherence to internal controls.

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Package Consultant-Oracle EPM Cloud
IBM

4.0 - 8.0 years

Pune, Maharashtra, India

On-site

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your Role And Responsibilities As a consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultan...

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Industry Consultant-Industry.Banking
IBM

2.0 - 4.0 years

Pune, Maharashtra, India

On-site

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology Your Role And Responsibilities Designing and Coding Rules and Coding Rulesets Preparing Alert Workflows and Routing Policies Developing and carrying out tests on Actimize IFM/RB4 platform components Preferred Education Master's Degree Required Technical And Professional Expertise 2-3 years of experience in implementing NICE...

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Package Specialist-SAP Application Security
IBM

2.0 - 4.0 years

Pune, Maharashtra, India

On-site

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your Role And Responsibilities Role is SAP subject matter expert/architect role for Security. Key responsibilities will involve working with Business Stakeholders, understanding requirements, translating user requirements i...

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